| Link | Quote | Stars | Tags | Author |
| ffdce78 | Be Personable & Friendly. People who are genuinely warm and sincerely kind are easy to talk to, easy to like and bring a positive vibe to new encounters and social situations. | best-motivational-speakers build-rapport communication-skills customer-service-quotes discretion first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young | Susan C. Young | |
| 05061c8 | We all know that person--the one who wakes up on the right side of the bed; the one who surely consumed a bowl of sunshine for breakfast; the one who asks how you're doing and means it. How do they emanate that much light? How can we also appear more friendly and personable? How can we be that light for others? | best-motivational-speakers communication-skills customer-service-quotes first-impressions-quotes personable-and-friendly quotes-by-susan-c-young relationship-quotes speaker-susan-young trust | Susan C. Young | |
| 0839743 | "In our digital world today, handwritten notes are an "old school" way to make people feel important. Email is easy and Facebook birthday messages are now the norm, however, taking that extra step makes your efforts extra special. Whether it is a thank you note, birthday greeting, or a card of congratulations, taking the time to extend this personal consideration makes a person feel like you care. Be the surprise in someone's day and make them feel important." | best-motivational-speakers communication-skills customer-service-quotes emotional-intelligence first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust | Susan C. Young |