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bdc86bc "Fairy Tales give you more than just smile. fairy-tales-retold fairytales hope love love-quotes paraphrasing-g-k-chesterton relationship-quotes smile true-love Ameya Agrawal
b139da0 "If I was blind, I would still see you. If I was deaf, I would still hear you. If I was mute, I would still speak to you. inspirational-quotes love-quotations love-quotes love-quotes-and-sayings matshona-dhliwayo-quotes relationship-quotes spiritual-quotations spiritual-quotes spirituality-quotes Matshona Dhliwayo
36a3522 "Court for money, and you will live superficially. Court for virtue, and you will live prudently. Court for fame, and you will live insincerely. Court for love, and you will live joyously. Marry for money, and you will live lavishly. Marry for virtue, and you will live honorably. Marry for fame, and you will live prominently. Marry for love, and you will live happily. Divorce for money, and you will live poorly. Divorce for virtue, and you will live peacefully. african-philosophy-quotes dating-quotes marriage-quotations marriage-quotes matshona-dhliwayo-quotes philosopher-quotes relationship-advice-quotes relationship-quotes solomonology-quotes Matshona Dhliwayo
0dd165c One simple glance can convey to your recipient that you are . . . * Present * Interested * Paying attention * Being respectful * Listening * Confident * Engaged * Caring * Dedicated * Appreciative * Empathetic * Focused * Supportive * Trustworthy * Acknowledging * Excited This list barely scratches the surface; however, it opens the conversation about how vital your eye contact is for making positive first impressions. body-language-quotes communication-skills eye-contact-quotes law-of-attraction-quotes mirroring motivational-speaker-susan-young quotes-by-susan-c-young reciprocity relationship-quotes Susan C. Young
91e1c2d You can be dressed to the nines and have it all going on, but if you don't have shoes to support your look, they can be your undoing. Your shoes should be appropriate, clean, polished, and maintained if you want to make a great impression and fortify your credibility. If your shoes are scuffed, dirty, or worn, clients may wonder what other details you've neglected to attend to. branding communication-skills dress-for-success motivational-speaker quotes-by-susan-c-young relationship-quotes success susan-young Susan C. Young
32e42ad "Just as your body has self-regulating mechanisms, like perspiring to cool you down and shivering to warm you up, you can regulate your emotions according to the circumstances. You can abstain from over-reacting, and you know how to set boundaries and how to say "no." communication-skills emotional-intelligence-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
76df83e Not everyone is always going to like you. What impresses one person may turn another away. To thine own self be true. communication-quotes communication-skills first-impressions motivational-speaker personality-development relationship-quotes social-networking susan-young trust Susan C. Young
38e409f Would you like to feel a calm confidence when you walk into a room full of strangers, knowing that you can start new a conversation with anyone? build-confidence communication-skills mindset-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
2aa92c2 Emotionally intelligent people hold themselves accountable for their behavior, failures, decisions, and successes. communication-skills emotional-intelligence-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
3810b74 To say your mindset is critical to your success is a gross understatement--it is the underpinning! build-confidence communication-skills mindset-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
ee47abe Even if you're not broadcasting your personal life to the universe through social media, choose your confidants wisely and with discretion. Your ability to keep your personal details close to your vest will encourage others to feel that you are trustworthy enough to be trusted with their personal details. best-motivational-speakers build-rapport communication-skills customer-service-quotes discretion first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
4d3ee3e Many people go through life complaining, whining, and obsessing so much about what they don't have that they are doing exactly what it takes to block it. build-confidence communication-skills mindset-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
a4bfe20 Your mindset brings together your attitude, perceptions, experience, interpretations, opinions, beliefs, values, and understanding to determine how you think, act, walk, talk, behave, and engage. build-confidence communication-skills mindset-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
9226d73 Learn to leverage the Law of Cause and Effect to your advantage in positive ways! build-confidence communication-skills mindset-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
92299f0 Emotionally intelligent people trust their instincts and can identify how certain thoughts, feelings, people, and situations make them feel. communication-skills emotional-intelligence-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
bd05c34 Do your clothes make you feel happy, beautiful, comfortable in your skin, handsome, confident, or powerful? branding communication-skills dress-for-success motivational-speaker quotes-by-susan-c-young relationship-quotes success susan-young Susan C. Young
67a0577 Get ready to take on the world from a position of personal power, strength, and intention! communication-skills motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
eb5e606 "I love acronyms, don't you? They are quick and easy tools for remembering important lessons that are too good to forget. The PEACE acronym goes straight to the heart of the matter for delivering "Service Beyond Self." When you do this one thing, you will increase your opportunities, earn loyalty and respect, and rock your first and last impressions. Persistently Exceed All Customer Expectations" -- customer-service-quotes motivational-speaker-susan-young positive-first-impression-quotes positivity-quotes quotes-by-susan-c-young relationship-quotes selling-success service-beyond-self susanspeaks-com Susan C. Young
b211f54 When speakers make eye contact with an audience, they will be perceived as being more prepared, more competent, confident, and trustworthy. Eye contact helps to relax the speaker and reminds them that their audience is made up of separate individuals who perceive things differently. Audience response is clearly seen in the expressions of their eyes. body-language-quotes communication-skills eye-contact-quotes law-of-attraction-quotes mirroring motivational-speaker-susan-young quotes-by-susan-c-young reciprocity relationship-quotes Susan C. Young
f611576 "Ambiverts typically . . . * Can process information both internally and externally. They need time to contemplate on their own, but consider the opinions and wisdom from people whom they trust when making a decision. * Love to engage and interact enthusiastically with others, however, they also enjoy calm and profound communication. * Seek to balance between their personal time and social time, they value each greatly. * Are able to move from one situation to the next with confidence, flexibility, and anticipation. "Not everyone is going to like us or understand us. And that is okay. It may have nothing to do with us personally; but rather more about who they are and how they relate to the world." employee-engagement first-impressions-quotes hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
cfb2ca3 This is what divorce is: taking things you no longer want from people you no longer love. ~ Archie Jones relationship-quotes Zadie Smith
c138bf6 Being culturally aware and respectful of others' cultures will help you to keep the habit of making eye contact in context. As a matter of fact, in some parts of the world making eye contact can be construed as being exactly the opposite of what I am sharing in these pages. Making a great first impression is always about the specific environment and circumstance, isn't it? body-language-quotes communication-skills eye-contact-quotes law-of-attraction-quotes mirroring motivational-speaker-susan-young quotes-by-susan-c-young reciprocity relationship-quotes Susan C. Young
2bc53a3 Get outside your comfort zone. Stretch beyond your norm and try new things. communication-skills confidence-and-attitude confidence-quotes first-impressions motivational-speaker relationship-quotes self-confidence self-esteem-quotes susan-young Susan C. Young
481250d Eye Contact Can Reveal if a Person is . . . * Shy or gregarious * Honest or deceitful * Confident or terrified * Interested or bored * Patient or irritated * Sincere or inauthentic * Organized or Unprepared * Attentive or distracted body-language-quotes communication-skills eye-contact-quotes law-of-attraction-quotes mirroring motivational-speaker-susan-young quotes-by-susan-c-young reciprocity relationship-quotes Susan C. Young
05ac60f Our cultural lens is so much a part of us that we are not even aware of how obvious it is to others. Like the nose on your face, you may forget that it is there, but everyone else sees it. I can't look at you and not see your nose. customer-service-quotes employee-engagement mindfulness motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
3f2a45d Wouldn't you like to arrive to any event or situation with a sense of confidence and ease that things are as they need to be? communication-skills motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
d0deb30 As you jump new hurdles, you gain greater confidence. Confidence can be achieved like any other practiced skill. charm-quotes communication-quotes communication-skills first-impressions motivational-speaker relationship-quotes self-confidence self-esteem-quotes susan-young Susan C. Young
9b9170e "There are times when eye contact can move to the dark side and become creepy, hostile, rude, or condescending. When it is overused or made for the wrong reasons, eye contact can make others feel uncomfortable and leave a terrible impression . . . * obsessive staring * mocking * too much intensity * inappropriate focus * averting eyes * obvious contempt * gawking, ogling * casting the "evil eye" * over-watching * intimidating * unwelcome looks * rolling the eyes" body-language-quotes communication-skills eye-contact-quotes law-of-attraction-quotes mirroring motivational-speaker-susan-young quotes-by-susan-c-young reciprocity relationship-quotes Susan C. Young
f099785 We've all been in the middle of a conversation and the person with whom we are speaking breaks eye contact, appears distracted, glazes over, or looks elsewhere. Their simple eye movement can quickly break down communications by making us feel ignored, dismissed, or rejected. For some, it may be accidental and unintentional, while for others, avoiding eye contact is on purpose. body-language-quotes communication-skills eye-contact-quotes law-of-attraction-quotes mirroring motivational-speaker-susan-young quotes-by-susan-c-young reciprocity relationship-quotes Susan C. Young
4190eb3 Earning Trust & Cooperation The number one thing which stands between you and meeting a new person is tension. What is the number one thing which stands between a sales person and their prospect? You guessed it . . . tension. One of our first priorities as we initiate a first impression must be to focus on how to effectively minimize or eliminate tension. Regardless of your relationship or venue, when tension is high, trust and cooperation are low. When tension is reduced, trust and cooperation increase. It is an inverse relationship. So, how can you move to reduce tension in your first impressions to increase trust and cooperation? Put yourself in their shoes and seek to relate to them with an equal footing on a level playing field. Demonstrate how you can bring value to their lives. best-motivational-speakers build-rapport communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
40a9a9d Whether it is in a sales situation, love at first sight, a husband and wife having an important conversation, a parent disciplining a child, or a teacher instructing her students, eye contact is a powerful body language for enriching engagement, focus, and communication. body-language-quotes communication-skills eye-contact-quotes law-of-attraction-quotes mirroring motivational-speaker-susan-young quotes-by-susan-c-young reciprocity relationship-quotes Susan C. Young
eb0fbaf 7 Ways to Improve Eye Contact at any Time 1. Relax into the moment by smiling. 2. Practice making eye contact with people you trust, so that when you are with strangers, it is easier to form a connection. 3. When you feel uncomfortable, begin by looking at their mouth or forehead. 4. Lean in and show that you are interested and attentive. 5. Put a little space between you and the other person. 6. Remember that the other person may be feeling just as awkward. 7. Don't give them a blank stare throughout a conversation. Rather, practice gazing down or to the side every few moments so that you appear relaxed. body-language-quotes communication-skills eye-contact-quotes law-of-attraction-quotes mirroring motivational-speaker-susan-young quotes-by-susan-c-young reciprocity relationship-quotes Susan C. Young
c1b4aae UN-Impressive Acts of Indiscretion * Forwarding other people's emails without getting permission. * Throwing other people under the bus to save yourself. * Talking loudly, being boorish and insensitive to the others around you. * Flagrant cheating. * Burning bridges. * Talking smack. * Dissing your competitor to your customer. * Oversharing and revealing too much personal information about yourself and others. * Breaking trust by sharing someone else's secrets. * Being passive-aggressive to manipulate a situation or person. * Saying one thing and doing another. * Being two-faced. * Lying by omission. * Dispensing bulls#@%! best-motivational-speakers build-rapport communication-skills customer-service-quotes discretion first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
514fa88 As you navigate the various zones with people, a variety of specific physical and psychological responses are elicited from them. Until you know someone, avoid invading his or her personal space. Getting closer gradually demonstrates that you like the other person. This gradual and comfortable approach begins the circle of rapport--he sees that you like him, he likes that you like him, and he reciprocates by liking you back. communication-skills customer-service-quotes emotional-intelligence-quotes expressions-of-emotion law-of-attraction-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
5153339 Just be Nice. Nice--this little word has a big meaning. Use it generously. Being nice helps people feel emotionally safe, allowing for more authentic, trusting, and happy interactions. customer-service-quotes employee-engagement motivational-speaker-susan-young networking positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes selling-success susanspeaks-com Susan C. Young
515c01c Choose the Happy Side of Life. Seek ways to bring humor, laughter, and joy to work. It will not only make work more fun, but it can positively impact your bottom line. best-motivational-speakers build-rapport communication-skills customer-service-quotes first-impressions-quotes fun-and-humor quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
51721ea Admittedly, there will be times when you must interact on a superficial level and adjust your behavior to fit in, go along and get along. communication-quotes communication-skills first-impressions motivational-speaker personality-development relationship-quotes social-networking susan-young trust Susan C. Young
5580147 Are your habits and hygiene hindering your success or making a great first impression on your behalf? branding communication-skills healthy-habits motivational-speaker quotes-by-susan-c-young relationship-quotes speaker-susan-young success Susan C. Young
573a050 A high self-esteem can quickly deteriorate into egotism, arrogance, and an over-confidence that can backfire and turn people off. communication-skills first-impressions motivational-speaker passionate-living relationship-quotes self-confidence self-esteem self-esteem-quotes susan-young Susan C. Young
59ba81e Authenticity respects the ebb and flow between positive and negative. The people who really know you will understand that you are not always going to be in a happy place and an occasional bad mood is acceptable. communication-quotes communication-skills first-impressions motivational-speaker personality-development relationship-quotes social-networking susan-young trust Susan C. Young
5bebf07 "When your passion is aligned with your purpose, you are unstoppable! It is in that zone of high octane congruence that you are turned on and "cooking with gas." communication-quotes communication-skills confidence first-impressions integrity motivational-speaker passion relationship-quotes susan-young Susan C. Young
5c1aa4d You can re-design your life, learn a new skill, update your appearance, offer a new service, or even change your attitude. branding communication-skills motivational-speaker quotes-by-susan-c-young relationship-quotes success susan-young Susan C. Young
5d9c86d When you become an actively engaged listener, you will develop the mindful awareness that active listening involves multiple layers and distinct levels. communication-skills customer-service-quotes healthy-conversation motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
5da550e People must believe that you are real and are who you say you are, otherwise they will not want to do business with you, much less make the effort to move forward in starting and building a relationship. communication-quotes communication-skills first-impressions personality-development relationship-quotes social-networking trust Susan C. Young
6014018 He reviewed his friends marriages - the supposedly happy ones - and saw none that answered, even remotely, to the passionate and tender comradeship which he pictured as his permanent relation with May Welland. He perceived that such a picture presupposed, on her part, the experience, the versatility, the freedom of judgement, which she had been carefully trained not to possess; and with a shiver of foreboding he saw his marriage becoming what most of the other marriages about him were: a dull association of material and social interests held together by ignorance on the one side and hypocrisy on the other. relationship-quotes Edith Wharton
613e883 Strive to see the best in others, situations, and experiences. build-confidence communication-skills mindset-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
629cf6f Someone who is being gracious, kind, and passionate is more likely to achieve what they want in life than someone who is being petty, cruel, or resistant. communication-quotes communication-skills first-impressions relationship-quotes social-networking Susan C. Young
62af8ec Allow your natural personality to shine through without pretending to be someone you're not, or you may be stuck with that label forever. communication-quotes communication-skills first-impressions personality-development relationship-quotes social-networking trust Susan C. Young
642a3b7 You can always create the space to Review, Redo, and Renew as I teach in my book Release the Power of Re3. If you feel it is time to refresh your brand, take a moment to rethink your relevance and apply my 3-step formula. branding communication-skills motivational-speaker quotes-by-susan-c-young relationship-quotes success susan-young Susan C. Young
6503c90 When you wake each day, it is your choice if you are going to use your attitude to your advantage or allow it to work against you. build-confidence communication-skills mindset-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
66a8c5c Mirroring provides social cues through body language and behavior which enable us to develop more empathy and understanding for others. communication-skills law-of-attraction-quotes mindset-quotes mirroring motivational-speaker-susan-young neuro-linguistic-programming quotes-by-susan-c-young reciprocity relationship-quotes Susan C. Young
687ce41 Remain vigilant and try diligently not to succumb to the soul-sucking, mind-numbing, ill-mannered attitudes that seem so prevalent in the world today. build-confidence communication-skills mindset-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
688a906 One would think that if people truly wanted to live incredible lives, they would do everything in their power to create a mindset which helped them get there. Right? build-confidence communication-skills mindset-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
688cb14 With awareness and practice, even the most awkward people can learn how to be both fluid and purposeful in their bearing. communication-skills dignity first-impressions grace motivational-speaker relationship-quotes self-confidence self-esteem-quotes susan-young Susan C. Young
69c0175 Poor Posture Promotes . . . In addition to sabotaging people's perceptions and impressions of you, poor posture can cause uncomfortable health issues: * Fatigue * Discomfort * Neck and back pain * Muscle imbalance * Headaches and body aches * Structural changes to your body communication-skills customer-service-quotes expressions-of-emotion law-of-attraction-quotes motivational-speaker-susan-young posture-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
6ae3c2e "Confession. Years ago, I was invited to a cocktail party for an Asian-American networking group. As I introduced myself to a Japanese businessman, I reached out and firmly shook his hand. Much to my embarrassment now, I automatically took my other hand and wrapped our hands in a "hand hug." This is a common gesture of friendship in the South. As his wife approached, however, she appeared appalled and felt disrespected that I was touching her husband. Our cultural differences were marked. Despite this cultural mishap, I was able to redeem myself. We all moved past it and delighted in an interesting conversation. Physical touch is a touchy topic (pun intended), especially when various cultures are involved." communication-skills customer-service-quotes emotional-intelligence-quotes handshake-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
6baf720 When a foundation is built following sound structural principles, with solid, high-quality materials, anything that is layered on top is more secure, durable, and resilient. Your integrity works the same way. communication-quotes communication-skills confidence first-impressions integrity motivational-speaker relationship-quotes susan-young trust Susan C. Young
6d3cf1a Like everything else in our world, we too are energy. Each one of us is an energy being releasing our own distinctive energy signature that is perceptible to others by way of our choices, perceptions, behaviors, attitudes, and physical cues. body-language-quotes communication-skills energy-quotes mindset-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
6d420ec People who exude these qualities are treasures indeed--not only to the friends they make and strangers they meet, but to the companies who employ them. best-motivational-speakers build-rapport communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
6d7f3cf Your charisma and charm can make your moments more memorable for amazing first impressions. charm-quotes communication-quotes communication-skills first-impressions motivational-speaker relationship-quotes self-confidence self-esteem-quotes susan-young Susan C. Young
6d8dd09 I, however, typically trust people until they prove me wrong. As an energy-sensitive person with a highly intuitive nature, I pick up on clues as to whom I can trust or should be wary of. I will take my chances and continue living with my heart wide-open. Having faith in humanity and expecting the best from others improves my happiness and well-being. best-motivational-speakers build-rapport communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
6fea256 "Most everyone has the classic question stamped on their forehead that asks, "What's in It for Me?" It is not a matter of being self-centered, arrogant, or narcissistic; it is simply a natural and instinctive response to gauge how we are going to best interact and deal with another person." best-motivational-speakers communication-skills customer-service-quotes emotional-intelligence first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
70042c0 11 Tips for Building Rapport 1. Adapt to the other person's energy level. 2. Assume rapport. 3. Be open and friendly. 4. Exude warmth and approachability. 5. Find common ground or mutual agreement. 6. Keep your commitments and always follow through. 7. Make eye contact. 8. Soften your voice, your smile, and your eye contact to convey openness and interest. 9. Match and mirror a person's gestures and body language. 10. Pay attention. 11. Validate the other person by asking questions and showing sincere interest in their answers. best-motivational-speakers build-rapport communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
72de02a I can . . . I can't. How do you speak to yourself? Do you ever feel as though you have an angel on one shoulder and a devil on the other? And they continually argue over your self-worth, competence, and personal value? Which one usually wins the debate? communication-skills first-impressions motivational-speaker passionate-living relationship-quotes self-confidence self-esteem self-esteem-quotes susan-young Susan C. Young
73ea8c8 An approachable person intuitively knows how to set new acquaintances at ease and create a safety net for them to be vulnerable and authentic. body-language-quotes communication-skills kindred-spirits law-of-attraction mindset-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes soul-mates Susan C. Young
73f74e9 Access your joy within; feel and focus on it, allowing it to expand to fill your entire being. body-language-quotes communication-skills kindred-spirits law-of-attraction mindset-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes soul-mates Susan C. Young
73f7d0c "I remember hearing years ago about a centenarian being interviewed on her birthday. She was asked, "Throughout your life, you have witnessed amazing change and innovation. The past one-hundred years have brought the inventions of the car, television, air conditioning, and microwave ovens. What is the most extraordinary change you have seen in your lifetime?" Without missing a beat, she replied, "That a teenager can say "suck" in front of their parents and get away with it!" While cultural norms may have changed with the times, being considerate of fellow human beings is not an antiquated notion; its time hasn't ended. Quite the opposite is true. In our world today, kindness and politeness are needed more than ever." emotional-intelligence-quotes etiquette-quotes good-manners-quotes motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
73fdeaf A positive attitude will empower you to be more resilient to proactively adapt to change. build-confidence communication-skills mindset-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
76266f8 Your tone demonstrates. . . * Energy * Volume * Sincerity * Confidence * Happiness * Sadness * Preoccupation * Anger * Efficiency * Empathy communication-skills customer-service-quotes employee-engagement motivational-leadership-speaker motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
765768e "To cultivate bravery and courage, get involved in a cause you are passionate about. Serving a vision bigger than yourself changes your focus from self-doubt to whatever action is necessary for the vision to succeed. "When in doubt, take it out." communication-skills conquer-fear emotional-intelligence-quotes motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
7779e1c We can choose how we present ourselves to the world--and we should. From a sales perspective, who would you rather work with? Someone who is friendly and amiable or someone who is stiff and unyielding? best-motivational-speakers communication-skills customer-service-quotes first-impressions-quotes personable-and-friendly quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
78f3634 To master The Art of First Impressions for Positive Impact, it is imperative to understand some basic personality differences so that you can navigate and nurture relationships from a position of awareness, empathy, and acceptance. This understanding will greatly enhance your communication skills, regardless of the differences, so that you can make positive impressions on people who are different from you. customer-service-quotes employee-engagement first-impressions-quotes hire-keynote-speaker motivational-leadership-speaker networking-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
7b368d3 "The Truth Can Hurt . . . "Honesty is one of your most valuable virtues, however, when used without discretion, it can reap unfavorable repercussions." best-motivational-speakers build-rapport communication-skills customer-service-quotes discretion first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
7b3b229 "True confidence is not something that can always be determined by a first impression. It may take a few interactions to detect whether a person is full of false bravado or if they are the "real McCoy." charm-quotes communication-quotes communication-skills first-impressions motivational-speaker relationship-quotes self-confidence self-esteem-quotes susan-young Susan C. Young
7ca0a4d Be in the Now Moment--don't squander your energy on a past you can't change or a future which has not yet happened. body-language-quotes communication-skills kindred-spirits law-of-attraction mindset-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes soul-mates Susan C. Young
7cae868 With your mind alert and your eyes wide open, you will be better able to assess your space and your place for optimizing exchanges and your communication impressions. customer-service-quotes employee-engagement mindfulness motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
7d5b7cc Clown Around . . . Nancy Weil of The Laugh Academy gives people she meets red clown noses and shows them how to use them. Promoting laughter as a cure for stress and negativity, she makes a positive and memorable impact and gives others permission to play. best-motivational-speakers build-rapport communication-skills customer-service-quotes emotional-intelligence first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
7d901c1 "In years gone by, particularly in the East and the South, ladies would attend charm school to learn how to elegantly stand, sit, dance, and walk. Even today, there are "Cotillion" classes for young people to learn how to carry themselves with dignity and use proper social graces. I don't mind sounding old-fashioned because these culturally rich rituals lay a firm foundation for the appropriate behaviors and excellent manners necessary for a positive impression. Embracing a tried and true tradition can sometimes be beneficial. Let's avoid the awkward, embarrassing, and unsophisticated ways we see all too often." communication-skills customer-service-quotes expressions-of-emotion law-of-attraction-quotes motivational-speaker-susan-young posture-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
7d922f7 Manners Matter. Courteous behavior is the hallmark of healthy relations and human interaction. Manners ensure you will be more respected, admired, and appreciated. Thank you! customer-service-quotes employee-engagement motivational-speaker-susan-young networking positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes selling-success susanspeaks-com Susan C. Young
7f5e32e The discovery that making great first impressions can be a learned skill helped me to understand that we can and do have power over how we affect and impact others and on how well we are received in this world. communication-skills first-impressions relationship-quotes social-networking Susan C. Young
7f70fb0 Rather than allowing your failures to define you, learn from your experience to do better next time. branding communication-skills healthy-habits motivational-speaker quotes-by-susan-c-young relationship-quotes speaker-susan-young success-quotes Susan C. Young
8143ee5 Speaking on Stage Speakers and presenters have only a few short seconds before their audience members begin forming opinions. True professionals know that beginning with impact determines audience engagement, the energy in the room, positive feedback, the quality of the experience, and whether or not their performance will be a success. A few of the popular methods which you can use to break the ice from the stage are: * Using music. * Using quotes. * Telling a joke. * Citing statistics. * Showing a video. * Asking questions. * Stating a problem. * Sharing acronyms. * Sharing a personal story. * Laying down a challenge. * Using analogies and comparisons. * Taking surveys; raise your hand if . . . Once you refine, define, and discover great conversation starters, you will enjoy renewed confidence for communicating well with new people. employee-engagement healthy-conversation motivational-speaker-susan-young positive-first-impression-quotes public-speaking quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
82172ee "Years ago, my childhood friend Steve lost his father. Since Steve had left Tallahassee shortly after high school graduation, we had not seen each other for over a decade. Upon learning of his father's funeral, I made plans to attend to "be there." After the service, I approached the family's receiving line. When Steve saw me, he was stunned that I had made the effort to be there for him. We both cried as we hugged and he said, "I can't tell you what it means to me that you showed up." Showing up sends a message that you are a devoted friend, a team player, a dedicated parent, an inspiring leader, a loyal mate, and more." -- customer-service-quotes initiative motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes selling-success service-beyond-self susanspeaks-com Susan C. Young
839dc1b Your mindset serves as the operating system for your entire life's experience. build-confidence communication-skills mindset-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
83b643d Since nothing stays the same, the great news is that, at any moment, you have the ability and power to move the needle in the direction of your dreams and create a brand that best represents you. branding communication-skills motivational-speaker quotes-by-susan-c-young relationship-quotes success susan-young Susan C. Young
843216f Passionate people are great about discovering what lights their fire and going for it. They might be encouraged by others who share their passion, but they don't rely on others to tell them what they need to do or how they need to do it. communication-quotes communication-skills confidence first-impressions integrity motivational-speaker passion relationship-quotes susan-young Susan C. Young
85177b0 "In 1966, American anthropologist Edward T. Hall specified four distinct distance zones to describe the perception of physical space around us. Understanding these zones and honoring their invisible boundaries will give you a sixth sense about another person's "space" as well as your own. Intimate Zone (less than 2') --This zone represents our personal space and is reserved for the most trusted and loved people in our lives. Touching, hugging, standing side by side, and engaging in private conversations is common and encouraged. When an interloper violates this personal space, great discomfort and awkwardness can be created. What to do? Take a step back or sideways. Personal Zone (2'-4') --This is the distance for interaction with good friends, family, social gatherings, or parties. It's an easy and relaxed space for talking, shaking hands, gesturing, laughing and making faces. Social Zone (4'-12') --This zone seems to be an appropriate distance for casual friends, colleagues, and acquaintances to interact. It is the comfortable distance we maintain while interacting or addressing large groups of people. Public Zone (over 12') --This is the distance we keep from strangers or persons with little acquaintance. It provides the greatest distance between people. This is a safe space that still allows us to experience community and belonging with new people." communication-skills customer-service-quotes emotional-intelligence-quotes expressions-of-emotion law-of-attraction-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
853faa3 Identifying, developing, and connecting on these points of reference will provide you with a rich resource of information from which to engage in stimulating conversations and connect on meaningful levels. best-motivational-speakers communication-skills customer-service-quotes emotional-intelligence first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
854368c When you make a deliberate effort to keep your thoughts positive, and authentically feel that way, more positive outcomes are inevitable. build-confidence communication-skills mindset-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
8549ce9 Human resource directors and hiring managers tell me they usually know within the first thirty seconds of a job interview whether or not the person is even a viable candidate. communication-skills first-impressions relationship-quotes social-networking Susan C. Young
8b8f099 Neen James (NeenJames.com) is an eloquent and successful international speaker who stands at four-feet-eleven with a rich Australian dialect and a high-pitched voice. For years, fellow speakers with good intentions told her she needed to take voice lessons to lower her pitch to give her more depth for a compelling stage presence. With complete confidence and loyalty to her uniqueness, she ignored the naysayers and her amazing signature voice has become a powerful brand. communication-skills customer-service-quotes employee-engagement first-impressions-quotes motivational-leadership-speaker motivational-speaker-susan-young professional-development quotes-by-susan-c-young relationship-quotes Susan C. Young
8c846c5 How do you minimize the awkwardness in that moment? What are some of the conversations starters you've used to open, encourage, and support enjoyable and beneficial conversations? customer-service-quotes employee-engagement healthy-conversation motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
8c92833 "To cultivate bravery and courage, reduce uncertainty by being prepared. As Zig Ziglar once said, "Success happens when opportunity meets preparation." Preparing well for potential outcomes will provide you with a safety net if there is a hiccup, glitch, or temporary setback." communication-skills conquer-fear emotional-intelligence-quotes motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
8f21c96 Trying to engage with an unapproachable person can lead to embarrassment, alienation, and resistance. Why would we set ourselves up for that kind of pain and failure? It's no wonder that people may avoid them--the risk of rejection is too great. body-language-quotes communication-skills kindred-spirits law-of-attraction mindset-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes soul-mates Susan C. Young
8ffc737 "I was once hired by an organization to deliver a workshop on networking. The goal was to provide their engineers with tools and strategies for expanding their circles of influence--to foster innovation, collaboration, and teambuilding. One of the engineers raised her hand in the middle of the program and bluntly said, "I'm happy with the people in my life and don't care to add any more." I respect and appreciate her position and have sometimes felt the same way. But, as long as we are alive, we will meet, greet, and interact with new people. Even if we are not inviting them into our personal lives, being socially brave will open new doors which may have remained closed otherwise." communication-skills emotional-intelligence-quotes motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com take-the-initiative Susan C. Young
9184a99 Rather than staying stuck in stress, unhappiness, or grief, use your experience to find gifts in the pain and grow. branding communication-skills healthy-habits motivational-speaker quotes-by-susan-c-young relationship-quotes speaker-susan-young success-quotes Susan C. Young
91aa529 I have known many people who have been incredibly successful in life. It was not necessarily because they had immense talent, brilliance, an expensive education, or exemplary skills. It was because they had an extraordinary attitude to take on life with love, passion, conviction, consistency, and hard work. What they all had in common was getting their minds right and becoming positive thinkers--which activated their potential to achieve remarkable things and build strong relationships. build-confidence communication-skills mindset-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
933d978 When we are deeply passionate about something, the obstacles or challenges are diminished by sheer will and desire. communication-quotes communication-skills confidence first-impressions integrity motivational-speaker passion relationship-quotes susan-young Susan C. Young
95a514e A light-hearted point to consider: Do you know the number one reason a man falls in love with a woman? Because of how she makes him feel about himself. Do you know the number one reason a man falls out of love with a woman? Because of how she makes him feel about himself! It is the same reason! When you inspire and motivate another person through your positive energy, they want you to stick around! body-language-quotes communication-skills energy-quotes expansion-quotes mindset-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
95b1b8f Be on time! If you have a 15-minute appointment--keep it at fifteen minutes unless there is mutual agreement to continue. communication-skills make-a-great-first-impression motivational-speaker punctuality-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young success-quotes time-management-quotes Susan C. Young
96c9abc You can transform your entire physical appearance, personal experience, energy, and social success simply by smiling. And it is also good to do just for you! body-language-quotes communication-skills expressions-of-emotion law-of-attraction-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes smiling-quotes susanspeaks-com Susan C. Young
977b663 "Poise: a graceful and elegant bearing in person; a composure of dignity and manner. Postures: the position of a person's body when standing, sitting, or walking; carriage, bearing, and stance. communication-skills customer-service-quotes expressions-of-emotion law-of-attraction-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes smiling-quotes susanspeaks-com Susan C. Young
99796f7 Approaching others with a loving heart enables you to be more caring, compassionate, and empathetic. What's not to love about that? communication-skills confidence first-impressions generosity-quotes integrity motivational-speaker passionate-living relationship-quotes susan-young Susan C. Young
9980240 Becoming aware of what you are doing and how others perceive you will provide you with instant insight for making changes where necessary. communication-skills law-of-attraction-quotes mirroring motivational-speaker-susan-young neuro-linguistic-programming quotes-by-susan-c-young reciprocity relationship-quotes selling-success-quotes Susan C. Young
9990f95 "1. "Whether a first impression is made by way of a mere glance, a warm smile, a visit to your website, your poise and speech, or a formal introduction, it sets the stage for your relationships, personally and professionally." communication-skills first-impressions relationship-quotes social-networking Susan C. Young
9a2c1b9 Passion is the fire that gets us moving and keeps us motivated regardless of what roadblocks impede the way. communication-quotes communication-skills confidence first-impressions integrity motivational-speaker passion relationship-quotes susan-young Susan C. Young
9a484b4 When all else fails, Mother Nature has provided you with a great social default for finding commonality with others. Since weather is a universally shared experience, it enables you to jump into a conversation with anybody and everybody. While discussing the weather may sound boring, trite, and predictable, it is a safe and the certain ice-breaker that can help you build commonality regardless of who you are addressing. As I write this, we have icy rain! It's never a boring topic. best-motivational-speakers communication-skills customer-service-quotes emotional-intelligence first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
9a7a8b2 Most people want, need, and respond positively to gestures of kindness and goodness. This universal friendliness connects humanity. best-motivational-speakers communication-skills customer-service-quotes first-impressions-quotes personable-and-friendly quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
9bb543a People consider trust differently. Some approach a new relationship with a degree of skepticism and want the other person to earn their trust before it is freely given. Their reluctance is often influenced by a previous experience when they were hurt, betrayed, or let down by others. best-motivational-speakers build-rapport communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
9bc514c Strive to be optimistic rather than pessimistic-- forgiving rather than a grudge holder. build-confidence communication-skills mindset-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
9bd2866 Do you yearn for loving, loyal relationships? Be that for others build-confidence communication-skills mindset-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
9befe4a "Have you ever met a new person and within seconds forgotten his or her name? It can be embarrassing, can't it? Many people will laugh, brush it off, and say, "I simply can't remember names!" But you should take remembering seriously." customer-service-quotes employee-engagement first-impressions-quotes hire-keynote-speaker motivational-leadership-speaker networking-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
9d04f6b Dignity is a quiet strength which reflects your deep honor and self-respect. It is a gracious pride without narcissistic projection and portrays a calm awareness and generosity of spirit regardless of the environment or circumstances. communication-skills dignity first-impressions grace motivational-speaker relationship-quotes self-confidence self-esteem-quotes susan-young Susan C. Young
9d1eaec Knowing how to make a great first impression will enable you to more easily achieve your goals and live out your hopes and dreams to become a happier, more content you. communication-skills first-impressions relationship-quotes social-networking Susan C. Young
9dafc90 Watch, Listen, & Learn . . . Broaden your sense of humor by watching funny movies and shows, reading funny books, visiting live comedy shows, or enjoying YouTube clips. best-motivational-speakers build-rapport communication-skills customer-service-quotes emotional-intelligence first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
9dda789 As a lifetime people pleaser, I remember trying to mold myself into the person I thought other people wanted me to be--all for the sake of being liked and accepted. It caused more pain than gain. communication-quotes communication-skills first-impressions motivational-speaker personality-development relationship-quotes social-networking susan-young trust Susan C. Young
9deb9e1 In our natural world, it is the strongest of the species that claim their space, seek out new territories, explore their surroundings, and learn how to survive and thrive. It is those same qualities that enable us to apply confidence and command to transcend the mediocre and achieve outstanding results. charm-quotes communication-quotes communication-skills first-impressions motivational-speaker relationship-quotes self-confidence self-esteem-quotes susan-young Susan C. Young
a0c04c4 To make a positive first impression, where is the best place to wear a nametag? Since we shake hands with our right hand, placing your nametag on the right side of your body will make it quickly visible for the best eye contact. Within a few inches of your collar bone and right shoulder will provide greater visibility even when you are sitting down. customer-service-quotes employee-engagement first-impressions-quotes motivational-leadership-speaker networking-quotes quotes-by-susan-c-young relationship-quotes team-building Susan C. Young
a1e7881 The Broaden-and-Build Theory in Positive Psychology suggests that positive emotions initiate upward spirals of positivity which contribute to our optimal well-being. It is no wonder positive people are more likely to make a positive impact! body-language-quotes communication-skills energy-quotes expansion-quotes mindset-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
a1f0d98 "Voice Value. Your voice makes a first impression. Is your voice coming across as smart, friendly, and positive or ignorant, rude, and negative? The way you deliver the words is your "vocal image." employee-engagement first-impressions-quotes hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker public-speaking quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
a1f3336 Discretion is the Larger Part of Valor Discretion represents both your personal self-respect and the respect you have for other people. A discreet person has the wisdom to differentiate between good and bad, right and wrong, and favorable and unfavorable. best-motivational-speakers build-rapport communication-skills customer-service-quotes discretion first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
a5401d9 Your tone of voice can be conveyed in both the words you speak and in the words you write. communication-skills customer-service-quotes employee-engagement motivational-leadership-speaker motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
a70f576 UN-Impressives of the Poor Listener * Thinking about what you should have done, could have done, or need to do. * Allowing your emotional reactions to take over. * Interrupting the person talking. * Replying before you hear all the facts. * Jumping to conclusions and making assumptions. * Being preoccupied with what you're going to say next. * Getting defensive or being over-eager. * One-upmanship--feeling the urge to compete and add something bigger, better, or more significant than what the speaker has to share. * Imposing an unsolicited opinion. * Ignoring and changing the subject altogether. communication-skills customer-service-quotes healthy-conversation motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
a77df18 Curiosity adds depth to what you know and to your life experience. best-keynote-speakers best-motivational-speakers communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
a7d8f45 Active listening is key to all healthy and effective communication, however, it doesn't necessarily come easily. communication-skills customer-service-quotes healthy-conversation motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
a7fd82b "In her book, Ask Outrageously! my friend Linda Swindling suggests to "Mimic the body language of the most powerful people you know. They stand up straight, make appropriate eye contact, and use gestures to convey their points. Look at their feet. Usually they are placed about shoulder-width apart. They have an open stance. They smile and nod when they agree." Begin paying attention to the poise, postures, and gestures of the people whom you admire and respect the most. How do they carry themselves to project excellence? Adapting their behaviors may serve you well to enhance and improve your body language." communication-skills customer-service-quotes expressions-of-emotion law-of-attraction-quotes motivational-speaker-susan-young posture-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
aa86ff3 Our modern-day society is often so consumed with external appearances that living a virtuous life may sound boring and dull. However, the love and beauty that lies deep within the human spirit resonates with plain and simple goodness. communication-quotes communication-skills confidence first-impressions integrity motivational-speaker relationship-quotes susan-young trust Susan C. Young
aa8fba7 Gestures and the Signals They Send * Rubbing your face, palms, and neck may signify anxiety and stress. * Arms crossed with clenched fists may signify hostility, anger, and impatience. * Arms crossed with each hand gripping other arm may signify insecurity and self-doubt. * Arms crossed with thumbs up may signify interest and engagement. * Or my favorite--arms crossed may signify that you are simply cold! * Fidgeting and squirming may signify that you are lying, afraid of being found out, insecure, or uncomfortable. * Standing with your hands behind your back may signify power and superiority. communication-skills customer-service-quotes expressions-of-emotion law-of-attraction-quotes motivational-speaker-susan-young posture-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
ad6db2c Have you heard that a smile is the shortest distance between people? I love that! There is nothing like a genuine smile to create a first impression with positive impact. body-language-quotes communication-skills eye-contact-quotes law-of-attraction-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes smiling-quotes susanspeaks-com Susan C. Young
ad8374c Fuel Your Ride with Positive Energy. Having desire, vision, and focus will help you turn your bus in the right direction, and positive energy is needed to take you where you want to go. body-language-quotes communication-skills kindred-spirits law-of-attraction mindset-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes soul-mates Susan C. Young
ad9235f Polish the Gold. Be an optimist; look for the best in others, the best in situations, and focus on what is working rather than what is not. It's golden! customer-service-quotes employee-engagement motivational-speaker-susan-young networking positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes selling-success susanspeaks-com Susan C. Young
aeca013 "To remember people's names, introduce a "Just-Met" to someone else--Introduce your newfound acquaintance or friend to someone else. As you share her name with another person, the name will become locked into your memory." customer-service-quotes employee-engagement first-impressions-quotes hire-keynote-speaker motivational-leadership-speaker networking-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
afe26e9 Heed Your Speed. Are you a fast or a slow talker? Be mindful towards the person with whom you are speaking to ensure that your message is being comprehended, understood, and absorbed. If they are listening at a slower rate than you are speaking, disconnect can occur. communication-skills customer-service-quotes employee-engagement motivational-leadership-speaker motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
b17e203 "7. "When a foundation is built following sound structural principles, with solid, high-quality materials, anything that is layered on top is more secure, durable, and resilient. Your integrity works the same way." communication-quotes communication-skills confidence first-impressions integrity motivational-speaker relationship-quotes susan-young trust Susan C. Young
b195340 Is your branding serving your needs for positive impact? Is it paving the way for a great first impression on people when they meet you, think of you, speak of you, or even see you on the Internet? If not, it's time for a change, and it is perfectly within your control. branding communication-skills motivational-speaker quotes-by-susan-c-young relationship-quotes success susan-young Susan C. Young
b231516 "Ignoring his advice, I got up, walked over, gently rested my hands on two of their shoulders and said, "Ladies, I have to tell you how much you have impressed me. I just moved to Madison from Florida and left behind all my girlfriends. I have been sitting over there admiring your friendships. You remind me so much of my girlfriends back home and I had to come over and speak with you." And without missing a beat, I next asked, "Can I be your friend?" They were so impressed by my sincere request, they kindly opened their circle and invited me in." customer-service-quotes initiative motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes selling-success service-beyond-self susanspeaks-com Susan C. Young
b244365 "The Swiss psychiatrist Carl Jung (1875-1961) first introduced the concept of "synchronicity" to describe the meaningful coincidences which occur in our lives and connect us all in our humanity." employee-engagement first-impressions-quotes hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
b3d61b1 "Rather than being green with envy, realize that a dramatic difference between the "haves" and "have-nots" is the "do" and "do-nots." If you are seeking positive change and transformation, what can you begin to do?" -- customer-service-quotes initiative motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes selling-success service-beyond-self susanspeaks-com Susan C. Young
b3daebd Being a conversational chameleon allows you to do that. One day I may be speaking to the CEO of a global company and the next to my four-year-old nephew. Just as you would not talk to your eighty-year-old grandmother the same way you would talk to a twenty-three-year-old co-worker, adapt your own behavior to the person with whom you are speaking. employee-engagement first-impressions-quotes hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
b52c27c Zip Your Lip & Bite Your Tongue The discreet communicator knows when it's time to speak and when it's time to listen. He conscientiously refrains from opening a topic of discussion if it is bad timing or inappropriate. He will stop, look, learn, and listen for cues to ensure he doesn't get caught with his foot in his mouth. best-motivational-speakers build-rapport communication-skills customer-service-quotes discretion first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
b6fdc05 When you sincerely want to connect on deeper levels and encourage other people to talk about themselves, use open-ended questions to stimulate your conversation and get the ball rolling. best-keynote-speakers best-motivational-speakers communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
b7ef156 Popularity does not equal respect. It is not only kids who will do what they think they must to fit in and be popular--adults do it too. communication-skills first-impressions motivational-speaker passionate-living relationship-quotes self-confidence self-esteem self-esteem-quotes susan-young Susan C. Young
b8c83b2 Years ago, one of my girlfriends and I were going on a road trip and our destination was four hours away. We started an amazing conversation as our trip began. We arrived four hours later, but it felt like we had been driving for only half an hour. Have you ever been so immersed in the free flow of conversation that it transcended time, space, and effort? That is the beauty of being in flow. employee-engagement first-impressions-quotes hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker public-speaking quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
babc438 ASK YOURSELF: Are you presenting yourself in the best of all lights, online and off, and demonstrating the dignity of good manners? Make sure of it! If not, it may come back to haunt you. emotional-intelligence-quotes etiquette-quotes good-manners-quotes motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
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