"So he's a bad guy." "Everyone's bad." "No," Bob said, "they're not. Most people are okay." "Yeah?" A smile of disbelief. "Yeah. They just, I dunno, make a lotta messes and then they make more messes trying to clean those first messes up and after a while that's your life." She sniffled and chuckled at the same time. "That's it, uh?" "That's it sometimes."