"Is it possible to be friendly and engaging every day? Of course not. Everyone has their moments. I once read a quote from an anonymous author who said, "It's okay to have a bad day-- just don't unpack and live there." I love that. As an example, imagine waking up and stubbing your toe as you get out of bed. You can respond in one of two ways. You can allow it to start your day off on the wrong foot and go through the rest of your day in a bad mood--souring everything and everyone in your path. OR . . . you can say, "Oh great--sh*t happens, the day's got to get better from here!" Then set your intention to look for the good things that head your way for the rest of the day. You have the power to pick."