"These kids didn't know how to read so I got them dictionaries, and because they were too shy to discuss literacy in meetings, they would catch me walking across campus or in my office and whisper, "I need help reading." It had never crossed my mind before that it was possible for a child to be educated in this country and make it to college unable to read at a college level. Shame on me, certainly, for being so ignorant about the galling disparities in how children are educated. Shame on me."