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432a5ba "It is unimpressive to interrupt another person while they are talking. Interrupting someone in mid-sentence demonstrates that your focus is on yourself, not the person talking. I had a friend who used a humorous retort whenever someone would interrupt him. He would graciously, albeit sarcastically, say, "I'm sorry, I didn't mean to speak while you were interrupting." It always got a laugh, yet he was cleverly letting the intruder know of his infraction without being too confrontational." emotional-intelligence-quotes etiquette-quotes good-manners-quotes motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
4344e11 Take a searching inventory of your speech, habits, behaviors, appearance, hobbies, preferences, talents, and products. The key is what makes you distinct and unlike others. branding communication-skills motivational-speaker quotes-by-susan-c-young relationship-quotes success susan-young Susan C. Young
43af495 When you see someone smile, does it naturally make you want to smile back? When you are irritable, do you find that people mirror your irritability? When someone yawns around you, do automatically do the same? When you hear someone celebrating, do you feel inclined to join in and celebrate too? Your responses are not forced, but instinctual and empathetic. communication-skills law-of-attraction-quotes mindset-quotes mirroring motivational-speaker-susan-young neuro-linguistic-programming quotes-by-susan-c-young reciprocity relationship-quotes Susan C. Young
43c46d5 Ask anyone who has ever fallen in love at first sight and they will tell you--their mutual chemistry created an instant attraction. We have all known friends who went on a first date and knew instantly that they would spend the rest of their life with that person. Or, they knew instantly there was no chance because there was no chemistry at all. body-language-quotes communication-skills kindred-spirits mindset-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-chemistry relationship-quotes soul-mates Susan C. Young
44468ed Understanding a wide range of personalities will help improve your communication, connection, and engagement not only at work, but in your relationships at home, in life, and in love. customer-service-quotes employee-engagement first-impressions-quotes hire-keynote-speaker motivational-leadership-speaker networking-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
445e561 "Top sales professionals will confirm that nurturing their "sphere of influence" is essential to their success. When trust and rapport are well cultivated, it can yield tremendous bottom-line results." best-motivational-speakers build-rapport communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
4469da7 "When Humor Falls Flat "Humor is not a "one-size fits all" guarantee. What is hilarious to one person may be offensive to another. By being emotionally intelligent and self-aware, you can discern how, when, why, or where to be funny . . . or not. You might be walking on thin ice and risk making a damaging first impression if you use humor that is: * At the expense of others. * Thoughtless sarcasm. * Belittling or condescending. * Hitting below the belt. * Creepy or profane. * Raunchy humor with sexual innuendo. * Politically incorrect. * Mean-spirited." best-motivational-speakers build-rapport communication-skills customer-service-quotes emotional-intelligence first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
44fde81 Own your truths--all of them. Be honest. Be genuine. Be straightforward. Be refreshing! communication-quotes communication-skills first-impressions personality-development relationship-quotes social-networking trust Susan C. Young
45f7623 Have you ever paid notice to the full sound range of your voice? If you have ever been in a chorus or a singing group, you already know that they will separate the group based on each singer's pitch and assign their roles accordingly. While my speaking voice has a soprano pitch, my singing voice is a lower alto. communication-skills customer-service-quotes employee-engagement motivational-leadership-speaker motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
4687ca1 By speaking in a competent and confident way, your message will sound more relevant and appropriate, reflecting you in a favorable light. communication-skills customer-service-quotes employee-engagement first-impressions-quotes motivational-leadership-speaker motivational-speaker-susan-young professional-development quotes-by-susan-c-young relationship-quotes Susan C. Young
468c98a Kindness is a powerful bridge builder which unifies teams, bonds friends, supports loved ones, and spreads goodwill. Tending to your bridges will fortify your relationships in such way that you will keep your invitations coming and your options open for future opportunities. customer-service-quotes emotional-intelligence-quotes just-be-nice motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
46a4b8b To Move from Woe to Wow with an Unhappy Customer. . . Thank the Customer! * Thank them for bringing his or her concerns to your attention. * Treat them with respect and empathy. * Avoid further inconvenience to them. customer-service-quotes motivational-speaker-susan-young positive-first-impression-quotes positivity-quotes quotes-by-susan-c-young relationship-quotes selling-success service-beyond-self susanspeaks-com Susan C. Young
46bf479 Dressing appropriately in one venue may be highly inappropriate in another. Yet every day we see a lack of modesty and taste, regardless of how uncomfortable it makes others feel. branding communication-skills dress-for-success motivational-speaker quotes-by-susan-c-young relationship-quotes success susan-young Susan C. Young
46daf11 Show Them You CARE. In the business world, mastering conversational skills and paying attention to the details can take you to the top and help keep you there! best-motivational-speakers communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes showing-interest speaker-susan-young trust Susan C. Young
470dd05 14 Awesome Conversation Starters 1. What do you do for fun? Hobbies, recreation . . . 2. What are your super powers? Gifts, talents, strengths. 3. Good morning! It's great to see you! 4. What is your story? Tell me about yourself. 5. What brought you to __________? 6. Do you have anything special happening in your life (or your business)? 7. What's the best thing that's happened this week? 8. Are you living your life purpose or still searching for it? 9. What gives you passion and makes you happy to be alive? 10. Do you have any pets? 11. How do you know the host? 12. When you were a child, what did you want to be when you grew up? 13. If you could go anywhere in the world, where would it be? 14. What's next on your bucket list? customer-service-quotes employee-engagement healthy-conversation motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
470e92f "Every one of your first encounters begins with a "blank canvas" which provides you with unlimited opportunities to color your world in the ways you most desire." communication-skills first-impressions relationship-quotes social-networking Susan C. Young
4725068 We are all wired with a natural propensity to learn, grow, and expand. Think of the positive things that make you happy, bring you joy, deepen your understanding, and make you feel wonderful. These things enlarge and grow with positive energy, don't they? The opposite is true as well; negative things make us feel stressed, sad, angry, or overwhelmed. They leave us feeling depleted and contracted. body-language-quotes communication-skills energy-quotes expansion-quotes mindset-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
4778a1b "Well Hello Halo! It is human nature for us to make generalized judgments about a person using only a couple of traits. The "Expressivity Halo" Theory explains how we connect various personalities to specific facial expressions and assign assumptions about that person." -- communication-skills customer-service-quotes expressions-of-emotion law-of-attraction-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes smiling-quotes susanspeaks-com Susan C. Young
4789acb To cultivate bravery and courage, avoid the bystander effect. Rather than standing on the sidelines watching other people achieve their goals, jump in with both feet and get involved. communication-skills conquer-fear emotional-intelligence-quotes motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
483edcd Become keenly aware of these three layers to discover whether you're listening with interest and intent for excellent communication and understanding--or are you unintentionally sabotaging potentially phenomenal conversations. Knowledge of the listening planes will raise your awareness. And as you apply these, enjoy the surprising difference. communication-skills customer-service-quotes healthy-conversation motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
486014e Push versus Pull Marketing. Who wants to be pushed around? I certainly don't. Statements push and questions pull. Don't you prefer the latter? Questions pique interest and can keep the dialogue flowing when your other alternatives aren't as attractive or magnetic. best-keynote-speakers best-motivational-speakers communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
48f2af4 Take the initiative with deliberate steps to be a polite person: 1. Say please when you are making a request or asking for help. 2. Say thank you when a person has said or done something kind or at your request. 3. Ask permission before borrowing something that's not yours. 4. Hold doors open for the next person coming through. 5. Offer a helping hand before being asked. 6. Let the people exiting an elevator step out before you step in. 7. Be kind to people who are in service positions. 8. Keep your negative opinions close to your vest and out of earshot where your words might hurt or offend. emotional-intelligence-quotes etiquette-quotes good-manners-quotes motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
4907653 "Nurture a balanced perspective and don't "sweat the small stuff." charm-quotes communication-quotes communication-skills first-impressions motivational-speaker relationship-quotes self-confidence self-esteem-quotes susan-young Susan C. Young
4930101 A positive attitude will help fortify your courage to build unshakable confidence and self-esteem. build-confidence communication-skills mindset-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
494c919 ASK YOURSELF: Your closest friends want to know all about the details of your life and want to hear what is happening in your life. How can you be that type of person for others? best-keynote-speakers best-motivational-speakers communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
4965d40 Integrity is a most valued human quality. communication-quotes communication-skills confidence first-impressions integrity motivational-speaker relationship-quotes susan-young trust Susan C. Young
4985838 "Instant Access "When my twins were born, I moved abruptly from being a professional career woman to a full-time, stay-at-home mom. The role shift opened a new door of commonality which surprised and delighted me. I was instantly welcomed into a special "Motherhood Club," where before I never would have related. It felt as if I was suddenly bonded with mothers worldwide. It's important to remember--nothing stays the same, nor do we." best-motivational-speakers communication-skills customer-service-quotes emotional-intelligence first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
4995d60 "Why is a first impression so important?" Because these brief seconds can be the make-or-break, live-or-die, or yes-or-no basis for building rapport, earning trust, winning friends, or making the sale." communication-skills first-impressions relationship-quotes social-networking Susan C. Young
49a0e21 Using names with respect and consideration tells a person that you care, are present and engaged, and that you are genuinely interested in making a connection. You make them feel remembered! communication-skills customer-service-quotes employee-engagement first-impressions-quotes motivational-leadership-speaker motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes team-building Susan C. Young
4a95808 Although it may serve you well, any strength or skill which is overused can become a limitation when it forces you to constantly be moving and looking for the next best thing. Distractions, interruptions, and incessantly chasing after the next golden ring can become the norm. customer-service-quotes employee-engagement mindfulness motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
4ac2d99 It is human nature for self-doubt to occasionally creep in and take up residence. It happens to even the most successful people among us. communication-skills first-impressions motivational-speaker passionate-living relationship-quotes self-confidence self-esteem self-esteem-quotes susan-young Susan C. Young
4aec07e In America, when a man walks in front of a woman it may imply that they are not equals and he is exerting dominance over her, or being arrogant and rude. In a different culture, however, it may be presumed that he is someone worthy of profound respect and is protecting her by going first. customer-service-quotes employee-engagement mindfulness motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
4b3447c Many salespeople make the mistake of talking about how great they are and what they bring to the table. If they would simply take a breath, shift their mindset, and instead present ways to help solve their client's problems, they would capture more new business. best-motivational-speakers communication-skills customer-service-quotes emotional-intelligence first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
4b4e775 Mindset and attitude are so tightly intertwined they almost mean the same thing! build-confidence communication-skills mindset-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
4c7dfb8 Do you generally feel uncomfortable around people whom you perceive to be perfect? Is there really such a thing as the perfect person? Of course not! Our flaws are often what differentiates us from each other, and no person is perfect. communication-quotes communication-skills first-impressions motivational-speaker personality-development relationship-quotes social-networking susan-young trust Susan C. Young
4d07a86 When you take the high road to living a virtuous life, you are fortified by knowing that regardless of what life throws your way or what storms may rage, you are grounded in goodness. In this, you secure not only your own integrity, but you secure it in the eyes others. communication-quotes communication-skills confidence first-impressions integrity motivational-speaker relationship-quotes susan-young trust Susan C. Young
4d15582 ASK YOURSELF: Who are the people you are drawn to who bring out the best in you? How do they make you feel? Is your positive energy doing the same thing for others? body-language-quotes communication-skills energy-quotes expansion-quotes mindset-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
4d8c801 Attitude. Personality. Mindset. Spirit. Essence. Perspective. Regardless of how you define your state of being, your mental, intellectual, emotional, and spiritual approaches are the basis for your existence and how you experience life. communication-quotes communication-skills first-impressions relationship-quotes social-networking Susan C. Young
4d99e5d As our society has become more casual, the line between a person's personal life and professional life has become blurred, especially with the advent of social media. Personal information, your manners (or lack thereof), opinions, and pictures of your private life are available for all the world to see. HR directors, recruiters, and potential employers will often ascertain a person's manners and moral compass from their online presence. emotional-intelligence-quotes etiquette-quotes good-manners-quotes motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
4df5281 "Get in the Game "As soon as you say something can't be done, you will be passed by a person who is already doing it." - Unknown "Do you typically observe the game of life from the sidelines, sit in the penalty box, play your heart out on the field, or show up when the opportunity has already passed by and ask, "What happened?" Your answer to this question will reveal a lot about your initiative. Granted, various situations call for diverse levels of interest and engagement. However, if you want to rock your relationship results, it is going to require action, effort, initiative, and choosing to get in the game." customer-service-quotes initiative motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes selling-success service-beyond-self susanspeaks-com Susan C. Young
4e3b104 "To help get your creative juices flowing, you might look online at lists of the "best taglines ever." Their branding ideas are genius and may be just the catalyst you need to activate your awesome!" branding communication-skills motivational-speaker quotes-by-susan-c-young relationship-quotes success susan-young Susan C. Young
4e8340a How a person treats wait staff speaks volumes about their character and values. If they misbehave in this scenario, you can likely predict how they will react when cut off in traffic, when their luggage is lost, or when life doesn't go their way. It is also an indicator to CEOs and hiring managers as to whether a person is a viable candidate for being a considerate team player. emotional-intelligence-quotes etiquette-quotes good-manners-quotes motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
4eba1de If being brave were easy, more people would be. communication-skills emotional-intelligence-quotes initiative motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
4ebb4f1 In sales, this tactic comes across as pushy, arrogant, and uncaring. It doesn't have to be this way. Admittedly, it may take great restraint to resist the temptation to dominate a conversation, but when you do, you are rewarded with an appreciation for your interest and attentiveness. Simply by changing your approach and becoming a discovery expert, you will receive relevant answers for how to better connect and serve others. best-keynote-speakers best-motivational-speakers communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
4f0ded6 "Uh-Oh . . . One year I was the guest speaker at an annual conference. The person who coordinated the agenda mistakenly typed my name as "Sue" rather than "Susan." I felt odd and a little disrespected because they didn't take the time to ask the spelling of my name. It felt awkward when I saw it on all the tables throughout the ballroom, to say the least. I asked, "Please make sure that you introduce me as Susan because I've never been called Sue." The initial impression was sticky for an instant, but they quickly made it right. The correction was shared and everything turned out fine. Even an innocent and unintentional name error can impact your first impressions. Making a joke about it once I was on stage was a light-hearted way to confirm my real name." communication-skills customer-service-quotes employee-engagement first-impressions-quotes motivational-leadership-speaker motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes team-building Susan C. Young
4f3d07c Wouldn't it be wonderful to enjoy this level of simplicity in all relationships, regardless of differences? You can. Begin taking the initiative to find common ground with others and you will soon lay solid foundations on which to build great first impressions. best-motivational-speakers communication-skills customer-service-quotes emotional-intelligence first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
4f42328 Put yourself in the driver seat by designing the best attitude possible to help you get where you need and want to go. build-confidence communication-skills mindset-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
4f5596f Passion is a catalyst for action and provides you with the emotional stamina to stick with it, regardless of the obstacles. communication-quotes communication-skills confidence first-impressions integrity motivational-speaker passion relationship-quotes susan-young Susan C. Young
4f84c1f When you make eye contact with another person, you can send thousands of silent messages without even speaking a word. No wonder eye contact can be both a direct form of communication and an elusive attribute at the same time. body-language-quotes communication-skills eye-contact-quotes law-of-attraction-quotes mirroring motivational-speaker-susan-young quotes-by-susan-c-young reciprocity relationship-quotes Susan C. Young
4f8518c You can take your power back and silence the criticism and lies NOW! communication-skills first-impressions motivational-speaker passionate-living relationship-quotes self-confidence self-esteem self-esteem-quotes susan-young Susan C. Young
4fbbaa4 A wonderful place to start is to seek role models who exemplify this way of being and try their style on for size. communication-skills dignity first-impressions grace motivational-speaker relationship-quotes self-confidence self-esteem-quotes susan-young Susan C. Young
4fe2bf8 Growing up with well-educated parents and an older sister with her Master's Degree in English Language and Literature, I was left with little wiggle room as a child to use poor grammar. When I would inadvertently slip, I would be corrected in a matter of moments--excuse me, seconds! While it may have been irritating for a 10-year-old, I am eternally grateful as an adult that the grammar police kept me in line. customer-service-quotes employee-engagement first-impressions-quotes hire-keynote-speaker motivational-leadership-speaker networking-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
5026aa4 Even with my focused intention to be eloquent and reflect perfect grammar, syntax, and punctuation in my writing, I still flub up occasionally. Thank heavens for spell check, auto-correct, and the brilliance of my amazing editor Elizabeth Dixon. None of us is perfect, but our editing needs to be as thorough as possible if we hope to make a great impression. customer-service-quotes employee-engagement first-impressions-quotes hire-keynote-speaker motivational-leadership-speaker networking-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
5028add Regardless of the trends we see in the deterioration of morality, respect, and values, wise people will still strive to take the high road to rise above the ever-increasing rudeness and stand apart from the crowd. emotional-intelligence-quotes etiquette-quotes good-manners-quotes motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
503a139 Open-ended questions open doors for new discoveries and opportunities. They encourage others to speak their truths, share their experiences, and express their ideas. best-keynote-speakers best-motivational-speakers communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
50761ee We will judge others based on their behaviors with little to no understanding or regard for their beliefs or values--standards we may not know, nor typically see. When we do this, things can be taken completely out of context because we are assessing their behavior against our expectations, which are produced from our own personal value system. customer-service-quotes employee-engagement mindfulness motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
514613c "Likened to "still waters run deep," a dignified person is able to call upon their wisdom and experience to discern a situation and expertly navigate it with grace." -- communication-skills dignity first-impressions grace motivational-speaker relationship-quotes self-confidence self-esteem-quotes susan-young Susan C. Young
5149b3e Even something as simple as ending a sentence with the tone of a question mark rather than a period can diminish a person's authority and credibility. charm-quotes communication-quotes communication-skills first-impressions motivational-speaker relationship-quotes self-confidence self-esteem-quotes susan-young Susan C. Young
514fa88 As you navigate the various zones with people, a variety of specific physical and psychological responses are elicited from them. Until you know someone, avoid invading his or her personal space. Getting closer gradually demonstrates that you like the other person. This gradual and comfortable approach begins the circle of rapport--he sees that you like him, he likes that you like him, and he reciprocates by liking you back. communication-skills customer-service-quotes emotional-intelligence-quotes expressions-of-emotion law-of-attraction-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
5153339 Just be Nice. Nice--this little word has a big meaning. Use it generously. Being nice helps people feel emotionally safe, allowing for more authentic, trusting, and happy interactions. customer-service-quotes employee-engagement motivational-speaker-susan-young networking positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes selling-success susanspeaks-com Susan C. Young
515c01c Choose the Happy Side of Life. Seek ways to bring humor, laughter, and joy to work. It will not only make work more fun, but it can positively impact your bottom line. best-motivational-speakers build-rapport communication-skills customer-service-quotes first-impressions-quotes fun-and-humor quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
51721ea Admittedly, there will be times when you must interact on a superficial level and adjust your behavior to fit in, go along and get along. communication-quotes communication-skills first-impressions motivational-speaker personality-development relationship-quotes social-networking susan-young trust Susan C. Young
51c8c7f When an employee, a team, or a company is passionate about their products and services, I am more inclined to bring them my business. Aren't you? communication-quotes communication-skills confidence first-impressions integrity motivational-speaker passionate-living relationship-quotes susan-young Susan C. Young
51d7606 I've Got to Trust You to Like You People want to do business with people whom they like and trust. If anything in a business presentation raises concerns or doubt about your trustworthiness, everything shuts down. And then there's little hope of moving forward in a positive way--you're done. best-motivational-speakers build-rapport communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
51e3f6a Know your audience! With the high level of cultural sensitivity these days, it is often better to err on the side of caution. If you don't want your humor to come back and bite you, don't hurt one person to entertain another. We can have humor without making fun of other people. best-motivational-speakers build-rapport communication-skills customer-service-quotes emotional-intelligence first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
51f8902 Your integrity is your personal code of honor and has the power to build your reputation or destroy it, establish credibility or crumble it--in one swift move. communication-quotes communication-skills confidence first-impressions integrity motivational-speaker relationship-quotes susan-young trust Susan C. Young
521327c Knowing when to say something is as important as knowing what or what not to say. You may have the perfect message, but it can be negated by imperfect timing. employee-engagement first-impressions-quotes hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
521ff1e Why Do Some People NOT Take Initiative? * They have a FEAR of . . . rejection, looking stupid, failing, criticism, getting out of their comfort zone, or imposing on other people. * They are unmotivated or uninspired. * They get stuck in negativity, confusion, stress, or doubt. * They don't want to upset the apple cart or the status quo. * They are lazy, disengaged, or indifferent. * They have LACK of . . . energy, desire, confidence, self-esteem, skills, creativity, imagination, connections, resources, education. customer-service-quotes initiative motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes selling-success service-beyond-self susanspeaks-com Susan C. Young
5284e3f The more positively centered and grounded you are in your authentic being, the more people may be drawn to you. communication-quotes communication-skills first-impressions relationship-quotes social-networking Susan C. Young
52c8ce7 People who cast a negative energy can make us feel doubtful, devalued, and disrespected. In response, we contract and are left cold as our awesome energy evaporates in their shadow. Downward emotional spirals ensue. body-language-quotes communication-skills energy-quotes expansion-quotes mindset-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
52d271e The elegance of etiquette is a timeless expression of class which transcends social status, demographics, educational level, and ethnicity. Good manners say more about you than the person who is on the receiving end. emotional-intelligence-quotes etiquette-quotes good-manners-quotes motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
52ea2d5 A positive attitude will elevate your energy and invigorate your tasks. build-confidence communication-skills mindset-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
533fd76 Your encounters will be more successful when you slow down, pay attention, and become more mindfully aware of the world around you. Heightening your awareness in your social, situational, contextual, orientational, and cultural scenarios will improve your agility as you adapt to new social settings. customer-service-quotes employee-engagement mindfulness motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
53651e3 Your heightened awareness of their perceptions, experiences, emotions, and personality styles can reveal why they feel the way they do so that you can choose your responses wisely and compassionately. communication-skills customer-service-quotes healthy-conversation motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
5413514 Rather than trying hard to be interesting and focusing on yourself, turn your attention to filling that need in others. best-motivational-speakers communication-skills customer-service-quotes first-impressions-quotes personable-and-friendly quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
5418740 Developing your EI will allow you to explore new depths of understanding in yourself and others. It will give you insight as to why people behave as they do and assist you in areas you may wish to improve. branding communication-skills healthy-habits motivational-speaker quotes-by-susan-c-young relationship-quotes speaker-susan-young success Susan C. Young
5431184 Wake up early, do your best, practice self-care, and finish strong. build-confidence communication-skills mindset-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
543c585 To make matters even more complicated, research has shown that we remember only 25-50 percent of what we hear. This inclination not only compromises our connection with another person, but we can fail to retain vital information. All this evidence demonstrates that it is imperative that we intentionally pay closer attention and strive to become an in-depth listener. communication-skills customer-service-quotes healthy-conversation motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
547f276 How Can You Show You Are Interested? * Pay close attention. * Ask how you can help. * Ask probing questions. * Practice great listening. * Invite people to participate. * Express curiosity without judgment. * Find a way to help others achieve their goals. * Keep your mind open to innovative ideas. * Make introductions and connect like-minded people. * Get to know people first before talking about yourself. * Consider how and why they feel/think/believe as they do. best-keynote-speakers best-motivational-speakers communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
54d1f9f Dignity is pride's barometer. communication-skills dignity first-impressions grace motivational-speaker relationship-quotes self-confidence self-esteem-quotes susan-young Susan C. Young
5509bfe Become aware of the physical distance and spatial orientation that you experience while in the company of others. Being empathetic and sensitive to a person's physical comfort zone can have a huge effect on the way in which you are received and perceived. communication-skills customer-service-quotes emotional-intelligence-quotes expressions-of-emotion law-of-attraction-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
5517ed0 Becoming an expert not only establishes you as a leader in your field, it will make you a trusted resource that people can rely on for new and innovative ideas. In addition to raising the stakes and helping you increase your income, your expertise will serve to make a powerful first impression, which will truly help you shine and stand apart from the crowd. Having fun and meeting interesting, incredible people along the way is an added bonus! branding communication-skills healthy-habits motivational-speaker quotes-by-susan-c-young relationship-quotes speaker-susan-young success-quotes Susan C. Young
551a020 To cultivate bravery and courage, Do It Scared. Being scared is a precursor to bravery, otherwise, it wouldn't be bravery, would it? Mustering the courage to stretch beyond your familiar territory is a rewarding act in itself. communication-skills conquer-fear emotional-intelligence-quotes motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
5580147 Are your habits and hygiene hindering your success or making a great first impression on your behalf? branding communication-skills healthy-habits motivational-speaker quotes-by-susan-c-young relationship-quotes speaker-susan-young success Susan C. Young
5600cc6 Feeling passion fuels your spirit and feeds your joy. communication-quotes communication-skills confidence first-impressions integrity motivational-speaker passion relationship-quotes susan-young Susan C. Young
5674967 Service Beyond Self. Value others; have a heart of service and generosity. Rise above self-interest. Ask what you can do for others, not what they can do for you. customer-service-quotes employee-engagement motivational-speaker-susan-young networking positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes selling-success susanspeaks-com Susan C. Young
56ebb7b A lack of engagement sends the message that you may not care, are not interested, are too busy, or that the other person does not matter to you. Even though this is rarely your intention, it can happen when you're not being mindful and deliberate to connect in the moment. customer-service-quotes engagement motivational-speaker-susan-young networking positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes selling-success susanspeaks-com Susan C. Young
573a050 A high self-esteem can quickly deteriorate into egotism, arrogance, and an over-confidence that can backfire and turn people off. communication-skills first-impressions motivational-speaker passionate-living relationship-quotes self-confidence self-esteem self-esteem-quotes susan-young Susan C. Young
578e875 Poor habits can invalidate your credibility and undermine your success in all areas. branding communication-skills healthy-habits motivational-speaker quotes-by-susan-c-young relationship-quotes speaker-susan-young success Susan C. Young
5799da9 Once you are dressed there may be still more you can do to enhance, complement, or complete your look. Simply changing your accessories will change your entire impression. branding communication-skills dress-for-success motivational-speaker quotes-by-susan-c-young relationship-quotes success susan-young Susan C. Young
57a68e7 Become a 'good finder' and seek to acknowledge the best you see in others. communication-skills customer-service-quotes emotional-intelligence-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
57ab4d1 For sixteen years, I had a spectacular real estate career in Tallahassee, Florida. I loved receiving telephone inquiries and making cold calls. I knew that if I could meet people on the phone, I could usually turn them into buyers. communication-skills customer-service-quotes healthy-conversation motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
5805d6c Proven professionals know that by focusing on quality, you can't lose with the classics and your clothes will last longer. It's not about having expensive clothing, it is about having style. branding communication-skills dress-for-success motivational-speaker quotes-by-susan-c-young relationship-quotes success susan-young Susan C. Young
5849f62 A quality education prepares you to make a living, make better choices, and have more doors open as you build a solid life. branding communication-skills healthy-habits motivational-speaker quotes-by-susan-c-young relationship-quotes speaker-susan-young success-quotes Susan C. Young
5900a93 The wonderful world of human relationships is a rich mixture of backgrounds, perceptions, habits, preferences, behaviors, and motivators. These differences can create barriers to communication and connection, creating a lack of understanding or clarity. Just as we each have our own genetic DNA that makes us unique, we also have personality traits that do the same. customer-service-quotes employee-engagement first-impressions-quotes hire-keynote-speaker motivational-leadership-speaker networking-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
59ba81e Authenticity respects the ebb and flow between positive and negative. The people who really know you will understand that you are not always going to be in a happy place and an occasional bad mood is acceptable. communication-quotes communication-skills first-impressions motivational-speaker personality-development relationship-quotes social-networking susan-young trust Susan C. Young
5a0d597 "Be the Inviter "When I began my speaking career, I designed and delivered motivational programs for children teaching them success skills for life. Before going into a middle school one year, I interviewed the principal, Alexis Tibbetts, to ask what words of wisdom her students desperately needed to hear from me. She shared, "Kids can be so cruel. Some of the children never feel included or a part of something special. Please tell them that rather than being lonely and getting their feelings hurt, they can start doing the inviting." Her words were spot-on. Alexis went on to become a well-loved superintendent of schools in Okaloosa County, Florida. Her words of wisdom were game-changing for her students. They can be game-changing for you as well." customer-service-quotes initiative motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes selling-success service-beyond-self susanspeaks-com Susan C. Young
5b27755 Begin to take the initiative when you want to meet someone new. Be the one who steps forward first. Simply say hello and begin a conversation. customer-service-quotes initiative motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes selling-success service-beyond-self susanspeaks-com Susan C. Young
5baeed3 "To cultivate bravery and courage, may the Force be with you. Whether you fortify yourself with a positive mental attitude, affirmations, faith in God, prayer, and meditation, or an innate sense of personal destiny, you have the power to summon your courage and be brave. "Make it so, Number One!" communication-skills conquer-fear emotional-intelligence-quotes motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
5bebf07 "When your passion is aligned with your purpose, you are unstoppable! It is in that zone of high octane congruence that you are turned on and "cooking with gas." communication-quotes communication-skills confidence first-impressions integrity motivational-speaker passion relationship-quotes susan-young Susan C. Young
5c1aa4d You can re-design your life, learn a new skill, update your appearance, offer a new service, or even change your attitude. branding communication-skills motivational-speaker quotes-by-susan-c-young relationship-quotes success susan-young Susan C. Young
5c5c902 Healthy self-esteem is a commanding and powerful influence, so isn't it worth diving in deeper to ensure that you do everything possible to make your sense of self healthy, beneficial, and whole? communication-skills first-impressions motivational-speaker passionate-living relationship-quotes self-confidence self-esteem self-esteem-quotes susan-young Susan C. Young
5c70dc6 To gain greater understanding, clarity, and awareness, you must become aware of your values and beliefs. Think of a triangle or an iceberg. Below the waterline, your beliefs and your values build the foundation for your behavior. customer-service-quotes employee-engagement mindfulness motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
5c72b23 "In the hit movie, "Pay It Forward," a middle school child dreams of how he can change the world by being the catalyst for kindness. He begins his "social experiment" by performing a selfless act of kindness, and so begins the domino effect. As each consecutive person receives an act of kindness they, in turn, do something nice for another. The kindness becomes contagious and changes hundreds of lives for the better. Think of the global impact we could make if more people would make it their mission to simply pay if forward by BEING NICE." customer-service-quotes emotional-intelligence-quotes motivational-speaker-susan-young pay-it-forward-movie positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
5c908ee Contextual awareness represents a continuum of behaviors, which illustrates how and why groups of people unite or divide among cultures. customer-service-quotes employee-engagement mindfulness motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
5ce2c9a When you are fully present and engaged in your workplace, you will demonstrate that you care about the success of your organization, are a team player, have a can-do attitude, and will go the extra mile to fulfill and exceed expectations. customer-service-quotes employee-engagement motivational-speaker-susan-young networking positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes selling-success susanspeaks-com Susan C. Young
5d00df3 An engaging conversation is a two-way street. Learn to delight in dialogue to ensure mutual respect and consideration. employee-engagement first-impressions-quotes hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker public-speaking quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
5d9c86d When you become an actively engaged listener, you will develop the mindful awareness that active listening involves multiple layers and distinct levels. communication-skills customer-service-quotes healthy-conversation motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
5da550e People must believe that you are real and are who you say you are, otherwise they will not want to do business with you, much less make the effort to move forward in starting and building a relationship. communication-quotes communication-skills first-impressions personality-development relationship-quotes social-networking trust Susan C. Young
5dd841d How we feel with someone--if they improve our mood or cause our heart to sink--can determine the health of the relationship. How do you feel around them? It's a simple measurement tool. body-language-quotes communication-skills energy-quotes expansion-quotes mindset-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
5e08ce0 Some will reveal how you interact with the world around you, where you direct your energy, how you make decisions, how you approach work, and how you tend to communicate. Others will reveal how you give and receive love and what it takes to feel appreciated. customer-service-quotes employee-engagement first-impressions-quotes hire-keynote-speaker motivational-leadership-speaker networking-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
5e5fc16 Confidence is silent, cool, self-assurance. charm-quotes communication-quotes communication-skills first-impressions motivational-speaker relationship-quotes self-confidence self-esteem-quotes susan-young Susan C. Young
5e8b6ce "Google Proves Nice Counts. On a quest to discover what it takes to build the "perfect team," Google launched the Project Aristotle initiative to find the answers. Over a period of several years, they surveyed hundreds of teams, conducted interviews, analyzed studies, and observed how team members interacted with one another. Google's findings revealed that "psychological safety" is the key ingredient for creating a high-functioning team. It nurtures a healthy environment that encourages freedom of expression, engaging communication, empathy for one another, caring, support, respect and, drum roll please . . . BEING NICE!" customer-service-quotes emotional-intelligence-quotes google-s-project-aristotle just-be-nice motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
5e9b9f8 All the elements of greater emotional awareness can weave together to ensure you make a more positive impact. communication-skills emotional-intelligence-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
5f2cf8b High fives and fist bumps have become the popular alternatives to traditional handshakes, especially among the younger generations. As a new social norm, they are used as a greeting, an approval, an acknowledgement, a celebration, and a gesture of understanding. High fives and fist bumps are also viewed as a healthier alternative to traditional handshakes because they don't spread germs. communication-skills customer-service-quotes emotional-intelligence-quotes handshake-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
5f5d719 Experts agree that color can stimulate emotions which evoke different responses. Simply by changing colors, you can change moods, communication, perceptions, energy, and expectations. branding communication-skills dress-for-success motivational-speaker quotes-by-susan-c-young relationship-quotes speaker-susan-young success Susan C. Young
5f7f35e Think of the times that others remembered your name and used it kindly. How did it make you feel? When you use someone's name it makes him or her feel recognized, appreciated, and special. communication-skills customer-service-quotes employee-engagement first-impressions-quotes motivational-leadership-speaker motivational-speaker-susan-young professional-development quotes-by-susan-c-young relationship-quotes Susan C. Young
6014018 He reviewed his friends marriages - the supposedly happy ones - and saw none that answered, even remotely, to the passionate and tender comradeship which he pictured as his permanent relation with May Welland. He perceived that such a picture presupposed, on her part, the experience, the versatility, the freedom of judgement, which she had been carefully trained not to possess; and with a shiver of foreboding he saw his marriage becoming what most of the other marriages about him were: a dull association of material and social interests held together by ignorance on the one side and hypocrisy on the other. relationship-quotes Edith Wharton
6061d23 Without saying a word, your thoughts are being projected and are written all over you. customer-service-quotes employee-engagement first-impressions-quotes hire-keynote-speaker motivational-leadership-speaker networking-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
609fa1a Your smile is a magnet for goodwill and positivity. In unison with your attitude, people gravitate to happy people! body-language-quotes communication-skills expressions-of-emotion law-of-attraction-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes smiling-quotes susanspeaks-com Susan C. Young
60a4989 "We are each a work in progress--special and unique. By learning and living the "Art of First Impressions," you can design a masterpiece of which you can be proud." -- communication-skills first-impressions relationship-quotes social-networking Susan C. Young
613e883 Strive to see the best in others, situations, and experiences. build-confidence communication-skills mindset-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
629cf6f Someone who is being gracious, kind, and passionate is more likely to achieve what they want in life than someone who is being petty, cruel, or resistant. communication-quotes communication-skills first-impressions relationship-quotes social-networking Susan C. Young
62af8ec Allow your natural personality to shine through without pretending to be someone you're not, or you may be stuck with that label forever. communication-quotes communication-skills first-impressions personality-development relationship-quotes social-networking trust Susan C. Young
6333357 It's simple. You enrich your life when you enrich the lives of others. communication-skills confidence first-impressions generosity-quotes integrity motivational-speaker passionate-living relationship-quotes susan-young Susan C. Young
6359bfa Living in alignment with your true self enables you to cultivate transparency and unshakable authenticity. communication-quotes communication-skills first-impressions motivational-speaker personality-development relationship-quotes social-networking susan-young trust Susan C. Young
63c4b8f The Service Mindset. When I began my real estate career at the age of twenty-two, I had a fresh Bachelor's Degree in Marketing in one hand and 'a tiger by the tail' in the other. I was on a mission to be successful in life and in business and make a lot of money in the process. Every goal I set was about Me. Me. Me! I was driven by: How much money could I make? Which property listings paid the biggest commissions? How many calls did I need to make to schedule new appointments? How many listings did I need to have to hit my target? You can see where I am going with this! Working full-time, nights and weekends, seven days a week, I only made eleven thousand dollars in the first year! I was tired, disillusioned, and knew that I had to either change careers or massively shift my mindset. I chose the latter. I took ALL focus off me and re-directed my time, energy, and resources to serving my clients. Their hopes, needs, and desires became my primary focus. How could I help solve their problems? customer-service-quotes motivational-speaker-susan-young positive-first-impression-quotes positivity-quotes quotes-by-susan-c-young relationship-quotes selling-success service-beyond-self susanspeaks-com Susan C. Young
642a3b7 You can always create the space to Review, Redo, and Renew as I teach in my book Release the Power of Re3. If you feel it is time to refresh your brand, take a moment to rethink your relevance and apply my 3-step formula. branding communication-skills motivational-speaker quotes-by-susan-c-young relationship-quotes success susan-young Susan C. Young
6480b92 Strengthen your first impressions by making the intentional effort to first earn people's trust, and rapport will naturally follow. best-motivational-speakers build-rapport communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
6503c90 When you wake each day, it is your choice if you are going to use your attitude to your advantage or allow it to work against you. build-confidence communication-skills mindset-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
657ca74 "Cheri Davis is a fun, energetic, positive, and beautiful friend. We both share a vibrant and positive energy which is a rare and wonderful quality. No matter what is going on in the world, we have a magic ability to energize each other and make the day better simply by speaking. She once said to me, "Susan, our low is most people's high." Indeed. We will not always match the energies of others, and when theirs is lower than ours, that can be a very good thing!" body-language-quotes communication-skills kindred-spirits law-of-attraction mindset-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes soul-mates Susan C. Young
663810d "In his book, The Four Agreements, Miguel's Ruiz encourages us to "not take things personally; people behave for their reasons, not ours." Our personality differences and life experiences shape how we perceive, engage, react, and respond." employee-engagement first-impressions-quotes hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
66a8c5c Mirroring provides social cues through body language and behavior which enable us to develop more empathy and understanding for others. communication-skills law-of-attraction-quotes mindset-quotes mirroring motivational-speaker-susan-young neuro-linguistic-programming quotes-by-susan-c-young reciprocity relationship-quotes Susan C. Young
67a6bc7 Finding the good in others is mutually rewarding for both you and the fortunate recipient of your kind words. Don't you love being around people who make you feel great about yourself? Don't you want to do business with people who make you feel valued and important? Wouldn't you rather work with people who appreciate and respect you? Of course you would! Now go out and do that for others! When you become a generous good-finder you will infuse positive energy, optimism, and good will into their lives, as well as your own. find-the-best-in-others how-to-be-complimentary motivational-speaker-susan-young positive-first-impression-quotes positivity-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
685a19e "Exaggerating Your Gestures "Have you ever walked through a door and been jumped on by an over-enthusiastic dog with big paws who practically knocked you down? Some people have that effect. Being too flamboyant and over-boisterous can be overkill and push people away. Drama queens and kings have mastered these exaggerations, much to the chagrin of their observers. Remaining intentional in your gestures is a mark of poise, elegance, and maturity." -- communication-skills customer-service-quotes expressions-of-emotion law-of-attraction-quotes motivational-speaker-susan-young posture-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
687261e "Haven't you known people who seem to have a "sixth sense" super-power when it comes to connecting, communicating, and understanding others? These emotionally intelligent people always know the right things to say to make us feel that we matter." communication-skills emotional-intelligence-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
69c0175 Poor Posture Promotes . . . In addition to sabotaging people's perceptions and impressions of you, poor posture can cause uncomfortable health issues: * Fatigue * Discomfort * Neck and back pain * Muscle imbalance * Headaches and body aches * Structural changes to your body communication-skills customer-service-quotes expressions-of-emotion law-of-attraction-quotes motivational-speaker-susan-young posture-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
6a213b5 Meeting someone for the first time has significance, but for some people, the awkwardness can be so great that they avoid a conversation altogether. The person who may be shy, introverted, or afraid of sounding stupid may just choose to remain silent rather than take the risk of engaging in embarrassing dialogue. customer-service-quotes employee-engagement healthy-conversation motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
6a35b94 "28. "Remind yourself of the many victories you've achieved and build healthier self-esteem and perceptions on those." communication-skills first-impressions motivational-speaker passionate-living relationship-quotes self-confidence self-esteem self-esteem-quotes susan-young Susan C. Young
6a44b14 Your body language continuously communicates for you, whether you are aware of it or not. Are your intended messages being well conveyed? body-language-quotes communication-skills mindset-quotes motivational-speaker-susan-young preparation-quotes quotes-by-susan-c-young relationship-quotes Susan C. Young
6a5ce81 I am sharing this wonderful information with the caveat that I am not promising, endorsing, guaranteeing, judging, or predicting any outcomes for you. I'm simply providing you with tools which I have enjoyed and hope you will too! customer-service-quotes employee-engagement first-impressions-quotes hire-keynote-speaker motivational-leadership-speaker networking-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
6aae6f6 I simply needed to excavate passion lost by being resilient, resolving the blockages, and healing. As soon as I did, the passion, and joy, burst forth. communication-quotes communication-skills confidence first-impressions integrity motivational-speaker passionate-living relationship-quotes susan-young Susan C. Young
6ae3c2e "Confession. Years ago, I was invited to a cocktail party for an Asian-American networking group. As I introduced myself to a Japanese businessman, I reached out and firmly shook his hand. Much to my embarrassment now, I automatically took my other hand and wrapped our hands in a "hand hug." This is a common gesture of friendship in the South. As his wife approached, however, she appeared appalled and felt disrespected that I was touching her husband. Our cultural differences were marked. Despite this cultural mishap, I was able to redeem myself. We all moved past it and delighted in an interesting conversation. Physical touch is a touchy topic (pun intended), especially when various cultures are involved." communication-skills customer-service-quotes emotional-intelligence-quotes handshake-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
6b3d5a0 Gracious pride is a powerful motivator and an exceptional quality. It drives a person to strive for excellence, keep promises, not give up, be more resilient, maintain optimism, and hold their head high while enduring challenge and change. communication-skills dignity first-impressions grace motivational-speaker relationship-quotes self-confidence self-esteem-quotes susan-young Susan C. Young
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