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05061c8 We all know that person--the one who wakes up on the right side of the bed; the one who surely consumed a bowl of sunshine for breakfast; the one who asks how you're doing and means it. How do they emanate that much light? How can we also appear more friendly and personable? How can we be that light for others? trust personable-and-friendly best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
9eb9ef6 "Is it possible to be friendly and engaging every day? Of course not. Everyone has their moments. I once read a quote from an anonymous author who said, "It's okay to have a bad day-- just don't unpack and live there." I love that. As an example, imagine waking up and stubbing your toe as you get out of bed. You can respond in one of two ways. You can allow it to start your day off on the wrong foot and go through the rest of your day in a bad mood--souring everything and everyone in your path. OR . . . you can say, "Oh great--sh*t happens, the day's got to get better from here!" Then set your intention to look for the good things that head your way for the rest of the day. You have the power to pick." trust personable-and-friendly best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
bb6e850 If you want to impress someone with how much you know, the best thing you can do is talk to them about . . . them. People typically love to share their stories and are delighted when others show genuine interest in hearing about: their families, what they do for fun, their opinions, where they are going on vacation, their happiest memories, their hobbies, or even where they grew up. trust personable-and-friendly best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
19f982f Think about the impact you have on the people around you every day. How do you interact with them? Is your presence uplifting or are do you bring a dark cloud? trust personable-and-friendly best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
7779e1c We can choose how we present ourselves to the world--and we should. From a sales perspective, who would you rather work with? Someone who is friendly and amiable or someone who is stiff and unyielding? trust personable-and-friendly best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
5413514 Rather than trying hard to be interesting and focusing on yourself, turn your attention to filling that need in others. trust personable-and-friendly best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
414bacc What About the Social Introvert? Perhaps you don't want to talk! Maybe you prefer to speak only when responding to another person. If you tend to be more reserved and less gregarious, the expression on your face will speak volumes. A pleasant expression and a genuine smile communicate friendliness and approachability that will lead you to a positive experience. Your body language engages--without words. trust personable-and-friendly best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
858c045 Fine-tune your rebounding and resiliency skills. Teach yourself different ways to stay mentally in the moment by projecting a friendly and positive vibe in everything you do. Remember, your vibe attracts your tribe. So be conscientious of your impact--it's powerful! trust personable-and-friendly best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
b5ad591 10 Ways to Be More Personable and Friendly 1. Listen more than you speak. 2. When you do speak, ask questions of the other person before volunteering your own story. 3. Show a genuine interest in what the other person has to share. 4. Keep the focus on the other person. People love to talk about themselves--their kids, their significant other, their pets, their job, etc. 5. Keep a positive attitude, a smile, and eye contact. 6. Be the glue that holds the conversation together. And learn to be the glue that keeps other groups of people together. 7. Laugh at other people's jokes. 8. Take the initiative to say hello and introduce yourself. 9. Get in tune with other people's emotions. 10. Embrace small talk as a positive way to begin new conversations. trust personable-and-friendly best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
16cd797 "While some may consider being friendly an appealing personality trait, I challenge you to see it as a valuable skill. In a world where we are continuously bombarded with negativity and anxiety is at an all-time high, a warm and friendly person is a welcome relief. Training yourself to be the friendly "calm in the storm" makes you a true asset to your business, your family, and your community." trust personable-and-friendly best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
ebded11 Is it better to be interested or interesting? Good question. People will be more interested in you when you first demonstrate that you are interested in them. trust personable-and-friendly best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
13935eb Are you the one who strives to brighten other people's days or are you the one waiting for others to do that for you? These are choices that can and do make a huge difference in the value you bring to the table, personally and professionally. trust personable-and-friendly best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
abd21f7 "From a leadership lean, are you the BOSS that creates fear and rules with an "iron fist" or are you a LEADER who listens and connects with your team members to create a culture where collaboration and creativity can thrive?" trust personable-and-friendly best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
0982442 It can be a mean world; sadly, there is no shortage of rude people. Throughout my travels, I pleasantly discovered that if you are friendly to others, they will usually mirror the same in return. Regardless of which cities or countries I visit, the majority of people I encounter tend to be friendly, personable, and caring. trust personable-and-friendly best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
9a7a8b2 Most people want, need, and respond positively to gestures of kindness and goodness. This universal friendliness connects humanity. trust personable-and-friendly best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
39950bc By taking a personal interest in other people's lives, you are demonstrating selflessness, grace, and respect. trust personable-and-friendly best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young