"--if a painting really works down in your heart and changes the way you see, and think, and feel, you don't think, 'oh, I love this picture because it's universal.' 'I love this painting because it speaks to all mankind.' That's not the reason anyone loves a piece of art. It's a secret whisper from an alleyway. Psst, you. Hey kid. Yes you." Fingertip gliding over the faded-out photo--the conservator's touch, a touch-without-touching, a communion wafer's space between the surface and his forefinger. "An individual heart-shock."