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Ask any person trained in sign language and they will confirm the fact that you can talk with your hands. Your hand gestures communicate for you and are an integral part of your language. While some people may come by hand gestures naturally, you can learn to be even more expressive to get your points across--and to be memorable.
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communication-skills
customer-service-quotes
expressions-of-emotion
law-of-attraction-quotes
motivational-speaker-susan-young
posture-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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The Art of Action explores specific action steps you can take for personal and professional transformation. Start by taking the initiative to be kind, courageous, and polite.
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communication-skills
customer-service-quotes
emotional-intelligence-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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"What do you do? It's amazing how people will qualify, quantify, judge, assess, and form complete opinions about you based on that one age-old question. It is a boring, uncreative default setting for attempting to engage a new person. Spice it up and try something new. Instead, ask "What do you do for fun?" Your creativity will make you more memorable and help you stand apart from the crowd."
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best-keynote-speakers
best-motivational-speakers
communication-skills
customer-service-quotes
first-impressions-quotes
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
trust
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Susan C. Young |
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To call certain people, such as your boss, teachers, professors, doctors, your parent's friends, etc. by their first names might be considered disrespectful. It is best to err on the side of caution until you know what is appropriate.
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communication-skills
customer-service-quotes
employee-engagement
first-impressions-quotes
motivational-leadership-speaker
motivational-speaker-susan-young
professional-development
quotes-by-susan-c-young
relationship-quotes
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Susan C. Young |
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If you do nothing, you'll have nothing. If you do something spectacular, you will have something spectacular.
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build-confidence
communication-skills
mindset-quotes
motivational-speaker
preparation-quotes
quotes-by-susan-c-young
relationship-quotes
susan-young
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Susan C. Young |
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Hugging is quite an intimate contact. Considering the studies done on proxemics we looked at earlier; when you get within two feet of another person you are inside their intimate space. There are some people who truly do not want you in their 'bubble' unless you are close friends or they've given you permission. Assuming familiarity incorrectly can destroy rapport, make a bad impression, and risk everything you have done well up to then.
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communication-skills
customer-service-quotes
emotional-intelligence-quotes
handshake-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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Remember that your attitude towards life determines life's attitude toward you. At any moment, you can choose to change everything for the better.
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build-confidence
communication-skills
mindset-quotes
motivational-speaker
preparation-quotes
quotes-by-susan-c-young
relationship-quotes
susan-young
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Susan C. Young |
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To cultivate bravery and courage, try something new for the first time. Take a chance. Stretch beyond your familiar limits by taking risks that move you out of your old mindset and into a new perspective. Once accomplished, trying something new bolsters your confidence and boosts your ability to be brave.
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communication-skills
conquer-fear
emotional-intelligence-quotes
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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Imagine how many new friends you would make, how much new business you could create, and how much fun you could have by simply taking the initiative to be the inviter. Try it today. Welcome new relationships into your life that would never have occurred otherwise.
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customer-service-quotes
initiative
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
selling-success
service-beyond-self
susanspeaks-com
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Susan C. Young |
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Trust and rapport are essential for moving a positive first impression forward to create a meaningful and lasting connection. They are the heartbeat of business, the backbone for high performing teams, and the secret sauce for healthy relationships.
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best-motivational-speakers
communication-skills
customer-service-quotes
employee-engagement
first-impressions-quotes
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
wisconsin-keynote-speakers
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Susan C. Young |
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Your body language is your primary language--and one that every person understands! Although it is non-verbal, evidence suggests that our body language and tone of voice can have a bigger impact and account for more of our communication than the words we speak.
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body-language-quotes
communication-skills
mindset-quotes
motivational-speaker-susan-young
preparation-quotes
quotes-by-susan-c-young
relationship-quotes
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Susan C. Young |
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Listening is one of the finest ways to demonstrate our love for another human being. How many marriages could be saved, friendships healed, careers made, and opportunities enjoyed if people would simply stop what they are doing and listen deeply to what another person has to say. If practiced by everyone, this principle could be a world-changer!
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communication-skills
customer-service-quotes
healthy-conversation
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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By becoming aware of the differences and developing an understanding of each person's uniqueness, you will improve your interactions to make more positive first impressions.
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employee-engagement
first-impressions-quotes
hire-keynote-speaker
introvert-or-extrovert
motivational-leadership-speaker
personality-styles
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
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Susan C. Young |
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Be Personable & Friendly. People who are genuinely warm and sincerely kind are easy to talk to, easy to like and bring a positive vibe to new encounters and social situations.
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best-motivational-speakers
build-rapport
communication-skills
customer-service-quotes
discretion
first-impressions-quotes
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
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Susan C. Young |
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Living in integrity with one's principles that are held in high regard engenders respect--both from others and self.
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communication-skills
first-impressions
motivational-speaker
passionate-living
relationship-quotes
self-confidence
self-esteem
self-esteem-quotes
susan-young
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Susan C. Young |
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"The Words You Write "Few things scream 'unprofessional' faster than a poorly written letter or resume filled with errors, misspellings, misuse, and negligence."
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customer-service-quotes
employee-engagement
first-impressions-quotes
hire-keynote-speaker
motivational-leadership-speaker
networking-quotes
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
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Susan C. Young |
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When people can't give anything and are only there for themselves, why should others use their time and energy to get involved? There's no benefit.
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customer-service-quotes
employee-engagement
mindfulness
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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Notice what your inner critic is saying, and issue a cease and desist! Regain control. Resist, and refuse to listen.
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communication-skills
first-impressions
motivational-speaker
passionate-living
relationship-quotes
self-confidence
self-esteem
self-esteem-quotes
susan-young
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Susan C. Young |
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"One of the speaking programs I deliver is entitled, "Service with a Smile . . . How to Create a Sensational Customer Experience." Smiling is at the heart of my teaching because when employees smile while delivering service, it tells the guest/client/customer . . . You matter. You are important. We are glad you are here. We appreciate your business."
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body-language-quotes
communication-skills
expressions-of-emotion
law-of-attraction-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
smiling-quotes
susanspeaks-com
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Susan C. Young |
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Energy is contagious and infectious and whether it is the good kind or the bad kind--other people feel it.
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body-language-quotes
communication-skills
energy-quotes
mindset-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
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Susan C. Young |
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"Smiling reduces blood pressure by lowering the stress-inducing hormones, such as adrenaline and cortisol. As my mother, who is now in her eighties, navigates the challenges of aging, her mantra has become, "Keep moving and keep smiling." She has observed the rapid decline of her friends who haven't. She is striving to stay strong, happy, and vital; her desire to smile is helping her to live a healthier, more satisfying, and longer life."
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body-language-quotes
communication-skills
expressions-of-emotion
law-of-attraction-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
smiling-quotes
susanspeaks-com
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Susan C. Young |
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At any moment, you can use your face to open doors of opportunity if it demonstrates interest, enthusiasm, respect, understanding, delight, agreement, and more.
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communication-skills
customer-service-quotes
expressions-of-emotion
law-of-attraction-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
smiling-quotes
susanspeaks-com
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Susan C. Young |
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What is acceptable on a personal level is very different from what is acceptable on a business level. When we utilize touch well, we can elevate our presentation, demonstrate respect, and convey confidence. However, when we use touch poorly, it can be disastrous, personally and professionally.
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communication-skills
customer-service-quotes
emotional-intelligence-quotes
first-impressions-quotes
handshake-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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01cdcaf
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What impresses you when you meet someone new? What is it about some people that makes you remember them for the rest of your life, even though your interaction lasted only a few moments?
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communication-skills
first-impressions
relationship-quotes
social-networking
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Susan C. Young |
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01ed0ab
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The approachable individuals are the first ones that I introduce myself to because they make me feel emotionally safe.
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body-language-quotes
communication-skills
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law-of-attraction
mindset-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
soul-mates
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Susan C. Young |
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The Physical Language of Listening Active listening is a physical process which transcends simply hearing. Your body language speaks on your behalf as to whether you are fully present and engaged . . . * Make eye contact. * Nod your head; confirm. * Use your eyebrows and expressions of emotions to show that you're paying attention. * Lean forward. * Listen patiently to demonstrate respect and sensitivity. * Open your physical presence to encourage them to continue.
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communication-skills
customer-service-quotes
healthy-conversation
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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0241339
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A genuine smile is your best fashion accessory and the most important thing you can wear.
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body-language-quotes
communication-skills
expressions-of-emotion
law-of-attraction-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
smiling-quotes
susanspeaks-com
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Susan C. Young |
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Positive impressions have staying power, so make them great. You can transform your connections and your relationship results!
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communication-skills
first-impressions
relationship-quotes
social-networking
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Susan C. Young |
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Being grounded in your lifelong culture and your personal perspective, you are comfortable with the way you see things and may believe it is the best and only way.
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customer-service-quotes
employee-engagement
mindfulness
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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Establishing social certainty helps you build trust, develop rapport, and strengthen your connection. However, the right questions might lead you to find a niche of commonality in someone who is very different from you. It can be professionally and personally rewarding.
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best-motivational-speakers
communication-skills
customer-service-quotes
emotional-intelligence
first-impressions-quotes
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
trust
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Susan C. Young |
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If you want to appear more confident--speak slowly, articulately, clearly, and deliberately. Communicating with clarity will not only help you build more confidence in yourself, but it will inspire respect from others.
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communication-skills
confidence-and-attitude
confidence-quotes
first-impressions
motivational-speaker
relationship-quotes
self-confidence
self-esteem-quotes
susan-young
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Susan C. Young |
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0339462
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9 Reasons Why Improving Your Posture is Important By projecting strength and excellence in your physical presence, you will. . . 1. Look better and feel better. 2. Appear, and be, more fit and healthy. 3. Powerfully influence your mindset. 4. Appear more confident, self-assured, and competent. 5. Carry yourself with more purpose and intention. 6. Breathe deeper and get more oxygen in your body, which will improve your energy and health. 7. Reduce or prevent back pain and muscle tension. 8. Improve productivity by energizing your physiology. 9. Make a significantly more positive impression.
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communication-skills
customer-service-quotes
expressions-of-emotion
law-of-attraction-quotes
motivational-speaker-susan-young
posture-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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Communicating on the surface can be easy. But when you want to dig deeper and connect with more profound impact, you'll need to achieve greater understanding, especially when others have personalities, experiences, needs, and preferences different from your own.
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customer-service
emotional-intelligence
employee-engagement
first-impressions-quotes
hire-keynote-speaker
motivational-leadership-speaker
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
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Susan C. Young |
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The difference between a positive attitude and a negative attitude can be measured by its level of energy, both inwardly and outwardly.
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body-language-quotes
communication-skills
energy-quotes
mindset-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
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Susan C. Young |
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03ab536
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With an objective eye, take an inventory of your successes and enlist the honest feedback of a trusted and respected mentor or peer. Chances are they see you in a better light than you see yourself!
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communication-skills
first-impressions
motivational-speaker
passionate-living
relationship-quotes
self-confidence
self-esteem
self-esteem-quotes
susan-young
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Susan C. Young |
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They emanate an essence of caring, love, and compassion towards the people they know, and generously extend their aura to the new people they encounter.
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charm-quotes
communication-quotes
communication-skills
first-impressions
motivational-speaker
relationship-quotes
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self-esteem-quotes
susan-young
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Susan C. Young |