"Doctor?" said Jan. "What doctor? I called him this morning and got his secretary on the line. I asked for a flu prescription and was told I could come pick it up tomorrow morning between eight and nine. If you've got a particularly bad case of flu, the doctor himself comes to the phone and says, 'Stick out your tongue and say "Aah." Oh, I can hear it, your throat's infected. I'll write out a prescription and you can bring it to the pharmacy. Good day.' And that's that. Easy job he's got, diagnosis by phone. But I shouldn't blame the doctors. After all, a person has only two hands, and these days there're too many patients and too few doctors."