"He said, 'You have to understand, I'm an academic. I'm not trained in dealing with masses of people. I found out through the school of hard knocks that it is better not to deal with masses of people. It's not that they don't deserve the information but they really react in very strange ways. They get panicky and excited, or over-excited, and it is so easy for academics to forget that. We're trained in math. We're trained in science. We're not trained in the masses.' He paused. 'The public is extremely wild,' he said, 'uncontrollably wild.'