Rumbling with Trust Trust--in ourselves and in others--is often the first casualty in a fall, and stories of shattered trust can render us speechless with hurt or send us into a defensive silence. Maybe someone betrayed us or let us down, or our own judgment led us astray. How could I have been so stupid and naive? Did I miss the warning signs? If I've learned anything in my research, it's that trust can't be hot-wired, whether it's between two friends or within a work team; it's grown in a process that takes place over the course of a relationship.