As director Brad Bird sees it, every creative organization-be it an animation studio or a record label-is an ecosystem. 'You need all the seasons,' he says. 'You need storms. It's like an ecology. To view lack of conflict as optimum is like saying a sunny day is optimum. A sunny day is when the sun wins out over the rain. There's no conflict. You have a clear winner. But if every day is sunny and it doesn't rain, things don't grow. And if it's sunny all the time-if, in fact, we don't even have night-all kinds of things don't happen and the planet dries up. The key is to view conflict as essential, because that's how we know the best ideas will be tested and survive. You know, it can't only be sunlight.' It is management's job to figure out how to help other see conflict as healthy-as a route to balance, which benefits us all in the long run.