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9fba67d The ultimate test of a great team is results. And considering that tens of thousands of people escaped from the World Trade Center towers in New York City and the Pentagon in Washington, D.C., there can be no doubt that the teams who risked, and lost, their lives to save them were extraordinary. Patrick M. Lencioni
29e22f9 That being said, experiential team exercises can be valuable tools for enhancing teamwork as long as they are layered upon more fundamental and relevant processes. While each of these tools and exercises can have a significant short-term impact on a team's ability to build trust, Patrick M. Lencioni
0d1d818 Because people who aren't good at their jobs don't want to be measured, because then they have to be accountable for something. Great employees love that kind of accountability. They crave it. Poor ones run away from it. Patrick M. Lencioni
154b3fe Every human being that works has to know that what they do matters to another human being. Patrick M. Lencioni
7a7933e Human beings need to be needed, and they need to be reminded of this pretty much every day. They need to know that they are helping others, not merely serving themselves. Patrick M. Lencioni
e256f54 management is an everyday thing. Strategy and financial reporting and planning are not. Patrick M. Lencioni
5686dc2 In order to be the kind of leader who demonstrates genuine interest in employees and who can help people discover the relevance of their work, a person must have a level of personal confidence and emotional vulnerability. Patrick M. Lencioni