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f611576 "Ambiverts typically . . . * Can process information both internally and externally. They need time to contemplate on their own, but consider the opinions and wisdom from people whom they trust when making a decision. * Love to engage and interact enthusiastically with others, however, they also enjoy calm and profound communication. * Seek to balance between their personal time and social time, they value each greatly. * Are able to move from one situation to the next with confidence, flexibility, and anticipation. "Not everyone is going to like us or understand us. And that is okay. It may have nothing to do with us personally; but rather more about who they are and how they relate to the world." employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
4f0ded6 "Uh-Oh . . . One year I was the guest speaker at an annual conference. The person who coordinated the agenda mistakenly typed my name as "Sue" rather than "Susan." I felt odd and a little disrespected because they didn't take the time to ask the spelling of my name. It felt awkward when I saw it on all the tables throughout the ballroom, to say the least. I asked, "Please make sure that you introduce me as Susan because I've never been called Sue." The initial impression was sticky for an instant, but they quickly made it right. The correction was shared and everything turned out fine. Even an innocent and unintentional name error can impact your first impressions. Making a joke about it once I was on stage was a light-hearted way to confirm my real name." team-building employee-engagement motivational-leadership-speaker customer-service-quotes first-impressions-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
ca8a874 "Wearing Nametags- On Others I enjoy reading nametags and calling people by their names before we have officially met or been introduced. It provides an instant icebreaker. Walking up to someone and saying, "Hi Brenda! I'm Susan!" creates a quick connection that might not have happened were her name not displayed." team-building networking-quotes employee-engagement motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
756d9a2 To remember people's names, use rhyming, rhythm, adjectives, and alliteration--Use rhyming (trim Kim), rhythm (Sally sells seashells), adjectives (kind Kevin), and alliteration (Mike likes milk). These ideas may sound silly, but they stimulate your mind to improve your memory. networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
f4716b2 To remember people's names, use association--Creating a connection to something that has been important to you will give a name sticking power. Did you go to the same college? Did you work for his company at one time? Does she have the same car as your best friend? Begin looking for associations and it will make the names more memorable. networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
aeca013 "To remember people's names, introduce a "Just-Met" to someone else--Introduce your newfound acquaintance or friend to someone else. As you share her name with another person, the name will become locked into your memory." networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
14d1e26 To remember people's names, Pay Attention--Minimize distractions and focus on what they are saying. Making a concerted effort to concentrate will help you improve your memory. networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
b4a34e6 Make a Connection to remember people's names, --Connect their name or a feature on their face with something you already know. This connection will help anchor their name in your mind for future recall. networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
1ceaba7 "Delicious Dialogue "We've all known the proverbial conversation hog who dominates a discussion and pays little notice to another person's input. They're so busy talking about themselves, we can barely slide a word in edgewise. Don't be that guy!" "An engaging conversation is a two-way street. Learn to delight in dialogue to ensure mutual respect and consideration." employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes public-speaking Susan C. Young
30dcb53 We've all known the proverbial conversation hog who dominates a discussion and pays little notice to another person's input. They're so busy talking about themselves, we can barely slide a word in edgewise. Don't be that guy! employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes public-speaking Susan C. Young
9238909 "Different Strokes for Different Folks "First things first--differences abound! Race, creed, color, gender, national origin, handicap, age, familial status, socio-economics, education, politics, religion, geography, and job status. Does that list look like a poster ad for the ACLU? Add in our vastly different life experiences and things really start to get interesting." networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
84d0034 Conversational Chameleon We know that chameleons are lizards who are famous for their ability to change their colors and fit in as their environments require. This ability enables them to change themselves for safety, survival, and healthy well-being. Their colors adjust to reflect their mood, their surroundings, and serve as camouflage when necessary. Fossils prove they have been on this planet for over eighty million years, so they must be doing something right. Their innate ability for adaptability deserves appreciation, respect, and further consideration. It obviously works! employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
8763981 "All in Good Time. The ancient Buddhist saying shares, "When the student is ready, the master will appear." When the timing is right, lessons are learned and miracles can happen. However, when the timing is "out of sync," even the best of intentions can be met with resistance." employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
2c88bf5 "The Rhythm of Relationships It's not a mystery that there are certain people with whom we "click" and others with whom we don't. In the movie, Forrest Gump, Forrest proclaimed that he and Jenny got along like "peas and carrots." I once heard Tony Robbins say that if you are with the right person, a relationship does not take a lot of work. When relationships are in rhythm, everything is made easier." employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes public-speaking Susan C. Young
314c543 Mindful Awareness. Be fully involved in the moment--right now! Developing this ability instills a sixth sense for navigating connections. Be intentional and thoughtful; listen and care. employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes public-speaking Susan C. Young
e701e1a Conversation Starters. Your first words will not only shape your first impression, but they can create amazing connections, lead you to your dream job, or help you discover a new best friend. employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes public-speaking Susan C. Young
426dd80 Active Listening. Practice this skill. You enhance communication; this confirms that the message another conveys is well received and thoroughly understood. You get it! employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes public-speaking Susan C. Young
a1f0d98 "Voice Value. Your voice makes a first impression. Is your voice coming across as smart, friendly, and positive or ignorant, rude, and negative? The way you deliver the words is your "vocal image." employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes public-speaking Susan C. Young
1cef506 "The "Law of Attraction," based on the principle of cause and effect, is not only a process of reaping what you sow through your actions. Its magnetic impact derives from the words you use, attracting and reinforcing whatever you are thinking about and putting out into the world through your speech." networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
00a81ad "The Words You Write "Few things scream 'unprofessional' faster than a poorly written letter or resume filled with errors, misspellings, misuse, and negligence." networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
5900a93 The wonderful world of human relationships is a rich mixture of backgrounds, perceptions, habits, preferences, behaviors, and motivators. These differences can create barriers to communication and connection, creating a lack of understanding or clarity. Just as we each have our own genetic DNA that makes us unique, we also have personality traits that do the same. networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
78f3634 To master The Art of First Impressions for Positive Impact, it is imperative to understand some basic personality differences so that you can navigate and nurture relationships from a position of awareness, empathy, and acceptance. This understanding will greatly enhance your communication skills, regardless of the differences, so that you can make positive impressions on people who are different from you. networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
88b2b44 The fact that someone is different from you does not make them wrong--it just makes them different. Why would we ever want everyone to be alike anyway? That would make the world boring! networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
b3daebd Being a conversational chameleon allows you to do that. One day I may be speaking to the CEO of a global company and the next to my four-year-old nephew. Just as you would not talk to your eighty-year-old grandmother the same way you would talk to a twenty-three-year-old co-worker, adapt your own behavior to the person with whom you are speaking. employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
c140604 "Finding the right time is like discovering a social portal which opens a gate for others to receive your message and "get you." You only get one chance to make a first impression and if the gate begins to close, you may never get another opportunity to walk through it. Watch for the openings and synchronize your movements with your intended recipient." employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
034e839 Communicating on the surface can be easy. But when you want to dig deeper and connect with more profound impact, you'll need to achieve greater understanding, especially when others have personalities, experiences, needs, and preferences different from your own. customer-service emotional-intelligence employee-engagement hire-keynote-speaker motivational-leadership-speaker first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
a0c04c4 To make a positive first impression, where is the best place to wear a nametag? Since we shake hands with our right hand, placing your nametag on the right side of your body will make it quickly visible for the best eye contact. Within a few inches of your collar bone and right shoulder will provide greater visibility even when you are sitting down. team-building networking-quotes employee-engagement motivational-leadership-speaker customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes Susan C. Young
35212a6 "Business Cards "Do you attend events where business cards are exchanged in a networking environment? My friend Brian Haugen is a networking ninja. His gregarious personality and love for people have enabled him to easily win friends and influence people. He has a lot of tips, but one of his best is regarding how to best handle business cards. When I asked him for his thoughts on being an effective networker, he shared that there is an art to how to receive someone's business card with respect and interest. He continued by saying, "When someone hands you their card, take a moment to hold it, read it, repeat their name and then make a comment or ask a question. And make notes on their card to help you remember the exchange." This small action communicates you are genuinely interested and want to remember them." team-building networking-quotes employee-engagement motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
bfd7658 Too often when people hand us their cards, we quickly slip them into our pockets or purses without giving notice to what it says. Subliminally, it tells the other person that we don't care or are not interested. Take a moment to demonstrate your interest; this will help your newfound relationship be off to a good start. Small actions can make a significant impact! team-building networking-quotes employee-engagement motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
9befe4a "Have you ever met a new person and within seconds forgotten his or her name? It can be embarrassing, can't it? Many people will laugh, brush it off, and say, "I simply can't remember names!" But you should take remembering seriously." networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
7b70cbf To remember people's names, use usual Imagery--Connect the name with a mental picture that will remind you of that person. If his name is Barry, think of berries. If her name is Cheri, imagine her drinking cherry punch. networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
4fe2bf8 Growing up with well-educated parents and an older sister with her Master's Degree in English Language and Literature, I was left with little wiggle room as a child to use poor grammar. When I would inadvertently slip, I would be corrected in a matter of moments--excuse me, seconds! While it may have been irritating for a 10-year-old, I am eternally grateful as an adult that the grammar police kept me in line. networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
2df6106 As if these diverse characteristics weren't enough, bring them all into a social context where we must work, live, love, and engage with people different from ourselves--is it any wonder that communications can be challenging? networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
ebebb7a "Susan RoAne is the bestselling author of How to Work a Room: The Ultimate Guide to Making Lasting Connections in Person and Online. She is known worldwide as the Mingling Maven and is a respected expert, author, and keynote speaker on networking, connecting, and conversations. In her book, she shares the roadblocks and remedies to help people become savvy socializers and succeed at networking. She recently shared with me that putting labels on personality styles can sometimes create bias and limitations. She said, "We've spent so much time crystallizing our differences that it can be to our detriment. It is more important to simply engage with people on a respectful and authentic level." employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
a038da2 Understanding Personality Styles Helps You: * Communicate more easily with others by understanding their perspectives. * Adapt your behavior to resonate with others. * Develop deeper levels of compassion, patience, and communication. * Deliver personalized customer service. * Build trust and rapport faster. * Nurture existing relationships. * Make more sales. * Feel more confident networking. * Realize that people behave the way they do for their reasons, not yours. * Appreciate the diversity of teammates, family members, friends, and work groups. * Unify your teams and get the best out of your people by focusing on their strengths, aligning their styles with their assigned positions, and knowing how to motivate and reward them. employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
9f5eacb "To remember people's names, "Write it Down! --Whether you write their name down on the back of a card, a receipt, a handout, or in a notebook, this simple act will help you remember." networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
44468ed Understanding a wide range of personalities will help improve your communication, connection, and engagement not only at work, but in your relationships at home, in life, and in love. networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
2b203f3 "The concept is made even more fascinating when you consider it as a psychological spectrum. Imagine a sliding scale of personalities that range from being an "introvert" to an "extrovert" and placing "ambivert" smack dab in the middle. This linear scale illustrates a continuum of experiences, because these descriptions do not apply to every person at all times. We all have tendencies, preferences, and comfort zones that change according to the people we are surrounded by, the environment we find ourselves in, and our levels of confidence in the moment. Using the scale above, where do you typically fall in the spectrum?" employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
663810d "In his book, The Four Agreements, Miguel's Ruiz encourages us to "not take things personally; people behave for their reasons, not ours." Our personality differences and life experiences shape how we perceive, engage, react, and respond." employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
16f3fa6 The synchronicity found in nature extends to the rhythm and patterns in our relationships; it explains how random events can come together to achieve harmony, flow, and order. Similarly, social synchronicity plays a large role in the art of constructive communication by helping us understand how social patterns can positively impact our relationships. employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
521327c Knowing when to say something is as important as knowing what or what not to say. You may have the perfect message, but it can be negated by imperfect timing. employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
83e022e "Being "out of sync" can be exasperating. Seek to synchronize to increase your chances for success and positive outcomes. Just because your timing is good for you does not mean it is a good time for another person." employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
b8c83b2 Years ago, one of my girlfriends and I were going on a road trip and our destination was four hours away. We started an amazing conversation as our trip began. We arrived four hours later, but it felt like we had been driving for only half an hour. Have you ever been so immersed in the free flow of conversation that it transcended time, space, and effort? That is the beauty of being in flow. employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes public-speaking Susan C. Young
76266f8 Your tone demonstrates. . . * Energy * Volume * Sincerity * Confidence * Happiness * Sadness * Preoccupation * Anger * Efficiency * Empathy positive-first-impression-quotes susanspeaks-com employee-engagement motivational-leadership-speaker customer-service-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
d77542c Wearing Nametags- On Yourself The purpose of wearing nametags in the first place is for people to see your name. Otherwise, why bother? We have all seen nametag placements that range from proper to downright raunchy. People can get pretty creative about where they place them and it is not always appropriate. For this book, we will focus on the best practices. team-building networking-quotes employee-engagement motivational-leadership-speaker customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes Susan C. Young
ace31e9 "To remember people's names, create a New Contact--Saving someone's name shortly after meeting will help you retain it longer. Whether it is on a piece of paper, your cell phone contacts, "friending" him on Facebook, or inviting him to join your LinkedIn network, adding the name to your contacts will make it easy to remember him for a long time into the future." networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
a280068 To remember people's names, wash, rinse, repeat--Repeat a person's name upon introduction, throughout the conversation, and as you bid farewell. Try it both in your mind as well as out loud. Avoid nicknames unless otherwise invited. networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
f413162 "The Words You Think "Your thoughts lay the foundation for your life's experience. Are you utilizing your thoughts for your highest good or are they harmful to you and others? Are your thoughts building you up or tearing you down? Notice the quality of your words and ask yourself these questions." networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
6061d23 Without saying a word, your thoughts are being projected and are written all over you. networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
c4aac6c Your thoughts become your attitudes, which become your actions, which become your behavior, which become your habits, which become your lifestyle, and inevitably determine your outcomes. Utilize this circular truth by using positive thoughts to create positive outcomes. It is a choice you get to make every day. Choose wisely. networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
b277c0e "The directive we have so often heard, "Change your thoughts, change your life," is indeed based on the power of words. The key to your happiness, well-being, and interactions with others begins, continues, and concludes with the nature and quality of the words you hold in your mind as thoughts. Make them work for your highest good." networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
295d4dd Your words have the power to shape your thoughts, your opinions, your attitudes, your self-esteem, your goals, your self-image, how others perceive you, your reputation, your behavior, and more. Your words are incredibly powerful, whether they are being used for good or for bad. networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
a2ad471 If you want to attract greater success, prosperity, health, and to enjoy more fulfilling relationships, craft your speech to affirm and manifest them. networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
eba2679 Your written words show up in a variety of forms: * Emails, texts, and memos * Blogging and publishing * Your website and social media * Letters of correspondence * Advertising, marketing, and promotion networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
7588c30 Rather than using these pages for a boring English lesson, I will simply encourage you to become keenly aware and pay close attention to your articulation and grammar. networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
2dce81a It is not unusual for people to believe that their way is the best way--that they are right and everyone else is out-of-sync or mistaken. The divine irony is that since we are better at being ourselves, how can we expect others to be less like themselves to fulfill our expectations? We cannot change who we are wired to be and neither can others. employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
b167004 Not everyone is going to like us or understand us. And that is okay. It may have nothing to do with us personally; but rather more about who they are and how they relate to the world. employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
e8ca623 Eloquent speakers, communication experts, seasoned actors, and musicians all understand the transforming power of the pause. They know all too well that strategic silence and a well-placed whisper can speak louder than words in delivering a memorable presentation. It captures people's attention . . . creating eager anticipation for your next words. employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
3d697f1 I love to read. However, there have been times when certain books did not resonate with me because the timing was off kilter. Their lessons fell flat because their messages were not pertinent, relevant, or interesting to me at the time. Then, when I would re-read the same book years later, it could rock my world and change my life for the better. The message was more in alignment with where I was at that moment in time. With most anything, just because your timing may not be good now, does not mean it won't be better later. employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
065e071 5 Reasons to Develop the Power of the Pause. It . . . 1. encourages your communication partner to express their thoughts without interruption. 2. provides a moment of silence to calm incessant talking. 3. allows time for your brain to catch up with our mouth. 4. provides your listener with space to process your message. 5. highlights important points for your message to have more impact. employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes public-speaking Susan C. Young
eb4ef3e Getting into Sync People feel the most comfortable with and gravitate more quickly to the people with whom they are the most alike. You will receive your best results by seeking first to understand and then to adjust your energy, movements, posture, words, gestures, and behaviors to synchronize with theirs. This alignment will build a sense of rapport and commonality which will help your conversations progress smoothly and more successfully. employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes public-speaking Susan C. Young
1b9e0d3 "Free Flowing Dialogue "Have you ever been engaged in a conversation which was so dynamic that you were both firing on all cylinders, in perfect harmony and at warp speed?" employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes public-speaking Susan C. Young
0c8c4a7 Having a second set of eyes to review what you do is an effective practice. Sometimes you will be so close to your own work that your blinders will cause you to miss tiny details which can create huge errors, and reflect poorly on your intelligence and expertise. networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
201f2b7 As a professional speaker and author, excellent grammar is crucial in my profession. Without the proper use of words and language, I would lose credibility and respect. networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
7b8df8b UN-Impressives * Lying. * Bragging. * Gossiping. * Cursing and using foul language. * Making self-deprecating comments. * Regularly expressing worry and anxiety. * Criticizing and condemning people and situations. * Demonstrating a lack of emotional intelligence or compassion. networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
ebe0e51 "Labels have always represented limitation, conformity, and narrow-mindedness to me since the human personality is multi-faceted and continuously evolving. Perhaps that is why I am so intrigued by the concept and labels of "introvert" and "extrovert." Neither description accurately defines the state of my social interactions. What about yours?" employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
bad7978 Although my sister, Liz, is socially engaging and very confident with people, she tends to more of an introvert. She generates energy from the inside, from center to circumference, and would rather have one-on-one conversations to connect quietly and deeply. I, on the other hand, am energized by walking into a room filled with three hundred strangers; I like to meet as many people as possible and walk out with new friends. After all that excitement, however, I am content to go home and curl up with a good book in complete silence. Is one of us right and the other one wrong? No. We are just different. employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
c195e70 Groundbreaking research at Cal Tech has now revealed that humans not only tend to synchronize their movements, such as clapping in unison or walking at the same pace, but they also synchronize their social interactions as well. employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
74ec7c1 Every time you speak, you are using your voice to connect with others, whether it is in-person, on the phone, or in a recorded message. positive-first-impression-quotes susanspeaks-com employee-engagement motivational-leadership-speaker customer-service-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
cabb5c7 Is your voice value delivering the image you wish to convey? Is your voice coming across as smart, friendly, and positive or ignorant, rude, and negative? positive-first-impression-quotes susanspeaks-com employee-engagement motivational-leadership-speaker customer-service-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
e59b4dd "The way you deliver the words you say becomes your "vocal image. This "vocal image" can make or break your first impressions, impact your communication, and determine how people respond to you." positive-first-impression-quotes susanspeaks-com employee-engagement motivational-leadership-speaker customer-service-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
3667cf1 What can you do to ensure that your voice value translates into impression value? positive-first-impression-quotes susanspeaks-com employee-engagement motivational-leadership-speaker customer-service-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
c7438c5 Every professional voice coach worth their salt will bring you back to the importance of tone, pace, and pitch. While these concepts were introduced earlier in The Art of Body Language section, we can now elaborate and take a deeper dive into how you can use your voice to improve your communications. positive-first-impression-quotes susanspeaks-com employee-engagement motivational-leadership-speaker customer-service-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
b6b0985 It is generally believed that nearly 40 percent of your first impression will be set from the tone of your voice. Your vocal thermometer can be more impactful than the actual words you use. positive-first-impression-quotes susanspeaks-com employee-engagement motivational-leadership-speaker customer-service-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
a5401d9 Your tone of voice can be conveyed in both the words you speak and in the words you write. positive-first-impression-quotes susanspeaks-com employee-engagement motivational-leadership-speaker customer-service-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
3a43835 Your tone can represent the character of your business, the strength of your resolve, and express the depths of your convictions. positive-first-impression-quotes susanspeaks-com employee-engagement motivational-leadership-speaker customer-service-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
16727cc Does your tone match your intention? Is your tone of voice confusing or clarifying? Are you coming across to others as you had hoped? Once you begin to notice your tone, you can adjust as needed to make it work in your favor. positive-first-impression-quotes susanspeaks-com employee-engagement motivational-leadership-speaker customer-service-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
afe26e9 Heed Your Speed. Are you a fast or a slow talker? Be mindful towards the person with whom you are speaking to ensure that your message is being comprehended, understood, and absorbed. If they are listening at a slower rate than you are speaking, disconnect can occur. positive-first-impression-quotes susanspeaks-com employee-engagement motivational-leadership-speaker customer-service-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
c92f565 Align your voice value with the tone, pace, and pitch of your listeners will help you connect on all levels. positive-first-impression-quotes susanspeaks-com employee-engagement motivational-leadership-speaker customer-service-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
45f7623 Have you ever paid notice to the full sound range of your voice? If you have ever been in a chorus or a singing group, you already know that they will separate the group based on each singer's pitch and assign their roles accordingly. While my speaking voice has a soprano pitch, my singing voice is a lower alto. positive-first-impression-quotes susanspeaks-com employee-engagement motivational-leadership-speaker customer-service-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
9d739b6 I was raised in an era when part of respecting your elders was to call them by Mr. or Mrs. When my children were growing up, an occasional child would call me Susan. It was jarring, felt disrespectful, and I did not like it. We reached a mutual agreement and their friends began calling me Ms. Susan. Perhaps this is more prevalent in the South, however, your awareness and consideration can help prevent social missteps. professional-development employee-engagement motivational-leadership-speaker customer-service-quotes first-impressions-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
2643a8b It is wise to use titles for people in positions of power, higher education, seniority, or maturity, unless otherwise instructed. This may sound old-fashioned, but practicing respectful traditions will earn you points and inevitably make you seem more cultured and sophisticated. This is especially true with older generations. professional-development employee-engagement motivational-leadership-speaker customer-service-quotes first-impressions-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
49a0e21 Using names with respect and consideration tells a person that you care, are present and engaged, and that you are genuinely interested in making a connection. You make them feel remembered! team-building employee-engagement motivational-leadership-speaker customer-service-quotes first-impressions-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
2e9a906 Asking permission to call someone by their first name is a gesture of gentility and consideration. And once permission is granted, the gate is open for mutual respect and mutual purpose. Simply demonstrating this courtesy before making an assumption is impressive. Once permission is granted, you have earned points on both sides. professional-development employee-engagement motivational-leadership-speaker customer-service-quotes first-impressions-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
77d407f Effective communication requires an elevated level of self-awareness, and desire to understand and appreciate one another. employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
bf16212 "My man Daniel sees twenty patients a day, many of whom he has never met before their appointment. With only fifteen to twenty minutes to spare, he has no choice but to use the gift of gab to connect quickly. He said, "Small talk is easier than big talk, especially with someone you do not know. It is an easy stepping stone to help you break the silence for more comfortable conversation. This initial form of communication opens the door for big talk." Find ways to start small talk with new people and they will be impressed by your friendly disposition and sincere interest." employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
b244365 "The Swiss psychiatrist Carl Jung (1875-1961) first introduced the concept of "synchronicity" to describe the meaningful coincidences which occur in our lives and connect us all in our humanity." employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
f2ae7cc "Being "out of sync" happens all the time . . . * Have you ever begun a discussion when the timing was not right and your message was subsequently rejected? * Have you ever said the right thing at the wrong time and ended up looking stupid or inappropriate? * Or perhaps rather than having a positive or a negative effect, your message fell on deaf ears and had no effect at all? * Has your poor timing ever resulted in social awkwardness, humiliating rejection, or alienation? * Has anyone ever attempted a serious discussion with you in the middle of your day when you were overwhelmed by phone calls, emails, and appointments?" employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
1afa133 ASK YOURSELF: * Have you pondered a question and someone ironically shows up with the answers? * Have you ever been thinking of a friend and within moments they mysteriously call or come by? * How many times have you seen a meaningful relationship start because the right people were in the right place at the right time for the right opportunity? employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes public-speaking Susan C. Young
5d00df3 An engaging conversation is a two-way street. Learn to delight in dialogue to ensure mutual respect and consideration. employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes public-speaking Susan C. Young
5026aa4 Even with my focused intention to be eloquent and reflect perfect grammar, syntax, and punctuation in my writing, I still flub up occasionally. Thank heavens for spell check, auto-correct, and the brilliance of my amazing editor Elizabeth Dixon. None of us is perfect, but our editing needs to be as thorough as possible if we hope to make a great impression. networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
1245989 A fast way to get a clear understanding of yourself and others is through personality a profile assessment. Many companies and hiring managers administer these tests to ensure that personalities are well matched to positions. They also help build dream teams to optimize the combinations of strengths and complementary qualities among their people. networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
7e366bd "The "spot-on" accuracy of the results may astound you. Once you understand yourself and realize that other people have their own sets of unique traits and preferences, you can find ways to communicate more effectively with them." networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
f894e92 To call certain people, such as your boss, teachers, professors, doctors, your parent's friends, etc. by their first names might be considered disrespectful. It is best to err on the side of caution until you know what is appropriate. professional-development employee-engagement motivational-leadership-speaker customer-service-quotes first-impressions-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
862be52 A high-pitched voice may sound less authoritative, more youthful, and less experienced, whereas, a lower pitched voice may be perceived as being more authoritative, confident, and credible. It is unfortunate that listeners will make assumptions based on these differences before even knowing the depth and value of your message. Play with your ranges and find a comfortably low pitch. Practice it to see if it makes a difference in conveying more authority and brilliance. positive-first-impression-quotes susanspeaks-com employee-engagement motivational-leadership-speaker customer-service-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
c2536bd When your speaking style is clear, confident, and concise, your listeners will perceive you as such. positive-first-impression-quotes susanspeaks-com employee-engagement motivational-leadership-speaker customer-service-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
fb0f27e Developing your eloquence and enunciation will reduce the likelihood of misinterpretation and misunderstanding, making your delivery more powerful. positive-first-impression-quotes susanspeaks-com employee-engagement motivational-leadership-speaker customer-service-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
4687ca1 By speaking in a competent and confident way, your message will sound more relevant and appropriate, reflecting you in a favorable light. professional-development employee-engagement motivational-leadership-speaker customer-service-quotes first-impressions-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
7ace065 Variety is the Spice of Life. Voices come in all shapes, tones, and sizes. Some are compelling and effective, while others are grating and agitating. professional-development employee-engagement motivational-leadership-speaker customer-service-quotes first-impressions-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
bf42ca7 The list below begins to illustrate how different personalities can be assigned to different vocal qualities . . . * Warm * Loving * Breathy * Gravelly * Dull * Nasal * Rough * Hoarse * Gruff * Melodious * Whiny * Sultry * Twangy * Energetic * Shrill professional-development employee-engagement motivational-leadership-speaker customer-service-quotes first-impressions-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
8604540 Your Signature Sound. In music, voice value is categorized for singers, composers, and listeners. Whether a performer's voice type is soprano, alto, tenor, baritone, or bass, they all have unique characteristics that make them unique and impressive. You, too, have a signature sound that is uniquely yours and makes you stand apart from the crowd. professional-development employee-engagement motivational-leadership-speaker customer-service-quotes first-impressions-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
8b8f099 Neen James (NeenJames.com) is an eloquent and successful international speaker who stands at four-feet-eleven with a rich Australian dialect and a high-pitched voice. For years, fellow speakers with good intentions told her she needed to take voice lessons to lower her pitch to give her more depth for a compelling stage presence. With complete confidence and loyalty to her uniqueness, she ignored the naysayers and her amazing signature voice has become a powerful brand. professional-development employee-engagement motivational-leadership-speaker customer-service-quotes first-impressions-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
38d2120 Most people are familiar with the rich, resonant tones of James Earl Jones and Morgan Freeman. Their signature voices bring strength, authority, and lyrical enjoyment. Are there aspects of your voice that you can capitalize on to make a great impression and be simply unforgettable? professional-development employee-engagement motivational-leadership-speaker customer-service-quotes first-impressions-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
5f7f35e Think of the times that others remembered your name and used it kindly. How did it make you feel? When you use someone's name it makes him or her feel recognized, appreciated, and special. professional-development employee-engagement motivational-leadership-speaker customer-service-quotes first-impressions-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
af09b0d "A Sign of Respect. As our world grows more casual, we observe a tendency for everyone to use first names rather than surnames. "It is a pleasure meeting you, Mrs. Young," has a completely different connotation than "Nice to meet you, Susan." professional-development employee-engagement motivational-leadership-speaker customer-service-quotes first-impressions-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
c4fab65 What determines whether the usage is acceptable or inappropriate? If you want to make a great first impression with positive impact, it is essential that you know there is a difference. professional-development employee-engagement motivational-leadership-speaker customer-service-quotes first-impressions-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
1857d4e "When I am working with groups of thirty or fewer people, there is a powerful name exercise that I do to break the ice, start with humor, and begin my program with positive energy. One by one, each person will introduce themselves using an adjective that describes their personality that starts with the first letter of their name. "Spontaneous Susan," "Dependable Dave," and "Happy Helen" are a few quick examples. The benefit for the participants is twofold: it makes each person feel good and it makes people laugh. Additionally, it enables me to learn their names so that I can integrate them into the entire presentation for full engagement and participation." professional-development employee-engagement motivational-leadership-speaker customer-service-quotes first-impressions-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
fa2b127 Sometimes you want to go where everybody knows your name, and they're always glad you came. You wanna be where you can see, our troubles are all the same. You wanna be where everybody knows your name. professional-development employee-engagement motivational-leadership-speaker customer-service-quotes first-impressions-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
0647218 Your grammar is crucial to your image, brand, and reputation. It reflects upon your level of intelligence, education, experience, upbringing, and native geography. Poor grammar can totally bomb a job interview, make someone delete your email request, cause people to judge you behind your back, or dismiss you as being a poor communicator. It is all preventable! networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
001f2c9 By becoming aware of the differences and developing an understanding of each person's uniqueness, you will improve your interactions to make more positive first impressions. employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
a86023a Introverts typically . . . * Process information internally. It is normal for them to continuously contemplate, generate, circulate, evaluate, question, and conclude. * Are rejuvenated and energized by rest, relaxation, and down-time. * Need time to process and adapt to a new situation or setting, otherwise it is draining. * Tend to be practical, simple, and neutral in their clothing, furnishings, offices, and surroundings. * Choose their friends carefully and focus on quality, not quantity. They enjoy the company of people who have similar interests and intellect. * May resist change if they are not given enough notice to plan, prepare, and execute. Sudden change creates stress and overwhelm. employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
b10075e "Bull in a China Shop The metaphor "bull in a china shop" appropriately describes how a clumsy (or socially awkward) person can sometimes find themselves in a quite delicate position. Have you ever been in a social situation where it was prudent to bite your tongue, smile and nod, choose your words carefully, or remain silent all together? One in which, if you didn't--it could cause damage?" "You can be a bull. And you can be in the china shop. But, just don't break anything! Even the biggest, baddest, most boorish bull can skate carefully through a china shop with dignity and grace if he exercises mindfulness and consideration." -- employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes public-speaking Susan C. Young
722aa1c Use Names. Calling a person by name makes him/her feel recognized, appreciated, and special. It shows respect and that you are genuinely interested in making a connection. You make them feel remembered! employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes public-speaking Susan C. Young
cf8ff00 Wise with Your Words. Speak words that support your highest good. Are your thoughts building you up or tearing you down? Notice the quality of your words--your best first impressions ride on them. employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes public-speaking Susan C. Young
819735b Your self-talk is a silent force working behind the scenes that determine how you present yourself to the world. networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
34bf9a0 communication skills, quotes by Susan C Young, relationship quotes, employee engagement, speaker Susan Young, first impressions quotes, networking quotes, customer service quotes, motivational leadership speaker, hire keynote speaker networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
216b749 Review and reread your work before you hit send, post, or publish. Thankfully, many of the social media channels allow you to edit what you have created after they have been posted. However, there will be times when what you send out will be un-retractable. In some cases, they are there forever. So choose your words wisely! networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
5e08ce0 Some will reveal how you interact with the world around you, where you direct your energy, how you make decisions, how you approach work, and how you tend to communicate. Others will reveal how you give and receive love and what it takes to feel appreciated. networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
6a5ce81 I am sharing this wonderful information with the caveat that I am not promising, endorsing, guaranteeing, judging, or predicting any outcomes for you. I'm simply providing you with tools which I have enjoyed and hope you will too! networking-quotes employee-engagement hire-keynote-speaker motivational-leadership-speaker customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
c9c8285 Extroverts typically . . . * Process information externally by verbalizing, collaborating, brainstorming, discussing, sharing their ideas, and communicating until they achieve desired results. * Are rejuvenated and re-charged by being around people, interacting with friends and family, and having dynamic conversations. * Enjoy the excitement and adventure of a new situation or setting. * Tend to be more colorful, unpredictable, daring, stylish, and cluttered in their clothing, home furnishings, offices, and surroundings. * Love meeting new people and making new friends. They enjoy variety and engaging on all levels. * Are very spontaneous, resilient, and adapt well to change. employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
db7ae6c When you strive to become a conversational chameleon, you can more swiftly adapt to your environment and surroundings for your own safety, survival, and healthy well-being. employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
3e335ab Learning the personality styles of others will further heighten your awareness of differences to enhance your social agility. When you gain clarity on what is important to others and why they act as they do, you will be better able to engage confidently with their energies and personalities to thrive in most any situation. employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
d297f74 "The Gift of Gab She continued by saying, "Many people dismiss small talk as being a waste of time. If you think small talk is not worthy of your time you are making a big mistake. It is actually one of the best ways for you to get to know someone. Don't be afraid to share a little bit about yourself so that you give another person enough information to ask questions. Small talk is the biggest talk we do." employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
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