Most people have a style in the workplace that overshoots in one direction--too aggressive or too passive, too talkative or too shy. In that first deal, I said too much. This was not a shock to anyone who knows me. Once I identified this weakness, I sought help to correct it. I turned to Maureen Taylor, a communications coach, who gave me an assignment. She told me that for one week I couldn't give my opinion unless asked. It was one of the longest weeks of my life.