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"A speaker was talking about the power of positive thinking and the power of words. One of the audience members raised his hand and said, "It's not saying 'good fortune, good fortune, good fortune' that will make me feel better. Nor will saying 'bad luck, bad luck, bad luck' make me feel worse. They're only words and by themselves have no power." The speaker replied, "Shut up, you fool, you don't understand a thing about this." The audience member was stunned. His face became red, and he was tempted to reply, "You @&!!&&@!" [something I can't say in this book]. The speaker raised his hand. "Please excuse me. I didn't mean to upset you. Please accept my most sincere apologies." The member of the audience calmed down. Some people in the hall murmured; others shuffled their feet. The speaker resumed. "There's the reply to the question you asked me. A few words made you very angry. The other words calmed you down. Now do you understand the power of words?"