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Energy is contagious and infectious and whether it is the good kind or the bad kind--other people feel it.
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communication-skills
energy-quotes
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Susan C. Young |
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"Smiling reduces blood pressure by lowering the stress-inducing hormones, such as adrenaline and cortisol. As my mother, who is now in her eighties, navigates the challenges of aging, her mantra has become, "Keep moving and keep smiling." She has observed the rapid decline of her friends who haven't. She is striving to stay strong, happy, and vital; her desire to smile is helping her to live a healthier, more satisfying, and longer life."
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susanspeaks-com
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Susan C. Young |
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At any moment, you can use your face to open doors of opportunity if it demonstrates interest, enthusiasm, respect, understanding, delight, agreement, and more.
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communication-skills
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susanspeaks-com
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Susan C. Young |
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What is acceptable on a personal level is very different from what is acceptable on a business level. When we utilize touch well, we can elevate our presentation, demonstrate respect, and convey confidence. However, when we use touch poorly, it can be disastrous, personally and professionally.
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communication-skills
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susanspeaks-com
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Susan C. Young |
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The approachable individuals are the first ones that I introduce myself to because they make me feel emotionally safe.
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Susan C. Young |
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The Physical Language of Listening Active listening is a physical process which transcends simply hearing. Your body language speaks on your behalf as to whether you are fully present and engaged . . . * Make eye contact. * Nod your head; confirm. * Use your eyebrows and expressions of emotions to show that you're paying attention. * Lean forward. * Listen patiently to demonstrate respect and sensitivity. * Open your physical presence to encourage them to continue.
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communication-skills
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susanspeaks-com
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Susan C. Young |
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A genuine smile is your best fashion accessory and the most important thing you can wear.
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body-language-quotes
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susanspeaks-com
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Susan C. Young |
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Being grounded in your lifelong culture and your personal perspective, you are comfortable with the way you see things and may believe it is the best and only way.
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customer-service-quotes
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Susan C. Young |