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Link Quote Stars Tags Author
bdc86bc "Fairy Tales give you more than just smile. fairy-tales-retold fairytales hope love love-quotes paraphrasing-g-k-chesterton relationship-quotes smile true-love Ameya Agrawal
b139da0 "If I was blind, I would still see you. If I was deaf, I would still hear you. If I was mute, I would still speak to you. inspirational-quotes love-quotations love-quotes love-quotes-and-sayings matshona-dhliwayo-quotes relationship-quotes spiritual-quotations spiritual-quotes spirituality-quotes Matshona Dhliwayo
36a3522 "Court for money, and you will live superficially. Court for virtue, and you will live prudently. Court for fame, and you will live insincerely. Court for love, and you will live joyously. Marry for money, and you will live lavishly. Marry for virtue, and you will live honorably. Marry for fame, and you will live prominently. Marry for love, and you will live happily. Divorce for money, and you will live poorly. Divorce for virtue, and you will live peacefully. african-philosophy-quotes dating-quotes marriage-quotations marriage-quotes matshona-dhliwayo-quotes philosopher-quotes relationship-advice-quotes relationship-quotes solomonology-quotes Matshona Dhliwayo
4d3ee3e Many people go through life complaining, whining, and obsessing so much about what they don't have that they are doing exactly what it takes to block it. build-confidence communication-skills mindset-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
32e42ad "Just as your body has self-regulating mechanisms, like perspiring to cool you down and shivering to warm you up, you can regulate your emotions according to the circumstances. You can abstain from over-reacting, and you know how to set boundaries and how to say "no." communication-skills emotional-intelligence-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
2aa92c2 Emotionally intelligent people hold themselves accountable for their behavior, failures, decisions, and successes. communication-skills emotional-intelligence-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
0dd165c One simple glance can convey to your recipient that you are . . . * Present * Interested * Paying attention * Being respectful * Listening * Confident * Engaged * Caring * Dedicated * Appreciative * Empathetic * Focused * Supportive * Trustworthy * Acknowledging * Excited This list barely scratches the surface; however, it opens the conversation about how vital your eye contact is for making positive first impressions. body-language-quotes communication-skills eye-contact-quotes law-of-attraction-quotes mirroring motivational-speaker-susan-young quotes-by-susan-c-young reciprocity relationship-quotes Susan C. Young
38e409f Would you like to feel a calm confidence when you walk into a room full of strangers, knowing that you can start new a conversation with anyone? build-confidence communication-skills mindset-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
3810b74 To say your mindset is critical to your success is a gross understatement--it is the underpinning! build-confidence communication-skills mindset-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
76df83e Not everyone is always going to like you. What impresses one person may turn another away. To thine own self be true. communication-quotes communication-skills first-impressions motivational-speaker personality-development relationship-quotes social-networking susan-young trust Susan C. Young
92299f0 Emotionally intelligent people trust their instincts and can identify how certain thoughts, feelings, people, and situations make them feel. communication-skills emotional-intelligence-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
ee47abe Even if you're not broadcasting your personal life to the universe through social media, choose your confidants wisely and with discretion. Your ability to keep your personal details close to your vest will encourage others to feel that you are trustworthy enough to be trusted with their personal details. best-motivational-speakers build-rapport communication-skills customer-service-quotes discretion first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
91e1c2d You can be dressed to the nines and have it all going on, but if you don't have shoes to support your look, they can be your undoing. Your shoes should be appropriate, clean, polished, and maintained if you want to make a great impression and fortify your credibility. If your shoes are scuffed, dirty, or worn, clients may wonder what other details you've neglected to attend to. branding communication-skills dress-for-success motivational-speaker quotes-by-susan-c-young relationship-quotes success susan-young Susan C. Young
a4bfe20 Your mindset brings together your attitude, perceptions, experience, interpretations, opinions, beliefs, values, and understanding to determine how you think, act, walk, talk, behave, and engage. build-confidence communication-skills mindset-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
9226d73 Learn to leverage the Law of Cause and Effect to your advantage in positive ways! build-confidence communication-skills mindset-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
bd05c34 Do your clothes make you feel happy, beautiful, comfortable in your skin, handsome, confident, or powerful? branding communication-skills dress-for-success motivational-speaker quotes-by-susan-c-young relationship-quotes success susan-young Susan C. Young
eb5e606 "I love acronyms, don't you? They are quick and easy tools for remembering important lessons that are too good to forget. The PEACE acronym goes straight to the heart of the matter for delivering "Service Beyond Self." When you do this one thing, you will increase your opportunities, earn loyalty and respect, and rock your first and last impressions. Persistently Exceed All Customer Expectations" -- customer-service-quotes motivational-speaker-susan-young positive-first-impression-quotes positivity-quotes quotes-by-susan-c-young relationship-quotes selling-success service-beyond-self susanspeaks-com Susan C. Young
c138bf6 Being culturally aware and respectful of others' cultures will help you to keep the habit of making eye contact in context. As a matter of fact, in some parts of the world making eye contact can be construed as being exactly the opposite of what I am sharing in these pages. Making a great first impression is always about the specific environment and circumstance, isn't it? body-language-quotes communication-skills eye-contact-quotes law-of-attraction-quotes mirroring motivational-speaker-susan-young quotes-by-susan-c-young reciprocity relationship-quotes Susan C. Young
d0deb30 As you jump new hurdles, you gain greater confidence. Confidence can be achieved like any other practiced skill. charm-quotes communication-quotes communication-skills first-impressions motivational-speaker relationship-quotes self-confidence self-esteem-quotes susan-young Susan C. Young
eb0fbaf 7 Ways to Improve Eye Contact at any Time 1. Relax into the moment by smiling. 2. Practice making eye contact with people you trust, so that when you are with strangers, it is easier to form a connection. 3. When you feel uncomfortable, begin by looking at their mouth or forehead. 4. Lean in and show that you are interested and attentive. 5. Put a little space between you and the other person. 6. Remember that the other person may be feeling just as awkward. 7. Don't give them a blank stare throughout a conversation. Rather, practice gazing down or to the side every few moments so that you appear relaxed. body-language-quotes communication-skills eye-contact-quotes law-of-attraction-quotes mirroring motivational-speaker-susan-young quotes-by-susan-c-young reciprocity relationship-quotes Susan C. Young
f099785 We've all been in the middle of a conversation and the person with whom we are speaking breaks eye contact, appears distracted, glazes over, or looks elsewhere. Their simple eye movement can quickly break down communications by making us feel ignored, dismissed, or rejected. For some, it may be accidental and unintentional, while for others, avoiding eye contact is on purpose. body-language-quotes communication-skills eye-contact-quotes law-of-attraction-quotes mirroring motivational-speaker-susan-young quotes-by-susan-c-young reciprocity relationship-quotes Susan C. Young
67a0577 Get ready to take on the world from a position of personal power, strength, and intention! communication-skills motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
2bc53a3 Get outside your comfort zone. Stretch beyond your norm and try new things. communication-skills confidence-and-attitude confidence-quotes first-impressions motivational-speaker relationship-quotes self-confidence self-esteem-quotes susan-young Susan C. Young
c1b4aae UN-Impressive Acts of Indiscretion * Forwarding other people's emails without getting permission. * Throwing other people under the bus to save yourself. * Talking loudly, being boorish and insensitive to the others around you. * Flagrant cheating. * Burning bridges. * Talking smack. * Dissing your competitor to your customer. * Oversharing and revealing too much personal information about yourself and others. * Breaking trust by sharing someone else's secrets. * Being passive-aggressive to manipulate a situation or person. * Saying one thing and doing another. * Being two-faced. * Lying by omission. * Dispensing bulls#@%! best-motivational-speakers build-rapport communication-skills customer-service-quotes discretion first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
b211f54 When speakers make eye contact with an audience, they will be perceived as being more prepared, more competent, confident, and trustworthy. Eye contact helps to relax the speaker and reminds them that their audience is made up of separate individuals who perceive things differently. Audience response is clearly seen in the expressions of their eyes. body-language-quotes communication-skills eye-contact-quotes law-of-attraction-quotes mirroring motivational-speaker-susan-young quotes-by-susan-c-young reciprocity relationship-quotes Susan C. Young
05ac60f Our cultural lens is so much a part of us that we are not even aware of how obvious it is to others. Like the nose on your face, you may forget that it is there, but everyone else sees it. I can't look at you and not see your nose. customer-service-quotes employee-engagement mindfulness motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
481250d Eye Contact Can Reveal if a Person is . . . * Shy or gregarious * Honest or deceitful * Confident or terrified * Interested or bored * Patient or irritated * Sincere or inauthentic * Organized or Unprepared * Attentive or distracted body-language-quotes communication-skills eye-contact-quotes law-of-attraction-quotes mirroring motivational-speaker-susan-young quotes-by-susan-c-young reciprocity relationship-quotes Susan C. Young
f611576 "Ambiverts typically . . . * Can process information both internally and externally. They need time to contemplate on their own, but consider the opinions and wisdom from people whom they trust when making a decision. * Love to engage and interact enthusiastically with others, however, they also enjoy calm and profound communication. * Seek to balance between their personal time and social time, they value each greatly. * Are able to move from one situation to the next with confidence, flexibility, and anticipation. "Not everyone is going to like us or understand us. And that is okay. It may have nothing to do with us personally; but rather more about who they are and how they relate to the world." employee-engagement first-impressions-quotes hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
cfb2ca3 This is what divorce is: taking things you no longer want from people you no longer love. ~ Archie Jones relationship-quotes Zadie Smith
9b9170e "There are times when eye contact can move to the dark side and become creepy, hostile, rude, or condescending. When it is overused or made for the wrong reasons, eye contact can make others feel uncomfortable and leave a terrible impression . . . * obsessive staring * mocking * too much intensity * inappropriate focus * averting eyes * obvious contempt * gawking, ogling * casting the "evil eye" * over-watching * intimidating * unwelcome looks * rolling the eyes" body-language-quotes communication-skills eye-contact-quotes law-of-attraction-quotes mirroring motivational-speaker-susan-young quotes-by-susan-c-young reciprocity relationship-quotes Susan C. Young
4190eb3 Earning Trust & Cooperation The number one thing which stands between you and meeting a new person is tension. What is the number one thing which stands between a sales person and their prospect? You guessed it . . . tension. One of our first priorities as we initiate a first impression must be to focus on how to effectively minimize or eliminate tension. Regardless of your relationship or venue, when tension is high, trust and cooperation are low. When tension is reduced, trust and cooperation increase. It is an inverse relationship. So, how can you move to reduce tension in your first impressions to increase trust and cooperation? Put yourself in their shoes and seek to relate to them with an equal footing on a level playing field. Demonstrate how you can bring value to their lives. best-motivational-speakers build-rapport communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
40a9a9d Whether it is in a sales situation, love at first sight, a husband and wife having an important conversation, a parent disciplining a child, or a teacher instructing her students, eye contact is a powerful body language for enriching engagement, focus, and communication. body-language-quotes communication-skills eye-contact-quotes law-of-attraction-quotes mirroring motivational-speaker-susan-young quotes-by-susan-c-young reciprocity relationship-quotes Susan C. Young
3f2a45d Wouldn't you like to arrive to any event or situation with a sense of confidence and ease that things are as they need to be? communication-skills motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
3882e76 When you resolve to live a healthier life, you will feel better, look better, and make a better impression on everyone you meet. Only you have the power, ability, and personal choice to instill healthy habits and hygiene into your life. branding communication-skills healthy-habits motivational-speaker quotes-by-susan-c-young relationship-quotes speaker-susan-young success Susan C. Young
38d2120 Most people are familiar with the rich, resonant tones of James Earl Jones and Morgan Freeman. Their signature voices bring strength, authority, and lyrical enjoyment. Are there aspects of your voice that you can capitalize on to make a great impression and be simply unforgettable? communication-skills customer-service-quotes employee-engagement first-impressions-quotes motivational-leadership-speaker motivational-speaker-susan-young professional-development quotes-by-susan-c-young relationship-quotes Susan C. Young
38fc4a9 "The Warm Welcome of Hospitality. Walt Disney World is the epitome of world-class customer service. Employees must be hyper-vigilant of spatial orientation to engage, impress, and interact with guests. For simply being near a guest, employees are trained to: * Make eye contact and smile. * Greet and welcome each and every guest. * Seek out guest contact. * Provide immediate service recovery. * Always display appropriate body language. * Preserve the "magical" guest experience. * Thank each guest and demonstrate that appreciation." -- communication-skills customer-service-quotes emotional-intelligence-quotes expressions-of-emotion law-of-attraction-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
392960a Without civilized social graces, not only is life more difficult, but a positive first impression can be destroyed as fast as it is made. emotional-intelligence-quotes etiquette-quotes good-manners-quotes motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
3967afe Upbeat people make us feel appreciated, important, and fantastic. These are the folks who expand and warm us with their positive energy. body-language-quotes communication-skills energy-quotes expansion-quotes mindset-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
39950bc By taking a personal interest in other people's lives, you are demonstrating selflessness, grace, and respect. best-motivational-speakers communication-skills customer-service-quotes first-impressions-quotes personable-and-friendly quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
39953b5 When you are sitting behind a desk with a person on the other side, there is a barrier between you that becomes a psychological and subliminal message. Some of the best leaders I know have a round table or a circle of chairs in their offices so that when people come in to speak with them, the arrangement lends itself to more engaging interaction. Using a roundtable in which there is no head fosters collaboration, cooperation, mutual respect, and equal positioning. communication-skills customer-service-quotes emotional-intelligence-quotes expressions-of-emotion law-of-attraction-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
3a40c45 If you want to enjoy confidence, engagement, positive feedback, connection, and reward in your relationships, start being and doing what it takes to make it happen. build-confidence communication-skills mindset-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
3a43835 Your tone can represent the character of your business, the strength of your resolve, and express the depths of your convictions. communication-skills customer-service-quotes employee-engagement motivational-leadership-speaker motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
3ad081a "Approachable people are "straight-up." It is comforting to know exactly what to expect when you see them. What you see is what you get!" body-language-quotes communication-skills kindred-spirits law-of-attraction mindset-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes soul-mates Susan C. Young
3b57391 Unfortunately, unapproachable leaders create a tense environment that may prevent their people from bringing their best strengths and talents or challenges and solutions forward. body-language-quotes communication-skills kindred-spirits law-of-attraction mindset-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes soul-mates Susan C. Young
3b8a7e5 Make the personal choice to instill healthy habits and hygiene into your life. When you resolve to live a healthier life, you will feel better, look better, enjoy improved well-being and make a better impression. branding communication-skills healthy-habits motivational-speaker quotes-by-susan-c-young relationship-quotes speaker-susan-young success Susan C. Young
3bbcde1 Become a lifelong learner. Read books, watch videos, listen to audio, and seek lessons for learning how to live your best life now. build-confidence communication-skills mindset-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
3be7c04 Share your happiness with others--its contagious! build-confidence communication-skills mindset-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
3c10417 Trust and rapport are the connective tissue for gaining and maintaining healthy relationships. They provide people with the comfort and reassurance that they are doing business with an organization who cares. best-motivational-speakers build-rapport communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
3c48295 Whether you are in business or simply want to be remembered positively, frankly consider these things: What makes you feel special and significant? What makes you unforgettable? When people see or think of you, what image do you think comes to mind? branding communication-skills motivational-speaker quotes-by-susan-c-young relationship-quotes success susan-young Susan C. Young
3c59551 Trust and rapport are listed in that order because without first building trust, healthy rapport is not possible. best-motivational-speakers build-rapport communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
3cd279a Think of the people whom you love, like, trust, and admire. Isn't their integrity the golden thread which elevates them to a higher standard in your eyes and in your heart? communication-quotes communication-skills confidence first-impressions integrity motivational-speaker relationship-quotes susan-young trust Susan C. Young
3d4c5c1 Your manners are critical for both making a positive first impression and creating success in life, love, and business. emotional-intelligence-quotes etiquette-quotes good-manners-quotes motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
3d68e4f Demoralizing self-talk leads to a self-destructive mindset, making everything in life more difficult. Not only that, how you feel about yourself oozes out of your pores and makes a bad impression on others. communication-skills first-impressions motivational-speaker passionate-living relationship-quotes self-confidence self-esteem self-esteem-quotes susan-young Susan C. Young
3d697f1 I love to read. However, there have been times when certain books did not resonate with me because the timing was off kilter. Their lessons fell flat because their messages were not pertinent, relevant, or interesting to me at the time. Then, when I would re-read the same book years later, it could rock my world and change my life for the better. The message was more in alignment with where I was at that moment in time. With most anything, just because your timing may not be good now, does not mean it won't be better later. employee-engagement first-impressions-quotes hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
3de2492 Self-confident people don't make their self-esteem, self-image, happiness, or self-confidence dependent on another person's approval, validation, or acceptance. charm-quotes communication-quotes communication-skills first-impressions motivational-speaker relationship-quotes self-confidence self-esteem-quotes susan-young Susan C. Young
3df2ea0 All compliments are not created equal. Some may change the trajectory of a person's life, while others fall on deaf ears. Is it well deserved or earned? People will remember you fondly when you have affirmed them in a positive way. Paying compliments creates good will, happy moments, and makes you more likable in return. find-the-best-in-others how-to-give-a-compliment motivational-speaker-susan-young polish-the-gold positive-first-impression-quotes positivity-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
3e335ab Learning the personality styles of others will further heighten your awareness of differences to enhance your social agility. When you gain clarity on what is important to others and why they act as they do, you will be better able to engage confidently with their energies and personalities to thrive in most any situation. employee-engagement first-impressions-quotes hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
3e7e90c To cultivate bravery and courage, change your attitude toward failure. Many successful people will tell you that if you aren't failing, you aren't trying--that failure is an essential precursor to achieving worthwhile endeavors. Failing (no matter how hard) is one of life's best teachers for winning the next time. communication-skills conquer-fear emotional-intelligence-quotes motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
3ea6ebf Strive to be a proactive participant rather than a passive procrastinator. build-confidence communication-skills mindset-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
3f2b83d Communicating negatively (gossiping, bragging, bullying, and criticizing) can be disastrous to your reputation, cause you to lose the respect of others, and leave a terrible impression. Why leave this essential expertise up to chance when it can make or break the success of your relations? customer-service-quotes employee-engagement motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes selling-success susanspeaks-com Susan C. Young
3f2e098 "Since we know people like to do business with people who are most like themselves, consider this: Excellent sales people understand that "matching and mirroring" another person's body language is a powerful technique and subliminal way to develop trust, build rapport, and make their clients more comfortable and engaging. Subtly mirroring the postures, gestures, and body language of your client inspires a kinship of commonality." communication-skills law-of-attraction-quotes mirroring motivational-speaker-susan-young neuro-linguistic-programming quotes-by-susan-c-young reciprocity relationship-quotes selling-success-quotes Susan C. Young
3f966cd Emotional intelligence marks one's ability to perceive, understand, control, and evaluate his or her emotions. communication-skills emotional-intelligence-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
3fbe66c Navigating relationships within our own culture can be challenging enough. When diverse cultures are involved, however, a huge potential for misunderstanding, disrespect, miscommunication, and intolerance is present. customer-service-quotes employee-engagement mindfulness motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
3fdc769 These people do exist and are a pleasure to know. Their keen communication skills are attentive to what you want, what you are thinking, saying, or not saying. They want to hear how you are and what you've been up to. charm-quotes communication-quotes communication-skills first-impressions motivational-speaker relationship-quotes self-confidence self-esteem-quotes susan-young Susan C. Young
3fefc1e While developing a healthy self-esteem is a lifetime learning process, you can take daily steps to enjoy a confident sense of well-being beginning tody. communication-skills first-impressions motivational-speaker passionate-living relationship-quotes self-confidence self-esteem self-esteem-quotes susan-young Susan C. Young
3ff0284 Grounded by healthy self-esteem and personal self-worth, this admirable character quality can inspire awe and reverence. communication-skills dignity first-impressions grace motivational-speaker relationship-quotes self-confidence self-esteem-quotes susan-young Susan C. Young
4003a3a "All hugs are not created equal. Some people are naturally gifted in showering others with warmth and affection. They can hug with such a sincere intention it transcends a handshake. Their hugs feel genuine, non-threatening, and are emotionally consistent with the relationship they share with the "hugee." communication-skills customer-service-quotes emotional-intelligence-quotes handshake-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
40b5992 As you seek new opportunities to make favorable first impressions, be ever aware of the subtle effect that physical positioning and distance/closeness can have on your interactions with others and use this understanding to your advantage. communication-skills customer-service-quotes emotional-intelligence-quotes expressions-of-emotion law-of-attraction-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
40bc664 "12 Simple Ways to Deliver Service Beyond Self 1. Make it Easy for People to Do Business with You. 2. Be an Awesome, Sincere Listener. 3. Listen to Customers' Words and tone of voice, body language, and how they feel. Ask questions, listen, and meet them on their level. Explain, guide, educate, assist and do what is necessary to help them get the information they need to fully understand regarding their question or issue. 4. Show Enthusiasm. Greet customers with genuine interest. Give them your best. Think, act, and talk with positive enthusiasm and you will attract positive results. Your attitude is contagious! 5. Identify and Anticipate Needs. Most customer needs are more emotional rather than logical. 6. Under Promise & Over Deliver. Apply the principle of "Service Beyond Self" . . . give more than expected. Meet and exceed their expectations. If you can't serve their needs, connect them with whoever can. 7. Make them Feel Important. Our deepest desire is to feel important. People rarely care how much you know until they know how much you care. Use their names, find ways to compliment them--and be sincere. 8. Take Responsibility for their Satisfaction. Do whatever is necessary to help them solve their problems. Let them know that if they can't find answers to their questions to come back to you for help. 9. Treat your TEAM well. Fellow colleagues are your internal customers and need a regular dose of appreciation. Thank them and find ways to let them know how important they are. Treat your colleagues with respect; chances are they will have a higher regard for customers. 10. Choose an Attitude of Gratitude. Gratitude changes your perspective and helps you appreciate the good rather than simply taking it for granted. 11. Perform, Provide and Follow-Up. Always perform or provide your service in a spirit of excellence and integrity. If you say you're going to do something--DO IT! There is tremendous value in being a resource for your customer. If you can help them to succeed, they are more likely to help you succeed. Use Gracious Words. "Thank you, thank you very much." customer-service-quotes motivational-speaker-susan-young positive-first-impression-quotes positivity-quotes quotes-by-susan-c-young relationship-quotes selling-success service-beyond-self susanspeaks-com Susan C. Young
40cf204 Passion is not just about the object of your focus or desires--it is the compelling emotion, fulfillment, and intense enthusiasm that it engenders. communication-quotes communication-skills confidence first-impressions integrity motivational-speaker passion relationship-quotes susan-young Susan C. Young
414bacc What About the Social Introvert? Perhaps you don't want to talk! Maybe you prefer to speak only when responding to another person. If you tend to be more reserved and less gregarious, the expression on your face will speak volumes. A pleasant expression and a genuine smile communicate friendliness and approachability that will lead you to a positive experience. Your body language engages--without words. best-motivational-speakers communication-skills customer-service-quotes first-impressions-quotes personable-and-friendly quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
415f115 Imagine how your positive attitude feels when you are enjoying a fabulous day--the sky is blue, the grass is green, the birds are singing--and all is right in your world. You are filled with boundless energy and joyful optimism. Life is great! And then . . . you cross the path of an energy vampire whose low vibe and toxic energy drains out every bit of yours--pulling you down. body-language-quotes communication-skills energy-quotes mindset-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
416833c To Polish the Gold & Help Others Shine . . . Be complimentary: Find something positive to say to compliment another person. Whether they are being a great parent, dressing nicely, maintaining a gorgeous yard, or winning a recent 5K run, pick something to acknowledge which is noteworthy. find-the-best-in-others how-to-give-a-compliment motivational-speaker-susan-young polish-the-gold positive-first-impression-quotes positivity-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
41a2413 Accompanied with good eye contact, a smile serves as an immediate icebreaker to warm up relations and turn a stranger into a friend. body-language-quotes communication-skills expressions-of-emotion law-of-attraction-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes smiling-quotes susanspeaks-com Susan C. Young
424a23a Introduce Yourself. Being confident and outgoing will empower you to approach new people who might be reluctant to take the first step. It is amazing how many people we come in contact with yet pass like ships in the night without any engagement or connection. customer-service-quotes initiative motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes selling-success service-beyond-self susanspeaks-com Susan C. Young
426c761 Your level of education speaks on your behalf. It demonstrates your ability to establish a clear vision, prioritize your goals, and honor your commitments. Oh yeah, did I mention it also makes you smarter? branding communication-skills healthy-habits motivational-speaker quotes-by-susan-c-young relationship-quotes speaker-susan-young success-quotes Susan C. Young
426dd80 Active Listening. Practice this skill. You enhance communication; this confirms that the message another conveys is well received and thoroughly understood. You get it! employee-engagement first-impressions-quotes hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker public-speaking quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
42fa868 Be a source of positive energy and inspiration for others. build-confidence communication-skills mindset-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
430565f Emotionally intelligent people can focus their emotions to improve performance and productivity. communication-skills emotional-intelligence-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
432a5ba "It is unimpressive to interrupt another person while they are talking. Interrupting someone in mid-sentence demonstrates that your focus is on yourself, not the person talking. I had a friend who used a humorous retort whenever someone would interrupt him. He would graciously, albeit sarcastically, say, "I'm sorry, I didn't mean to speak while you were interrupting." It always got a laugh, yet he was cleverly letting the intruder know of his infraction without being too confrontational." emotional-intelligence-quotes etiquette-quotes good-manners-quotes motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
4344e11 Take a searching inventory of your speech, habits, behaviors, appearance, hobbies, preferences, talents, and products. The key is what makes you distinct and unlike others. branding communication-skills motivational-speaker quotes-by-susan-c-young relationship-quotes success susan-young Susan C. Young
43af495 When you see someone smile, does it naturally make you want to smile back? When you are irritable, do you find that people mirror your irritability? When someone yawns around you, do automatically do the same? When you hear someone celebrating, do you feel inclined to join in and celebrate too? Your responses are not forced, but instinctual and empathetic. communication-skills law-of-attraction-quotes mindset-quotes mirroring motivational-speaker-susan-young neuro-linguistic-programming quotes-by-susan-c-young reciprocity relationship-quotes Susan C. Young
43c46d5 Ask anyone who has ever fallen in love at first sight and they will tell you--their mutual chemistry created an instant attraction. We have all known friends who went on a first date and knew instantly that they would spend the rest of their life with that person. Or, they knew instantly there was no chance because there was no chemistry at all. body-language-quotes communication-skills kindred-spirits mindset-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-chemistry relationship-quotes soul-mates Susan C. Young
44468ed Understanding a wide range of personalities will help improve your communication, connection, and engagement not only at work, but in your relationships at home, in life, and in love. customer-service-quotes employee-engagement first-impressions-quotes hire-keynote-speaker motivational-leadership-speaker networking-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
445e561 "Top sales professionals will confirm that nurturing their "sphere of influence" is essential to their success. When trust and rapport are well cultivated, it can yield tremendous bottom-line results." best-motivational-speakers build-rapport communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
4469da7 "When Humor Falls Flat "Humor is not a "one-size fits all" guarantee. What is hilarious to one person may be offensive to another. By being emotionally intelligent and self-aware, you can discern how, when, why, or where to be funny . . . or not. You might be walking on thin ice and risk making a damaging first impression if you use humor that is: * At the expense of others. * Thoughtless sarcasm. * Belittling or condescending. * Hitting below the belt. * Creepy or profane. * Raunchy humor with sexual innuendo. * Politically incorrect. * Mean-spirited." best-motivational-speakers build-rapport communication-skills customer-service-quotes emotional-intelligence first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
44fde81 Own your truths--all of them. Be honest. Be genuine. Be straightforward. Be refreshing! communication-quotes communication-skills first-impressions personality-development relationship-quotes social-networking trust Susan C. Young
45f7623 Have you ever paid notice to the full sound range of your voice? If you have ever been in a chorus or a singing group, you already know that they will separate the group based on each singer's pitch and assign their roles accordingly. While my speaking voice has a soprano pitch, my singing voice is a lower alto. communication-skills customer-service-quotes employee-engagement motivational-leadership-speaker motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
4687ca1 By speaking in a competent and confident way, your message will sound more relevant and appropriate, reflecting you in a favorable light. communication-skills customer-service-quotes employee-engagement first-impressions-quotes motivational-leadership-speaker motivational-speaker-susan-young professional-development quotes-by-susan-c-young relationship-quotes Susan C. Young
468c98a Kindness is a powerful bridge builder which unifies teams, bonds friends, supports loved ones, and spreads goodwill. Tending to your bridges will fortify your relationships in such way that you will keep your invitations coming and your options open for future opportunities. customer-service-quotes emotional-intelligence-quotes just-be-nice motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
46a4b8b To Move from Woe to Wow with an Unhappy Customer. . . Thank the Customer! * Thank them for bringing his or her concerns to your attention. * Treat them with respect and empathy. * Avoid further inconvenience to them. customer-service-quotes motivational-speaker-susan-young positive-first-impression-quotes positivity-quotes quotes-by-susan-c-young relationship-quotes selling-success service-beyond-self susanspeaks-com Susan C. Young
379cf1c Your life is happening in the NOW, yet the present moment is often squandered by your thinking about what has happened in the past or may happen in the future. customer-service-quotes engagement motivational-speaker-susan-young networking positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes selling-success susanspeaks-com Susan C. Young
46bf479 Dressing appropriately in one venue may be highly inappropriate in another. Yet every day we see a lack of modesty and taste, regardless of how uncomfortable it makes others feel. branding communication-skills dress-for-success motivational-speaker quotes-by-susan-c-young relationship-quotes success susan-young Susan C. Young
37aee83 You already know the difference between being a gracious person versus a rude one. emotional-intelligence-quotes etiquette-quotes good-manners-quotes motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
37c192f So, how can you move beyond awkward silence with virtual strangers to becoming new friends? By asking great questions! Once a few inquiring questions were placed, I would let them do all the talking. best-keynote-speakers best-motivational-speakers communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
38024e5 "As the saying goes, "Smile and the world smiles with you, cry and you cry alone." Smiling is a universal symbol of happiness that transcends language and communication challenges." body-language-quotes communication-skills expressions-of-emotion law-of-attraction-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes smiling-quotes susanspeaks-com Susan C. Young
3867652 "Approachability. Being warm and inviting demonstrates comfort, care, and emotional safety all of which encourages engagement. Your openness says, "I'm happy to meet you and am glad you're here." body-language-quotes communication-skills customer-service-quotes emotional-intelligence-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
02552b5 Positive impressions have staying power, so make them great. You can transform your connections and your relationship results! communication-skills first-impressions relationship-quotes social-networking Susan C. Young
0241339 A genuine smile is your best fashion accessory and the most important thing you can wear. body-language-quotes communication-skills expressions-of-emotion law-of-attraction-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes smiling-quotes susanspeaks-com Susan C. Young
00f14ae Energy is contagious and infectious and whether it is the good kind or the bad kind--other people feel it. body-language-quotes communication-skills energy-quotes mindset-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
0240927 The Physical Language of Listening Active listening is a physical process which transcends simply hearing. Your body language speaks on your behalf as to whether you are fully present and engaged . . . * Make eye contact. * Nod your head; confirm. * Use your eyebrows and expressions of emotions to show that you're paying attention. * Lean forward. * Listen patiently to demonstrate respect and sensitivity. * Open your physical presence to encourage them to continue. communication-skills customer-service-quotes healthy-conversation motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
03f4e9a Strive to be active rather than lethargic--determined rather than wavering or lazy. build-confidence communication-skills mindset-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
01ed0ab The approachable individuals are the first ones that I introduce myself to because they make me feel emotionally safe. body-language-quotes communication-skills kindred-spirits law-of-attraction mindset-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes soul-mates Susan C. Young
00e97f5 "One of the speaking programs I deliver is entitled, "Service with a Smile . . . How to Create a Sensational Customer Experience." Smiling is at the heart of my teaching because when employees smile while delivering service, it tells the guest/client/customer . . . You matter. You are important. We are glad you are here. We appreciate your business." body-language-quotes communication-skills expressions-of-emotion law-of-attraction-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes smiling-quotes susanspeaks-com Susan C. Young
0441a5b Put in the time. To position yourself as an expert, practice, apply, experiment, volunteer, and work within your area of knowledge to deepen your own understanding as you build real-life experience. branding communication-skills expertise-quotes motivational-speaker quotes-by-susan-c-young relationship-quotes speaker-susan-young success-quotes Susan C. Young
05061c8 We all know that person--the one who wakes up on the right side of the bed; the one who surely consumed a bowl of sunshine for breakfast; the one who asks how you're doing and means it. How do they emanate that much light? How can we also appear more friendly and personable? How can we be that light for others? best-motivational-speakers communication-skills customer-service-quotes first-impressions-quotes personable-and-friendly quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
054c3b6 Getting an education is not only a matter of checking the boxes as your life progresses; it is a gift which can enrich every aspect of your world. branding communication-skills healthy-habits motivational-speaker quotes-by-susan-c-young relationship-quotes speaker-susan-young success-quotes Susan C. Young
055f675 What are the key elements for a fabulous, well-delivered compliment? You . . . * are sincere and genuine. * give it freely without expecting anything in return. Your compliment is a selfless gift, not a boomerang. * are specific and detailed. * elaborate on why you like something. * describe how their positive virtue has positively impacted you. * can use adjectives for more colorful descriptions. * keep it positive. * say it like you mean it with intentional impact. * use discretion and good judgment. * leave no room for misinterpretation or misunderstanding. * say the right thing at the right moment and let it flow organically. Finding sincere ways to compliment others is a powerful way to make a great first and last impression. find-the-best-in-others how-to-give-a-compliment motivational-speaker-susan-young polish-the-gold positive-first-impression-quotes positivity-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
0eac940 Making a great first impression is not an accident, and with a little planning, experimentation, and application, you can transform your style, substance, and impact. branding communication-skills dress-for-success motivational-speaker quotes-by-susan-c-young relationship-quotes success susan-young Susan C. Young
061e315 A friend recently shared that even if he is in a rough mood, when someone smiles at him it enhances his kindness and encourages him to project a better attitude. body-language-quotes communication-skills expressions-of-emotion law-of-attraction-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes smiling-quotes susanspeaks-com Susan C. Young
0647218 Your grammar is crucial to your image, brand, and reputation. It reflects upon your level of intelligence, education, experience, upbringing, and native geography. Poor grammar can totally bomb a job interview, make someone delete your email request, cause people to judge you behind your back, or dismiss you as being a poor communicator. It is all preventable! customer-service-quotes employee-engagement first-impressions-quotes hire-keynote-speaker motivational-leadership-speaker networking-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
00a81ad "The Words You Write "Few things scream 'unprofessional' faster than a poorly written letter or resume filled with errors, misspellings, misuse, and negligence." customer-service-quotes employee-engagement first-impressions-quotes hire-keynote-speaker motivational-leadership-speaker networking-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
03f27f2 They emanate an essence of caring, love, and compassion towards the people they know, and generously extend their aura to the new people they encounter. charm-quotes communication-quotes communication-skills first-impressions motivational-speaker relationship-quotes self-confidence self-esteem-quotes susan-young Susan C. Young
03ab536 With an objective eye, take an inventory of your successes and enlist the honest feedback of a trusted and respected mentor or peer. Chances are they see you in a better light than you see yourself! communication-skills first-impressions motivational-speaker passionate-living relationship-quotes self-confidence self-esteem self-esteem-quotes susan-young Susan C. Young
01cdcaf What impresses you when you meet someone new? What is it about some people that makes you remember them for the rest of your life, even though your interaction lasted only a few moments? communication-skills first-impressions relationship-quotes social-networking Susan C. Young
03983b8 The difference between a positive attitude and a negative attitude can be measured by its level of energy, both inwardly and outwardly. body-language-quotes communication-skills energy-quotes mindset-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
08c2d2a "To Polish the Gold & Help Others Shine . . . Catch people doing things right: Outstanding leaders know that people will be more engaged, perform at higher levels, and be more loyal when they are appreciated and celebrated. Jeff West, international speaker and author of The Unexpected Tour Guide, shares that "People will jump over high hurdles, fight fires and break through walls for leaders who find them doing things right. Building that kind of chemistry is essential if a team is going to jell." Capitalize on the opportunity to notice what people are doing right at work and at home and they will deliver their best. As the old saying goes, "A person who feels appreciated will always do more than expected." find-the-best-in-others how-to-be-complimentary motivational-speaker-susan-young polish-the-gold positive-first-impression-quotes positivity-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
034e839 Communicating on the surface can be easy. But when you want to dig deeper and connect with more profound impact, you'll need to achieve greater understanding, especially when others have personalities, experiences, needs, and preferences different from your own. customer-service emotional-intelligence employee-engagement first-impressions-quotes hire-keynote-speaker motivational-leadership-speaker quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
017942e What is acceptable on a personal level is very different from what is acceptable on a business level. When we utilize touch well, we can elevate our presentation, demonstrate respect, and convey confidence. However, when we use touch poorly, it can be disastrous, personally and professionally. communication-skills customer-service-quotes emotional-intelligence-quotes first-impressions-quotes handshake-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
00dbddd Notice what your inner critic is saying, and issue a cease and desist! Regain control. Resist, and refuse to listen. communication-skills first-impressions motivational-speaker passionate-living relationship-quotes self-confidence self-esteem self-esteem-quotes susan-young Susan C. Young
0982442 It can be a mean world; sadly, there is no shortage of rude people. Throughout my travels, I pleasantly discovered that if you are friendly to others, they will usually mirror the same in return. Regardless of which cities or countries I visit, the majority of people I encounter tend to be friendly, personable, and caring. best-motivational-speakers communication-skills customer-service-quotes first-impressions-quotes personable-and-friendly quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
098e788 BE HERE NOW Do you feel fully present and engaged in the way you live your life? Do you immerse yourself in the moment or do you strive and struggle as you negotiate the distractions of our modern world? It's easy to have blind spots regarding how you are showing up for life when you are consistently bombarded with distractions, commitments, and personal preoccupations, isn't it? customer-service-quotes engaged motivational-speaker-susan-young networking positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes selling-success susanspeaks-com Susan C. Young
09b200a "Service [sur-vis] noun 1. the act of helping, aiding, or doing work for another. "Does this dictionary definition sound simplistic? Well, it is foundational to delivering world-class, game-changing service. Did you notice it didn't mention you? True service takes the focus completely off you and devotes it entirely to the needs of another person." find-the-best-in-others how-to-give-a-compliment motivational-speaker-susan-young polish-the-gold positive-first-impression-quotes positivity-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
0a4a900 While good old-fashioned manners and etiquette have worked for centuries, new standards and expectations have come into play with the modern world. Behaviors which would have been appalling in the past are now socially acceptable. emotional-intelligence-quotes etiquette-quotes good-manners-quotes motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
0a85183 When we trust someone or something, we place our faith and confidence in their word, reliability, and deeds. Without trust and rapport, a relationship can be cut short before it ever gets started. best-motivational-speakers build-rapport communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
0a8e368 Throughout my life, I have been blessed with a positive and resilient attitude. I grew up with an alcoholic father and he tested my disposition in more ways than you might imagine. Knowing I couldn't depend on him for positive reinforcement, I clung to my positive attitude like a life preserver to give me the strength for positivity and self-reliance. Otherwise, I would have sunk into the depths of low self-esteem and worthlessness. A positive attitude was my saving grace and it became a habit by choice, day-in and day-out. build-confidence communication-skills mindset-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
0a9602e Yes, learning curves can be painful, exhausting, trying, scary, and intimidating. How did you learn to ride a bike? One pedal, one balance, one turn, and one step at a time. charm-quotes communication-quotes communication-skills first-impressions motivational-speaker relationship-quotes self-confidence self-esteem-quotes susan-young Susan C. Young
0ac98b5 The Service Mindset. When I began my real estate career at the age of twenty-two, I had a fresh Bachelor's Degree in Marketing in one hand and 'a tiger by the tail' in the other. I was on a mission to be successful in life and in business and make a lot of money in the process. Every goal I set was about Me. Me. Me! I was driven by: How much money could I make? Which property listings paid the biggest commissions? How many calls did I need to make to schedule new appointments? How many listings did I need to have to hit my target? You can see where I am going with this! Working full-time, nights and weekends, seven days a week, I only made eleven thousand dollars in the first year! I was tired, disillusioned, and knew that I had to either change careers or massively shift my mindset. I chose the latter. I took ALL focus off me and re-directed my time, energy, and resources to serving my clients. Their hopes, needs, and desires became my primary focus. How could I help solve their problems? And then EVERYTHING began to turn around . . . customer-service-quotes motivational-speaker-susan-young positive-first-impression-quotes positivity-quotes quotes-by-susan-c-young relationship-quotes selling-success service-beyond-self susanspeaks-com Susan C. Young
0ae0ffd The process of attentive listening makes the other person feel important, valued, and heard. For Nick, listening was, and still is, love. I've never forgotten that precious moment--and the lesson! communication-skills customer-service-quotes healthy-conversation motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
0afcd69 Even the smartest and most successful of people will experience lower self-confidence occasionally, but the difference is that they deliberately shift out of it and refuse to stay there. charm-quotes communication-quotes communication-skills first-impressions motivational-speaker relationship-quotes self-confidence self-esteem-quotes susan-young Susan C. Young
0ba8a7b In our high-tech world today, there are unlimited ways with which you can search for people, places, and events to connect you with like-minded people. Food enthusiasts? There are local cooking classes. Gardening fans? There are flower shows and garden expos. Kids in school? Join the PTA and get involved. There are clubs and groups for almost any interest these days and venturing out to make those connections is a powerful way to expand your insights, your network, and even your business. best-motivational-speakers communication-skills customer-service-quotes emotional-intelligence first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
0c6ccfe Meaningful eye contact has the power to transcend time and space to connect us with others and can be one of the most gracious and important ways to demonstrate attention and respect. body-language-quotes communication-skills eye-contact-quotes law-of-attraction-quotes mirroring motivational-speaker-susan-young quotes-by-susan-c-young reciprocity relationship-quotes Susan C. Young
0c8c4a7 Having a second set of eyes to review what you do is an effective practice. Sometimes you will be so close to your own work that your blinders will cause you to miss tiny details which can create huge errors, and reflect poorly on your intelligence and expertise. customer-service-quotes employee-engagement first-impressions-quotes hire-keynote-speaker motivational-leadership-speaker networking-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
0c9d53a Once you start looking, you will discover unlimited links and openers for nurturing camaraderie. Do you drive the same car? Did you attend the same college? Do you both write with your left hand? Love vacationing in Paris? Prefer sushi over pasta? Both have twins? Attend the same church? Each run marathons? Enjoy the same television shows? Have the same breed of dog? While downright basic, these shared commonalities can often bring a sense of familiarity and affection even for people whom you have never met. best-motivational-speakers communication-skills customer-service-quotes emotional-intelligence first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
0d8dd6f The voice of the inner critic is mean, unforgiving, punishing, and downright hurtful. When you allow it to run roughshod over your happiness and emotional well-being, it can wreak havoc on your peace of mind and leave you feeling anxious, fearful, and depleted. communication-skills first-impressions motivational-speaker passionate-living relationship-quotes self-confidence self-esteem self-esteem-quotes susan-young Susan C. Young
0da53bd Your expertise elevates your impressions to an entirely new realm. When you have paid the price, earned the right, and done the homework to be called an expert, people will be impressed. branding communication-skills healthy-habits motivational-speaker quotes-by-susan-c-young relationship-quotes speaker-susan-young success-quotes Susan C. Young
1e328f5 "We all have an innate desire to feel important, be special, and feel appreciated. Considering the universal drive to have those needs met, it is one of your best ways to move past making a positive first impression and turn it into a lasting one"." best-motivational-speakers communication-skills customer-service-quotes emotional-intelligence first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
1ebe18f As we observe and experience varying degrees of difficulty, negativity, loss, hurt, anxiety, and fear in life, we yearn for the reassurance that our relationships are safe. communication-quotes communication-skills first-impressions personality-development relationship-quotes social-networking Susan C. Young
0ed4a35 Commonality & Camaraderie. By identifying, developing, and connecting powerful points of reference to others, you will have a rich resource of information from which to engage in stimulating conversations and connect on amazing levels. best-motivational-speakers build-rapport communication-skills customer-service-quotes discretion first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
0fb2b0b Do you really want people to like you for something that you're not? It takes a lot of energy to pretend to be someone else for the sake of pleasing others. communication-quotes communication-skills first-impressions motivational-speaker personality-development relationship-quotes social-networking susan-young trust Susan C. Young
0fd16c6 Many people have never discovered the power generated from a heart of service. They show up to life projecting a right of entitlement in which their needs are their first priority and they will do whatever it takes to forward their own agenda without any concern for how it impacts others. This behavior pushes people away, creates barriers to trust and communication, and leaves a bad impression. communication-skills confidence first-impressions generosity-quotes integrity motivational-speaker passionate-living relationship-quotes susan-young Susan C. Young
0ff1614 Create and nurture a mindset that works for you rather than against you. build-confidence communication-skills mindset-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
110dfd3 Prepare for Success. Feel the satisfaction and power of having your act together! Get organized beforehand to get better results. Prior Planning Prevents Poor Performance. branding communication-skills healthy-habits motivational-speaker quotes-by-susan-c-young relationship-quotes speaker-susan-young success Susan C. Young
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