AFB Vice President Pat Moeller, myself, and a few other staff members are seated around an oval conference table. Moeller is middle-aged, likable, and plain-spoken. He has a small mouth with naturally deep red lips and a pronounced Cupid's bow, but it would be inaccurate to say he has a feminine appearance. Moeller once consulted for NASA, and he has that look. The fundamental challenge of the pet-food professional, Moeller is saying, is to balance the wants and needs of pets with those of their owners. The two are often at odds.