Site uses cookies to provide basic functionality.

OK
1 2 3 4 5 6 7 8 ▲ ▼
Link Quote Stars Tags Author
b52c27c Zip Your Lip & Bite Your Tongue The discreet communicator knows when it's time to speak and when it's time to listen. He conscientiously refrains from opening a topic of discussion if it is bad timing or inappropriate. He will stop, look, learn, and listen for cues to ensure he doesn't get caught with his foot in his mouth. best-motivational-speakers build-rapport communication-skills customer-service-quotes discretion first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
b5a186f Self-confident people are proud of their accomplishments, but can remain humble without bragging. charm-quotes communication-quotes communication-skills first-impressions motivational-speaker relationship-quotes self-confidence self-esteem-quotes susan-young Susan C. Young
b5ad591 10 Ways to Be More Personable and Friendly 1. Listen more than you speak. 2. When you do speak, ask questions of the other person before volunteering your own story. 3. Show a genuine interest in what the other person has to share. 4. Keep the focus on the other person. People love to talk about themselves--their kids, their significant other, their pets, their job, etc. 5. Keep a positive attitude, a smile, and eye contact. 6. Be the glue that holds the conversation together. And learn to be the glue that keeps other groups of people together. 7. Laugh at other people's jokes. 8. Take the initiative to say hello and introduce yourself. 9. Get in tune with other people's emotions. 10. Embrace small talk as a positive way to begin new conversations. best-motivational-speakers communication-skills customer-service-quotes first-impressions-quotes personable-and-friendly quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
b61a243 Discretion & Good Judgment . . . The flagrant lack of decorum, reckless behavior, and poor judgment exhibited in our world today continues to astound. Even those who never dreamed they'd be caught in their most embarrassing moments risk public exposure from the ever-present smart phones and non-stop social media. best-motivational-speakers build-rapport communication-skills customer-service-quotes first-impressions-quotes fun-and-humor quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
b6742ab "Having a sense of humor can be one of your greatest assets and equip you with an undeniable "attractor factor." The benefits extend far past a quick wit and spontaneous laughter. It can help you lower stress levels in yourself and others, diffuse difficult situations, interact more easily, and provide health benefits for improved well-being." best-motivational-speakers build-rapport communication-skills customer-service-quotes emotional-intelligence first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
b699695 Doesn't it feel great when someone does something nice for you? Especially when you're not expecting it? The irony is that they are getting as much joy by giving as you are by receiving. communication-skills confidence first-impressions generosity-quotes integrity motivational-speaker passionate-living relationship-quotes susan-young Susan C. Young
b6b0985 It is generally believed that nearly 40 percent of your first impression will be set from the tone of your voice. Your vocal thermometer can be more impactful than the actual words you use. communication-skills customer-service-quotes employee-engagement motivational-leadership-speaker motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
b6b539b "Going with Your Gut Your natural instincts are a great barometer for a person's trustworthiness. Listen to your gut when something feels amiss. When your natural "Spidey-Sense" kicks in, it may alerting you to red flags you would not see on the surface otherwise." best-motivational-speakers build-rapport communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
b6fdc05 When you sincerely want to connect on deeper levels and encourage other people to talk about themselves, use open-ended questions to stimulate your conversation and get the ball rolling. best-keynote-speakers best-motivational-speakers communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
b75cda2 Seek to make others feel comfortable by demonstrating respect for their individual needs as well as their cultural norms. Your consideration and heightened awareness will guide you well--and help you make a great first impression. communication-skills customer-service-quotes emotional-intelligence-quotes handshake-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
b7dc146 Research has shown that different colors represent different character qualities and have a powerful psychological effect. Color portrays different meanings in life and in business. Choose the colors that not only make you look and feel great, but inspire the emotions you hope to evoke. branding communication-skills dress-for-success motivational-speaker quotes-by-susan-c-young relationship-quotes speaker-susan-young success Susan C. Young
b7ef156 Popularity does not equal respect. It is not only kids who will do what they think they must to fit in and be popular--adults do it too. communication-skills first-impressions motivational-speaker passionate-living relationship-quotes self-confidence self-esteem self-esteem-quotes susan-young Susan C. Young
b8464d0 The radiance of dignity and grace creates a profound elegance which exists whether anyone is watching or not. communication-skills dignity first-impressions grace motivational-speaker relationship-quotes self-confidence self-esteem-quotes susan-young Susan C. Young
b87297a Strive to be pleased and accepting rather than angry and resistant. build-confidence communication-skills mindset-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
b87bb28 Approachable people . . . 1. Use body language to their advantage. 2. Are open-minded to new people and new experiences. 3. Encourage others to feel better about themselves. 4. Are willing to be told not what they want to hear, but what they need to hear. 5. Provide an inviting aura that is warm and comforting. 6. Realize that authenticity and transparency earn trust. 7. Intuitively tune into the feelings and needs of others. 8. Are emotionally steady and respond appropriately when they sense awkwardness or discomfort in others. 9. Radiate happiness and curbs cynicism. 10. Provide a safe environment for others to express themselves. 11. Make others feel valued and appreciated. 12. Listen and consider other people's viewpoints and opinions. body-language-quotes communication-skills kindred-spirits law-of-attraction-quotes mindset-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes soul-mates Susan C. Young
b89b0a0 People love to be happy, enjoy a hearty laugh, and simply have fun. When you're happy, everything feels right in the world and life is good. Knowing that this is a universal yearning, what can you do to feed the need and bring out the best in others? best-motivational-speakers build-rapport communication-skills customer-service-quotes emotional-intelligence first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
b8ae158 Emotional intelligence will give you insight as to why people behave as they do and assist you in areas which you may wish to improve. communication-skills emotional-intelligence-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
b8c83b2 Years ago, one of my girlfriends and I were going on a road trip and our destination was four hours away. We started an amazing conversation as our trip began. We arrived four hours later, but it felt like we had been driving for only half an hour. Have you ever been so immersed in the free flow of conversation that it transcended time, space, and effort? That is the beauty of being in flow. employee-engagement first-impressions-quotes hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker public-speaking quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
b9d4f49 Whether you master the art of asking questions to become a skilled communicator, start conversations, or to connect in a more meaningful way, questions can help you build rapport and strengthen relationships. best-keynote-speakers best-motivational-speakers communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
babc438 ASK YOURSELF: Are you presenting yourself in the best of all lights, online and off, and demonstrating the dignity of good manners? Make sure of it! If not, it may come back to haunt you. emotional-intelligence-quotes etiquette-quotes good-manners-quotes motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
bac4e57 "Encouraging quality communication will make it easier for you to establish rapport, gather information, and increase understanding. You can use this "fishing" technique for personal relationships, social events, sales calls, and professional correspondence." best-keynote-speakers best-motivational-speakers communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
bad2022 We tend to listen to the people who believe in their own words as opposed to those who don't. When we feel their conviction, they earn our buy-in. charm-quotes communication-quotes communication-skills first-impressions motivational-speaker relationship-quotes self-confidence self-esteem-quotes susan-young Susan C. Young
bad7978 Although my sister, Liz, is socially engaging and very confident with people, she tends to more of an introvert. She generates energy from the inside, from center to circumference, and would rather have one-on-one conversations to connect quietly and deeply. I, on the other hand, am energized by walking into a room filled with three hundred strangers; I like to meet as many people as possible and walk out with new friends. After all that excitement, however, I am content to go home and curl up with a good book in complete silence. Is one of us right and the other one wrong? No. We are just different. employee-engagement first-impressions-quotes hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
baf5c45 Use Discretion & Good Judgment. Don't share your most embarrassing moments with public exposure. Doing what is right is not always easy and can require uncommon courage. Be brave my friends, living right is its own reward. best-motivational-speakers build-rapport communication-skills customer-service-quotes discretion first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
bb03b49 A person who offers a loose handshake, on the other hand (pun intended), may be interpreted as being uninterested, lacking confidence and self-esteem, weak, or being wishy-washy. Whether too strong or too weak, a bad handshake can set you back and close down a potentially rewarding relationship before it ever gets started. communication-skills customer-service-quotes emotional-intelligence-quotes first-impressions-quotes handshake-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
bb2bea3 And as is often the case, the people who would benefit the most from reading a book like this are the ones least likely to buy and read it. For you, however, this chapter will serve as a sterling reminder to make your manners shine. emotional-intelligence-quotes etiquette-quotes good-manners-quotes motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
bb6e850 If you want to impress someone with how much you know, the best thing you can do is talk to them about . . . them. People typically love to share their stories and are delighted when others show genuine interest in hearing about: their families, what they do for fun, their opinions, where they are going on vacation, their happiest memories, their hobbies, or even where they grew up. best-motivational-speakers communication-skills customer-service-quotes first-impressions-quotes personable-and-friendly quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
bb7087f The dictionary defines discretion as the quality of showing discernment, the ability to make responsible decisions, and behaving or speaking in such a way as to avoid causing offense to others or revealing private information. Doing what is right is not always easy and can require uncommon courage. Be brave my friends, living right is its own reward. best-motivational-speakers build-rapport communication-skills customer-service-quotes discretion first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
bbae442 Without even realizing it, we magnetize people, opportunities, and outcomes. Many people continue to attract dysfunctional folks who bring trauma, drama, crisis, and negativity and then wonder why they are so miserable. Be cognizant of how you're being because it is most certainly attracting what you're receiving. body-language-quotes communication-skills kindred-spirits law-of-attraction mindset-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes soul-mates Susan C. Young
bc8102b In his book, Networking is a Contact Sport, Joe Sweeney advises that when you attend networking events, act as if it is your party and you are the host or hostess. By doing this, you will help others be at ease and demonstrate a heart of service and generosity. customer-service-quotes motivational-speaker-susan-young networking positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes selling-success service-beyond-self susanspeaks-com Susan C. Young
bcfc819 "Who are we the most comfortable with? People who are the most like us! The "Similarity-Attraction Hypothesis" (Newcomb, 1956) found that similar (real or perceived) personalities are a major determinant of our likability and friendship choices. It is simply human to gravitate toward people like us. This tribal inclination runs the gamut across demographics of age, ethnicity, culture, education, religion, and even personality style. Mirroring will enable you to find ways to create the comfort of familiarity through similarity." communication-skills law-of-attraction-quotes mindset-quotes mirroring motivational-speaker-susan-young neuro-linguistic-programming quotes-by-susan-c-young reciprocity relationship-quotes Susan C. Young
bd5dca0 The times, they are a-changing! What was once defined by tradition, respect, and custom has evolved into a relaxed and casual society. What is acceptable and normal today would never have been permitted in the past. branding communication-skills dress-for-success motivational-speaker quotes-by-susan-c-young relationship-quotes success susan-young Susan C. Young
bd664a6 There are new habits you can adopt starting NOW that make you approachable and encourage other people to engage with you. body-language-quotes communication-skills kindred-spirits law-of-attraction mindset-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes soul-mates Susan C. Young
bda264f "Hostess with the Mostest "Think of a time when you have had a party in your home or had friends over for dinner. Didn't you want to make sure they were nurtured, cared for, and well-taken care of? Didn't you want your guests to interact with each other and enjoy the experience so they would remember it fondly?" customer-service-quotes motivational-speaker-susan-young networking positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes selling-success service-beyond-self susanspeaks-com Susan C. Young
be0b522 Communication skills, quotes by susan c young, relationship quotes, how to make a great first impression, preparation quotes, motivational speaker, susan young, build confidence, mindset quotes, attitude quotes build-confidence communication-skills mindset-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
be9a0e7 "Mingle * Be the connector--introduce people to each other who may not otherwise connect. * Be a conversation fire starter; point out what people have in common as you are introducing them. * Seek out the folks who may appear to be shy, or awkward, or wallflowers. Find ways to build trust and comfort. Engage them with a kind word to pull them out of their shell. * Arrive early and stay late; connect with people before and after your event. * Stretch beyond your comfort zone to speak with, sit with, and start conversations with people whom you do not know. * Offer to refill someone's drink or clear their plate. * Encourage introductions: "There is someone whom I would love for you to meet . . ." customer-service-quotes motivational-speaker-susan-young networking positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes selling-success service-beyond-self susanspeaks-com Susan C. Young
bf16212 "My man Daniel sees twenty patients a day, many of whom he has never met before their appointment. With only fifteen to twenty minutes to spare, he has no choice but to use the gift of gab to connect quickly. He said, "Small talk is easier than big talk, especially with someone you do not know. It is an easy stepping stone to help you break the silence for more comfortable conversation. This initial form of communication opens the door for big talk." Find ways to start small talk with new people and they will be impressed by your friendly disposition and sincere interest." employee-engagement first-impressions-quotes hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
bf42ca7 The list below begins to illustrate how different personalities can be assigned to different vocal qualities . . . * Warm * Loving * Breathy * Gravelly * Dull * Nasal * Rough * Hoarse * Gruff * Melodious * Whiny * Sultry * Twangy * Energetic * Shrill communication-skills customer-service-quotes employee-engagement first-impressions-quotes motivational-leadership-speaker motivational-speaker-susan-young professional-development quotes-by-susan-c-young relationship-quotes Susan C. Young
bfb9e50 Strive to be a possibility thinker rather than an impossibility thinker. build-confidence communication-skills mindset-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
bfd7658 Too often when people hand us their cards, we quickly slip them into our pockets or purses without giving notice to what it says. Subliminally, it tells the other person that we don't care or are not interested. Take a moment to demonstrate your interest; this will help your newfound relationship be off to a good start. Small actions can make a significant impact! customer-service-quotes employee-engagement first-impressions-quotes motivational-leadership-speaker networking-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young team-building Susan C. Young
c07ff2c To touch or not to touch . . . that is the question. Handshakes, hugs, and other touching all have their appropriate space and place. The key to success in this area is to know when, where, and how to best put these into action. communication-skills customer-service-quotes emotional-intelligence-quotes first-impressions-quotes handshake-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
c0d29ba By your practice of active listening, everyone involved benefits because you . . . * are more engaged and engaging; * demonstrate that you are interested in others and what they have to say; * make others feel important, respected, understood, and appreciated; * improve your memory and retention; * affirm to others that you are an authentic, caring, and compassionate person; make a great first and last impression communication-skills customer-service-quotes healthy-conversation motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
c0df895 Becoming an empathetic listener helps you to better understand how another person feels and why they communicate as they do. communication-skills customer-service-quotes healthy-conversation motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
c140604 "Finding the right time is like discovering a social portal which opens a gate for others to receive your message and "get you." You only get one chance to make a first impression and if the gate begins to close, you may never get another opportunity to walk through it. Watch for the openings and synchronize your movements with your intended recipient." employee-engagement first-impressions-quotes hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
c165af8 "What does a solid, comfortable, impressive handshake look and feel like? To deliver a great handshake . . . * Extend your right hand out vertically at a comfortable waist level toward the person you are meeting. * Connect hands with web to web contact made between the thumb and index finger. * Be intentional and appropriate by showing mutual respect and teamwork. * Gently squeeze firmly enough to be confident, yet lightly enough to be gracious. Shake a few times for good measure. * Discreetly rotate your wrist so that your hand is slightly on top of theirs when you want to subconsciously convey self-assurance. * Make eye contact and smile to show sincerity. Throw in an acknowledging head nod for good measure. Avoiding eye contact may be interpreted that you are not attentive or have something to hide. * Introduce yourself and when they share their name, repeat it back to them to help you remember it. "It is nice to meet you John." * When in doubt, mirror their handshake to adapt to what makes them feel comfortable. Customize accordingly to the gender, age, position, personality, and culture of the person you are meeting." communication-skills customer-service-quotes emotional-intelligence-quotes handshake-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
c17aa15 Authentic people are instantly more likable and trustworthy, which makes building rapport with them a pleasure. communication-quotes communication-skills first-impressions personality-development relationship-quotes social-networking trust Susan C. Young
c195e70 Groundbreaking research at Cal Tech has now revealed that humans not only tend to synchronize their movements, such as clapping in unison or walking at the same pace, but they also synchronize their social interactions as well. employee-engagement first-impressions-quotes hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
c233530 If you truly want to impress someone, remember points they shared in previous conversations and mention it when you reconnect. best-motivational-speakers communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes showing-interest speaker-susan-young trust Susan C. Young
c2536bd When your speaking style is clear, confident, and concise, your listeners will perceive you as such. communication-skills customer-service-quotes employee-engagement motivational-leadership-speaker motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
c27a934 Regardless of the venue, there are skills you can learn and special qualities you can adopt which can help you optimize social encounters. communication-skills first-impressions relationship-quotes social-networking Susan C. Young
c2ea298 What can you do, beginning TODAY, to be the one who makes your mark and leaves others in awe? communication-skills first-impressions relationship-quotes social-networking Susan C. Young
c30816d How do you know when to advance the conversation or when there's something still unresolved? When you are situationally aware, you watch the body language and notice the cues that are given to you. Listening and observing are being mindful in the best sense of the word. customer-service-quotes employee-engagement mindfulness motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
c311187 When you feel great about you, personal qualities radiate that make you more attractive and compelling to others. communication-skills first-impressions motivational-speaker passionate-living relationship-quotes self-confidence self-esteem self-esteem-quotes susan-young Susan C. Young
c316799 It is through these facial expressions that we write and feel our life story, create lifelong social habits--through which we are received and perceived by a multitude of others. When you want to make a positive first impression, let your face know! communication-skills customer-service-quotes expressions-of-emotion law-of-attraction-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes smiling-quotes susanspeaks-com Susan C. Young
c35dec4 "The romantic notion of "opposites attract" works well in fairy tales. However, science proves that "like attracts like" for healthy communication and successful relationships. Social psychologists have long relied upon the "Similarity Attraction Theory" to explain why we are more positively inclined toward people who are the most like ourselves. Similarity reduces uncertainty and gives us a comforting degree of psychological safety. It is no wonder, then, that "birds of a feather flock together." Our tribe understands our vibe." best-motivational-speakers communication-skills customer-service-quotes emotional-intelligence first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
c36c57b It is unimpressive to speaking rudely to others. Often, all we need to do to ensure that we do not launch into a rude remark is to pause . . . breathe . . . and smile to ourselves before speaking. And when people are rude to you, just remember that they are revealing who they are, not who you are. Don't take it personally. Sometimes being silent is your best response. emotional-intelligence-quotes etiquette-quotes good-manners-quotes motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
c3b92af "When I was a young and aspiring speaker, I sought mentorship from a man who had been a Dale Carnegie trainer for decades. Eagerly wanting to know how to improve my stage presence and build my career, I contacted Dr. Joe Carnley in Destin, Florida and invited him out to lunch. After we placed our order at the Harbor Docks Restaurant, he dove right in and gave me some of the best advice of my life. He said, "Susan, you have to make them laugh! When they leave your presentations, you want them to feel better and leave happier than when they came in. Help them enjoy your time together." He continued to describe the magical power that humor has over the human spirit. When we craft humor into our speeches, we can take our audiences on a journey they will never forget. Immediately after our delightful lunch ended, I drove straight to a Books-a-Million store and headed for the humor section. Since I was not a particularly funny person, I needed all the help I could get. For over an hour I stood there reading titles, flipping through funny books, and enjoying outrageous belly laughs, giggles, and snorts. People were staring, and probably thinking, "I want what she is having!" The humor section was one of the smallest in the entire bookstore, but it may well have been the most important. When I turned around, I noticed the opposite aisle was the "Self-Improvement" section. It ran half the length of the store and displayed hundreds of books. At that cathartic moment, I had a huge "Ah-Ha" moment." best-motivational-speakers build-rapport communication-skills customer-service-quotes emotional-intelligence first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
c3e3851 We all can give in to our inner critic. I don't know about you, but I would never allow anyone to speak to me the way I speak to myself! I wouldn't be their friend! communication-skills first-impressions motivational-speaker passionate-living relationship-quotes self-confidence self-esteem self-esteem-quotes susan-young Susan C. Young
c40a401 Simply by living life you will gain new experiences that are uniquely your own. Your vantage points along your journey will help you form your perceptions, grow your influence, and ground you in a wisdom which can only be gained from having been there and having done it. branding communication-skills healthy-habits motivational-speaker quotes-by-susan-c-young relationship-quotes speaker-susan-young success Susan C. Young
c418ea1 There are differing opinions as to whether charisma and charm are innate qualities which we are born with or learned personality styles. I believe it is a combination of both. Young children demonstrate a propensity for this enthusiasm. However, smart adults realize that they can get further in life when they develop these special traits. charm-quotes communication-quotes communication-skills first-impressions motivational-speaker relationship-quotes self-confidence self-esteem-quotes susan-young Susan C. Young
c41a3f5 Why did I think that the mask was a better portrayal than my authentic self? We can get hidden under layers of illusion, can't we? communication-quotes communication-skills first-impressions motivational-speaker personality-development relationship-quotes social-networking susan-young trust Susan C. Young
c474c6f Humor can heal the heart, instill hope, bring people together, and remind them that life isn't meant to be so doggone serious. Why not use it for good? There is no denying that humor's uplifting, energizing, and positive impact can transform lives for the better. best-motivational-speakers build-rapport communication-skills customer-service-quotes first-impressions-quotes fun-and-humor quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
c4aac6c Your thoughts become your attitudes, which become your actions, which become your behavior, which become your habits, which become your lifestyle, and inevitably determine your outcomes. Utilize this circular truth by using positive thoughts to create positive outcomes. It is a choice you get to make every day. Choose wisely. customer-service-quotes employee-engagement first-impressions-quotes hire-keynote-speaker motivational-leadership-speaker networking-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
c4fab65 What determines whether the usage is acceptable or inappropriate? If you want to make a great first impression with positive impact, it is essential that you know there is a difference. communication-skills customer-service-quotes employee-engagement first-impressions-quotes motivational-leadership-speaker motivational-speaker-susan-young professional-development quotes-by-susan-c-young relationship-quotes Susan C. Young
c57d93a A genuine smile is inviting, contagious, encouraging, and brings joy into the world. It instantly tells others that you are glad to see them, that they are important and you are approachable. body-language-quotes communication-skills eye-contact-quotes law-of-attraction-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes smiling-quotes susanspeaks-com Susan C. Young
c5cb172 Since we are all unique and individual, being cognizant of different personality styles will help you better recognize where others are coming from to minimize barriers, build trust, and catapult your newfound communication skills into meaningful connections. The savvy socializer knows this all. customer-service-quotes employee-engagement motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes selling-success susanspeaks-com Susan C. Young
c679555 "You will be stuck with you for the rest of your life so learn to be your own best friend. Take a moment, look at yourself in the mirror, and say, "I love you." It feels awkward at first. Do it anyway. Begin a great friendship with YOU!" communication-skills dignity first-impressions grace motivational-speaker relationship-quotes self-confidence self-esteem-quotes susan-young Susan C. Young
c6bcadf Mindfulness is a quiet strength and deeply rooted value which many other cultures understand and often practice better than we do. It can be puzzling to people from other countries as to why Americans are so task-driven and action-oriented. customer-service-quotes employee-engagement mindfulness motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
c6bdc92 What helps people identify your Super Powers? Instead of hiring a personal PR firm to identify and promote your personal brand, ask yourself what strengths you want to be remembered by. branding communication-skills motivational-speaker quotes-by-susan-c-young relationship-quotes success susan-young Susan C. Young
c6e62e9 Your education can be the 'make or break' difference when a hiring manager reads your resume or invites you in for an interview. In our competitive world, today a Master's Degree has become the new differentiator that a Bachelor's Degree once was. branding communication-skills healthy-habits motivational-speaker quotes-by-susan-c-young relationship-quotes speaker-susan-young success-quotes Susan C. Young
c6f012a "Animation. Enthusiasm. Sincerity. Excitement. Acceptance. Have I just described your family dog? You're happy to see him because he is so happy to see you. It is no wonder dogs are called "Man's Best Friend" with attributes like that. Their natural propensity for joy makes them among the most personable and friendly creatures on the planet. Human beings could learn a thing or two from their eager and earnest approach to life." best-motivational-speakers build-rapport communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
c7438c5 Every professional voice coach worth their salt will bring you back to the importance of tone, pace, and pitch. While these concepts were introduced earlier in The Art of Body Language section, we can now elaborate and take a deeper dive into how you can use your voice to improve your communications. communication-skills customer-service-quotes employee-engagement motivational-leadership-speaker motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
c7adedd Active listening requires being fully present and engaged in the moment. communication-skills customer-service-quotes healthy-conversation motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
c7b33b5 When individuals feel comfortable approaching their leaders, their confidence to share ideas, discuss problems, and offer suggestions is strengthened. It emboldens them to take personal ownership and perform at higher levels within the organization. body-language-quotes communication-skills kindred-spirits law-of-attraction mindset-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes soul-mates Susan C. Young
c7dba81 I have a few friends who are confined to wheelchairs for access and mobility. I don't want to always be looking down at them while they are looking up at me. To enjoy a meaningful conversation, I'm quick to kneel beside them or pull up a chair to talk at the same height. Begin to recognize the orientation of other people and align yourself with their body position and physical needs so that you may connect on a more balanced and effective level. communication-skills customer-service-quotes emotional-intelligence-quotes expressions-of-emotion law-of-attraction-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
c7f501a What saps your energy and drains your strength? If it makes you feel bad on the inside, it will make those around you feel bad too! Don't be the energy vampire whom people want to avoid. body-language-quotes communication-skills kindred-spirits law-of-attraction mindset-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes soul-mates Susan C. Young
c83090a The importance of healthy habits and hygiene for making a positive first impression should go without saying; however, I would be remiss if I did not include this topic in the book, because surprisingly, many people just don't get it. branding communication-skills healthy-habits motivational-speaker quotes-by-susan-c-young relationship-quotes speaker-susan-young success Susan C. Young
c92f565 Align your voice value with the tone, pace, and pitch of your listeners will help you connect on all levels. communication-skills customer-service-quotes employee-engagement motivational-leadership-speaker motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
c948625 Take a moral inventory of ways you may be self-sabotaging and then take proactive steps to change them. build-confidence communication-skills mindset-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
c9748e6 11 Ways to Be More Engaged 1. Care about others. 2. Be 100 percent in the moment. 3. Keep focus on the person you are serving. 4. Try to get involved, engaged, and interactive. 5. Show interest in what matters to other people by listening, acknowledging, and responding. 6. Arrive in the moment anticipating creating a valuable interaction for yourself and others. 7. Move towards the things that inspire you and provide a sense of joy and connection. 8. Reconnect with the essence of yourself and be grounded in that essential relationship. 9. Maintain eye contact and deliver the non-verbal cues that you are fully with the other person. 10. Limit distractions-- close the door, silence your phone, hold calls, put tasks aside, etc. 11. Show up to the moment being your best and giving your best. customer-service-quotes employee-engagement motivational-speaker-susan-young networking positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes selling-success susanspeaks-com Susan C. Young
c99201a When I meet someone who is truly genuine, I am drawn to their personality and find them easier to approach, engage, and interact with. They have no hint of false pretense, nor do I worry about hidden agendas. communication-quotes communication-skills first-impressions personality-development relationship-quotes social-networking trust Susan C. Young
c9c8285 Extroverts typically . . . * Process information externally by verbalizing, collaborating, brainstorming, discussing, sharing their ideas, and communicating until they achieve desired results. * Are rejuvenated and re-charged by being around people, interacting with friends and family, and having dynamic conversations. * Enjoy the excitement and adventure of a new situation or setting. * Tend to be more colorful, unpredictable, daring, stylish, and cluttered in their clothing, home furnishings, offices, and surroundings. * Love meeting new people and making new friends. They enjoy variety and engaging on all levels. * Are very spontaneous, resilient, and adapt well to change. employee-engagement first-impressions-quotes hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
c9cb5a4 "Have you ever had a legitimate complaint as a customer which made you angry, upset, or frustrated? How was it "handled?" If you were dealing with an inept, uncaring, or untrained employee, they may have made matters even worse by being rude, defensive, or apathetic. Simple acknowledgment and validation of your complaint is sometimes all that is needed. Without it, you're left frustrated or upset." communication-skills customer-service-quotes healthy-conversation motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
ca13411 Your success and legacy, personally and professionally, are built through the impressions you make one encounter at a time. communication-skills first-impressions relationship-quotes social-networking Susan C. Young
ca2f278 Fear is the number one reason why people do not take action. The divine irony is that most of the fears we experience are self-generated and born out of our own imaginings, hence the acronym False Evidence Appearing Real. communication-skills conquer-fear emotional-intelligence-quotes motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
ca32fbb Now let's look at the flip side. When a diligent and caring person receives your complaint, they have the power to turn a challenge into a triumph. Through active listening, they demonstrate that your satisfaction is their top priority. They not only seek to solve your problem, but they are dedicated to re-earning your trust, your respect, and keeping your business. communication-skills customer-service-quotes healthy-conversation motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
ca57568 When a person is focused completely on self it is nearly impossible to be mindful of others at the same time. That is a contradiction for healthy communication, networking, and relationship building. customer-service-quotes employee-engagement mindfulness motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
ca8a874 "Wearing Nametags- On Others I enjoy reading nametags and calling people by their names before we have officially met or been introduced. It provides an instant icebreaker. Walking up to someone and saying, "Hi Brenda! I'm Susan!" creates a quick connection that might not have happened were her name not displayed." customer-service-quotes employee-engagement first-impressions-quotes motivational-leadership-speaker networking-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young team-building Susan C. Young
cabb5c7 Is your voice value delivering the image you wish to convey? Is your voice coming across as smart, friendly, and positive or ignorant, rude, and negative? communication-skills customer-service-quotes employee-engagement motivational-leadership-speaker motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
cb05344 By authentically sharing when things aren't right you allow the people you care about to offer the support you may need. communication-quotes communication-skills first-impressions motivational-speaker personality-development relationship-quotes social-networking susan-young trust Susan C. Young
cb46eb0 Look for all of the possible missteps in the following scenario. My friend Amy arrived at a consultation with her Hispanic business partner. The African American woman to whom they were delivering their presentation was a long-time friend of her partner's. Her partner was greeted with a hug and Amy was greeted with a handshake. The meeting was a great success. As it came to a close, the two friends hugged. With enthusiastic affection, Amy went to hug the African American client. The woman took a step, turned her shoulder to block the hug, and looked at Amy with dismissive anger. It was almost a defensive move. Her partner, recognizing this, put her arm around Amy to soften the situation and make light of the inappropriate gesture. Everything turned out fine, but Amy was baffled by the barrier. She was confused by the woman's reaction since their interaction had been cordial and positive. She wondered if she had been socially insensitive or culturally inappropriate. After much reflection, however, she realized that she had simply been too quick to assume familiarity. Thankfully, she earned and learned the lesson quickly to become more aware. Amy eventually earned the trust of her client and secured her valuable business. communication-skills customer-service-quotes emotional-intelligence-quotes handshake-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
cbb49f7 To cultivate bravery and courage, build upon your strengths and talents. What are you good at? What makes you feel confident and personally powerful? Your competencies will ground you and build your strength. communication-skills conquer-fear emotional-intelligence-quotes motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
ccbc1f1 Being mindful of your body movement, facial expressions, voice tone, gestures, orientation, postures, and touch will help you project personal excellence for transforming your communications with others. body-language-quotes communication-skills mindset-quotes motivational-speaker-susan-young preparation-quotes quotes-by-susan-c-young relationship-quotes Susan C. Young
ceb53d5 On a recent business trip, I reunited with a friend I had not seen in twenty years. After having a lovely lunch meeting, we came out of the restaurant to walk towards the parking lot. He automatically moved me to the inside of the sidewalk as he walked along the curbside. His orientational awareness illustrated a chivalrous gesture of protection and respect which impressed me greatly. customer-service-quotes employee-engagement mindfulness motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
cf141e3 Since your mindset can make you or break you, how is it going? Is it representing you well or does it need a complete overhaul? build-confidence communication-skills mindset-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
cf8ff00 Wise with Your Words. Speak words that support your highest good. Are your thoughts building you up or tearing you down? Notice the quality of your words--your best first impressions ride on them. employee-engagement first-impressions-quotes hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker public-speaking quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
cff3755 Your personal integrity, defined as being honest and having strong moral principles, communicates whether (or not) you can be trusted. communication-quotes communication-skills confidence first-impressions integrity motivational-speaker relationship-quotes susan-young trust Susan C. Young
d05d4b4 Developing a positive attitude is one of the most transformational things you can do to shift your mindset, improve your disposition, manifest good things, and attract quality people into your life. build-confidence communication-skills mindset-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
d0819bf To Polish the Gold & Help Others Shine . . . take the time to mine the gold. Actively seek the goodness in others then express your gratitude for it. Excavate the dirt, seek the treasure, and polish their gold to shine boldly and brightly. People will rise to your positive expectations and belief in them. find-the-best-in-others how-to-be-complimentary motivational-speaker-susan-young polish-the-gold positive-first-impression-quotes positivity-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
d092e2f When a leader nurtures an environment of trust, respect, and honesty--business soars, creativity and problem-solving are inspired, and collaboration enables people get more done in less time. best-motivational-speakers build-rapport communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
d0caf36 A positive attitude will not only make you more fun to be around, but it will bring more happiness and joy both into your life and the lives of those around you. build-confidence communication-skills mindset-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
d0d22f8 Physical touch is one of my primary love languages. For those of us who share this love language, touching is an endearing gesture of affection, appreciation, and connection. It is not intended to be inappropriate in any way when we hug you upon meeting, pat your back, or squeeze your arm. For us, it is an enthusiastic demonstration of friendship. However, there are many people who do NOT like to be touched--men or women. In spite of our good intentions, touching can make others feel awkward, offended, and in the worst-case scenario, violated. It is crucial to be vigilant and socially aware enough that you can read people's cues to know when to pull back and contain yourself. communication-skills customer-service-quotes emotional-intelligence-quotes handshake-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
d165043 Check Your Ego at the Door. A big part of creating valuable, long-term connections requires setting your ego aside. For some, it's a struggle to not be the center of attention, of the conversation, or of the universe! People feel more valued, respected, and connected when they feel seen and heard. And that's hard to do if it's always all about you. Once you get into the practice of connecting and communicating with people in a way that draws them to you, conversations will be more engaging, and the end result is much more rewarding. best-motivational-speakers communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes showing-interest speaker-susan-young trust Susan C. Young
d261002 Decide today to take a stand, make a plan, and get. No one ever said it was going to be easy and wouldn't require effort. It will sometimes require that you go against the grain, face great challenge, conquer fear, overcome obstacles, and bounce back when knocked down. Choose to keep moving and don't give up. And if your ship still doesn't come in--swim out to it! customer-service-quotes initiative motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes selling-success service-beyond-self susanspeaks-com Susan C. Young
d297f74 "The Gift of Gab She continued by saying, "Many people dismiss small talk as being a waste of time. If you think small talk is not worthy of your time you are making a big mistake. It is actually one of the best ways for you to get to know someone. Don't be afraid to share a little bit about yourself so that you give another person enough information to ask questions. Small talk is the biggest talk we do." employee-engagement first-impressions-quotes hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
d334b36 When they are authentically engaged, their positive impressions create memorable moments and leave a lasting impact. Physical beauty becomes irrelevant because their exuberance and engagement bring out the beauty in you. charm-quotes communication-quotes communication-skills first-impressions motivational-speaker relationship-quotes self-confidence self-esteem-quotes susan-young Susan C. Young
d3446df Dignity is an inherent value and human virtue which represents the best of mankind. communication-skills dignity first-impressions grace motivational-speaker relationship-quotes self-confidence self-esteem-quotes susan-young Susan C. Young
d353b06 To cultivate bravery and courage, ground yourself in your character values: Building a solid foundation of integrity and character will fortify your confidence to face down fears and take bold action. communication-skills conquer-fear emotional-intelligence-quotes motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
d37135e As we explore this valuable non-verbal language, please note that these principles do not apply in many cultures around the world. In some cultures, direct eye contact may offend, affront, violate, or threaten. body-language-quotes communication-skills eye-contact-quotes law-of-attraction-quotes mirroring motivational-speaker-susan-young quotes-by-susan-c-young reciprocity relationship-quotes Susan C. Young
d4aab61 It is unimpressive to not hold a door open for the next person coming through. After a satisfying workout at my gym, I was walking behind a man who was exiting at the same time. He was only about two feet in front of me. As he walked through the door, he let it close behind him, almost hitting me in the face. Was he being intentionally rude? Was he preoccupied and focused on other things? No matter whether an offender is being a jerk intentionally, or is simply oblivious to how his behavior is affecting others, rude behavior instantly makes a negative impression. Be aware! emotional-intelligence-quotes etiquette-quotes good-manners-quotes motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
d4c7d87 Grace is an attitude of generosity toward our fellow humans. We are not easily offended and do not look to judge and label others. With a spirit of graciousness, we are amiable, benevolent, and charitable. communication-skills dignity first-impressions grace motivational-speaker relationship-quotes self-confidence self-esteem-quotes susan-young Susan C. Young
d59cc01 When employees are motivated and love what they do you will see higher productivity, less turnover, healthier communication, increased loyalty, and a happier environment. communication-quotes communication-skills confidence first-impressions integrity motivational-speaker passionate-living relationship-quotes susan-young Susan C. Young
d59d780 "Stepping out and stepping up can be an intimidating experience, especially in social situations where the outcomes are unpredictable and uncertain. Have you ever been reluctant to . . . * Say "no?" * Request help? * Ask for a raise? * Stand up to a bully? * Talk about tough topics? * Confront a friend or spouse? * Speak up and share your opinion? * Begin a conversation with a stranger? * Deliver a presentation or speak in public? * Talk about the "white elephant" in the room? * Befriend people who are much different than you? * Make sales calls because you don't want to be rejected? * Approach a new group of people at a networking event? * Go to an event by yourself where you did not know anyone? Each of these scenarios can strike fear in the hearts of many because each involves risk and potential discomfort. Life holds endless circumstances with a broad and diverse range of challenge or conflict that require you to be brave." -- communication-skills emotional-intelligence-quotes motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com take-the-initiative Susan C. Young
d6aca42 Take steps to be humble, sincere, and authentic, and apologize if necessary. If a relationship is valuable to you, it is worth your concern and effort to make it right. best-motivational-speakers build-rapport communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
d77542c Wearing Nametags- On Yourself The purpose of wearing nametags in the first place is for people to see your name. Otherwise, why bother? We have all seen nametag placements that range from proper to downright raunchy. People can get pretty creative about where they place them and it is not always appropriate. For this book, we will focus on the best practices. customer-service-quotes employee-engagement first-impressions-quotes motivational-leadership-speaker networking-quotes quotes-by-susan-c-young relationship-quotes team-building Susan C. Young
d78f5bc "I have noticed generational humor exists as well. Since our frames of reference and cultural influences vary, there is a lot of room for misinterpretation and the potential to not "get it." best-motivational-speakers build-rapport communication-skills customer-service-quotes emotional-intelligence first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
d7e5e83 If you can establish yourself in the community as a giver, those people with whom you associate yourself will extend your branding far beyond you. communication-skills confidence first-impressions generosity-quotes integrity motivational-speaker passionate-living relationship-quotes susan-young Susan C. Young
d7fb554 As a lifetime optimist, my first tendency has always been to look for the best in others, the best in situations, and focus on what is working rather than what is not. Noticing the good has helped me immensely in life and business and it can do the same for you. find-the-best-in-others how-to-be-complimentary motivational-speaker-susan-young positive-first-impression-quotes positivity-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
d887b4a One of the most compelling things about you is the energy you put forth--whether it is positive, negative, or neutral. And that is only the beginning. body-language-quotes communication-skills mindset-quotes motivational-speaker-susan-young preparation-quotes quotes-by-susan-c-young relationship-quotes Susan C. Young
d8b2e2e Have you ever had a friend in need whose only request was the gift of your presence? When major life changes happen or tragedies hit, you can find out very quickly who your real friends are because they are the ones who SHOW UP. customer-service-quotes initiative motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes selling-success service-beyond-self susanspeaks-com Susan C. Young
d8cd0e4 "Along with the "Law of Attraction" there is also an "Attractor Factor" for easily building camaraderie and commonality for making a positive first impression. Seek to find: 1. Shared History 2. Shared Stories 3. Shared Interests 4. Shared Attitudes 5. Shared Experiences 6. Shared Beliefs and Values" best-motivational-speakers communication-skills customer-service-quotes emotional-intelligence first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
d8d4abc If people would read more of these humor books, they wouldn't need all those self-improvement books! best-motivational-speakers build-rapport communication-skills customer-service-quotes emotional-intelligence first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
d8e8dfd Use positive affirmations to shift your mindset and re-train your brain for positivity. body-language-quotes communication-skills kindred-spirits law-of-attraction mindset-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes soul-mates Susan C. Young
d8f9626 To Polish the Gold & Help Others Shine . . . Brag about their accomplishments in front of others: For years, I have shared that the definition of a good friend is someone who says nice things about you behind your back. And the definition of a GREAT friend is someone who says GREAT things to others in front of you. One of the kindest things a husband or wife can do for their relationships is to brag about their partner's qualities to other people. find-the-best-in-others how-to-be-complimentary motivational-speaker-susan-young polish-the-gold positive-first-impression-quotes positivity-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
d933c90 As you navigate the various zones with people, a variety of specific physical and psychological responses is elicited from them. Until you know someone, avoid invading his or her personal space. Getting closer gradually demonstrates that you like the other person. This gradual and comfortable approach begins the circle of rapport--he sees that you like him, he likes that you like him, and he reciprocates by liking you back. communication-skills customer-service-quotes emotional-intelligence-quotes expressions-of-emotion law-of-attraction-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
d9a718b Sometimes you must earn the right to be included. Otherwise, you may appear awkward or pushy. customer-service-quotes employee-engagement mindfulness motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
da0bcfa Developing your emotional intelligence will allow you to explore new depths of understanding in yourself and others. communication-skills emotional-intelligence-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
da82a76 She is so secure in her beautifully imperfect self that she would welcome you with open arms, no judgment, and complete acceptance. communication-quotes communication-skills first-impressions motivational-speaker personality-development relationship-quotes social-networking susan-young trust Susan C. Young
daa7324 Ask yourself and become more aware--are you . . . * Speaking poorly of others in judgment, gossip, and intolerance? * Looking for, dwelling on, and obsessing over the negative? * Being grumpy, negative, and infecting others with your bad attitude or victim mentality? body-language-quotes communication-skills kindred-spirits law-of-attraction mindset-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes soul-mates Susan C. Young
daacbe4 Absolutely everything associated with your success is relationship based and emotionally connected. Developing your emotional intelligence is one of the wisest action you can take for personal and professional transformation. communication-skills emotional-intelligence-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
daaf99a Is chemistry a biological reaction which supports the propagation of our species? Or is it simply about being excited to find someone with mutually shared values, passions, interests, or experiences? Or is it because you have the same energy, vibrate at the same frequency, or share the same attitude? Regardless of how it happens, a robust and healthy chemistry is always a nice surprise and something to be celebrated. body-language-quotes communication-skills kindred-spirits mindset-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-chemistry relationship-quotes soul-mates Susan C. Young
db7ae6c When you strive to become a conversational chameleon, you can more swiftly adapt to your environment and surroundings for your own safety, survival, and healthy well-being. employee-engagement first-impressions-quotes hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
dccbbf8 "Don't you love meeting an approachable person? They roll out the proverbial "welcome mat." Their energy and engaging openness make us feel safe. They project the messages, "I'm so glad to meet you. I like you. Tell me more about you. I'm so glad that you're here," without even saying a word." body-language-quotes communication-skills kindred-spirits law-of-attraction mindset-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes soul-mates Susan C. Young
ddff4fb "According to the "universality studies" conducted by psychologists Paul Ekman, Carroll Izard, and Friesen (1969-1972), the words Happiness. Fear. Anger. Sadness. Contempt. Surprise. Disgust. describe the natural expressions of emotion shared by the entire human race." communication-skills customer-service-quotes expressions-of-emotion law-of-attraction-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes smiling-quotes susanspeaks-com Susan C. Young
de02991 While having a strong character foundation may not sell newspapers, increase TV ratings, or make a person famous, it's essential for building a life that is meaningful and matters. communication-quotes communication-skills confidence first-impressions integrity motivational-speaker relationship-quotes susan-young trust Susan C. Young
dfd7102 Coordinating your gestures with someone's subtle behaviors, can help you gain understanding, realize comfortable compatibility, and develop mutual trust. communication-skills law-of-attraction-quotes mindset-quotes mirroring motivational-speaker-susan-young neuro-linguistic-programming quotes-by-susan-c-young reciprocity relationship-quotes Susan C. Young
e05d75a To cultivate bravery and courage, interview brave people and learn their secrets. Whom do you know that displays courage and confidence? Ask them for their best practices, mimic their actions, follow their steps, utilize their methods. Ask if they will mentor you. communication-skills conquer-fear emotional-intelligence-quotes motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
e159375 Finding commonality with another person can help you create an instant bond by transcending social differences and going straight to creating rapport. Finding common ground allows you to connect the dots in the big picture to discover what feels most comfortable, how to connect, and where you might fit in when meeting new people. best-motivational-speakers communication-skills customer-service-quotes emotional-intelligence first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
e19040c Do you have a dream or desire that is burning a hole in your soul? Something that lights your fire and brings you simple pleasure? communication-quotes communication-skills confidence first-impressions integrity motivational-speaker passionate-living relationship-quotes susan-young Susan C. Young
e1b67dc When trust is broken, foundational cracks occur which weaken the entire relationship. As with concrete, no amount of filling and patching you apply with the hope of fortifying the fracture will ever repair the weakness caused by the rift. best-motivational-speakers build-rapport communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
e26d278 "While you will certainly attract more bees with honey, there are times when being nice can backfire. Take it from a naturally kind person, being a "bitch" has its time and place. There will be times when you must engage with mean, rude, and inconsiderate people." customer-service-quotes emotional-intelligence-quotes just-be-nice motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
e2a640e Polite people tend to be more respected, admired, and appreciated than their rude counterparts. emotional-intelligence-quotes etiquette-quotes good-manners-quotes motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
e2b9ae9 When adversity hits, reframe the challenge and find lessons learned; acknowledge gifts that have come from the pain. build-confidence communication-skills mindset-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
e2e3dea Conversation starters. Icebreakers. Openers. However you choose to label them, that moment when the first words come out of your mouth can make or break the outcome of your entire conversation. Been there, done that, right? customer-service-quotes employee-engagement healthy-conversation motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
1 2 3 4 5 6 7 8 ▲ ▼