"I'm the one who should apologize,' he said. 'I want to help, but I know I won't be able to. I haven't go the answers to anything.' 'That's what men think, isn't it?' 'What?' 'That unless you've got some answer, unless you can say, "Oh, I know this bloke in Essex Road who can fix that for you", then it's not worth bothering.' Will shifted in his seat and didn't say anything. That was precisely what he thought; in fact, he had spent half the evening trying to think of the name of the bloke in Essex Road, metaphorically speaking."