| Link | Quote | Stars | Tags | Author |
| 70aed02 | Total quality is a matter of survival. | James W. Dean Jr. | ||
| 5df45e5 | Building the house of quality requires six basic steps: | James W. Dean Jr. |
| Link | Quote | Stars | Tags | Author |
| 70aed02 | Total quality is a matter of survival. | James W. Dean Jr. | ||
| 5df45e5 | Building the house of quality requires six basic steps: | James W. Dean Jr. |