| Link | Quote | Stars | Tags | Author |
| ff27dd3 | Trust and rapport are essential for moving a positive first impression forward to create a meaningful and lasting connection. They are the heartbeat of business, the backbone for high performing teams, and the secret sauce for healthy relationships. | best-motivational-speakers communication-skills customer-service-quotes employee-engagement first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young wisconsin-keynote-speakers | Susan C. Young |