There were shoppers everywhere. Counter after counter. Salesgirls, mostly white, with a sprinkling of Japanese as department managers. The din was terrific. After some confusion Mr. Baynes located the men's clothing department. He stopped at the racks of men's trousers and began to inspect them. Presently a clerk, a young white, came over, greeting him. Mr. Baynes said, 'I have returned for a pair of dark brown wool slacks which I was looking at yesterday.' Meeting the clerk's gaze he said, 'You're not the man I spoke to. ...