|
bdc86bc
|
"Fairy Tales give you more than just smile.
|
|
fairy-tales-retold
fairytales
hope
love
love-quotes
paraphrasing-g-k-chesterton
relationship-quotes
smile
true-love
|
Ameya Agrawal |
|
36a3522
|
"Court for money, and you will live superficially. Court for virtue, and you will live prudently. Court for fame, and you will live insincerely. Court for love, and you will live joyously. Marry for money, and you will live lavishly. Marry for virtue, and you will live honorably. Marry for fame, and you will live prominently. Marry for love, and you will live happily. Divorce for money, and you will live poorly. Divorce for virtue, and you will live peacefully.
|
|
african-philosophy-quotes
dating-quotes
marriage-quotations
marriage-quotes
matshona-dhliwayo-quotes
philosopher-quotes
relationship-advice-quotes
relationship-quotes
solomonology-quotes
|
Matshona Dhliwayo |
|
b139da0
|
"If I was blind, I would still see you. If I was deaf, I would still hear you. If I was mute, I would still speak to you.
|
|
inspirational-quotes
love-quotations
love-quotes
love-quotes-and-sayings
matshona-dhliwayo-quotes
relationship-quotes
spiritual-quotations
spiritual-quotes
spirituality-quotes
|
Matshona Dhliwayo |
|
bd05c34
|
Do your clothes make you feel happy, beautiful, comfortable in your skin, handsome, confident, or powerful?
|
|
branding
communication-skills
dress-for-success
motivational-speaker
quotes-by-susan-c-young
relationship-quotes
success
susan-young
|
Susan C. Young |
|
91e1c2d
|
You can be dressed to the nines and have it all going on, but if you don't have shoes to support your look, they can be your undoing. Your shoes should be appropriate, clean, polished, and maintained if you want to make a great impression and fortify your credibility. If your shoes are scuffed, dirty, or worn, clients may wonder what other details you've neglected to attend to.
|
|
branding
communication-skills
dress-for-success
motivational-speaker
quotes-by-susan-c-young
relationship-quotes
success
susan-young
|
Susan C. Young |
|
3810b74
|
To say your mindset is critical to your success is a gross understatement--it is the underpinning!
|
|
build-confidence
communication-skills
mindset-quotes
motivational-speaker
preparation-quotes
quotes-by-susan-c-young
relationship-quotes
susan-young
|
Susan C. Young |
|
a4bfe20
|
Your mindset brings together your attitude, perceptions, experience, interpretations, opinions, beliefs, values, and understanding to determine how you think, act, walk, talk, behave, and engage.
|
|
build-confidence
communication-skills
mindset-quotes
motivational-speaker
preparation-quotes
quotes-by-susan-c-young
relationship-quotes
susan-young
|
Susan C. Young |
|
38e409f
|
Would you like to feel a calm confidence when you walk into a room full of strangers, knowing that you can start new a conversation with anyone?
|
|
build-confidence
communication-skills
mindset-quotes
motivational-speaker
preparation-quotes
quotes-by-susan-c-young
relationship-quotes
susan-young
|
Susan C. Young |
|
4d3ee3e
|
Many people go through life complaining, whining, and obsessing so much about what they don't have that they are doing exactly what it takes to block it.
|
|
build-confidence
communication-skills
mindset-quotes
motivational-speaker
preparation-quotes
quotes-by-susan-c-young
relationship-quotes
susan-young
|
Susan C. Young |
|
9226d73
|
Learn to leverage the Law of Cause and Effect to your advantage in positive ways!
|
|
build-confidence
communication-skills
mindset-quotes
motivational-speaker
preparation-quotes
quotes-by-susan-c-young
relationship-quotes
susan-young
|
Susan C. Young |
|
92299f0
|
Emotionally intelligent people trust their instincts and can identify how certain thoughts, feelings, people, and situations make them feel.
|
|
communication-skills
emotional-intelligence-quotes
motivational-speaker
preparation-quotes
quotes-by-susan-c-young
relationship-quotes
susan-young
|
Susan C. Young |
|
2aa92c2
|
Emotionally intelligent people hold themselves accountable for their behavior, failures, decisions, and successes.
|
|
communication-skills
emotional-intelligence-quotes
motivational-speaker
preparation-quotes
quotes-by-susan-c-young
relationship-quotes
susan-young
|
Susan C. Young |
|
76df83e
|
Not everyone is always going to like you. What impresses one person may turn another away. To thine own self be true.
|
|
communication-quotes
communication-skills
first-impressions
motivational-speaker
personality-development
relationship-quotes
social-networking
susan-young
trust
|
Susan C. Young |
|
32e42ad
|
"Just as your body has self-regulating mechanisms, like perspiring to cool you down and shivering to warm you up, you can regulate your emotions according to the circumstances. You can abstain from over-reacting, and you know how to set boundaries and how to say "no."
|
|
communication-skills
emotional-intelligence-quotes
motivational-speaker
preparation-quotes
quotes-by-susan-c-young
relationship-quotes
susan-young
|
Susan C. Young |
|
ee47abe
|
Even if you're not broadcasting your personal life to the universe through social media, choose your confidants wisely and with discretion. Your ability to keep your personal details close to your vest will encourage others to feel that you are trustworthy enough to be trusted with their personal details.
|
|
best-motivational-speakers
build-rapport
communication-skills
customer-service-quotes
discretion
first-impressions-quotes
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
|
Susan C. Young |
|
0dd165c
|
One simple glance can convey to your recipient that you are . . . * Present * Interested * Paying attention * Being respectful * Listening * Confident * Engaged * Caring * Dedicated * Appreciative * Empathetic * Focused * Supportive * Trustworthy * Acknowledging * Excited This list barely scratches the surface; however, it opens the conversation about how vital your eye contact is for making positive first impressions.
|
|
body-language-quotes
communication-skills
eye-contact-quotes
law-of-attraction-quotes
mirroring
motivational-speaker-susan-young
quotes-by-susan-c-young
reciprocity
relationship-quotes
|
Susan C. Young |
|
4190eb3
|
Earning Trust & Cooperation The number one thing which stands between you and meeting a new person is tension. What is the number one thing which stands between a sales person and their prospect? You guessed it . . . tension. One of our first priorities as we initiate a first impression must be to focus on how to effectively minimize or eliminate tension. Regardless of your relationship or venue, when tension is high, trust and cooperation are low. When tension is reduced, trust and cooperation increase. It is an inverse relationship. So, how can you move to reduce tension in your first impressions to increase trust and cooperation? Put yourself in their shoes and seek to relate to them with an equal footing on a level playing field. Demonstrate how you can bring value to their lives.
|
|
best-motivational-speakers
build-rapport
communication-skills
customer-service-quotes
first-impressions-quotes
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
trust
|
Susan C. Young |
|
481250d
|
Eye Contact Can Reveal if a Person is . . . * Shy or gregarious * Honest or deceitful * Confident or terrified * Interested or bored * Patient or irritated * Sincere or inauthentic * Organized or Unprepared * Attentive or distracted
|
|
body-language-quotes
communication-skills
eye-contact-quotes
law-of-attraction-quotes
mirroring
motivational-speaker-susan-young
quotes-by-susan-c-young
reciprocity
relationship-quotes
|
Susan C. Young |
|
f611576
|
"Ambiverts typically . . . * Can process information both internally and externally. They need time to contemplate on their own, but consider the opinions and wisdom from people whom they trust when making a decision. * Love to engage and interact enthusiastically with others, however, they also enjoy calm and profound communication. * Seek to balance between their personal time and social time, they value each greatly. * Are able to move from one situation to the next with confidence, flexibility, and anticipation. "Not everyone is going to like us or understand us. And that is okay. It may have nothing to do with us personally; but rather more about who they are and how they relate to the world."
|
|
employee-engagement
first-impressions-quotes
hire-keynote-speaker
introvert-or-extrovert
motivational-leadership-speaker
personality-styles
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
|
Susan C. Young |
|
67a0577
|
Get ready to take on the world from a position of personal power, strength, and intention!
|
|
communication-skills
motivational-speaker
preparation-quotes
quotes-by-susan-c-young
relationship-quotes
susan-young
|
Susan C. Young |
|
b211f54
|
When speakers make eye contact with an audience, they will be perceived as being more prepared, more competent, confident, and trustworthy. Eye contact helps to relax the speaker and reminds them that their audience is made up of separate individuals who perceive things differently. Audience response is clearly seen in the expressions of their eyes.
|
|
body-language-quotes
communication-skills
eye-contact-quotes
law-of-attraction-quotes
mirroring
motivational-speaker-susan-young
quotes-by-susan-c-young
reciprocity
relationship-quotes
|
Susan C. Young |
|
eb5e606
|
"I love acronyms, don't you? They are quick and easy tools for remembering important lessons that are too good to forget. The PEACE acronym goes straight to the heart of the matter for delivering "Service Beyond Self." When you do this one thing, you will increase your opportunities, earn loyalty and respect, and rock your first and last impressions. Persistently Exceed All Customer Expectations" --
|
|
customer-service-quotes
motivational-speaker-susan-young
positive-first-impression-quotes
positivity-quotes
quotes-by-susan-c-young
relationship-quotes
selling-success
service-beyond-self
susanspeaks-com
|
Susan C. Young |
|
40a9a9d
|
Whether it is in a sales situation, love at first sight, a husband and wife having an important conversation, a parent disciplining a child, or a teacher instructing her students, eye contact is a powerful body language for enriching engagement, focus, and communication.
|
|
body-language-quotes
communication-skills
eye-contact-quotes
law-of-attraction-quotes
mirroring
motivational-speaker-susan-young
quotes-by-susan-c-young
reciprocity
relationship-quotes
|
Susan C. Young |
|
c1b4aae
|
UN-Impressive Acts of Indiscretion * Forwarding other people's emails without getting permission. * Throwing other people under the bus to save yourself. * Talking loudly, being boorish and insensitive to the others around you. * Flagrant cheating. * Burning bridges. * Talking smack. * Dissing your competitor to your customer. * Oversharing and revealing too much personal information about yourself and others. * Breaking trust by sharing someone else's secrets. * Being passive-aggressive to manipulate a situation or person. * Saying one thing and doing another. * Being two-faced. * Lying by omission. * Dispensing bulls#@%!
|
|
best-motivational-speakers
build-rapport
communication-skills
customer-service-quotes
discretion
first-impressions-quotes
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
|
Susan C. Young |
|
2bc53a3
|
Get outside your comfort zone. Stretch beyond your norm and try new things.
|
|
communication-skills
confidence-and-attitude
confidence-quotes
first-impressions
motivational-speaker
relationship-quotes
self-confidence
self-esteem-quotes
susan-young
|
Susan C. Young |
|
c138bf6
|
Being culturally aware and respectful of others' cultures will help you to keep the habit of making eye contact in context. As a matter of fact, in some parts of the world making eye contact can be construed as being exactly the opposite of what I am sharing in these pages. Making a great first impression is always about the specific environment and circumstance, isn't it?
|
|
body-language-quotes
communication-skills
eye-contact-quotes
law-of-attraction-quotes
mirroring
motivational-speaker-susan-young
quotes-by-susan-c-young
reciprocity
relationship-quotes
|
Susan C. Young |
|
d0deb30
|
As you jump new hurdles, you gain greater confidence. Confidence can be achieved like any other practiced skill.
|
|
charm-quotes
communication-quotes
communication-skills
first-impressions
motivational-speaker
relationship-quotes
self-confidence
self-esteem-quotes
susan-young
|
Susan C. Young |
|
05ac60f
|
Our cultural lens is so much a part of us that we are not even aware of how obvious it is to others. Like the nose on your face, you may forget that it is there, but everyone else sees it. I can't look at you and not see your nose.
|
|
customer-service-quotes
employee-engagement
mindfulness
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
|
Susan C. Young |
|
3f2a45d
|
Wouldn't you like to arrive to any event or situation with a sense of confidence and ease that things are as they need to be?
|
|
communication-skills
motivational-speaker
preparation-quotes
quotes-by-susan-c-young
relationship-quotes
susan-young
|
Susan C. Young |
|
cfb2ca3
|
This is what divorce is: taking things you no longer want from people you no longer love. ~ Archie Jones
|
|
relationship-quotes
|
Zadie Smith |
|
f099785
|
We've all been in the middle of a conversation and the person with whom we are speaking breaks eye contact, appears distracted, glazes over, or looks elsewhere. Their simple eye movement can quickly break down communications by making us feel ignored, dismissed, or rejected. For some, it may be accidental and unintentional, while for others, avoiding eye contact is on purpose.
|
|
body-language-quotes
communication-skills
eye-contact-quotes
law-of-attraction-quotes
mirroring
motivational-speaker-susan-young
quotes-by-susan-c-young
reciprocity
relationship-quotes
|
Susan C. Young |
|
9b9170e
|
"There are times when eye contact can move to the dark side and become creepy, hostile, rude, or condescending. When it is overused or made for the wrong reasons, eye contact can make others feel uncomfortable and leave a terrible impression . . . * obsessive staring * mocking * too much intensity * inappropriate focus * averting eyes * obvious contempt * gawking, ogling * casting the "evil eye" * over-watching * intimidating * unwelcome looks * rolling the eyes"
|
|
body-language-quotes
communication-skills
eye-contact-quotes
law-of-attraction-quotes
mirroring
motivational-speaker-susan-young
quotes-by-susan-c-young
reciprocity
relationship-quotes
|
Susan C. Young |
|
eb0fbaf
|
7 Ways to Improve Eye Contact at any Time 1. Relax into the moment by smiling. 2. Practice making eye contact with people you trust, so that when you are with strangers, it is easier to form a connection. 3. When you feel uncomfortable, begin by looking at their mouth or forehead. 4. Lean in and show that you are interested and attentive. 5. Put a little space between you and the other person. 6. Remember that the other person may be feeling just as awkward. 7. Don't give them a blank stare throughout a conversation. Rather, practice gazing down or to the side every few moments so that you appear relaxed.
|
|
body-language-quotes
communication-skills
eye-contact-quotes
law-of-attraction-quotes
mirroring
motivational-speaker-susan-young
quotes-by-susan-c-young
reciprocity
relationship-quotes
|
Susan C. Young |
|
73b3c9d
|
Throughout your life you will meet thousands of people, but every once in a while, you feel instant chemistry with a person and connect immediately. It is like meeting an old friend or returning home again. Your relationship enjoys easy compatibility and commonality. Not only can you sometimes finish each other's sentences, but regardless of how much time may pass, you can reunite and start up wherever you left off.
|
|
body-language-quotes
communication-skills
kindred-spirits
mindset-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-chemistry
relationship-quotes
soul-mates
|
Susan C. Young |
|
52ea2d5
|
A positive attitude will elevate your energy and invigorate your tasks.
|
|
build-confidence
communication-skills
mindset-quotes
motivational-speaker
preparation-quotes
quotes-by-susan-c-young
relationship-quotes
susan-young
|
Susan C. Young |
|
430565f
|
Emotionally intelligent people can focus their emotions to improve performance and productivity.
|
|
communication-skills
emotional-intelligence-quotes
motivational-speaker
preparation-quotes
quotes-by-susan-c-young
relationship-quotes
susan-young
|
Susan C. Young |
|
6f96a0a
|
Desire. Enthusiasm. Purpose. Pleasure. Delight. Peace. Power. However you define passion, it is at the heart of your motivation.
|
|
communication-quotes
communication-skills
confidence
first-impressions
integrity
motivational-speaker
passion
relationship-quotes
susan-young
|
Susan C. Young |
|
5600cc6
|
Feeling passion fuels your spirit and feeds your joy.
|
|
communication-quotes
communication-skills
confidence
first-impressions
integrity
motivational-speaker
passion
relationship-quotes
susan-young
|
Susan C. Young |
|
4f5596f
|
Passion is a catalyst for action and provides you with the emotional stamina to stick with it, regardless of the obstacles.
|
|
communication-quotes
communication-skills
confidence
first-impressions
integrity
motivational-speaker
passion
relationship-quotes
susan-young
|
Susan C. Young |
|
a8b2a54
|
Every day should have threads of passionate pursuits within it.
|
|
communication-quotes
communication-skills
confidence
first-impressions
integrity
motivational-speaker
passion
relationship-quotes
susan-young
|
Susan C. Young |
|
7d4270c
|
Think of the times in your life when you have been deeply passionate about something. Whether it is for your family, a cause, a person, an adventure, a hobby, a career, a love for music, or even going to the beach--your passion for it helps you tap into your unique personal power to live and love your life out loud.
|
|
communication-quotes
communication-skills
confidence
first-impressions
integrity
motivational-speaker
passion
relationship-quotes
susan-young
|
Susan C. Young |
|
f4da171
|
Life rewards action. To get from where you are now to where you want to be requires forward movement and momentum. Although you may already know what it takes to bridge the gap, simply knowing what to do is not enough.
|
|
communication-skills
customer-service-quotes
emotional-intelligence-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
|
Susan C. Young |
|
468c98a
|
Kindness is a powerful bridge builder which unifies teams, bonds friends, supports loved ones, and spreads goodwill. Tending to your bridges will fortify your relationships in such way that you will keep your invitations coming and your options open for future opportunities.
|
|
customer-service-quotes
emotional-intelligence-quotes
just-be-nice
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
|
Susan C. Young |
|
5805d6c
|
Proven professionals know that by focusing on quality, you can't lose with the classics and your clothes will last longer. It's not about having expensive clothing, it is about having style.
|
|
branding
communication-skills
dress-for-success
motivational-speaker
quotes-by-susan-c-young
relationship-quotes
success
susan-young
|
Susan C. Young |
|
8eeb9ad
|
When it comes to meeting new people, playing well with others, and connecting on deeper levels, there are inherent gaps which can be closed only by being brave. When is bravery needed?
|
|
communication-skills
emotional-intelligence-quotes
just-be-nice
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
|
Susan C. Young |
|
a73ad94
|
An important part of dressing for success is not only wearing something well but making sure it is appropriate for the occasion or the environment.
|
|
branding
communication-skills
dress-for-success
motivational-speaker
quotes-by-susan-c-young
relationship-quotes
success
susan-young
|
Susan C. Young |
|
b7dc146
|
Research has shown that different colors represent different character qualities and have a powerful psychological effect. Color portrays different meanings in life and in business. Choose the colors that not only make you look and feel great, but inspire the emotions you hope to evoke.
|
|
branding
communication-skills
dress-for-success
motivational-speaker
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
success
|
Susan C. Young |
|
30c6fc3
|
Authentic people are so comfortable in their own skins they make us more comfortable in our own.
|
|
communication-quotes
communication-skills
first-impressions
motivational-speaker
personality-development
relationship-quotes
social-networking
susan-young
trust
|
Susan C. Young |
|
da0bcfa
|
Developing your emotional intelligence will allow you to explore new depths of understanding in yourself and others.
|
|
communication-skills
emotional-intelligence-quotes
motivational-speaker
preparation-quotes
quotes-by-susan-c-young
relationship-quotes
susan-young
|
Susan C. Young |
|
859733c
|
Your EQ (emotional quotient) is your capacity to recognize, discriminate, and label emotions accurately and interpret them to help guide your thinking and behavior.
|
|
communication-skills
emotional-intelligence-quotes
motivational-speaker
preparation-quotes
quotes-by-susan-c-young
relationship-quotes
susan-young
|
Susan C. Young |
|
ef9f3ad
|
Punctuality Plus. When you have scheduled an appointment, or have made a commitment, you have essentially made a promise. Being punctual demonstrates your consideration for others and that you can be depended upon.
|
|
branding
communication-skills
healthy-habits
motivational-speaker
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
success
|
Susan C. Young |
|
de02991
|
While having a strong character foundation may not sell newspapers, increase TV ratings, or make a person famous, it's essential for building a life that is meaningful and matters.
|
|
communication-quotes
communication-skills
confidence
first-impressions
integrity
motivational-speaker
relationship-quotes
susan-young
trust
|
Susan C. Young |
|
2bf0f50
|
Have you ever known a person who was highly intelligent, yet their lack of character destroyed your impression of them? Even though they may have been accomplished, articulate, and knowledgeable, their words became impotent and irrelevant.
|
|
communication-quotes
communication-skills
confidence
first-impressions
integrity
motivational-speaker
relationship-quotes
susan-young
trust
|
Susan C. Young |
|
2e9a906
|
Asking permission to call someone by their first name is a gesture of gentility and consideration. And once permission is granted, the gate is open for mutual respect and mutual purpose. Simply demonstrating this courtesy before making an assumption is impressive. Once permission is granted, you have earned points on both sides.
|
|
communication-skills
customer-service-quotes
employee-engagement
first-impressions-quotes
motivational-leadership-speaker
motivational-speaker-susan-young
professional-development
quotes-by-susan-c-young
relationship-quotes
|
Susan C. Young |
|
5d9c86d
|
When you become an actively engaged listener, you will develop the mindful awareness that active listening involves multiple layers and distinct levels.
|
|
communication-skills
customer-service-quotes
healthy-conversation
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
|
Susan C. Young |
|
543c585
|
To make matters even more complicated, research has shown that we remember only 25-50 percent of what we hear. This inclination not only compromises our connection with another person, but we can fail to retain vital information. All this evidence demonstrates that it is imperative that we intentionally pay closer attention and strive to become an in-depth listener.
|
|
communication-skills
customer-service-quotes
healthy-conversation
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
|
Susan C. Young |
|
a70f576
|
UN-Impressives of the Poor Listener * Thinking about what you should have done, could have done, or need to do. * Allowing your emotional reactions to take over. * Interrupting the person talking. * Replying before you hear all the facts. * Jumping to conclusions and making assumptions. * Being preoccupied with what you're going to say next. * Getting defensive or being over-eager. * One-upmanship--feeling the urge to compete and add something bigger, better, or more significant than what the speaker has to share. * Imposing an unsolicited opinion. * Ignoring and changing the subject altogether.
|
|
communication-skills
customer-service-quotes
healthy-conversation
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
|
Susan C. Young |
|
27f0893
|
Being Present Years ago, I attended a conference where the keynote speaker encouraged everyone to BE HERE NOW! It grabbed people's attention and reminded us that living, loving, listening, and laughing all occur in the present moment.
|
|
communication-skills
customer-service-quotes
healthy-conversation
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
|
Susan C. Young |
|
483edcd
|
Become keenly aware of these three layers to discover whether you're listening with interest and intent for excellent communication and understanding--or are you unintentionally sabotaging potentially phenomenal conversations. Knowledge of the listening planes will raise your awareness. And as you apply these, enjoy the surprising difference.
|
|
communication-skills
customer-service-quotes
healthy-conversation
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
|
Susan C. Young |
|
8efbe62
|
When my son Nick was five years old, he was sitting at the kitchen bar while I prepared dinner. In typical busy mother fashion, I was multitasking--cooking, cleaning, running the laundry, answering the phone, and attempting to listen to what he had to say.
|
|
communication-skills
customer-service-quotes
healthy-conversation
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
|
Susan C. Young |
|
ff93ec3
|
Listening is one of the finest ways to demonstrate our love for another human being. How many marriages could be saved, friendships healed, careers made, and opportunities enjoyed if people would simply stop what they are doing and listen deeply to what another person has to say. If practiced by everyone, this principle could be a world-changer!
|
|
communication-skills
customer-service-quotes
healthy-conversation
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
|
Susan C. Young |
|
0ae0ffd
|
The process of attentive listening makes the other person feel important, valued, and heard. For Nick, listening was, and still is, love. I've never forgotten that precious moment--and the lesson!
|
|
communication-skills
customer-service-quotes
healthy-conversation
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
|
Susan C. Young |
|
ae58125
|
Think about the people in your life with whom you have the most engaging dialogue--the ones who will listen to you and consider your opinions regardless of the topic. They'll stop whatever they are doing to give you their full attention. They become completely present and hear you.
|
|
communication-skills
customer-service-quotes
healthy-conversation
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
|
Susan C. Young |
|
0240927
|
The Physical Language of Listening Active listening is a physical process which transcends simply hearing. Your body language speaks on your behalf as to whether you are fully present and engaged . . . * Make eye contact. * Nod your head; confirm. * Use your eyebrows and expressions of emotions to show that you're paying attention. * Lean forward. * Listen patiently to demonstrate respect and sensitivity. * Open your physical presence to encourage them to continue.
|
|
communication-skills
customer-service-quotes
healthy-conversation
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
|
Susan C. Young |
|
ca32fbb
|
Now let's look at the flip side. When a diligent and caring person receives your complaint, they have the power to turn a challenge into a triumph. Through active listening, they demonstrate that your satisfaction is their top priority. They not only seek to solve your problem, but they are dedicated to re-earning your trust, your respect, and keeping your business.
|
|
communication-skills
customer-service-quotes
healthy-conversation
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
|
Susan C. Young |
|
1fdc3d6
|
A positive attitude will help fortify your courage to build unshakable confidence and healthy self-esteem.
|
|
build-confidence
communication-skills
mindset-quotes
motivational-speaker
preparation-quotes
quotes-by-susan-c-young
relationship-quotes
susan-young
|
Susan C. Young |
|
3be7c04
|
Share your happiness with others--its contagious!
|
|
build-confidence
communication-skills
mindset-quotes
motivational-speaker
preparation-quotes
quotes-by-susan-c-young
relationship-quotes
susan-young
|
Susan C. Young |
|
73fdeaf
|
A positive attitude will empower you to be more resilient to proactively adapt to change.
|
|
build-confidence
communication-skills
mindset-quotes
motivational-speaker
preparation-quotes
quotes-by-susan-c-young
relationship-quotes
susan-young
|
Susan C. Young |
|
77e33dd
|
A positive attitude will help you edge out cynicism and pessimism to restore hope and optimism.
|
|
build-confidence
communication-skills
mindset-quotes
motivational-speaker
preparation-quotes
quotes-by-susan-c-young
relationship-quotes
susan-young
|
Susan C. Young |
|
5f5d719
|
Experts agree that color can stimulate emotions which evoke different responses. Simply by changing colors, you can change moods, communication, perceptions, energy, and expectations.
|
|
branding
communication-skills
dress-for-success
motivational-speaker
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
success
|
Susan C. Young |
|
c40a401
|
Simply by living life you will gain new experiences that are uniquely your own. Your vantage points along your journey will help you form your perceptions, grow your influence, and ground you in a wisdom which can only be gained from having been there and having done it.
|
|
branding
communication-skills
healthy-habits
motivational-speaker
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
success
|
Susan C. Young |
|
c6e62e9
|
Your education can be the 'make or break' difference when a hiring manager reads your resume or invites you in for an interview. In our competitive world, today a Master's Degree has become the new differentiator that a Bachelor's Degree once was.
|
|
branding
communication-skills
healthy-habits
motivational-speaker
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
success-quotes
|
Susan C. Young |
|
7f70fb0
|
Rather than allowing your failures to define you, learn from your experience to do better next time.
|
|
branding
communication-skills
healthy-habits
motivational-speaker
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
success-quotes
|
Susan C. Young |
|
fb4c991
|
How can you build credibility without grandstanding as you strive to stand apart from the crowd?
|
|
branding
communication-skills
healthy-habits
motivational-speaker
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
success-quotes
|
Susan C. Young |
|
426c761
|
Your level of education speaks on your behalf. It demonstrates your ability to establish a clear vision, prioritize your goals, and honor your commitments. Oh yeah, did I mention it also makes you smarter?
|
|
branding
communication-skills
healthy-habits
motivational-speaker
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
success-quotes
|
Susan C. Young |
|
fd1bfc0
|
People will form impressions, assumptions, opinions, and judgments all within a few short seconds. To make a favorable first impression and make these seconds count, enhance your image by choosing clean, crisp, appropriate attire that reflects confidence and professionalism.
|
|
branding
communication-skills
dress-for-success
motivational-speaker
quotes-by-susan-c-young
relationship-quotes
success
susan-young
|
Susan C. Young |
|
4778a1b
|
"Well Hello Halo! It is human nature for us to make generalized judgments about a person using only a couple of traits. The "Expressivity Halo" Theory explains how we connect various personalities to specific facial expressions and assign assumptions about that person." --
|
|
communication-skills
customer-service-quotes
expressions-of-emotion
law-of-attraction-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
smiling-quotes
susanspeaks-com
|
Susan C. Young |
|
16e601b
|
Proper posture conveys that you are ready to take command and master new situations. When you project this level of confidence, you will instill confidence in others.
|
|
communication-skills
customer-service-quotes
expressions-of-emotion
law-of-attraction-quotes
motivational-speaker-susan-young
posture-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
|
Susan C. Young |
|
85177b0
|
"In 1966, American anthropologist Edward T. Hall specified four distinct distance zones to describe the perception of physical space around us. Understanding these zones and honoring their invisible boundaries will give you a sixth sense about another person's "space" as well as your own. Intimate Zone (less than 2') --This zone represents our personal space and is reserved for the most trusted and loved people in our lives. Touching, hugging, standing side by side, and engaging in private conversations is common and encouraged. When an interloper violates this personal space, great discomfort and awkwardness can be created. What to do? Take a step back or sideways. Personal Zone (2'-4') --This is the distance for interaction with good friends, family, social gatherings, or parties. It's an easy and relaxed space for talking, shaking hands, gesturing, laughing and making faces. Social Zone (4'-12') --This zone seems to be an appropriate distance for casual friends, colleagues, and acquaintances to interact. It is the comfortable distance we maintain while interacting or addressing large groups of people. Public Zone (over 12') --This is the distance we keep from strangers or persons with little acquaintance. It provides the greatest distance between people. This is a safe space that still allows us to experience community and belonging with new people."
|
|
communication-skills
customer-service-quotes
emotional-intelligence-quotes
expressions-of-emotion
law-of-attraction-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
|
Susan C. Young |
|
51e3f6a
|
Know your audience! With the high level of cultural sensitivity these days, it is often better to err on the side of caution. If you don't want your humor to come back and bite you, don't hurt one person to entertain another. We can have humor without making fun of other people.
|
|
best-motivational-speakers
build-rapport
communication-skills
customer-service-quotes
emotional-intelligence
first-impressions-quotes
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
|
Susan C. Young |
|
d78f5bc
|
"I have noticed generational humor exists as well. Since our frames of reference and cultural influences vary, there is a lot of room for misinterpretation and the potential to not "get it."
|
|
best-motivational-speakers
build-rapport
communication-skills
customer-service-quotes
emotional-intelligence
first-impressions-quotes
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
|
Susan C. Young |
|
abfe57f
|
Don't try to make a joke just to make a joke. Sometimes, as human beings, we so want to fit in and connect that we try TOO hard to be something we are not. It's okay if you're not the life of the party. It's fine if you're not a stand-up comedian. Just be you. Real life provides real humor when we're paying attention to it. Share what makes you laugh.
|
|
best-motivational-speakers
build-rapport
communication-skills
customer-service-quotes
emotional-intelligence
first-impressions-quotes
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
|
Susan C. Young |
|
8301d36
|
Think of fun ways you can connect with your business or social circles. When you're with your tribe--or like-minded people--they'll laugh and learn right alongside you.
|
|
best-motivational-speakers
build-rapport
communication-skills
customer-service-quotes
first-impressions-quotes
fun-and-humor
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
|
Susan C. Young |
|
0647218
|
Your grammar is crucial to your image, brand, and reputation. It reflects upon your level of intelligence, education, experience, upbringing, and native geography. Poor grammar can totally bomb a job interview, make someone delete your email request, cause people to judge you behind your back, or dismiss you as being a poor communicator. It is all preventable!
|
|
customer-service-quotes
employee-engagement
first-impressions-quotes
hire-keynote-speaker
motivational-leadership-speaker
networking-quotes
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
|
Susan C. Young |
|
e6bde10
|
There will be times when you would be wise to err on the side of caution. And rather than making a magnificent misstep, zip your lip and bite your tongue for personal and professional self-preservation.
|
|
best-motivational-speakers
build-rapport
communication-skills
customer-service-quotes
discretion
first-impressions-quotes
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
|
Susan C. Young |
|
b52c27c
|
Zip Your Lip & Bite Your Tongue The discreet communicator knows when it's time to speak and when it's time to listen. He conscientiously refrains from opening a topic of discussion if it is bad timing or inappropriate. He will stop, look, learn, and listen for cues to ensure he doesn't get caught with his foot in his mouth.
|
|
best-motivational-speakers
build-rapport
communication-skills
customer-service-quotes
discretion
first-impressions-quotes
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
|
Susan C. Young |
|
37aee83
|
You already know the difference between being a gracious person versus a rude one.
|
|
emotional-intelligence-quotes
etiquette-quotes
good-manners-quotes
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
|
Susan C. Young |
|
3d4c5c1
|
Your manners are critical for both making a positive first impression and creating success in life, love, and business.
|
|
emotional-intelligence-quotes
etiquette-quotes
good-manners-quotes
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
|
Susan C. Young |
|
6ae3c2e
|
"Confession. Years ago, I was invited to a cocktail party for an Asian-American networking group. As I introduced myself to a Japanese businessman, I reached out and firmly shook his hand. Much to my embarrassment now, I automatically took my other hand and wrapped our hands in a "hand hug." This is a common gesture of friendship in the South. As his wife approached, however, she appeared appalled and felt disrespected that I was touching her husband. Our cultural differences were marked. Despite this cultural mishap, I was able to redeem myself. We all moved past it and delighted in an interesting conversation. Physical touch is a touchy topic (pun intended), especially when various cultures are involved."
|
|
communication-skills
customer-service-quotes
emotional-intelligence-quotes
handshake-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
|
Susan C. Young |
|
71114f4
|
Handshakes, Hugs & Other Touching. Learning how to touch appropriately can elevate your presentation, demonstrate respect, and convey confidence.
|
|
communication-skills
customer-service-quotes
emotional-intelligence-quotes
handshake-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
|
Susan C. Young |
|
f2b3574
|
Orientation & Proximity. Be aware of the orientation between yourself and others so that you can be sensitive and responsive to their comfort zones.
|
|
communication-skills
customer-service-quotes
emotional-intelligence-quotes
motivational-speaker-susan-young
proximity-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
|
Susan C. Young |
|
77d407f
|
Effective communication requires an elevated level of self-awareness, and desire to understand and appreciate one another.
|
|
employee-engagement
first-impressions-quotes
hire-keynote-speaker
introvert-or-extrovert
motivational-leadership-speaker
personality-styles
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
|
Susan C. Young |
|
bf16212
|
"My man Daniel sees twenty patients a day, many of whom he has never met before their appointment. With only fifteen to twenty minutes to spare, he has no choice but to use the gift of gab to connect quickly. He said, "Small talk is easier than big talk, especially with someone you do not know. It is an easy stepping stone to help you break the silence for more comfortable conversation. This initial form of communication opens the door for big talk." Find ways to start small talk with new people and they will be impressed by your friendly disposition and sincere interest."
|
|
employee-engagement
first-impressions-quotes
hire-keynote-speaker
introvert-or-extrovert
motivational-leadership-speaker
personality-styles
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
|
Susan C. Young |
|
b244365
|
"The Swiss psychiatrist Carl Jung (1875-1961) first introduced the concept of "synchronicity" to describe the meaningful coincidences which occur in our lives and connect us all in our humanity."
|
|
employee-engagement
first-impressions-quotes
hire-keynote-speaker
introvert-or-extrovert
motivational-leadership-speaker
personality-styles
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
|
Susan C. Young |
|
f2ae7cc
|
"Being "out of sync" happens all the time . . . * Have you ever begun a discussion when the timing was not right and your message was subsequently rejected? * Have you ever said the right thing at the wrong time and ended up looking stupid or inappropriate? * Or perhaps rather than having a positive or a negative effect, your message fell on deaf ears and had no effect at all? * Has your poor timing ever resulted in social awkwardness, humiliating rejection, or alienation? * Has anyone ever attempted a serious discussion with you in the middle of your day when you were overwhelmed by phone calls, emails, and appointments?"
|
|
employee-engagement
first-impressions-quotes
hire-keynote-speaker
introvert-or-extrovert
motivational-leadership-speaker
personality-styles
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
|
Susan C. Young |
|
c5cb172
|
Since we are all unique and individual, being cognizant of different personality styles will help you better recognize where others are coming from to minimize barriers, build trust, and catapult your newfound communication skills into meaningful connections. The savvy socializer knows this all.
|
|
customer-service-quotes
employee-engagement
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
selling-success
susanspeaks-com
|
Susan C. Young |
|
1e6322d
|
The Art of Communication shares insights to help you communicate with a higher awareness and focused intention and meet people on their level to increase clarity and understanding.
|
|
customer-service-quotes
employee-engagement
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
selling-success
susanspeaks-com
|
Susan C. Young |
|
1976c28
|
When you begin conversations with confidence and listen attentively, you will become more flexible and adaptable in most any situation.
|
|
customer-service-quotes
employee-engagement
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
selling-success
susanspeaks-com
|
Susan C. Young |
|
1afa133
|
ASK YOURSELF: * Have you pondered a question and someone ironically shows up with the answers? * Have you ever been thinking of a friend and within moments they mysteriously call or come by? * How many times have you seen a meaningful relationship start because the right people were in the right place at the right time for the right opportunity?
|
|
employee-engagement
first-impressions-quotes
hire-keynote-speaker
introvert-or-extrovert
motivational-leadership-speaker
public-speaking
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
|
Susan C. Young |
|
d9a718b
|
Sometimes you must earn the right to be included. Otherwise, you may appear awkward or pushy.
|
|
customer-service-quotes
employee-engagement
mindfulness
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
|
Susan C. Young |
|
ca57568
|
When a person is focused completely on self it is nearly impossible to be mindful of others at the same time. That is a contradiction for healthy communication, networking, and relationship building.
|
|
customer-service-quotes
employee-engagement
mindfulness
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
|
Susan C. Young |
|
e5c4d08
|
Life wasn't meant to be so serious. Enjoy life, be fun, spend time with people who make you happy, widen that smile, and laugh out loud. Learn to laugh at yourself.
|
|
best-motivational-speakers
build-rapport
communication-skills
customer-service-quotes
emotional-intelligence
first-impressions-quotes
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
|
Susan C. Young |
|
819735b
|
Your self-talk is a silent force working behind the scenes that determine how you present yourself to the world.
|
|
customer-service-quotes
employee-engagement
first-impressions-quotes
hire-keynote-speaker
motivational-leadership-speaker
networking-quotes
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
|
Susan C. Young |
|
faef85a
|
How's your humor? What can you do to have more humorous lines to use in the right place at the right time? I highly recommend it! Laughter is the best medicine indeed. Not only will you enjoy the experience yourself, but the people around you will enjoy the entertainment.
|
|
best-motivational-speakers
build-rapport
communication-skills
customer-service-quotes
emotional-intelligence
first-impressions-quotes
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
|
Susan C. Young |
|
4469da7
|
"When Humor Falls Flat "Humor is not a "one-size fits all" guarantee. What is hilarious to one person may be offensive to another. By being emotionally intelligent and self-aware, you can discern how, when, why, or where to be funny . . . or not. You might be walking on thin ice and risk making a damaging first impression if you use humor that is: * At the expense of others. * Thoughtless sarcasm. * Belittling or condescending. * Hitting below the belt. * Creepy or profane. * Raunchy humor with sexual innuendo. * Politically incorrect. * Mean-spirited."
|
|
best-motivational-speakers
build-rapport
communication-skills
customer-service-quotes
emotional-intelligence
first-impressions-quotes
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
|
Susan C. Young |
|
34bf9a0
|
communication skills, quotes by Susan C Young, relationship quotes, employee engagement, speaker Susan Young, first impressions quotes, networking quotes, customer service quotes, motivational leadership speaker, hire keynote speaker
|
|
customer-service-quotes
employee-engagement
first-impressions-quotes
hire-keynote-speaker
motivational-leadership-speaker
networking-quotes
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
|
Susan C. Young |
|
1ef0837
|
"My friend Scott Friedman (ScottFriedman.net) is a motivational humorist who specializes in employee engagement, celebration, and customer service. He teaches organizations that when their organizations are happy, they enjoy increased productivity, higher performance, better engagement, and elevated levels of health and well-being among their people. In his book, Happily Ever Laughter, Scott shares, "Personal stories are excellent (and entertaining) catalysts both for communicating big ideas and for presenting your most original humor. Better yet, stories let you provide more substance in less time. Jokes, on the other hand, have less reach substance-wise. Why? Because a joke is meant to entertain. A story, on the other hand, has inherent meaning. Stories allow the audience to get to know you, your imperfections, your flaws, and your foolishness. You can be vulnerable right there with audience watching. You can entertain, enlighten and teach all in the same effort."
|
|
best-motivational-speakers
build-rapport
communication-skills
customer-service-quotes
first-impressions-quotes
fun-and-humor
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
|
Susan C. Young |
|
216b749
|
Review and reread your work before you hit send, post, or publish. Thankfully, many of the social media channels allow you to edit what you have created after they have been posted. However, there will be times when what you send out will be un-retractable. In some cases, they are there forever. So choose your words wisely!
|
|
customer-service-quotes
employee-engagement
first-impressions-quotes
hire-keynote-speaker
motivational-leadership-speaker
networking-quotes
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
|
Susan C. Young |
|
0687c1c
|
An Unapproachable person may be exhibiting behaviors which are . . . * Tense and prickly. * Remote and preoccupied. * Cold and distant. * Withholding of acknowledgement or response. * Apathetic and disconnected. * Preoccupied and distracted. * Intimidating. * Snobbish or cliquish.
|
|
body-language-quotes
communication-skills
kindred-spirits
law-of-attraction-quotes
mindset-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
soul-mates
|
Susan C. Young |
|
daa7324
|
Ask yourself and become more aware--are you . . . * Speaking poorly of others in judgment, gossip, and intolerance? * Looking for, dwelling on, and obsessing over the negative? * Being grumpy, negative, and infecting others with your bad attitude or victim mentality?
|
|
body-language-quotes
communication-skills
kindred-spirits
law-of-attraction
mindset-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
soul-mates
|
Susan C. Young |
|
d52b441
|
Mirroring is a powerful neuro-linguistic programming technique that can be used to bond with others, build rapport, and reach mutual understanding more quickly. You may already be using it instinctively without even being aware.
|
|
communication-skills
law-of-attraction-quotes
mindset-quotes
mirroring
motivational-speaker-susan-young
neuro-linguistic-programming
quotes-by-susan-c-young
reciprocity
relationship-quotes
|
Susan C. Young |
|
f54b054
|
"Mirroring is simply the process of discreetly matching and mirroring the subtle behaviors and qualities of the person with whom you are connecting. It's a form of behavioral reflection that unconsciously reveals, "We're more alike than we are different."
|
|
communication-skills
law-of-attraction-quotes
mindset-quotes
mirroring
motivational-speaker-susan-young
neuro-linguistic-programming
quotes-by-susan-c-young
reciprocity
relationship-quotes
|
Susan C. Young |
|
0c6ccfe
|
Meaningful eye contact has the power to transcend time and space to connect us with others and can be one of the most gracious and important ways to demonstrate attention and respect.
|
|
body-language-quotes
communication-skills
eye-contact-quotes
law-of-attraction-quotes
mirroring
motivational-speaker-susan-young
quotes-by-susan-c-young
reciprocity
relationship-quotes
|
Susan C. Young |
|
4f84c1f
|
When you make eye contact with another person, you can send thousands of silent messages without even speaking a word. No wonder eye contact can be both a direct form of communication and an elusive attribute at the same time.
|
|
body-language-quotes
communication-skills
eye-contact-quotes
law-of-attraction-quotes
mirroring
motivational-speaker-susan-young
quotes-by-susan-c-young
reciprocity
relationship-quotes
|
Susan C. Young |
|
9bfdea6
|
Research has shown that smiling releases endorphins--the happy hormones that shift your physiology for improved well-being. When you smile and your eyes crinkle, your body releases chemicals that change the chemistry of your brain, lifting spirits, and reducing pain. Even when it is hard to smile and you are forcing it, positive changes take place in your physiology.
|
|
body-language-quotes
communication-skills
expressions-of-emotion
law-of-attraction-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
smiling-quotes
susanspeaks-com
|
Susan C. Young |
|
609fa1a
|
Your smile is a magnet for goodwill and positivity. In unison with your attitude, people gravitate to happy people!
|
|
body-language-quotes
communication-skills
expressions-of-emotion
law-of-attraction-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
smiling-quotes
susanspeaks-com
|
Susan C. Young |
|
5e08ce0
|
Some will reveal how you interact with the world around you, where you direct your energy, how you make decisions, how you approach work, and how you tend to communicate. Others will reveal how you give and receive love and what it takes to feel appreciated.
|
|
customer-service-quotes
employee-engagement
first-impressions-quotes
hire-keynote-speaker
motivational-leadership-speaker
networking-quotes
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
|
Susan C. Young |
|
6a5ce81
|
I am sharing this wonderful information with the caveat that I am not promising, endorsing, guaranteeing, judging, or predicting any outcomes for you. I'm simply providing you with tools which I have enjoyed and hope you will too!
|
|
customer-service-quotes
employee-engagement
first-impressions-quotes
hire-keynote-speaker
motivational-leadership-speaker
networking-quotes
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
|
Susan C. Young |
|
c9c8285
|
Extroverts typically . . . * Process information externally by verbalizing, collaborating, brainstorming, discussing, sharing their ideas, and communicating until they achieve desired results. * Are rejuvenated and re-charged by being around people, interacting with friends and family, and having dynamic conversations. * Enjoy the excitement and adventure of a new situation or setting. * Tend to be more colorful, unpredictable, daring, stylish, and cluttered in their clothing, home furnishings, offices, and surroundings. * Love meeting new people and making new friends. They enjoy variety and engaging on all levels. * Are very spontaneous, resilient, and adapt well to change.
|
|
employee-engagement
first-impressions-quotes
hire-keynote-speaker
introvert-or-extrovert
motivational-leadership-speaker
personality-styles
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
|
Susan C. Young |
|
db7ae6c
|
When you strive to become a conversational chameleon, you can more swiftly adapt to your environment and surroundings for your own safety, survival, and healthy well-being.
|
|
employee-engagement
first-impressions-quotes
hire-keynote-speaker
introvert-or-extrovert
motivational-leadership-speaker
personality-styles
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
|
Susan C. Young |
|
3e335ab
|
Learning the personality styles of others will further heighten your awareness of differences to enhance your social agility. When you gain clarity on what is important to others and why they act as they do, you will be better able to engage confidently with their energies and personalities to thrive in most any situation.
|
|
employee-engagement
first-impressions-quotes
hire-keynote-speaker
introvert-or-extrovert
motivational-leadership-speaker
personality-styles
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
|
Susan C. Young |
|
d297f74
|
"The Gift of Gab She continued by saying, "Many people dismiss small talk as being a waste of time. If you think small talk is not worthy of your time you are making a big mistake. It is actually one of the best ways for you to get to know someone. Don't be afraid to share a little bit about yourself so that you give another person enough information to ask questions. Small talk is the biggest talk we do."
|
|
employee-engagement
first-impressions-quotes
hire-keynote-speaker
introvert-or-extrovert
motivational-leadership-speaker
personality-styles
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
|
Susan C. Young |
|
97d7870
|
Take your place among experienced professionals by focusing on ways to learn, grow, and succeed.
|
|
branding
communication-skills
healthy-habits
motivational-speaker
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
success-quotes
|
Susan C. Young |
|
7cae868
|
With your mind alert and your eyes wide open, you will be better able to assess your space and your place for optimizing exchanges and your communication impressions.
|
|
customer-service-quotes
employee-engagement
mindfulness
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
|
Susan C. Young |
|
81afe7d
|
When you are socially aware, you will realize whether you are forcing yourself into a conversation or have actually been invited to participate.
|
|
customer-service-quotes
employee-engagement
mindfulness
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
|
Susan C. Young |
|
432a5ba
|
"It is unimpressive to interrupt another person while they are talking. Interrupting someone in mid-sentence demonstrates that your focus is on yourself, not the person talking. I had a friend who used a humorous retort whenever someone would interrupt him. He would graciously, albeit sarcastically, say, "I'm sorry, I didn't mean to speak while you were interrupting." It always got a laugh, yet he was cleverly letting the intruder know of his infraction without being too confrontational."
|
|
emotional-intelligence-quotes
etiquette-quotes
good-manners-quotes
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
|
Susan C. Young |
|
eb756ad
|
Polishing the gold in others is easy to do and a valuable habit to develop to transform your relationship results. People will usually rise to the occasion and live up to your positive expectations.
|
|
find-the-best-in-others
how-to-be-complimentary
motivational-speaker-susan-young
positive-first-impression-quotes
positivity-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
|
Susan C. Young |
|
079ac59
|
To Polish the Gold & Help Others Shine . . . Say something nice! My wise mother raised us with the philosophy that if you can't say something nice, don't say anything at all. That is a Southern custom if there ever was one! It is easy to find fault, criticize, condemn, and complain--but none of these behaviors will help you enjoy positive relationship results.
|
|
find-the-best-in-others
how-to-be-complimentary
motivational-speaker-susan-young
polish-the-gold
positive-first-impression-quotes
positivity-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
|
Susan C. Young |
|
08c2d2a
|
"To Polish the Gold & Help Others Shine . . . Catch people doing things right: Outstanding leaders know that people will be more engaged, perform at higher levels, and be more loyal when they are appreciated and celebrated. Jeff West, international speaker and author of The Unexpected Tour Guide, shares that "People will jump over high hurdles, fight fires and break through walls for leaders who find them doing things right. Building that kind of chemistry is essential if a team is going to jell." Capitalize on the opportunity to notice what people are doing right at work and at home and they will deliver their best. As the old saying goes, "A person who feels appreciated will always do more than expected."
|
|
find-the-best-in-others
how-to-be-complimentary
motivational-speaker-susan-young
polish-the-gold
positive-first-impression-quotes
positivity-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
|
Susan C. Young |
|
f5cc233
|
Throughout the history of mankind, the virtues embraced by humanity have remained true, unwavering, and consistent.
|
|
communication-quotes
communication-skills
confidence
first-impressions
integrity
motivational-speaker
relationship-quotes
susan-young
trust
|
Susan C. Young |
|
ddff4fb
|
"According to the "universality studies" conducted by psychologists Paul Ekman, Carroll Izard, and Friesen (1969-1972), the words Happiness. Fear. Anger. Sadness. Contempt. Surprise. Disgust. describe the natural expressions of emotion shared by the entire human race."
|
|
communication-skills
customer-service-quotes
expressions-of-emotion
law-of-attraction-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
smiling-quotes
susanspeaks-com
|
Susan C. Young |
|
055f675
|
What are the key elements for a fabulous, well-delivered compliment? You . . . * are sincere and genuine. * give it freely without expecting anything in return. Your compliment is a selfless gift, not a boomerang. * are specific and detailed. * elaborate on why you like something. * describe how their positive virtue has positively impacted you. * can use adjectives for more colorful descriptions. * keep it positive. * say it like you mean it with intentional impact. * use discretion and good judgment. * leave no room for misinterpretation or misunderstanding. * say the right thing at the right moment and let it flow organically. Finding sincere ways to compliment others is a powerful way to make a great first and last impression.
|
|
find-the-best-in-others
how-to-give-a-compliment
motivational-speaker-susan-young
polish-the-gold
positive-first-impression-quotes
positivity-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
|
Susan C. Young |
|
93e2a1f
|
While many may claim that these virtues are old-fashioned, they are essential materials for building a solid and worthwhile foundation for your life that will never go out of style.
|
|
communication-quotes
communication-skills
confidence
first-impressions
integrity
motivational-speaker
relationship-quotes
susan-young
trust
|
Susan C. Young |
|
aa86ff3
|
Our modern-day society is often so consumed with external appearances that living a virtuous life may sound boring and dull. However, the love and beauty that lies deep within the human spirit resonates with plain and simple goodness.
|
|
communication-quotes
communication-skills
confidence
first-impressions
integrity
motivational-speaker
relationship-quotes
susan-young
trust
|
Susan C. Young |
|
4d07a86
|
When you take the high road to living a virtuous life, you are fortified by knowing that regardless of what life throws your way or what storms may rage, you are grounded in goodness. In this, you secure not only your own integrity, but you secure it in the eyes others.
|
|
communication-quotes
communication-skills
confidence
first-impressions
integrity
motivational-speaker
relationship-quotes
susan-young
trust
|
Susan C. Young |
|
0eac940
|
Making a great first impression is not an accident, and with a little planning, experimentation, and application, you can transform your style, substance, and impact.
|
|
branding
communication-skills
dress-for-success
motivational-speaker
quotes-by-susan-c-young
relationship-quotes
success
susan-young
|
Susan C. Young |
|
5799da9
|
Once you are dressed there may be still more you can do to enhance, complement, or complete your look. Simply changing your accessories will change your entire impression.
|
|
branding
communication-skills
dress-for-success
motivational-speaker
quotes-by-susan-c-young
relationship-quotes
success
susan-young
|
Susan C. Young |
|
b2e201e
|
If you have ever experienced this type of unprofessional treatment, I doubt you would even consider giving them business in the future. Interrupting, ignoring, patronizing, or antagonizing a customer is like pouring gas on a fire and creates a more explosive situation than the original complaint. Still, it continues to happen every day, costing companies millions in lost revenue.
|
|
communication-skills
customer-service-quotes
healthy-conversation
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
|
Susan C. Young |
|
4725068
|
We are all wired with a natural propensity to learn, grow, and expand. Think of the positive things that make you happy, bring you joy, deepen your understanding, and make you feel wonderful. These things enlarge and grow with positive energy, don't they? The opposite is true as well; negative things make us feel stressed, sad, angry, or overwhelmed. They leave us feeling depleted and contracted.
|
|
body-language-quotes
communication-skills
energy-quotes
expansion-quotes
mindset-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
|
Susan C. Young |
|
4d15582
|
ASK YOURSELF: Who are the people you are drawn to who bring out the best in you? How do they make you feel? Is your positive energy doing the same thing for others?
|
|
body-language-quotes
communication-skills
energy-quotes
expansion-quotes
mindset-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
|
Susan C. Young |
|
3967afe
|
Upbeat people make us feel appreciated, important, and fantastic. These are the folks who expand and warm us with their positive energy.
|
|
body-language-quotes
communication-skills
energy-quotes
expansion-quotes
mindset-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
|
Susan C. Young |
|
a1e7881
|
The Broaden-and-Build Theory in Positive Psychology suggests that positive emotions initiate upward spirals of positivity which contribute to our optimal well-being. It is no wonder positive people are more likely to make a positive impact!
|
|
body-language-quotes
communication-skills
energy-quotes
expansion-quotes
mindset-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
|
Susan C. Young |
|
52c8ce7
|
People who cast a negative energy can make us feel doubtful, devalued, and disrespected. In response, we contract and are left cold as our awesome energy evaporates in their shadow. Downward emotional spirals ensue.
|
|
body-language-quotes
communication-skills
energy-quotes
expansion-quotes
mindset-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
|
Susan C. Young |
|
95a514e
|
A light-hearted point to consider: Do you know the number one reason a man falls in love with a woman? Because of how she makes him feel about himself. Do you know the number one reason a man falls out of love with a woman? Because of how she makes him feel about himself! It is the same reason! When you inspire and motivate another person through your positive energy, they want you to stick around!
|
|
body-language-quotes
communication-skills
energy-quotes
expansion-quotes
mindset-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
|
Susan C. Young |