"You hung up on me," he said. "Don't ever hang up on me." His voice was quiet, but as always the authority was unmistakable. He was wearing black dress slacks, a long-sleeved lightweight black sweater pushed up on his forearms, and expensive black loafers. His hair was cut very short. I was used to seeing him in SWAT dress with long hair, and I hadn't immediately recognized him. I guess that was the point."