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c3fec8b The structure of this interview largely follows a usability testing format described by Steve Krug in his book, Rocket Surgery Made Easy (New Riders Press). I Ash Maurya
9e3a8bb When people need to get a job done, they hire a product or service to do it for them. The marketer's task is to understand what jobs periodically arise in customers' lives for which they might hire products the company could make. -- Clayton M. Christensen Ash Maurya