hire-keynote-speaker

Link	Quote	Tags	Author
f611576	"Ambiverts typically . . . * Can process information both internally and externally. They need time to contemplate on their own, but consider the opinions and wisdom from people whom they trust when making a decision. * Love to engage and interact enthusiastically with others, however, they also enjoy calm and profound communication. * Seek to balance between their personal time and social time, they value each greatly. * Are able to move from one situation to the next with confidence, flexibility, and anticipation. "Not everyone is going to like us or understand us. And that is okay. It may have nothing to do with us personally; but rather more about who they are and how they relate to the world."	employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
f4716b2	To remember people's names, use association--Creating a connection to something that has been important to you will give a name sticking power. Did you go to the same college? Did you work for his company at one time? Does she have the same car as your best friend? Begin looking for associations and it will make the names more memorable.	networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
aeca013	"To remember people's names, introduce a "Just-Met" to someone else--Introduce your newfound acquaintance or friend to someone else. As you share her name with another person, the name will become locked into your memory."	networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
14d1e26	To remember people's names, Pay Attention--Minimize distractions and focus on what they are saying. Making a concerted effort to concentrate will help you improve your memory.	networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
b4a34e6	Make a Connection to remember people's names, --Connect their name or a feature on their face with something you already know. This connection will help anchor their name in your mind for future recall.	networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
1ceaba7	"Delicious Dialogue "We've all known the proverbial conversation hog who dominates a discussion and pays little notice to another person's input. They're so busy talking about themselves, we can barely slide a word in edgewise. Don't be that guy!" "An engaging conversation is a two-way street. Learn to delight in dialogue to ensure mutual respect and consideration."	employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes public-speaking	Susan C. Young
30dcb53	We've all known the proverbial conversation hog who dominates a discussion and pays little notice to another person's input. They're so busy talking about themselves, we can barely slide a word in edgewise. Don't be that guy!	employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes public-speaking	Susan C. Young
9238909	"Different Strokes for Different Folks "First things first--differences abound! Race, creed, color, gender, national origin, handicap, age, familial status, socio-economics, education, politics, religion, geography, and job status. Does that list look like a poster ad for the ACLU? Add in our vastly different life experiences and things really start to get interesting."	networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
84d0034	Conversational Chameleon We know that chameleons are lizards who are famous for their ability to change their colors and fit in as their environments require. This ability enables them to change themselves for safety, survival, and healthy well-being. Their colors adjust to reflect their mood, their surroundings, and serve as camouflage when necessary. Fossils prove they have been on this planet for over eighty million years, so they must be doing something right. Their innate ability for adaptability deserves appreciation, respect, and further consideration. It obviously works!	employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
8763981	"All in Good Time. The ancient Buddhist saying shares, "When the student is ready, the master will appear." When the timing is right, lessons are learned and miracles can happen. However, when the timing is "out of sync," even the best of intentions can be met with resistance."	employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
2c88bf5	"The Rhythm of Relationships It's not a mystery that there are certain people with whom we "click" and others with whom we don't. In the movie, Forrest Gump, Forrest proclaimed that he and Jenny got along like "peas and carrots." I once heard Tony Robbins say that if you are with the right person, a relationship does not take a lot of work. When relationships are in rhythm, everything is made easier."	employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes public-speaking	Susan C. Young
314c543	Mindful Awareness. Be fully involved in the moment--right now! Developing this ability instills a sixth sense for navigating connections. Be intentional and thoughtful; listen and care.	employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes public-speaking	Susan C. Young
e701e1a	Conversation Starters. Your first words will not only shape your first impression, but they can create amazing connections, lead you to your dream job, or help you discover a new best friend.	employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes public-speaking	Susan C. Young
426dd80	Active Listening. Practice this skill. You enhance communication; this confirms that the message another conveys is well received and thoroughly understood. You get it!	employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes public-speaking	Susan C. Young
a1f0d98	"Voice Value. Your voice makes a first impression. Is your voice coming across as smart, friendly, and positive or ignorant, rude, and negative? The way you deliver the words is your "vocal image."	employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes public-speaking	Susan C. Young
1cef506	"The "Law of Attraction," based on the principle of cause and effect, is not only a process of reaping what you sow through your actions. Its magnetic impact derives from the words you use, attracting and reinforcing whatever you are thinking about and putting out into the world through your speech."	networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
00a81ad	"The Words You Write "Few things scream 'unprofessional' faster than a poorly written letter or resume filled with errors, misspellings, misuse, and negligence."	networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
5900a93	The wonderful world of human relationships is a rich mixture of backgrounds, perceptions, habits, preferences, behaviors, and motivators. These differences can create barriers to communication and connection, creating a lack of understanding or clarity. Just as we each have our own genetic DNA that makes us unique, we also have personality traits that do the same.	networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
78f3634	To master The Art of First Impressions for Positive Impact, it is imperative to understand some basic personality differences so that you can navigate and nurture relationships from a position of awareness, empathy, and acceptance. This understanding will greatly enhance your communication skills, regardless of the differences, so that you can make positive impressions on people who are different from you.	networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
88b2b44	The fact that someone is different from you does not make them wrong--it just makes them different. Why would we ever want everyone to be alike anyway? That would make the world boring!	networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
b3daebd	Being a conversational chameleon allows you to do that. One day I may be speaking to the CEO of a global company and the next to my four-year-old nephew. Just as you would not talk to your eighty-year-old grandmother the same way you would talk to a twenty-three-year-old co-worker, adapt your own behavior to the person with whom you are speaking.	employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
c140604	"Finding the right time is like discovering a social portal which opens a gate for others to receive your message and "get you." You only get one chance to make a first impression and if the gate begins to close, you may never get another opportunity to walk through it. Watch for the openings and synchronize your movements with your intended recipient."	employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
034e839	Communicating on the surface can be easy. But when you want to dig deeper and connect with more profound impact, you'll need to achieve greater understanding, especially when others have personalities, experiences, needs, and preferences different from your own.	customer-service emotional-intelligence employee-engagement hire-keynote-speaker motivational-leadership-speaker first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
228cc92	Expressing and demonstrating genuine interest for people can connect you on levels you may never have imagined.	emotional-intelligence employee-engagement hire-keynote-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
f96ae5b	In The Art of Connection, you will learn simple, yet powerful ways to build trust and rapport for connecting with ease. By being personable and friendly, you will receive more positive and welcoming reactions.	emotional-intelligence employee-engagement hire-keynote-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
ef71d94	Encourage others to talk about themselves by asking questions and listening with genuine interest. Demonstrating such mutual respect will make you all the more fascinating for kinship and camaraderie.	emotional-intelligence employee-engagement hire-keynote-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
d2b2f86	As you use fun and humor to reduce tension and connect with laughter, light-heartedness will prevail. Exercising discretion and good judgment in your communication will leave your listener feeling like they have met a person of substance and style.	emotional-intelligence employee-engagement hire-keynote-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
9befe4a	"Have you ever met a new person and within seconds forgotten his or her name? It can be embarrassing, can't it? Many people will laugh, brush it off, and say, "I simply can't remember names!" But you should take remembering seriously."	networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
7b70cbf	To remember people's names, use usual Imagery--Connect the name with a mental picture that will remind you of that person. If his name is Barry, think of berries. If her name is Cheri, imagine her drinking cherry punch.	networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
4fe2bf8	Growing up with well-educated parents and an older sister with her Master's Degree in English Language and Literature, I was left with little wiggle room as a child to use poor grammar. When I would inadvertently slip, I would be corrected in a matter of moments--excuse me, seconds! While it may have been irritating for a 10-year-old, I am eternally grateful as an adult that the grammar police kept me in line.	networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
2df6106	As if these diverse characteristics weren't enough, bring them all into a social context where we must work, live, love, and engage with people different from ourselves--is it any wonder that communications can be challenging?	networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
ebebb7a	"Susan RoAne is the bestselling author of How to Work a Room: The Ultimate Guide to Making Lasting Connections in Person and Online. She is known worldwide as the Mingling Maven and is a respected expert, author, and keynote speaker on networking, connecting, and conversations. In her book, she shares the roadblocks and remedies to help people become savvy socializers and succeed at networking. She recently shared with me that putting labels on personality styles can sometimes create bias and limitations. She said, "We've spent so much time crystallizing our differences that it can be to our detriment. It is more important to simply engage with people on a respectful and authentic level."	employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
a038da2	Understanding Personality Styles Helps You: * Communicate more easily with others by understanding their perspectives. * Adapt your behavior to resonate with others. * Develop deeper levels of compassion, patience, and communication. * Deliver personalized customer service. * Build trust and rapport faster. * Nurture existing relationships. * Make more sales. * Feel more confident networking. * Realize that people behave the way they do for their reasons, not yours. * Appreciate the diversity of teammates, family members, friends, and work groups. * Unify your teams and get the best out of your people by focusing on their strengths, aligning their styles with their assigned positions, and knowing how to motivate and reward them.	employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
9f5eacb	"To remember people's names, "Write it Down! --Whether you write their name down on the back of a card, a receipt, a handout, or in a notebook, this simple act will help you remember."	networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
44468ed	Understanding a wide range of personalities will help improve your communication, connection, and engagement not only at work, but in your relationships at home, in life, and in love.	networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
2b203f3	"The concept is made even more fascinating when you consider it as a psychological spectrum. Imagine a sliding scale of personalities that range from being an "introvert" to an "extrovert" and placing "ambivert" smack dab in the middle. This linear scale illustrates a continuum of experiences, because these descriptions do not apply to every person at all times. We all have tendencies, preferences, and comfort zones that change according to the people we are surrounded by, the environment we find ourselves in, and our levels of confidence in the moment. Using the scale above, where do you typically fall in the spectrum?"	employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
663810d	"In his book, The Four Agreements, Miguel's Ruiz encourages us to "not take things personally; people behave for their reasons, not ours." Our personality differences and life experiences shape how we perceive, engage, react, and respond."	employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
16f3fa6	The synchronicity found in nature extends to the rhythm and patterns in our relationships; it explains how random events can come together to achieve harmony, flow, and order. Similarly, social synchronicity plays a large role in the art of constructive communication by helping us understand how social patterns can positively impact our relationships.	employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
521327c	Knowing when to say something is as important as knowing what or what not to say. You may have the perfect message, but it can be negated by imperfect timing.	employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
83e022e	"Being "out of sync" can be exasperating. Seek to synchronize to increase your chances for success and positive outcomes. Just because your timing is good for you does not mean it is a good time for another person."	employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
b8c83b2	Years ago, one of my girlfriends and I were going on a road trip and our destination was four hours away. We started an amazing conversation as our trip began. We arrived four hours later, but it felt like we had been driving for only half an hour. Have you ever been so immersed in the free flow of conversation that it transcended time, space, and effort? That is the beauty of being in flow.	employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes public-speaking	Susan C. Young
ace31e9	"To remember people's names, create a New Contact--Saving someone's name shortly after meeting will help you retain it longer. Whether it is on a piece of paper, your cell phone contacts, "friending" him on Facebook, or inviting him to join your LinkedIn network, adding the name to your contacts will make it easy to remember him for a long time into the future."	networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
a280068	To remember people's names, wash, rinse, repeat--Repeat a person's name upon introduction, throughout the conversation, and as you bid farewell. Try it both in your mind as well as out loud. Avoid nicknames unless otherwise invited.	networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
f413162	"The Words You Think "Your thoughts lay the foundation for your life's experience. Are you utilizing your thoughts for your highest good or are they harmful to you and others? Are your thoughts building you up or tearing you down? Notice the quality of your words and ask yourself these questions."	networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
6061d23	Without saying a word, your thoughts are being projected and are written all over you.	networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
c4aac6c	Your thoughts become your attitudes, which become your actions, which become your behavior, which become your habits, which become your lifestyle, and inevitably determine your outcomes. Utilize this circular truth by using positive thoughts to create positive outcomes. It is a choice you get to make every day. Choose wisely.	networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
b277c0e	"The directive we have so often heard, "Change your thoughts, change your life," is indeed based on the power of words. The key to your happiness, well-being, and interactions with others begins, continues, and concludes with the nature and quality of the words you hold in your mind as thoughts. Make them work for your highest good."	networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
295d4dd	Your words have the power to shape your thoughts, your opinions, your attitudes, your self-esteem, your goals, your self-image, how others perceive you, your reputation, your behavior, and more. Your words are incredibly powerful, whether they are being used for good or for bad.	networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
a2ad471	If you want to attract greater success, prosperity, health, and to enjoy more fulfilling relationships, craft your speech to affirm and manifest them.	networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
eba2679	Your written words show up in a variety of forms: * Emails, texts, and memos * Blogging and publishing * Your website and social media * Letters of correspondence * Advertising, marketing, and promotion	networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
7588c30	Rather than using these pages for a boring English lesson, I will simply encourage you to become keenly aware and pay close attention to your articulation and grammar.	networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
2dce81a	It is not unusual for people to believe that their way is the best way--that they are right and everyone else is out-of-sync or mistaken. The divine irony is that since we are better at being ourselves, how can we expect others to be less like themselves to fulfill our expectations? We cannot change who we are wired to be and neither can others.	employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
b167004	Not everyone is going to like us or understand us. And that is okay. It may have nothing to do with us personally; but rather more about who they are and how they relate to the world.	employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
e8ca623	Eloquent speakers, communication experts, seasoned actors, and musicians all understand the transforming power of the pause. They know all too well that strategic silence and a well-placed whisper can speak louder than words in delivering a memorable presentation. It captures people's attention . . . creating eager anticipation for your next words.	employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
3d697f1	I love to read. However, there have been times when certain books did not resonate with me because the timing was off kilter. Their lessons fell flat because their messages were not pertinent, relevant, or interesting to me at the time. Then, when I would re-read the same book years later, it could rock my world and change my life for the better. The message was more in alignment with where I was at that moment in time. With most anything, just because your timing may not be good now, does not mean it won't be better later.	employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
065e071	5 Reasons to Develop the Power of the Pause. It . . . 1. encourages your communication partner to express their thoughts without interruption. 2. provides a moment of silence to calm incessant talking. 3. allows time for your brain to catch up with our mouth. 4. provides your listener with space to process your message. 5. highlights important points for your message to have more impact.	employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes public-speaking	Susan C. Young
eb4ef3e	Getting into Sync People feel the most comfortable with and gravitate more quickly to the people with whom they are the most alike. You will receive your best results by seeking first to understand and then to adjust your energy, movements, posture, words, gestures, and behaviors to synchronize with theirs. This alignment will build a sense of rapport and commonality which will help your conversations progress smoothly and more successfully.	employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes public-speaking	Susan C. Young
1b9e0d3	"Free Flowing Dialogue "Have you ever been engaged in a conversation which was so dynamic that you were both firing on all cylinders, in perfect harmony and at warp speed?"	employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes public-speaking	Susan C. Young
0c8c4a7	Having a second set of eyes to review what you do is an effective practice. Sometimes you will be so close to your own work that your blinders will cause you to miss tiny details which can create huge errors, and reflect poorly on your intelligence and expertise.	networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
201f2b7	As a professional speaker and author, excellent grammar is crucial in my profession. Without the proper use of words and language, I would lose credibility and respect.	networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
7b8df8b	UN-Impressives * Lying. * Bragging. * Gossiping. * Cursing and using foul language. * Making self-deprecating comments. * Regularly expressing worry and anxiety. * Criticizing and condemning people and situations. * Demonstrating a lack of emotional intelligence or compassion.	networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
ebe0e51	"Labels have always represented limitation, conformity, and narrow-mindedness to me since the human personality is multi-faceted and continuously evolving. Perhaps that is why I am so intrigued by the concept and labels of "introvert" and "extrovert." Neither description accurately defines the state of my social interactions. What about yours?"	employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
bad7978	Although my sister, Liz, is socially engaging and very confident with people, she tends to more of an introvert. She generates energy from the inside, from center to circumference, and would rather have one-on-one conversations to connect quietly and deeply. I, on the other hand, am energized by walking into a room filled with three hundred strangers; I like to meet as many people as possible and walk out with new friends. After all that excitement, however, I am content to go home and curl up with a good book in complete silence. Is one of us right and the other one wrong? No. We are just different.	employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
c195e70	Groundbreaking research at Cal Tech has now revealed that humans not only tend to synchronize their movements, such as clapping in unison or walking at the same pace, but they also synchronize their social interactions as well.	employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
0647218	Your grammar is crucial to your image, brand, and reputation. It reflects upon your level of intelligence, education, experience, upbringing, and native geography. Poor grammar can totally bomb a job interview, make someone delete your email request, cause people to judge you behind your back, or dismiss you as being a poor communicator. It is all preventable!	networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
001f2c9	By becoming aware of the differences and developing an understanding of each person's uniqueness, you will improve your interactions to make more positive first impressions.	employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
a86023a	Introverts typically . . . * Process information internally. It is normal for them to continuously contemplate, generate, circulate, evaluate, question, and conclude. * Are rejuvenated and energized by rest, relaxation, and down-time. * Need time to process and adapt to a new situation or setting, otherwise it is draining. * Tend to be practical, simple, and neutral in their clothing, furnishings, offices, and surroundings. * Choose their friends carefully and focus on quality, not quantity. They enjoy the company of people who have similar interests and intellect. * May resist change if they are not given enough notice to plan, prepare, and execute. Sudden change creates stress and overwhelm.	employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
b10075e	"Bull in a China Shop The metaphor "bull in a china shop" appropriately describes how a clumsy (or socially awkward) person can sometimes find themselves in a quite delicate position. Have you ever been in a social situation where it was prudent to bite your tongue, smile and nod, choose your words carefully, or remain silent all together? One in which, if you didn't--it could cause damage?" "You can be a bull. And you can be in the china shop. But, just don't break anything! Even the biggest, baddest, most boorish bull can skate carefully through a china shop with dignity and grace if he exercises mindfulness and consideration." --	employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes public-speaking	Susan C. Young
722aa1c	Use Names. Calling a person by name makes him/her feel recognized, appreciated, and special. It shows respect and that you are genuinely interested in making a connection. You make them feel remembered!	employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes public-speaking	Susan C. Young
cf8ff00	Wise with Your Words. Speak words that support your highest good. Are your thoughts building you up or tearing you down? Notice the quality of your words--your best first impressions ride on them.	employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes public-speaking	Susan C. Young
77d407f	Effective communication requires an elevated level of self-awareness, and desire to understand and appreciate one another.	employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
bf16212	"My man Daniel sees twenty patients a day, many of whom he has never met before their appointment. With only fifteen to twenty minutes to spare, he has no choice but to use the gift of gab to connect quickly. He said, "Small talk is easier than big talk, especially with someone you do not know. It is an easy stepping stone to help you break the silence for more comfortable conversation. This initial form of communication opens the door for big talk." Find ways to start small talk with new people and they will be impressed by your friendly disposition and sincere interest."	employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
b244365	"The Swiss psychiatrist Carl Jung (1875-1961) first introduced the concept of "synchronicity" to describe the meaningful coincidences which occur in our lives and connect us all in our humanity."	employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
f2ae7cc	"Being "out of sync" happens all the time . . . * Have you ever begun a discussion when the timing was not right and your message was subsequently rejected? * Have you ever said the right thing at the wrong time and ended up looking stupid or inappropriate? * Or perhaps rather than having a positive or a negative effect, your message fell on deaf ears and had no effect at all? * Has your poor timing ever resulted in social awkwardness, humiliating rejection, or alienation? * Has anyone ever attempted a serious discussion with you in the middle of your day when you were overwhelmed by phone calls, emails, and appointments?"	employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
1afa133	ASK YOURSELF: * Have you pondered a question and someone ironically shows up with the answers? * Have you ever been thinking of a friend and within moments they mysteriously call or come by? * How many times have you seen a meaningful relationship start because the right people were in the right place at the right time for the right opportunity?	employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes public-speaking	Susan C. Young
819735b	Your self-talk is a silent force working behind the scenes that determine how you present yourself to the world.	networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
34bf9a0	communication skills, quotes by Susan C Young, relationship quotes, employee engagement, speaker Susan Young, first impressions quotes, networking quotes, customer service quotes, motivational leadership speaker, hire keynote speaker	networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
756d9a2	To remember people's names, use rhyming, rhythm, adjectives, and alliteration--Use rhyming (trim Kim), rhythm (Sally sells seashells), adjectives (kind Kevin), and alliteration (Mike likes milk). These ideas may sound silly, but they stimulate your mind to improve your memory.	networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
5d00df3	An engaging conversation is a two-way street. Learn to delight in dialogue to ensure mutual respect and consideration.	employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes public-speaking	Susan C. Young
5026aa4	Even with my focused intention to be eloquent and reflect perfect grammar, syntax, and punctuation in my writing, I still flub up occasionally. Thank heavens for spell check, auto-correct, and the brilliance of my amazing editor Elizabeth Dixon. None of us is perfect, but our editing needs to be as thorough as possible if we hope to make a great impression.	networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
1245989	A fast way to get a clear understanding of yourself and others is through personality a profile assessment. Many companies and hiring managers administer these tests to ensure that personalities are well matched to positions. They also help build dream teams to optimize the combinations of strengths and complementary qualities among their people.	networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
7e366bd	"The "spot-on" accuracy of the results may astound you. Once you understand yourself and realize that other people have their own sets of unique traits and preferences, you can find ways to communicate more effectively with them."	networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
5e08ce0	Some will reveal how you interact with the world around you, where you direct your energy, how you make decisions, how you approach work, and how you tend to communicate. Others will reveal how you give and receive love and what it takes to feel appreciated.	networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
6a5ce81	I am sharing this wonderful information with the caveat that I am not promising, endorsing, guaranteeing, judging, or predicting any outcomes for you. I'm simply providing you with tools which I have enjoyed and hope you will too!	networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
c9c8285	Extroverts typically . . . * Process information externally by verbalizing, collaborating, brainstorming, discussing, sharing their ideas, and communicating until they achieve desired results. * Are rejuvenated and re-charged by being around people, interacting with friends and family, and having dynamic conversations. * Enjoy the excitement and adventure of a new situation or setting. * Tend to be more colorful, unpredictable, daring, stylish, and cluttered in their clothing, home furnishings, offices, and surroundings. * Love meeting new people and making new friends. They enjoy variety and engaging on all levels. * Are very spontaneous, resilient, and adapt well to change.	employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
db7ae6c	When you strive to become a conversational chameleon, you can more swiftly adapt to your environment and surroundings for your own safety, survival, and healthy well-being.	employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
3e335ab	Learning the personality styles of others will further heighten your awareness of differences to enhance your social agility. When you gain clarity on what is important to others and why they act as they do, you will be better able to engage confidently with their energies and personalities to thrive in most any situation.	employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
d297f74	"The Gift of Gab She continued by saying, "Many people dismiss small talk as being a waste of time. If you think small talk is not worthy of your time you are making a big mistake. It is actually one of the best ways for you to get to know someone. Don't be afraid to share a little bit about yourself so that you give another person enough information to ask questions. Small talk is the biggest talk we do."	employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young
216b749	Review and reread your work before you hit send, post, or publish. Thankfully, many of the social media channels allow you to edit what you have created after they have been posted. However, there will be times when what you send out will be un-retractable. In some cases, they are there forever. So choose your words wisely!	networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes	Susan C. Young

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"Ambiverts typically . . . * Can process information both internally and externally. They need time to contemplate on their own, but consider the opinions and wisdom from people whom they trust when making a decision. * Love to engage and interact enthusiastically with others, however, they also enjoy calm and profound communication. * Seek to balance between their personal time and social time, they value each greatly. * Are able to move from one situation to the next with confidence, flexibility, and anticipation. "Not everyone is going to like us or understand us. And that is okay. It may have nothing to do with us personally; but rather more about who they are and how they relate to the world."

employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes

Susan C. Young

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To remember people's names, use association--Creating a connection to something that has been important to you will give a name sticking power. Did you go to the same college? Did you work for his company at one time? Does she have the same car as your best friend? Begin looking for associations and it will make the names more memorable.

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Susan C. Young

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"To remember people's names, introduce a "Just-Met" to someone else--Introduce your newfound acquaintance or friend to someone else. As you share her name with another person, the name will become locked into your memory."

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Susan C. Young

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To remember people's names, Pay Attention--Minimize distractions and focus on what they are saying. Making a concerted effort to concentrate will help you improve your memory.

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Susan C. Young

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Make a Connection to remember people's names, --Connect their name or a feature on their face with something you already know. This connection will help anchor their name in your mind for future recall.

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Susan C. Young

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"Delicious Dialogue "We've all known the proverbial conversation hog who dominates a discussion and pays little notice to another person's input. They're so busy talking about themselves, we can barely slide a word in edgewise. Don't be that guy!" "An engaging conversation is a two-way street. Learn to delight in dialogue to ensure mutual respect and consideration."

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Susan C. Young

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We've all known the proverbial conversation hog who dominates a discussion and pays little notice to another person's input. They're so busy talking about themselves, we can barely slide a word in edgewise. Don't be that guy!

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Susan C. Young

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"Different Strokes for Different Folks "First things first--differences abound! Race, creed, color, gender, national origin, handicap, age, familial status, socio-economics, education, politics, religion, geography, and job status. Does that list look like a poster ad for the ACLU? Add in our vastly different life experiences and things really start to get interesting."

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Susan C. Young

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Conversational Chameleon We know that chameleons are lizards who are famous for their ability to change their colors and fit in as their environments require. This ability enables them to change themselves for safety, survival, and healthy well-being. Their colors adjust to reflect their mood, their surroundings, and serve as camouflage when necessary. Fossils prove they have been on this planet for over eighty million years, so they must be doing something right. Their innate ability for adaptability deserves appreciation, respect, and further consideration. It obviously works!

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Susan C. Young

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"All in Good Time. The ancient Buddhist saying shares, "When the student is ready, the master will appear." When the timing is right, lessons are learned and miracles can happen. However, when the timing is "out of sync," even the best of intentions can be met with resistance."

employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes

Susan C. Young

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"The Rhythm of Relationships It's not a mystery that there are certain people with whom we "click" and others with whom we don't. In the movie, Forrest Gump, Forrest proclaimed that he and Jenny got along like "peas and carrots." I once heard Tony Robbins say that if you are with the right person, a relationship does not take a lot of work. When relationships are in rhythm, everything is made easier."

employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes public-speaking

Susan C. Young

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Mindful Awareness. Be fully involved in the moment--right now! Developing this ability instills a sixth sense for navigating connections. Be intentional and thoughtful; listen and care.

employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes public-speaking

Susan C. Young

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Conversation Starters. Your first words will not only shape your first impression, but they can create amazing connections, lead you to your dream job, or help you discover a new best friend.

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Susan C. Young

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Active Listening. Practice this skill. You enhance communication; this confirms that the message another conveys is well received and thoroughly understood. You get it!

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Susan C. Young

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"Voice Value. Your voice makes a first impression. Is your voice coming across as smart, friendly, and positive or ignorant, rude, and negative? The way you deliver the words is your "vocal image."

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Susan C. Young

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"The "Law of Attraction," based on the principle of cause and effect, is not only a process of reaping what you sow through your actions. Its magnetic impact derives from the words you use, attracting and reinforcing whatever you are thinking about and putting out into the world through your speech."

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Susan C. Young

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"The Words You Write "Few things scream 'unprofessional' faster than a poorly written letter or resume filled with errors, misspellings, misuse, and negligence."

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Susan C. Young

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The wonderful world of human relationships is a rich mixture of backgrounds, perceptions, habits, preferences, behaviors, and motivators. These differences can create barriers to communication and connection, creating a lack of understanding or clarity. Just as we each have our own genetic DNA that makes us unique, we also have personality traits that do the same.

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Susan C. Young

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To master The Art of First Impressions for Positive Impact, it is imperative to understand some basic personality differences so that you can navigate and nurture relationships from a position of awareness, empathy, and acceptance. This understanding will greatly enhance your communication skills, regardless of the differences, so that you can make positive impressions on people who are different from you.

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Susan C. Young

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The fact that someone is different from you does not make them wrong--it just makes them different. Why would we ever want everyone to be alike anyway? That would make the world boring!

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Susan C. Young

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Being a conversational chameleon allows you to do that. One day I may be speaking to the CEO of a global company and the next to my four-year-old nephew. Just as you would not talk to your eighty-year-old grandmother the same way you would talk to a twenty-three-year-old co-worker, adapt your own behavior to the person with whom you are speaking.

employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes

Susan C. Young

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"Finding the right time is like discovering a social portal which opens a gate for others to receive your message and "get you." You only get one chance to make a first impression and if the gate begins to close, you may never get another opportunity to walk through it. Watch for the openings and synchronize your movements with your intended recipient."

employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes

Susan C. Young

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Communicating on the surface can be easy. But when you want to dig deeper and connect with more profound impact, you'll need to achieve greater understanding, especially when others have personalities, experiences, needs, and preferences different from your own.

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Susan C. Young

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Expressing and demonstrating genuine interest for people can connect you on levels you may never have imagined.

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Susan C. Young

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In The Art of Connection, you will learn simple, yet powerful ways to build trust and rapport for connecting with ease. By being personable and friendly, you will receive more positive and welcoming reactions.

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Susan C. Young

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Encourage others to talk about themselves by asking questions and listening with genuine interest. Demonstrating such mutual respect will make you all the more fascinating for kinship and camaraderie.

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Susan C. Young

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As you use fun and humor to reduce tension and connect with laughter, light-heartedness will prevail. Exercising discretion and good judgment in your communication will leave your listener feeling like they have met a person of substance and style.

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Susan C. Young

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"Have you ever met a new person and within seconds forgotten his or her name? It can be embarrassing, can't it? Many people will laugh, brush it off, and say, "I simply can't remember names!" But you should take remembering seriously."

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Susan C. Young

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To remember people's names, use usual Imagery--Connect the name with a mental picture that will remind you of that person. If his name is Barry, think of berries. If her name is Cheri, imagine her drinking cherry punch.

networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes

Susan C. Young

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Growing up with well-educated parents and an older sister with her Master's Degree in English Language and Literature, I was left with little wiggle room as a child to use poor grammar. When I would inadvertently slip, I would be corrected in a matter of moments--excuse me, seconds! While it may have been irritating for a 10-year-old, I am eternally grateful as an adult that the grammar police kept me in line.

networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes

Susan C. Young

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As if these diverse characteristics weren't enough, bring them all into a social context where we must work, live, love, and engage with people different from ourselves--is it any wonder that communications can be challenging?

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Susan C. Young

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"Susan RoAne is the bestselling author of How to Work a Room: The Ultimate Guide to Making Lasting Connections in Person and Online. She is known worldwide as the Mingling Maven and is a respected expert, author, and keynote speaker on networking, connecting, and conversations. In her book, she shares the roadblocks and remedies to help people become savvy socializers and succeed at networking. She recently shared with me that putting labels on personality styles can sometimes create bias and limitations. She said, "We've spent so much time crystallizing our differences that it can be to our detriment. It is more important to simply engage with people on a respectful and authentic level."

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Susan C. Young

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Understanding Personality Styles Helps You: * Communicate more easily with others by understanding their perspectives. * Adapt your behavior to resonate with others. * Develop deeper levels of compassion, patience, and communication. * Deliver personalized customer service. * Build trust and rapport faster. * Nurture existing relationships. * Make more sales. * Feel more confident networking. * Realize that people behave the way they do for their reasons, not yours. * Appreciate the diversity of teammates, family members, friends, and work groups. * Unify your teams and get the best out of your people by focusing on their strengths, aligning their styles with their assigned positions, and knowing how to motivate and reward them.

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Susan C. Young

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"To remember people's names, "Write it Down! --Whether you write their name down on the back of a card, a receipt, a handout, or in a notebook, this simple act will help you remember."

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Susan C. Young

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Understanding a wide range of personalities will help improve your communication, connection, and engagement not only at work, but in your relationships at home, in life, and in love.

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Susan C. Young

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"The concept is made even more fascinating when you consider it as a psychological spectrum. Imagine a sliding scale of personalities that range from being an "introvert" to an "extrovert" and placing "ambivert" smack dab in the middle. This linear scale illustrates a continuum of experiences, because these descriptions do not apply to every person at all times. We all have tendencies, preferences, and comfort zones that change according to the people we are surrounded by, the environment we find ourselves in, and our levels of confidence in the moment. Using the scale above, where do you typically fall in the spectrum?"

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Susan C. Young

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"In his book, The Four Agreements, Miguel's Ruiz encourages us to "not take things personally; people behave for their reasons, not ours." Our personality differences and life experiences shape how we perceive, engage, react, and respond."

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Susan C. Young

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The synchronicity found in nature extends to the rhythm and patterns in our relationships; it explains how random events can come together to achieve harmony, flow, and order. Similarly, social synchronicity plays a large role in the art of constructive communication by helping us understand how social patterns can positively impact our relationships.

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Susan C. Young

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Knowing when to say something is as important as knowing what or what not to say. You may have the perfect message, but it can be negated by imperfect timing.

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Susan C. Young

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"Being "out of sync" can be exasperating. Seek to synchronize to increase your chances for success and positive outcomes. Just because your timing is good for you does not mean it is a good time for another person."

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Susan C. Young

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Years ago, one of my girlfriends and I were going on a road trip and our destination was four hours away. We started an amazing conversation as our trip began. We arrived four hours later, but it felt like we had been driving for only half an hour. Have you ever been so immersed in the free flow of conversation that it transcended time, space, and effort? That is the beauty of being in flow.

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Susan C. Young

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"To remember people's names, create a New Contact--Saving someone's name shortly after meeting will help you retain it longer. Whether it is on a piece of paper, your cell phone contacts, "friending" him on Facebook, or inviting him to join your LinkedIn network, adding the name to your contacts will make it easy to remember him for a long time into the future."

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Susan C. Young

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To remember people's names, wash, rinse, repeat--Repeat a person's name upon introduction, throughout the conversation, and as you bid farewell. Try it both in your mind as well as out loud. Avoid nicknames unless otherwise invited.

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Susan C. Young

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"The Words You Think "Your thoughts lay the foundation for your life's experience. Are you utilizing your thoughts for your highest good or are they harmful to you and others? Are your thoughts building you up or tearing you down? Notice the quality of your words and ask yourself these questions."

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Susan C. Young

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Without saying a word, your thoughts are being projected and are written all over you.

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Susan C. Young

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Your thoughts become your attitudes, which become your actions, which become your behavior, which become your habits, which become your lifestyle, and inevitably determine your outcomes. Utilize this circular truth by using positive thoughts to create positive outcomes. It is a choice you get to make every day. Choose wisely.

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Susan C. Young

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"The directive we have so often heard, "Change your thoughts, change your life," is indeed based on the power of words. The key to your happiness, well-being, and interactions with others begins, continues, and concludes with the nature and quality of the words you hold in your mind as thoughts. Make them work for your highest good."

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Susan C. Young

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Your words have the power to shape your thoughts, your opinions, your attitudes, your self-esteem, your goals, your self-image, how others perceive you, your reputation, your behavior, and more. Your words are incredibly powerful, whether they are being used for good or for bad.

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Susan C. Young

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If you want to attract greater success, prosperity, health, and to enjoy more fulfilling relationships, craft your speech to affirm and manifest them.

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Susan C. Young

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Your written words show up in a variety of forms: * Emails, texts, and memos * Blogging and publishing * Your website and social media * Letters of correspondence * Advertising, marketing, and promotion

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Susan C. Young

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Rather than using these pages for a boring English lesson, I will simply encourage you to become keenly aware and pay close attention to your articulation and grammar.

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Susan C. Young

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It is not unusual for people to believe that their way is the best way--that they are right and everyone else is out-of-sync or mistaken. The divine irony is that since we are better at being ourselves, how can we expect others to be less like themselves to fulfill our expectations? We cannot change who we are wired to be and neither can others.

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Susan C. Young

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Not everyone is going to like us or understand us. And that is okay. It may have nothing to do with us personally; but rather more about who they are and how they relate to the world.

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Susan C. Young

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Eloquent speakers, communication experts, seasoned actors, and musicians all understand the transforming power of the pause. They know all too well that strategic silence and a well-placed whisper can speak louder than words in delivering a memorable presentation. It captures people's attention . . . creating eager anticipation for your next words.

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Susan C. Young

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I love to read. However, there have been times when certain books did not resonate with me because the timing was off kilter. Their lessons fell flat because their messages were not pertinent, relevant, or interesting to me at the time. Then, when I would re-read the same book years later, it could rock my world and change my life for the better. The message was more in alignment with where I was at that moment in time. With most anything, just because your timing may not be good now, does not mean it won't be better later.

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Susan C. Young

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5 Reasons to Develop the Power of the Pause. It . . . 1. encourages your communication partner to express their thoughts without interruption. 2. provides a moment of silence to calm incessant talking. 3. allows time for your brain to catch up with our mouth. 4. provides your listener with space to process your message. 5. highlights important points for your message to have more impact.

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Susan C. Young

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Getting into Sync People feel the most comfortable with and gravitate more quickly to the people with whom they are the most alike. You will receive your best results by seeking first to understand and then to adjust your energy, movements, posture, words, gestures, and behaviors to synchronize with theirs. This alignment will build a sense of rapport and commonality which will help your conversations progress smoothly and more successfully.

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Susan C. Young

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"Free Flowing Dialogue "Have you ever been engaged in a conversation which was so dynamic that you were both firing on all cylinders, in perfect harmony and at warp speed?"

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Susan C. Young

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Having a second set of eyes to review what you do is an effective practice. Sometimes you will be so close to your own work that your blinders will cause you to miss tiny details which can create huge errors, and reflect poorly on your intelligence and expertise.

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Susan C. Young

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As a professional speaker and author, excellent grammar is crucial in my profession. Without the proper use of words and language, I would lose credibility and respect.

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Susan C. Young

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UN-Impressives * Lying. * Bragging. * Gossiping. * Cursing and using foul language. * Making self-deprecating comments. * Regularly expressing worry and anxiety. * Criticizing and condemning people and situations. * Demonstrating a lack of emotional intelligence or compassion.

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Susan C. Young

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"Labels have always represented limitation, conformity, and narrow-mindedness to me since the human personality is multi-faceted and continuously evolving. Perhaps that is why I am so intrigued by the concept and labels of "introvert" and "extrovert." Neither description accurately defines the state of my social interactions. What about yours?"

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Susan C. Young

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Although my sister, Liz, is socially engaging and very confident with people, she tends to more of an introvert. She generates energy from the inside, from center to circumference, and would rather have one-on-one conversations to connect quietly and deeply. I, on the other hand, am energized by walking into a room filled with three hundred strangers; I like to meet as many people as possible and walk out with new friends. After all that excitement, however, I am content to go home and curl up with a good book in complete silence. Is one of us right and the other one wrong? No. We are just different.

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Susan C. Young

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Groundbreaking research at Cal Tech has now revealed that humans not only tend to synchronize their movements, such as clapping in unison or walking at the same pace, but they also synchronize their social interactions as well.

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Susan C. Young

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Your grammar is crucial to your image, brand, and reputation. It reflects upon your level of intelligence, education, experience, upbringing, and native geography. Poor grammar can totally bomb a job interview, make someone delete your email request, cause people to judge you behind your back, or dismiss you as being a poor communicator. It is all preventable!

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Susan C. Young

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By becoming aware of the differences and developing an understanding of each person's uniqueness, you will improve your interactions to make more positive first impressions.

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Susan C. Young

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Introverts typically . . . * Process information internally. It is normal for them to continuously contemplate, generate, circulate, evaluate, question, and conclude. * Are rejuvenated and energized by rest, relaxation, and down-time. * Need time to process and adapt to a new situation or setting, otherwise it is draining. * Tend to be practical, simple, and neutral in their clothing, furnishings, offices, and surroundings. * Choose their friends carefully and focus on quality, not quantity. They enjoy the company of people who have similar interests and intellect. * May resist change if they are not given enough notice to plan, prepare, and execute. Sudden change creates stress and overwhelm.

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Susan C. Young

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"Bull in a China Shop The metaphor "bull in a china shop" appropriately describes how a clumsy (or socially awkward) person can sometimes find themselves in a quite delicate position. Have you ever been in a social situation where it was prudent to bite your tongue, smile and nod, choose your words carefully, or remain silent all together? One in which, if you didn't--it could cause damage?" "You can be a bull. And you can be in the china shop. But, just don't break anything! Even the biggest, baddest, most boorish bull can skate carefully through a china shop with dignity and grace if he exercises mindfulness and consideration." --

employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes public-speaking

Susan C. Young

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Use Names. Calling a person by name makes him/her feel recognized, appreciated, and special. It shows respect and that you are genuinely interested in making a connection. You make them feel remembered!

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Susan C. Young

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Wise with Your Words. Speak words that support your highest good. Are your thoughts building you up or tearing you down? Notice the quality of your words--your best first impressions ride on them.

employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes public-speaking

Susan C. Young

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Effective communication requires an elevated level of self-awareness, and desire to understand and appreciate one another.

employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes

Susan C. Young

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"My man Daniel sees twenty patients a day, many of whom he has never met before their appointment. With only fifteen to twenty minutes to spare, he has no choice but to use the gift of gab to connect quickly. He said, "Small talk is easier than big talk, especially with someone you do not know. It is an easy stepping stone to help you break the silence for more comfortable conversation. This initial form of communication opens the door for big talk." Find ways to start small talk with new people and they will be impressed by your friendly disposition and sincere interest."

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Susan C. Young

b244365

"The Swiss psychiatrist Carl Jung (1875-1961) first introduced the concept of "synchronicity" to describe the meaningful coincidences which occur in our lives and connect us all in our humanity."

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Susan C. Young

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"Being "out of sync" happens all the time . . . * Have you ever begun a discussion when the timing was not right and your message was subsequently rejected? * Have you ever said the right thing at the wrong time and ended up looking stupid or inappropriate? * Or perhaps rather than having a positive or a negative effect, your message fell on deaf ears and had no effect at all? * Has your poor timing ever resulted in social awkwardness, humiliating rejection, or alienation? * Has anyone ever attempted a serious discussion with you in the middle of your day when you were overwhelmed by phone calls, emails, and appointments?"

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Susan C. Young

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ASK YOURSELF: * Have you pondered a question and someone ironically shows up with the answers? * Have you ever been thinking of a friend and within moments they mysteriously call or come by? * How many times have you seen a meaningful relationship start because the right people were in the right place at the right time for the right opportunity?

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Susan C. Young

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Your self-talk is a silent force working behind the scenes that determine how you present yourself to the world.

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Susan C. Young

34bf9a0

communication skills, quotes by Susan C Young, relationship quotes, employee engagement, speaker Susan Young, first impressions quotes, networking quotes, customer service quotes, motivational leadership speaker, hire keynote speaker

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Susan C. Young

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To remember people's names, use rhyming, rhythm, adjectives, and alliteration--Use rhyming (trim Kim), rhythm (Sally sells seashells), adjectives (kind Kevin), and alliteration (Mike likes milk). These ideas may sound silly, but they stimulate your mind to improve your memory.

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Susan C. Young

5d00df3

An engaging conversation is a two-way street. Learn to delight in dialogue to ensure mutual respect and consideration.

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Susan C. Young

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Even with my focused intention to be eloquent and reflect perfect grammar, syntax, and punctuation in my writing, I still flub up occasionally. Thank heavens for spell check, auto-correct, and the brilliance of my amazing editor Elizabeth Dixon. None of us is perfect, but our editing needs to be as thorough as possible if we hope to make a great impression.

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Susan C. Young

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A fast way to get a clear understanding of yourself and others is through personality a profile assessment. Many companies and hiring managers administer these tests to ensure that personalities are well matched to positions. They also help build dream teams to optimize the combinations of strengths and complementary qualities among their people.

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Susan C. Young

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"The "spot-on" accuracy of the results may astound you. Once you understand yourself and realize that other people have their own sets of unique traits and preferences, you can find ways to communicate more effectively with them."

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Susan C. Young

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Some will reveal how you interact with the world around you, where you direct your energy, how you make decisions, how you approach work, and how you tend to communicate. Others will reveal how you give and receive love and what it takes to feel appreciated.

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Susan C. Young

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I am sharing this wonderful information with the caveat that I am not promising, endorsing, guaranteeing, judging, or predicting any outcomes for you. I'm simply providing you with tools which I have enjoyed and hope you will too!

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Susan C. Young

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Extroverts typically . . . * Process information externally by verbalizing, collaborating, brainstorming, discussing, sharing their ideas, and communicating until they achieve desired results. * Are rejuvenated and re-charged by being around people, interacting with friends and family, and having dynamic conversations. * Enjoy the excitement and adventure of a new situation or setting. * Tend to be more colorful, unpredictable, daring, stylish, and cluttered in their clothing, home furnishings, offices, and surroundings. * Love meeting new people and making new friends. They enjoy variety and engaging on all levels. * Are very spontaneous, resilient, and adapt well to change.

employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes

Susan C. Young

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When you strive to become a conversational chameleon, you can more swiftly adapt to your environment and surroundings for your own safety, survival, and healthy well-being.

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Susan C. Young

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Learning the personality styles of others will further heighten your awareness of differences to enhance your social agility. When you gain clarity on what is important to others and why they act as they do, you will be better able to engage confidently with their energies and personalities to thrive in most any situation.

employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes

Susan C. Young

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"The Gift of Gab She continued by saying, "Many people dismiss small talk as being a waste of time. If you think small talk is not worthy of your time you are making a big mistake. It is actually one of the best ways for you to get to know someone. Don't be afraid to share a little bit about yourself so that you give another person enough information to ask questions. Small talk is the biggest talk we do."

employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes

Susan C. Young

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Review and reread your work before you hit send, post, or publish. Thankfully, many of the social media channels allow you to edit what you have created after they have been posted. However, there will be times when what you send out will be un-retractable. In some cases, they are there forever. So choose your words wisely!

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Susan C. Young