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Seek to make others feel comfortable by demonstrating respect for their individual needs as well as their cultural norms. Your consideration and heightened awareness will guide you well--and help you make a great first impression.
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Susan C. Young |
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With your mind alert and your eyes wide open, you will be better able to assess your space and your place for optimizing exchanges and your communication impressions.
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Susan C. Young |
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When you are socially aware, you will realize whether you are forcing yourself into a conversation or have actually been invited to participate.
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customer-service-quotes
employee-engagement
mindfulness
motivational-speaker-susan-young
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Susan C. Young |
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"It is unimpressive to interrupt another person while they are talking. Interrupting someone in mid-sentence demonstrates that your focus is on yourself, not the person talking. I had a friend who used a humorous retort whenever someone would interrupt him. He would graciously, albeit sarcastically, say, "I'm sorry, I didn't mean to speak while you were interrupting." It always got a laugh, yet he was cleverly letting the intruder know of his infraction without being too confrontational."
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Susan C. Young |
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Polishing the gold in others is easy to do and a valuable habit to develop to transform your relationship results. People will usually rise to the occasion and live up to your positive expectations.
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find-the-best-in-others
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Susan C. Young |
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To Polish the Gold & Help Others Shine . . . Say something nice! My wise mother raised us with the philosophy that if you can't say something nice, don't say anything at all. That is a Southern custom if there ever was one! It is easy to find fault, criticize, condemn, and complain--but none of these behaviors will help you enjoy positive relationship results.
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Susan C. Young |
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"To Polish the Gold & Help Others Shine . . . Catch people doing things right: Outstanding leaders know that people will be more engaged, perform at higher levels, and be more loyal when they are appreciated and celebrated. Jeff West, international speaker and author of The Unexpected Tour Guide, shares that "People will jump over high hurdles, fight fires and break through walls for leaders who find them doing things right. Building that kind of chemistry is essential if a team is going to jell." Capitalize on the opportunity to notice what people are doing right at work and at home and they will deliver their best. As the old saying goes, "A person who feels appreciated will always do more than expected."
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find-the-best-in-others
how-to-be-complimentary
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polish-the-gold
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susanspeaks-com
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Susan C. Young |
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What are the key elements for a fabulous, well-delivered compliment? You . . . * are sincere and genuine. * give it freely without expecting anything in return. Your compliment is a selfless gift, not a boomerang. * are specific and detailed. * elaborate on why you like something. * describe how their positive virtue has positively impacted you. * can use adjectives for more colorful descriptions. * keep it positive. * say it like you mean it with intentional impact. * use discretion and good judgment. * leave no room for misinterpretation or misunderstanding. * say the right thing at the right moment and let it flow organically. Finding sincere ways to compliment others is a powerful way to make a great first and last impression.
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find-the-best-in-others
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Susan C. Young |