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| ff27dd3 | Trust and rapport are essential for moving a positive first impression forward to create a meaningful and lasting connection. They are the heartbeat of business, the backbone for high performing teams, and the secret sauce for healthy relationships. | wisconsin-keynote-speakers employee-engagement best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills | Susan C. Young |