"Halpern wants the reader to think about the difference between asking "How are you feeling?" and "Do you want me to ask how you're feeling?" Even if it's your mother whom you're questioning, the first approach is more intrusive, insistent, demanding. The second is much gentler and allows the person simply to say no on those days when she's doing well and doesn't want to be the "sick person," or is doing badly but wants a distraction, or has simply answered the question too many times that day to want to answer it again, even to someone as close as a son. I scribbled down on a scrap of paper a version of that question and two other things I didn't want to forget from this book and stuck the creased paper in my wallet. Here's what I wrote: 1. Ask: "Do you want to talk about how you're feeling?" 2. Don't ask if there's anything you can do. Suggest things, or if it's not intrusive, just do them. 3. You don't have to talk all the time. Sometimes just being there is enough. The" --