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45321af Think about it: if someone had found a way to manipulate human choice and free will - if someone actually had that kind of power - wouldn't it be a tad surprising if they then decided to share their secret with the masses in a book for $20? Not to mention how it would be just very slightly unethical. business-advice business-quotes business-success influence influence-quotes negotiation sales sales-effectiveness sales-training salesmanship selling selling-skills selling-tips Chris Murray
e96c9ea Solving the problem means helping the customer to understand why you're the best person for the job business-advice business-quotes business-success influence influence-quotes negotiation sales sales-effectiveness sales-training salesmanship selling selling-skills selling-tips Chris Murray
2408934 Don't tell me you're passionate about your job - show me that you're passionate about helping people like me. business-advice business-quotes business-success business-to-business buying buying-decision buying-decision-quote customers earn-the-right helping influence influence-quotes money negotiation passionate sales sales-effectiveness sales-training salesmanship salespeople selling selling-skills selling-tips shopping trust value Chris Murray
e748e9a Focusing on Earning the Right will have an incredible effect on the success of every single sales call that you will make from this day on. business-advice business-quotes business-success influence influence-quotes negotiation sales sales-effectiveness sales-training salesmanship selling selling-skills selling-tips Chris Murray
387005a We all need salespeople who deliver value that wasn't there before they arrived. business-advice business-quotes business-success business-to-business buying buying-decision buying-decision-quote customers earn-the-right influence influence-quotes money negotiation sales sales-effectiveness sales-training salesmanship salespeople selling selling-skills selling-tips shopping trust value Chris Murray
95218ad Your target market are more bothered about whether what you sell will get them promoted, sacked, recognised, accepted, praised or laid. business-advice business-quotes business-success business-to-business buying buying-decision buying-decision-quote customers earn-the-right influence influence-quotes money negotiation sales sales-effectiveness sales-training salesmanship salespeople selling selling-skills selling-tips shopping trust value Chris Murray
de8d58d The salesperson you'd ideally like to be and the salesperson you'd like to encounter as a customer should roughly be the same, shouldn't they? business-advice business-quotes business-success business-to-business buying buying-decision buying-decision-quote customers earn-the-right influence influence-quotes money negotiation sales sales-effectiveness sales-training salesmanship salespeople selling selling-skills selling-tips shopping trust value Chris Murray
48ec76a Salespeople who think that it's all about price aren't required: If it can be sold on the internet at the lowest price, you can take the huge cost of a sales team out of the equation. business-advice business-quotes business-success business-to-business buying buying-decision buying-decision-quote cost customers earn-the-right influence influence-quotes money negotiation price sales sales-effectiveness sales-training salesmanship salespeople selling selling-skills selling-tips shopping trust value Chris Murray
69c7403 22% of current business-to-business salespeople will be replaced by search engines within the next five years. business-advice business-quotes business-success business-to-business buying customers influence influence-quotes money negotiation sales sales-effectiveness sales-training salesmanship selling selling-skills selling-tips shopping trust Chris Murray
90d14a6 Asking the appropriate questions means understanding exactly what your customer is trying to achieve business-advice business-quotes business-success influence influence-quotes negotiation sales sales-effectiveness sales-training salesmanship selling selling-skills selling-tips Chris Murray
1924158 Executing the solution means gaining customer commitment and delivering on your promises business-advice business-quotes business-success influence influence-quotes negotiation sales sales-effectiveness sales-training salesmanship selling selling-skills selling-tips Chris Murray
50cd4a2 Earn the Right - Ensure you put this chunk of Sales Tetris in place first and all the other pieces just take their own positions naturally. business-advice business-quotes business-success influence influence-quotes negotiation sales sales-effectiveness sales-training salesmanship selling selling-skills selling-tips Chris Murray
225f47e "In many instances, the words "sell" and "influence" are completely interchangeable." business-advice business-quotes business-success influence influence-quotes negotiation sales sales-effectiveness sales-training salesmanship selling selling-skills selling-tips Chris Murray
a8906c7 We all need salespeople who understand the problem and can deliver a solution that works brilliantly for both sides. business-advice business-quotes business-success business-to-business buying buying-decision buying-decision-quote customers earn-the-right influence influence-quotes money negotiation sales sales-effectiveness sales-training salesmanship salespeople selling selling-skills selling-tips shopping trust Chris Murray
7d3b95f Remember: when you walk into a DIY store to buy a drill, you don't want the drill. Your end goal is to make a hole and, in order to achieve this, you have to buy the drill. business-advice business-quotes business-success business-to-business buying buying-decision buying-decision-quote customers earn-the-right influence influence-quotes money negotiation sales sales-effectiveness sales-training salesmanship salespeople selling selling-skills selling-tips shopping trust value Chris Murray
0102ac2 If what you sell doesn't help me then why are you knocking on my door? business-advice business-quotes business-success business-to-business buying buying-decision buying-decision-quote customers earn-the-right influence influence-quotes money negotiation sales sales-effectiveness sales-training salesmanship salespeople selling selling-skills selling-tips shopping trust value Chris Murray
547aad7 We all desperately need brilliant sales professionals far more than ever before - to help us, guide us, keep us informed and stop us from making diabolically stupid buying decisions. business-advice business-quotes business-success business-to-business buying buying-decision buying-decision-quote customers earn-the-right influence influence-quotes money negotiation sales sales-effectiveness sales-training salesmanship selling selling-skills selling-tips shopping trust Chris Murray
e2c6774 If you don't earn their trust at the beginning, they sure as hell won't trust you with their money at the end. business-advice business-quotes business-success influence influence-quotes money negotiation sales sales-effectiveness sales-training salesmanship selling selling-skills selling-tips trust Chris Murray
5f876ad We all need salespeople with humility, honesty, integrity, empathy and an old-fashioned work ethic that ensures the job gets done. business-advice business-quotes business-success business-to-business buying buying-decision buying-decision-quote customers earn-the-right empathy honesty humility influence influence-quotes integrity money negotiation sales sales-effectiveness sales-training salesmanship salespeople selling selling-skills selling-tips shopping trust work-ethic Chris Murray
04fdfe1 When your pipeline is full - with business coming out of your ears - the notion of people asking for a discount will sound hilarious, because you'll already be at capacity business-advice business-quotes business-success business-to-business buying buying-decision buying-decision-quote customers earn-the-right influence influence-quotes money negotiation sales sales-effectiveness sales-training salesmanship salespeople selling selling-skills selling-tips shopping trust Chris Murray
a674f9a you truly help people with the things that you sell. Once you are aware of that vital piece of information every demonstration, every presentation, every transaction will be delivered with a light shining from your heart. From your heart will shine a beacon that tells all prospects you can truly help and that that is your sole purpose for being there help sales selling selling-skills success successful Chris Murray
df39e32 I can't and won't promise you magic sales fairy dust or the Jedi Mind Trick for salespeople - they simply don't exist. business-advice business-quotes business-success business-to-business buying buying-decision buying-decision-quote customers earn-the-right influence influence-quotes jedi money negotiation sales sales-effectiveness sales-training salesmanship salespeople selling selling-skills selling-tips shopping trust value Chris Murray
1a99297 In this wonderful modern age, if you know what you want, you can just reach out and, with the click of a mouse, take complete control of your entire buying and shopping experience. business-advice business-quotes business-success buying customers influence influence-quotes money negotiation sales sales-effectiveness sales-training salesmanship selling selling-skills selling-tips shopping trust Chris Murray
ea1abdf "Salespeople need to "Earn the right" to become suppliers more than they ever did before." business-advice business-quotes business-success business-to-business buying buying-decision buying-decision-quote customers earn-the-right influence influence-quotes money negotiation sales sales-effectiveness sales-training salesmanship selling selling-skills selling-tips shopping trust Chris Murray
1888533 If you sound like a contestant from The Apprentice or if the customer believes that they are being sold AT, you have already failed. business business-advice business-quotes business-success business-to-business buying buying-decision buying-decision-quote customers earn-the-right influence influence-quotes money negotiation sales sales-effectiveness sales-training salesmanship selling selling-skills selling-tips shopping trust Chris Murray
03638e6 For all salespeople - Driving around and talking to people for a living, with no recognisable return for the time or money spent by your employer - is a job description that belongs in the past. business-advice business-quotes business-success business-to-business buying buying-decision buying-decision-quote customers earn-the-right influence influence-quotes money negotiation sales sales-effectiveness sales-training salesmanship salespeople selling selling-skills selling-tips shopping trust Chris Murray
b675d01 Ignore the people who say that the sales industry needs to become professionalised: it already has. business-advice business-quotes business-success business-to-business buying buying-decision buying-decision-quote customers earn-the-right influence influence-quotes money negotiation sales sales-effectiveness sales-training salesmanship salespeople selling selling-skills selling-tips shopping trust Chris Murray
3cf94c1 Great selling involves helping people to make great buying decisions. business-advice business-quotes business-success influence influence-quotes negotiation sales sales-effectiveness sales-training salesmanship selling selling-skills selling-tips Chris Murray
cf6725f Customers get exactly what they need, while you hit your sales targets and become incredibly successful - fair deal. business-advice business-quotes business-success influence influence-quotes negotiation sales sales-effectiveness sales-training salesmanship selling selling-skills selling-tips Chris Murray
becdc22 Why do customers (and that includes you and me) find it so difficult to recall more than a couple of occasions when they felt that they were treated exceptionally by the salespeople who dealt with them? business-advice business-quotes business-success influence influence-quotes negotiation sales sales-effectiveness sales-training salesmanship selling selling-skills selling-tips Chris Murray
8f6bfaa Earning the Right is a commitment to be the sales professional that your customer really needs business-advice business-quotes business-success influence influence-quotes negotiation sales sales-effectiveness sales-training salesmanship selling selling-skills selling-tips Chris Murray
3d1d8fd If customers don't trust you to help them at the beginning of the sales process, they certainly won't trust you with their money at the end of it. business-advice business-quotes business-success influence influence-quotes negotiation sales sales-effectiveness sales-training salesmanship selling selling-skills selling-tips Chris Murray
e421fb8 The ability to close sales effectively has never been confined to the last few moments of the conversation. business-advice business-quotes business-success influence influence-quotes negotiation sales sales-effectiveness sales-training salesmanship selling selling-skills selling-tips Chris Murray
6ff8636 "The commitment gap is the massive distance between "yes" and "maybe" business-advice business-quotes business-success influence influence-quotes negotiation sales sales-effectiveness sales-training salesmanship selling selling-skills selling-tips Chris Murray