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One simple glance can convey to your recipient that you are . . . * Present * Interested * Paying attention * Being respectful * Listening * Confident * Engaged * Caring * Dedicated * Appreciative * Empathetic * Focused * Supportive * Trustworthy * Acknowledging * Excited This list barely scratches the surface; however, it opens the conversation about how vital your eye contact is for making positive first impressions.
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Susan C. Young |
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Whether it is in a sales situation, love at first sight, a husband and wife having an important conversation, a parent disciplining a child, or a teacher instructing her students, eye contact is a powerful body language for enriching engagement, focus, and communication.
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Susan C. Young |
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Being culturally aware and respectful of others' cultures will help you to keep the habit of making eye contact in context. As a matter of fact, in some parts of the world making eye contact can be construed as being exactly the opposite of what I am sharing in these pages. Making a great first impression is always about the specific environment and circumstance, isn't it?
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Susan C. Young |
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We've all been in the middle of a conversation and the person with whom we are speaking breaks eye contact, appears distracted, glazes over, or looks elsewhere. Their simple eye movement can quickly break down communications by making us feel ignored, dismissed, or rejected. For some, it may be accidental and unintentional, while for others, avoiding eye contact is on purpose.
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Susan C. Young |
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Eye Contact Can Reveal if a Person is . . . * Shy or gregarious * Honest or deceitful * Confident or terrified * Interested or bored * Patient or irritated * Sincere or inauthentic * Organized or Unprepared * Attentive or distracted
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Susan C. Young |
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"There are times when eye contact can move to the dark side and become creepy, hostile, rude, or condescending. When it is overused or made for the wrong reasons, eye contact can make others feel uncomfortable and leave a terrible impression . . . * obsessive staring * mocking * too much intensity * inappropriate focus * averting eyes * obvious contempt * gawking, ogling * casting the "evil eye" * over-watching * intimidating * unwelcome looks * rolling the eyes"
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Susan C. Young |
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When speakers make eye contact with an audience, they will be perceived as being more prepared, more competent, confident, and trustworthy. Eye contact helps to relax the speaker and reminds them that their audience is made up of separate individuals who perceive things differently. Audience response is clearly seen in the expressions of their eyes.
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Susan C. Young |
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7 Ways to Improve Eye Contact at any Time 1. Relax into the moment by smiling. 2. Practice making eye contact with people you trust, so that when you are with strangers, it is easier to form a connection. 3. When you feel uncomfortable, begin by looking at their mouth or forehead. 4. Lean in and show that you are interested and attentive. 5. Put a little space between you and the other person. 6. Remember that the other person may be feeling just as awkward. 7. Don't give them a blank stare throughout a conversation. Rather, practice gazing down or to the side every few moments so that you appear relaxed.
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Susan C. Young |
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"Smiling reduces blood pressure by lowering the stress-inducing hormones, such as adrenaline and cortisol. As my mother, who is now in her eighties, navigates the challenges of aging, her mantra has become, "Keep moving and keep smiling." She has observed the rapid decline of her friends who haven't. She is striving to stay strong, happy, and vital; her desire to smile is helping her to live a healthier, more satisfying, and longer life."
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Susan C. Young |
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"One of the speaking programs I deliver is entitled, "Service with a Smile . . . How to Create a Sensational Customer Experience." Smiling is at the heart of my teaching because when employees smile while delivering service, it tells the guest/client/customer . . . You matter. You are important. We are glad you are here. We appreciate your business."
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Susan C. Young |
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A friend recently shared that even if he is in a rough mood, when someone smiles at him it enhances his kindness and encourages him to project a better attitude.
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Susan C. Young |
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I attended a symposium to hear Shilagh Mirgain, Ph.D. speak on Mindful Leadership. Throughout her program, I made sure to make eye contact and smile to support, affirm, and engage with her presentation. When audience members do this for me, it adds an extra punch of dynamic energy that enriches my presentations and improves my performance.
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Susan C. Young |
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When you see people smiling, does it give you a sense of connection with them? The law of reciprocity illustrates it is hard to not smile back when someone smiles at you.
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Susan C. Young |
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"Approachability. Being warm and inviting demonstrates comfort, care, and emotional safety all of which encourages engagement. Your openness says, "I'm happy to meet you and am glad you're here."
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Susan C. Young |
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A genuine smile is inviting, contagious, encouraging, and brings joy into the world. It instantly tells others that you are glad to see them, that they are important and you are approachable.
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Susan C. Young |
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You can transform your entire physical appearance, personal experience, energy, and social success simply by smiling. And it is also good to do just for you!
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Susan C. Young |
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Accompanied with good eye contact, a smile serves as an immediate icebreaker to warm up relations and turn a stranger into a friend.
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Susan C. Young |
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Your smile draws people to you as it simultaneously brings out the best in you both.
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Susan C. Young |
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Your smile is a kind hello and a sincere invitation that opens the gateway to engage others and begin conversations.
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Susan C. Young |
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As we explore this valuable non-verbal language, please note that these principles do not apply in many cultures around the world. In some cultures, direct eye contact may offend, affront, violate, or threaten.
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Susan C. Young |
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12 Reasons Why People Avoid Eye Contact 1. They do not want to reveal their feelings. 2. They are not being honest and truthful. 3. It makes them feel vulnerable and exposed. 4. They are being rude or indifferent. 5. They are ashamed or embarrassed to talk about something. 6. They are nervous or lacking confidence. 7. It makes them feel very uncomfortable. 8. They are arrogant, snobby, and pretentious. 9. They are afraid of saying the wrong thing or looking stupid. 10. They are shy or introverted. 11. They are accessing internal thoughts or emotions to process and contemplate information. 12. Or as mentioned before, and important to remember, it may simply be a cultural value or behavior.
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Susan C. Young |
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Have you heard that a smile is the shortest distance between people? I love that! There is nothing like a genuine smile to create a first impression with positive impact.
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Susan C. Young |
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Your body language is your primary language--and one that every person understands! Although it is non-verbal, evidence suggests that our body language and tone of voice can have a bigger impact and account for more of our communication than the words we speak.
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Susan C. Young |
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Your body language continuously communicates for you, whether you are aware of it or not. Are your intended messages being well conveyed?
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Susan C. Young |
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One of the most compelling things about you is the energy you put forth--whether it is positive, negative, or neutral. And that is only the beginning.
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Susan C. Young |
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The way you walk, talk, stand, and carry yourself sends messages to others that can attract or repel, encourage or discourage, and impress or depress.
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Susan C. Young |
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Using your body language to your advantage can not only improve how others perceive you, but can raise your own levels of confidence, competence, and self-esteem.
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Susan C. Young |
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Being mindful of your body movement, facial expressions, voice tone, gestures, orientation, postures, and touch will help you project personal excellence for transforming your communications with others.
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Susan C. Young |
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Your energy naturally produces a physical presence. I can see a person from across a crowded room and feel his or her energy. Before I've ever met them or shared the same space, I will pick up their vibe to know if she is someone I would like to know or if she is better to avoid.
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Susan C. Young |
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We live in a universe made up of energy. The energy that binds, as it whirls and swirls physical atoms, exists at varying levels of vibration and frequency.
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Susan C. Young |
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Science proves that what appears to be solid is simply moving at a slower rate. Whereas, what is moving, grooving, and flowing, has a higher rate of vibration. We as humans work the same way.
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energy-quotes
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Susan C. Young |
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Like everything else in our world, we too are energy. Each one of us is an energy being releasing our own distinctive energy signature that is perceptible to others by way of our choices, perceptions, behaviors, attitudes, and physical cues.
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Susan C. Young |
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You know when you feel good and you know when you feel bad. As a result, you are experiencing and displaying a wide range of energies, aren't you? Some bring you up, while some bring you down. Start paying attention to your unique energy.
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Susan C. Young |
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At networking events, I am a heat-seeking missile for happy, vibrant people. With experience and practice, you can develop a sixth sense about whom to approach and of whom to be wary. I'm drawn to people with positive energy. I would rather be lifted up than pulled down. Wouldn't you?
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Susan C. Young |
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Imagine how your positive attitude feels when you are enjoying a fabulous day--the sky is blue, the grass is green, the birds are singing--and all is right in your world. You are filled with boundless energy and joyful optimism. Life is great! And then . . . you cross the path of an energy vampire whose low vibe and toxic energy drains out every bit of yours--pulling you down.
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Susan C. Young |
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The difference between a positive attitude and a negative attitude can be measured by its level of energy, both inwardly and outwardly.
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Susan C. Young |
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Energy is contagious and infectious and whether it is the good kind or the bad kind--other people feel it.
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Susan C. Young |
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Unfortunately, while people may be considerate with their illness, they often lack the same consideration with their bad attitudes, not thinking twice about spewing their negative energy on everyone around them and making others sick in the process. Talk about making a bad impression, much less setting you up for an unfavorable outcome!
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Susan C. Young |
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We prefer to be around others who bring out the best in us and make us feel good, don't we? Customers want to do business with people who make them feel valued, appreciated, and happy.
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energy-quotes
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Susan C. Young |
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Instant chemistry feels great! It is a raw, organic emotion. The art and science of relationship chemistry is still a mystery to me, but it is always a delight when it happens. You certainly know when you feel it, and that sizzle begins many a new relationship.
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Susan C. Young |
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Ask anyone who has ever fallen in love at first sight and they will tell you--their mutual chemistry created an instant attraction. We have all known friends who went on a first date and knew instantly that they would spend the rest of their life with that person. Or, they knew instantly there was no chance because there was no chemistry at all.
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Susan C. Young |
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Is chemistry a biological reaction which supports the propagation of our species? Or is it simply about being excited to find someone with mutually shared values, passions, interests, or experiences? Or is it because you have the same energy, vibrate at the same frequency, or share the same attitude? Regardless of how it happens, a robust and healthy chemistry is always a nice surprise and something to be celebrated.
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Susan C. Young |
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It's a fact. We are magnets who attract whatever we are being. When we emit positive energy, thoughts, feelings, and vibrations, we attract more positives to us. When we emit negative energy, thoughts, feelings, and vibrations, we attract more negatives.
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Susan C. Young |
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"The "Law of Attraction" simply states: "What you think about, you bring about." Whatever you focus on will expand and attract more of the same. Whatever you are putting out there is usually what you are getting back. So, if you don't like what you're getting, you've got to change what you are giving."
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Susan C. Young |
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You magnetize what you are being. You give a smile . . . you get a smile back. If you point fingers with anger, you will get anger in return. If you are obsessing about scarcity, you will continue to live in lack. If you focus on nurturing friends, you will enjoy more enriching relationships.
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Susan C. Young |
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Without even realizing it, we magnetize people, opportunities, and outcomes. Many people continue to attract dysfunctional folks who bring trauma, drama, crisis, and negativity and then wonder why they are so miserable. Be cognizant of how you're being because it is most certainly attracting what you're receiving.
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Susan C. Young |
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"Cheri Davis is a fun, energetic, positive, and beautiful friend. We both share a vibrant and positive energy which is a rare and wonderful quality. No matter what is going on in the world, we have a magic ability to energize each other and make the day better simply by speaking. She once said to me, "Susan, our low is most people's high." Indeed. We will not always match the energies of others, and when theirs is lower than ours, that can be a very good thing!"
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Susan C. Young |
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Emotion is energy in motion; therefore, different states of mind, perceptions, and feelings can all result in different electromagnetic frequencies. How can you elevate your enthusiasm and energize your life?
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law-of-attraction
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Susan C. Young |
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What saps your energy and drains your strength? If it makes you feel bad on the inside, it will make those around you feel bad too! Don't be the energy vampire whom people want to avoid.
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Susan C. Young |
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Fuel Your Ride with Positive Energy. Having desire, vision, and focus will help you turn your bus in the right direction, and positive energy is needed to take you where you want to go.
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Susan C. Young |
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Throw out and discard all negative energy that comes your way and find the positives in the situations. You may be having a bad day at work or a lot to do, but be thankful you have a job to go to while many others do not. Always fuel your life with positive energy if you want to be successful.
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Susan C. Young |
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"Guard your energy by setting boundaries, just saying 'no," and limiting your interactions with people who drain you. The measure--how do they make you feel?"
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Susan C. Young |
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Access your joy within; feel and focus on it, allowing it to expand to fill your entire being.
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Susan C. Young |
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Use positive affirmations to shift your mindset and re-train your brain for positivity.
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law-of-attraction
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Susan C. Young |
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Be in the Now Moment--don't squander your energy on a past you can't change or a future which has not yet happened.
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law-of-attraction
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Susan C. Young |
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What makes one person approachable and another one not? That simple difference alone can make or break your success in your life, in your relationships, and in your career.
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law-of-attraction
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Susan C. Young |
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Approachability is a crucial way of being that empowers you with an extraordinary edge to make a great first impression, invite interaction, build rapport, and win friends.
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Susan C. Young |
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"Don't you love meeting an approachable person? They roll out the proverbial "welcome mat." Their energy and engaging openness make us feel safe. They project the messages, "I'm so glad to meet you. I like you. Tell me more about you. I'm so glad that you're here," without even saying a word."
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Susan C. Young |
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Expect good things from people; they feel it. You never know who you are going to meet, and projecting approachability will open doors of opportunity for you that you may not have discovered otherwise.
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law-of-attraction
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Susan C. Young |
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We are comforted when a person, place, or business is warm and inviting. Making us feel this way increases the likelihood that we will want to learn more, do business with them, or pursue a meaningful interaction.
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law-of-attraction
kindred-spirits
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Susan C. Young |
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Consider how others may feel about you before, during, and after talking. Are you projecting an attitude that results in others feeling accepted and welcome? Are you encouraging people to speak and engage with you through your approachability?
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law-of-attraction
kindred-spirits
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Susan C. Young |
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The consistency of their moods and emotions creates a predictable and consistent outcome that can be reassuring in our turbulent times. You know you can depend on approachable people to be well balanced, accepting, and empathetic to the needs and feelings of others.
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law-of-attraction
kindred-spirits
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Susan C. Young |
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"Approachable people are "straight-up." It is comforting to know exactly what to expect when you see them. What you see is what you get!"
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law-of-attraction
kindred-spirits
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Susan C. Young |
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Being a keen observer, I would think to myself, who is approachable? Who is someone I'd like to know? Who is putting out welcoming vibes?
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law-of-attraction
kindred-spirits
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Susan C. Young |
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Are you being approachable when you are around new people? Ever not know what to say? Simply smile when you make eye contact. This is a subliminal invitation to help others feel safe--allowing a conversation to follow naturally.
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law-of-attraction
kindred-spirits
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Susan C. Young |
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As humans, we are all insecure to a certain degree, and we don't want to risk looking stupid, being rejected, or feeling awkward.
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law-of-attraction
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Susan C. Young |
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An approachable person intuitively knows how to set new acquaintances at ease and create a safety net for them to be vulnerable and authentic.
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law-of-attraction
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Susan C. Young |
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"Welcome" is a word to use often! Leaders who maintain an open-door policy inspire trust, teamwork, and healthier communication. They are more likely to earn respect, gain buy-in, and foster collaboration."
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law-of-attraction
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Susan C. Young |
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When individuals feel comfortable approaching their leaders, their confidence to share ideas, discuss problems, and offer suggestions is strengthened. It emboldens them to take personal ownership and perform at higher levels within the organization.
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law-of-attraction
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Susan C. Young |
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Unfortunately, unapproachable leaders create a tense environment that may prevent their people from bringing their best strengths and talents or challenges and solutions forward.
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law-of-attraction
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Susan C. Young |
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Trying to engage with an unapproachable person can lead to embarrassment, alienation, and resistance. Why would we set ourselves up for that kind of pain and failure? It's no wonder that people may avoid them--the risk of rejection is too great.
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law-of-attraction
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Susan C. Young |
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There are new habits you can adopt starting NOW that make you approachable and encourage other people to engage with you.
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law-of-attraction
kindred-spirits
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communication-skills
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Susan C. Young |
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We are all wired with a natural propensity to learn, grow, and expand. Think of the positive things that make you happy, bring you joy, deepen your understanding, and make you feel wonderful. These things enlarge and grow with positive energy, don't they? The opposite is true as well; negative things make us feel stressed, sad, angry, or overwhelmed. They leave us feeling depleted and contracted.
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energy-quotes
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Susan C. Young |
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ASK YOURSELF: Who are the people you are drawn to who bring out the best in you? How do they make you feel? Is your positive energy doing the same thing for others?
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energy-quotes
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Susan C. Young |
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Upbeat people make us feel appreciated, important, and fantastic. These are the folks who expand and warm us with their positive energy.
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energy-quotes
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Susan C. Young |
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The Broaden-and-Build Theory in Positive Psychology suggests that positive emotions initiate upward spirals of positivity which contribute to our optimal well-being. It is no wonder positive people are more likely to make a positive impact!
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energy-quotes
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Susan C. Young |
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People who cast a negative energy can make us feel doubtful, devalued, and disrespected. In response, we contract and are left cold as our awesome energy evaporates in their shadow. Downward emotional spirals ensue.
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energy-quotes
expansion-quotes
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Susan C. Young |
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A light-hearted point to consider: Do you know the number one reason a man falls in love with a woman? Because of how she makes him feel about himself. Do you know the number one reason a man falls out of love with a woman? Because of how she makes him feel about himself! It is the same reason! When you inspire and motivate another person through your positive energy, they want you to stick around!
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energy-quotes
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Susan C. Young |
5dd841d
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How we feel with someone--if they improve our mood or cause our heart to sink--can determine the health of the relationship. How do you feel around them? It's a simple measurement tool.
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energy-quotes
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Susan C. Young |
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Throughout your life you will meet thousands of people, but every once in a while, you feel instant chemistry with a person and connect immediately. It is like meeting an old friend or returning home again. Your relationship enjoys easy compatibility and commonality. Not only can you sometimes finish each other's sentences, but regardless of how much time may pass, you can reunite and start up wherever you left off.
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Susan C. Young |
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Approachable people . . . 1. Use body language to their advantage. 2. Are open-minded to new people and new experiences. 3. Encourage others to feel better about themselves. 4. Are willing to be told not what they want to hear, but what they need to hear. 5. Provide an inviting aura that is warm and comforting. 6. Realize that authenticity and transparency earn trust. 7. Intuitively tune into the feelings and needs of others. 8. Are emotionally steady and respond appropriately when they sense awkwardness or discomfort in others. 9. Radiate happiness and curbs cynicism. 10. Provide a safe environment for others to express themselves. 11. Make others feel valued and appreciated. 12. Listen and consider other people's viewpoints and opinions.
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Susan C. Young |
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5 Tips for Mirroring Others 1. Body language. When they smile, you smile. When they lean back in their chair, you lean back in your chair. When they cross their legs or fold their arms, you do the same. 2. Vocabulary or specific words. Notice their language and the words they choose and use--their keywords, expressions, expletives, or phrases. 3. Communication style. People receive, process, and deliver information in different ways. Notice whether someone is results driven or relaxed, emotional or pragmatic, talkative or observant. Recognizing their style will enable you to adapt your style to theirs to build rapport and improve communication. 4. Vocal style. a. Speech rate--If they are talking fast, you talk fast. If they are talking slowly, you talk slowly. Consider rhythm, pace, and tempo. b. Volume--If they are speaking quietly and softly, match their volume. c. Tone--Mirror their emotion, tone, and pitch. You can even seek to mirror their grammar and dialect, as long as it is discreet and respectful.
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Susan C. Young |
6ecad5a
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"Your eyes are the windows to your soul" indeed. It is a cliche for a good reason--it is a timeless truth with universal application."
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body-language-quotes
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mirroring
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Susan C. Young |
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A smile is one of the most powerful and important body language cues we share with others--and as such a heartfelt emotion, it's impossible to express its effect on others in words.
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expressions-of-emotion
smiling-quotes
susanspeaks-com
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Susan C. Young |
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The approachable individuals are the first ones that I introduce myself to because they make me feel emotionally safe.
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law-of-attraction
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Susan C. Young |
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An Unapproachable person may be exhibiting behaviors which are . . . * Tense and prickly. * Remote and preoccupied. * Cold and distant. * Withholding of acknowledgement or response. * Apathetic and disconnected. * Preoccupied and distracted. * Intimidating. * Snobbish or cliquish.
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Susan C. Young |
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Ask yourself and become more aware--are you . . . * Speaking poorly of others in judgment, gossip, and intolerance? * Looking for, dwelling on, and obsessing over the negative? * Being grumpy, negative, and infecting others with your bad attitude or victim mentality?
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Susan C. Young |
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Meaningful eye contact has the power to transcend time and space to connect us with others and can be one of the most gracious and important ways to demonstrate attention and respect.
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Susan C. Young |
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When you make eye contact with another person, you can send thousands of silent messages without even speaking a word. No wonder eye contact can be both a direct form of communication and an elusive attribute at the same time.
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communication-skills
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Susan C. Young |
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Research has shown that smiling releases endorphins--the happy hormones that shift your physiology for improved well-being. When you smile and your eyes crinkle, your body releases chemicals that change the chemistry of your brain, lifting spirits, and reducing pain. Even when it is hard to smile and you are forcing it, positive changes take place in your physiology.
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expressions-of-emotion
smiling-quotes
susanspeaks-com
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Susan C. Young |
609fa1a
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Your smile is a magnet for goodwill and positivity. In unison with your attitude, people gravitate to happy people!
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expressions-of-emotion
smiling-quotes
susanspeaks-com
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Susan C. Young |
38024e5
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"As the saying goes, "Smile and the world smiles with you, cry and you cry alone." Smiling is a universal symbol of happiness that transcends language and communication challenges."
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expressions-of-emotion
smiling-quotes
susanspeaks-com
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law-of-attraction-quotes
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Susan C. Young |
7685b96
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No matter your age, a smile makes you look and feel better. People spend billions of dollars every year to get pumped, pulled, tucked, and tweaked in hopes of being more beautiful. But there is nothing like a genuine smile to transform your appearance and provide an instant facelift.
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expressions-of-emotion
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susanspeaks-com
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Susan C. Young |
0241339
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A genuine smile is your best fashion accessory and the most important thing you can wear.
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susanspeaks-com
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Susan C. Young |