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eb756ad Polishing the gold in others is easy to do and a valuable habit to develop to transform your relationship results. People will usually rise to the occasion and live up to your positive expectations. find-the-best-in-others how-to-be-complimentary motivational-speaker-susan-young positive-first-impression-quotes positivity-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
eb84b6e Dignity impacts everything in your life. It affects the quality of your internal world for how you see, feel, and think about yourself. communication-skills dignity first-impressions grace motivational-speaker relationship-quotes self-confidence self-esteem-quotes susan-young Susan C. Young
eba2679 Your written words show up in a variety of forms: * Emails, texts, and memos * Blogging and publishing * Your website and social media * Letters of correspondence * Advertising, marketing, and promotion customer-service-quotes employee-engagement first-impressions-quotes hire-keynote-speaker motivational-leadership-speaker networking-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
ebd1015 If your self-talk leans toward the negative, the continual bashing will become debilitating charm-quotes communication-quotes communication-skills first-impressions motivational-speaker relationship-quotes self-confidence self-esteem-quotes susan-young Susan C. Young
ebded11 Is it better to be interested or interesting? Good question. People will be more interested in you when you first demonstrate that you are interested in them. best-motivational-speakers communication-skills customer-service-quotes first-impressions-quotes personable-and-friendly quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
ebe0e51 "Labels have always represented limitation, conformity, and narrow-mindedness to me since the human personality is multi-faceted and continuously evolving. Perhaps that is why I am so intrigued by the concept and labels of "introvert" and "extrovert." Neither description accurately defines the state of my social interactions. What about yours?" employee-engagement first-impressions-quotes hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
ebebb7a "Susan RoAne is the bestselling author of How to Work a Room: The Ultimate Guide to Making Lasting Connections in Person and Online. She is known worldwide as the Mingling Maven and is a respected expert, author, and keynote speaker on networking, connecting, and conversations. In her book, she shares the roadblocks and remedies to help people become savvy socializers and succeed at networking. She recently shared with me that putting labels on personality styles can sometimes create bias and limitations. She said, "We've spent so much time crystallizing our differences that it can be to our detriment. It is more important to simply engage with people on a respectful and authentic level." employee-engagement first-impressions-quotes hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
ec6e6d3 The best safeguards you have are to live with dignity, love, and self-respect, and to make choices you can be proud of in the first place. Even as an adult, I still think to myself--what would my mother say? best-motivational-speakers build-rapport communication-skills customer-service-quotes discretion first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
ed37ddb We've all met people who are beautiful on the outside, however, when they open their mouths to speak, they have nothing of substance to contribute. communication-quotes communication-skills first-impressions personality-development relationship-quotes social-networking trust Susan C. Young
ed8258c Throughout your life, thousands of people will cross your path. Some you will remember fondly. Some you will remember negatively. Others will slip by unnoticed, perhaps because they were neutral, unengaged or, quite frankly, unimpressive. communication-skills first-impressions relationship-quotes social-networking Susan C. Young
edbc973 Smiling is one of your most powerful non-verbal behaviors. People do read a book by its cover and these expressions provide glimpses into what they will find inside. communication-skills customer-service-quotes expressions-of-emotion law-of-attraction-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes smiling-quotes susanspeaks-com Susan C. Young
edf97de The Art of Being lays the foundation for your first impressions, because if you get this part wrong not much else matters. All other efforts may be diminished or wasted. communication-quotes communication-skills first-impressions relationship-quotes social-networking Susan C. Young
ee2d430 Think and act positively by focusing on the positives in yourself, other people, and situations. communication-skills confidence-and-attitude confidence-quotes first-impressions motivational-speaker relationship-quotes self-confidence self-esteem-quotes susan-young Susan C. Young
ee976be Celebrate the success of others and they will be happy to see you succeed. build-confidence communication-skills mindset-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
eed4b18 Be inquisitive. You already know what you know. A straightforward way to learn something new is simply by asking questions. The more you ask, the more you can learn . . . about life and work, about other people, and about yourself. best-keynote-speakers best-motivational-speakers communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
ef18bd6 5 Tips for Mirroring Others 1. Body language. When they smile, you smile. When they lean back in their chair, you lean back in your chair. When they cross their legs or fold their arms, you do the same. 2. Vocabulary or specific words. Notice their language and the words they choose and use--their keywords, expressions, expletives, or phrases. 3. Communication style. People receive, process, and deliver information in different ways. Notice whether someone is results driven or relaxed, emotional or pragmatic, talkative or observant. Recognizing their style will enable you to adapt your style to theirs to build rapport and improve communication. 4. Vocal style. a. Speech rate--If they are talking fast, you talk fast. If they are talking slowly, you talk slowly. Consider rhythm, pace, and tempo. b. Volume--If they are speaking quietly and softly, match their volume. c. Tone--Mirror their emotion, tone, and pitch. You can even seek to mirror their grammar and dialect, as long as it is discreet and respectful. body-language-quotes communication-skills law-of-attraction-quotes mirroring motivational-speaker-susan-young quotes-by-susan-c-young reciprocity relationship-quotes selling-success-quotes Susan C. Young
ef71d94 Encourage others to talk about themselves by asking questions and listening with genuine interest. Demonstrating such mutual respect will make you all the more fascinating for kinship and camaraderie. customer-service-quotes emotional-intelligence employee-engagement first-impressions-quotes hire-keynote-speaker quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
ef9f3ad Punctuality Plus. When you have scheduled an appointment, or have made a commitment, you have essentially made a promise. Being punctual demonstrates your consideration for others and that you can be depended upon. branding communication-skills healthy-habits motivational-speaker quotes-by-susan-c-young relationship-quotes speaker-susan-young success Susan C. Young
f0cdf77 Smiling is truly one of the most generous gifts you can give to another. You never know when your smile may inspire the sad, encourage the hopeless, heal a heart, or change someone's world for the better. communication-skills expressions-of-emotion law-of-attraction-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes smiling-quotes susanspeaks-com Susan C. Young
f14e8b8 Being a keen observer, I would think to myself, who is approachable? Who is someone I'd like to know? Who is putting out welcoming vibes? body-language-quotes communication-skills kindred-spirits law-of-attraction mindset-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes soul-mates Susan C. Young
f1589e4 Situational awareness enables you to observe your periphery with a clear vision and emotional foresight, which may inevitably keep you socially, physically, or professionally out of harm's way. Connect the dots. customer-service-quotes employee-engagement mindfulness motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
f16bb00 Your education is one of the greatest treasures you can ever acquire and something no one can ever take away from you. branding communication-skills healthy-habits motivational-speaker quotes-by-susan-c-young relationship-quotes speaker-susan-young success-quotes Susan C. Young
f16d270 Steer clear of negativity and set boundaries so that when people bring it on, you can engage your force-field to deflect their distracting energy. charm-quotes communication-quotes communication-skills first-impressions motivational-speaker relationship-quotes self-confidence self-esteem-quotes susan-young Susan C. Young
f1fbd99 Instant chemistry feels great! It is a raw, organic emotion. The art and science of relationship chemistry is still a mystery to me, but it is always a delight when it happens. You certainly know when you feel it, and that sizzle begins many a new relationship. body-language-quotes communication-skills kindred-spirits mindset-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-chemistry relationship-quotes soul-mates Susan C. Young
f2022c2 Your smile draws people to you as it simultaneously brings out the best in you both. body-language-quotes communication-skills expressions-of-emotion law-of-attraction-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes smiling-quotes susanspeaks-com Susan C. Young
f2378ae Use questions to find out where people are, where they want to be, and how you can help them cross the great divide. When I was in real estate, there were times when brand new clients would get into my car for a day of touring and house hunting. In many cases, I had never met them before. My first goal was to break the ice and build rapport as fast as possible so that our time together would be enjoyable, interactive, and successful for all of us. best-keynote-speakers best-motivational-speakers communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
f2aaa3d "For many people and companies, the only place they are seen by others "in person" is on the Internet. Having a stand-out, consistent brand is imperative." branding communication-skills motivational-speaker quotes-by-susan-c-young relationship-quotes success susan-young Susan C. Young
f2ad19e Arriving on time for your engagements demonstrates preparation, respect, integrity, and enthusiasm, all of which serve to make a positive impression on the people whom you are meeting, especially when they are depending on you--or paying you! communication-skills make-a-great-first-impression motivational-speaker punctuality-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young success-quotes time-management-quotes Susan C. Young
f2ae7cc "Being "out of sync" happens all the time . . . * Have you ever begun a discussion when the timing was not right and your message was subsequently rejected? * Have you ever said the right thing at the wrong time and ended up looking stupid or inappropriate? * Or perhaps rather than having a positive or a negative effect, your message fell on deaf ears and had no effect at all? * Has your poor timing ever resulted in social awkwardness, humiliating rejection, or alienation? * Has anyone ever attempted a serious discussion with you in the middle of your day when you were overwhelmed by phone calls, emails, and appointments?" employee-engagement first-impressions-quotes hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
f2b3574 Orientation & Proximity. Be aware of the orientation between yourself and others so that you can be sensitive and responsive to their comfort zones. communication-skills customer-service-quotes emotional-intelligence-quotes motivational-speaker-susan-young proximity-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
f2be2fd If the skill of participatory listening came effortlessly and easy for everyone, there would not be so many misunderstandings, communication breakdowns, irritations, and frustrations. communication-skills customer-service-quotes healthy-conversation motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
d38bc78 As a professional speaker, Susanne travels all over the country and practically lives on airplanes. One day as she entered security to board yet another flight, she was struck by the poise, posture, and gestures of the man in front of her in line. As a communications expert, she observed his excellent presentation with appreciation and awe. The gentleman was dressed impeccably in a crisp white shirt and well-fitted suit and he sported a new haircut. She watched him as he removed his flawless leather belt, his gold money clip, and well-polished shoes. (And of course, he had Listerine in a baggie to ensure fresh breath!) The care with which he dismantled was impressive. His poised and fluid movements were deliberate and respectful of his personal possessions. As he regrouped and proceeded down the concourse, she was struck by how his stance and carriage intrigued and impressed her. His projection of elegance created a presence of pride and dignity. He left a remarkable impression. communication-skills customer-service-quotes expressions-of-emotion law-of-attraction-quotes motivational-speaker-susan-young posture-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
f2cbe84 Healthy self-esteem rests upon a strong foundation of core values and an inclination to act and speak in alignment with those values. communication-skills first-impressions motivational-speaker passionate-living relationship-quotes self-confidence self-esteem self-esteem-quotes susan-young Susan C. Young
d4aab61 It is unimpressive to not hold a door open for the next person coming through. After a satisfying workout at my gym, I was walking behind a man who was exiting at the same time. He was only about two feet in front of me. As he walked through the door, he let it close behind him, almost hitting me in the face. Was he being intentionally rude? Was he preoccupied and focused on other things? No matter whether an offender is being a jerk intentionally, or is simply oblivious to how his behavior is affecting others, rude behavior instantly makes a negative impression. Be aware! emotional-intelligence-quotes etiquette-quotes good-manners-quotes motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
d4c7d87 Grace is an attitude of generosity toward our fellow humans. We are not easily offended and do not look to judge and label others. With a spirit of graciousness, we are amiable, benevolent, and charitable. communication-skills dignity first-impressions grace motivational-speaker relationship-quotes self-confidence self-esteem-quotes susan-young Susan C. Young
d52b441 Mirroring is a powerful neuro-linguistic programming technique that can be used to bond with others, build rapport, and reach mutual understanding more quickly. You may already be using it instinctively without even being aware. communication-skills law-of-attraction-quotes mindset-quotes mirroring motivational-speaker-susan-young neuro-linguistic-programming quotes-by-susan-c-young reciprocity relationship-quotes Susan C. Young
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