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Eloquent speakers, communication experts, seasoned actors, and musicians all understand the transforming power of the pause. They know all too well that strategic silence and a well-placed whisper can speak louder than words in delivering a memorable presentation. It captures people's attention . . . creating eager anticipation for your next words.
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employee-engagement
hire-keynote-speaker
introvert-or-extrovert
motivational-leadership-speaker
personality-styles
first-impressions-quotes
speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
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Susan C. Young |
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I love to read. However, there have been times when certain books did not resonate with me because the timing was off kilter. Their lessons fell flat because their messages were not pertinent, relevant, or interesting to me at the time. Then, when I would re-read the same book years later, it could rock my world and change my life for the better. The message was more in alignment with where I was at that moment in time. With most anything, just because your timing may not be good now, does not mean it won't be better later.
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employee-engagement
hire-keynote-speaker
introvert-or-extrovert
motivational-leadership-speaker
personality-styles
first-impressions-quotes
speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
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Susan C. Young |
065e071
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5 Reasons to Develop the Power of the Pause. It . . . 1. encourages your communication partner to express their thoughts without interruption. 2. provides a moment of silence to calm incessant talking. 3. allows time for your brain to catch up with our mouth. 4. provides your listener with space to process your message. 5. highlights important points for your message to have more impact.
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employee-engagement
hire-keynote-speaker
introvert-or-extrovert
motivational-leadership-speaker
first-impressions-quotes
speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
public-speaking
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Susan C. Young |
eb4ef3e
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Getting into Sync People feel the most comfortable with and gravitate more quickly to the people with whom they are the most alike. You will receive your best results by seeking first to understand and then to adjust your energy, movements, posture, words, gestures, and behaviors to synchronize with theirs. This alignment will build a sense of rapport and commonality which will help your conversations progress smoothly and more successfully.
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employee-engagement
hire-keynote-speaker
introvert-or-extrovert
motivational-leadership-speaker
first-impressions-quotes
speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
public-speaking
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Susan C. Young |
1b9e0d3
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"Free Flowing Dialogue "Have you ever been engaged in a conversation which was so dynamic that you were both firing on all cylinders, in perfect harmony and at warp speed?"
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employee-engagement
hire-keynote-speaker
introvert-or-extrovert
motivational-leadership-speaker
first-impressions-quotes
speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
public-speaking
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Susan C. Young |
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ASK YOURSELF: Do you appear self-confident or unsure? Do you project a calm demeanor or scream instability? Do you come across as a leader or try to stay invisible? Do you walk with purpose and intention or doubt and trepidation? Do you look vibrant and energetic, or stressed out and overwhelmed?
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posture-quotes
expressions-of-emotion
susanspeaks-com
customer-service-quotes
law-of-attraction-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
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Poised Positioning * Be mindful of how you use your body to communicate. * Be fully present in the moment. * Be thoughtful and gracious in your actions. * Be fluid and elegant in your movements. * Express flow--walk in freedom and spontaneity. * Develop an unshakeable sense of authentic inner confidence and certainty. * Develop a deep respect for others. * Move slower and more deliberately. * Walk in integrity, class, and modesty. * Smile kindly and laugh softly. * Become a student of manners and etiquette.
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posture-quotes
expressions-of-emotion
susanspeaks-com
customer-service-quotes
law-of-attraction-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
13e914b
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Becoming more socially aware involves greater understanding of the dynamics of social interactions to assure you achieve harmonious outcomes.
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positive-first-impression-quotes
susanspeaks-com
employee-engagement
customer-service-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
mindfulness
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Susan C. Young |
7d901c1
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"In years gone by, particularly in the East and the South, ladies would attend charm school to learn how to elegantly stand, sit, dance, and walk. Even today, there are "Cotillion" classes for young people to learn how to carry themselves with dignity and use proper social graces. I don't mind sounding old-fashioned because these culturally rich rituals lay a firm foundation for the appropriate behaviors and excellent manners necessary for a positive impression. Embracing a tried and true tradition can sometimes be beneficial. Let's avoid the awkward, embarrassing, and unsophisticated ways we see all too often."
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posture-quotes
expressions-of-emotion
susanspeaks-com
customer-service-quotes
law-of-attraction-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
0339462
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9 Reasons Why Improving Your Posture is Important By projecting strength and excellence in your physical presence, you will. . . 1. Look better and feel better. 2. Appear, and be, more fit and healthy. 3. Powerfully influence your mindset. 4. Appear more confident, self-assured, and competent. 5. Carry yourself with more purpose and intention. 6. Breathe deeper and get more oxygen in your body, which will improve your energy and health. 7. Reduce or prevent back pain and muscle tension. 8. Improve productivity by energizing your physiology. 9. Make a significantly more positive impression.
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posture-quotes
expressions-of-emotion
susanspeaks-com
customer-service-quotes
law-of-attraction-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
b4df7ca
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What Does Poor Posture Look Like? * Stiff & rigid * Slumping * Slouching * Hunched over * Rounded shoulders * Overly arched back * Stumbling * Head forward In sensitivity, we must be aware that many people suffer from poor posture because of physical disability, injury, health issues, heredity, obesity, or musculoskeletal construction. These descriptions are not meant to offend or judge people who are unable to change their posture.
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posture-quotes
expressions-of-emotion
susanspeaks-com
customer-service-quotes
law-of-attraction-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
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"In his book, How to Win Friends & Influence People, Dale Carnegie encourages you to greet people with "animation and enthusiasm." This form of kinesthetic responsiveness provides a splendid example of how impactful your gestures can be while responding to others. Whether it be running up to an old friend you have not seen in a while or standing up to greet a business associate when he approaches your table, being kinesthetically responsive is an impactful way to gesture your level of interest, engagement, and enthusiasm."
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posture-quotes
expressions-of-emotion
susanspeaks-com
customer-service-quotes
law-of-attraction-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
a7fd82b
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"In her book, Ask Outrageously! my friend Linda Swindling suggests to "Mimic the body language of the most powerful people you know. They stand up straight, make appropriate eye contact, and use gestures to convey their points. Look at their feet. Usually they are placed about shoulder-width apart. They have an open stance. They smile and nod when they agree." Begin paying attention to the poise, postures, and gestures of the people whom you admire and respect the most. How do they carry themselves to project excellence? Adapting their behaviors may serve you well to enhance and improve your body language."
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posture-quotes
expressions-of-emotion
susanspeaks-com
customer-service-quotes
law-of-attraction-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
8d0c86c
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Expand Your Repertoire . . . Professional humorists and comedians, like Jeanie Robertson, maintain joke files filled with assorted topics, anecdotes, and titles. When something outrageously funny happens, she makes a note of it, puts it away, and saves it for the day she can integrate it into her hilarious presentations.
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emotional-intelligence
best-motivational-speakers
build-rapport
customer-service-quotes
first-impressions-quotes
speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
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Humor can heal the heart, instill hope, bring people together, and remind them that life isn't meant to be so doggone serious. Why not use it for good? There is no denying that humor's uplifting, energizing, and positive impact can transform lives for the better.
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fun-and-humor
best-motivational-speakers
build-rapport
customer-service-quotes
first-impressions-quotes
speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
0c8c4a7
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Having a second set of eyes to review what you do is an effective practice. Sometimes you will be so close to your own work that your blinders will cause you to miss tiny details which can create huge errors, and reflect poorly on your intelligence and expertise.
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networking-quotes
employee-engagement
hire-keynote-speaker
motivational-leadership-speaker
customer-service-quotes
first-impressions-quotes
speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
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Susan C. Young |
201f2b7
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As a professional speaker and author, excellent grammar is crucial in my profession. Without the proper use of words and language, I would lose credibility and respect.
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networking-quotes
employee-engagement
hire-keynote-speaker
motivational-leadership-speaker
customer-service-quotes
first-impressions-quotes
speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
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Susan C. Young |
7b8df8b
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UN-Impressives * Lying. * Bragging. * Gossiping. * Cursing and using foul language. * Making self-deprecating comments. * Regularly expressing worry and anxiety. * Criticizing and condemning people and situations. * Demonstrating a lack of emotional intelligence or compassion.
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networking-quotes
employee-engagement
hire-keynote-speaker
motivational-leadership-speaker
customer-service-quotes
first-impressions-quotes
speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
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Susan C. Young |
ebe0e51
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"Labels have always represented limitation, conformity, and narrow-mindedness to me since the human personality is multi-faceted and continuously evolving. Perhaps that is why I am so intrigued by the concept and labels of "introvert" and "extrovert." Neither description accurately defines the state of my social interactions. What about yours?"
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employee-engagement
hire-keynote-speaker
introvert-or-extrovert
motivational-leadership-speaker
personality-styles
first-impressions-quotes
speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
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Susan C. Young |
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The irony is that their enthusiasm for personal revelation can backfire badly and have the opposite effect. People become their own worst enemies and don't need anyone else's help in making themselves the brunt of gossip, judgment, and ridicule. A person who overshares demonstrates a lack of dignity, maturity, and discrimination, and it may also be a strong indicator of self-absorbed narcissism and exhibitionism.
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best-motivational-speakers
build-rapport
customer-service-quotes
first-impressions-quotes
speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
discretion
communication-skills
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Susan C. Young |
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As we explore this valuable non-verbal language, please note that these principles do not apply in many cultures around the world. In some cultures, direct eye contact may offend, affront, violate, or threaten.
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body-language-quotes
eye-contact-quotes
law-of-attraction-quotes
mirroring
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
reciprocity
communication-skills
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Susan C. Young |
f7b4b60
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12 Reasons Why People Avoid Eye Contact 1. They do not want to reveal their feelings. 2. They are not being honest and truthful. 3. It makes them feel vulnerable and exposed. 4. They are being rude or indifferent. 5. They are ashamed or embarrassed to talk about something. 6. They are nervous or lacking confidence. 7. It makes them feel very uncomfortable. 8. They are arrogant, snobby, and pretentious. 9. They are afraid of saying the wrong thing or looking stupid. 10. They are shy or introverted. 11. They are accessing internal thoughts or emotions to process and contemplate information. 12. Or as mentioned before, and important to remember, it may simply be a cultural value or behavior.
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body-language-quotes
eye-contact-quotes
law-of-attraction-quotes
mirroring
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
reciprocity
communication-skills
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Susan C. Young |
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Your education is one of the greatest treasures you can ever acquire and something no one can ever take away from you.
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healthy-habits
branding
motivational-speaker
speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
success-quotes
communication-skills
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Susan C. Young |
ad6db2c
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Have you heard that a smile is the shortest distance between people? I love that! There is nothing like a genuine smile to create a first impression with positive impact.
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smiling-quotes
susanspeaks-com
body-language-quotes
eye-contact-quotes
law-of-attraction-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
a6afd48
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"As Americans, we typically move full steam ahead without much regard to mindfulness or thoughtful reflection, often to one's own detriment. Yet it is that same propensity for bold action which makes fulfilling the "American Dream" possible--where an immigrant can come to our country with nothing and achieve extraordinary things." --
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positive-first-impression-quotes
susanspeaks-com
employee-engagement
customer-service-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
mindfulness
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Susan C. Young |
c7dba81
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I have a few friends who are confined to wheelchairs for access and mobility. I don't want to always be looking down at them while they are looking up at me. To enjoy a meaningful conversation, I'm quick to kneel beside them or pull up a chair to talk at the same height. Begin to recognize the orientation of other people and align yourself with their body position and physical needs so that you may connect on a more balanced and effective level.
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expressions-of-emotion
emotional-intelligence-quotes
susanspeaks-com
customer-service-quotes
law-of-attraction-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
40b5992
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As you seek new opportunities to make favorable first impressions, be ever aware of the subtle effect that physical positioning and distance/closeness can have on your interactions with others and use this understanding to your advantage.
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expressions-of-emotion
emotional-intelligence-quotes
susanspeaks-com
customer-service-quotes
law-of-attraction-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
e05d75a
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To cultivate bravery and courage, interview brave people and learn their secrets. Whom do you know that displays courage and confidence? Ask them for their best practices, mimic their actions, follow their steps, utilize their methods. Ask if they will mentor you.
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conquer-fear
emotional-intelligence-quotes
positive-first-impression-quotes
susanspeaks-com
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
3e7e90c
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To cultivate bravery and courage, change your attitude toward failure. Many successful people will tell you that if you aren't failing, you aren't trying--that failure is an essential precursor to achieving worthwhile endeavors. Failing (no matter how hard) is one of life's best teachers for winning the next time.
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conquer-fear
emotional-intelligence-quotes
positive-first-impression-quotes
susanspeaks-com
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
f76a73f
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To cultivate bravery and courage, practice, practice, practice. Each time you test your bravery you grow your self-assurance and increase your comfort to a greater degree. Repetition helps build confidence and competence. You did it; now do it again!
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conquer-fear
emotional-intelligence-quotes
positive-first-impression-quotes
susanspeaks-com
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
e2a640e
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Polite people tend to be more respected, admired, and appreciated than their rude counterparts.
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etiquette-quotes
good-manners-quotes
emotional-intelligence-quotes
positive-first-impression-quotes
susanspeaks-com
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
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Susan C. Young |
e446f7b
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Energy & Aura. You release your own distinctive energy signature which naturally produces a physical presence. When you emit positive energy, thoughts, feelings, and vibrations, you attract more positives into your life.
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emotional-intelligence-quotes
susanspeaks-com
customer-service-quotes
eye-contact-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
bad7978
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Although my sister, Liz, is socially engaging and very confident with people, she tends to more of an introvert. She generates energy from the inside, from center to circumference, and would rather have one-on-one conversations to connect quietly and deeply. I, on the other hand, am energized by walking into a room filled with three hundred strangers; I like to meet as many people as possible and walk out with new friends. After all that excitement, however, I am content to go home and curl up with a good book in complete silence. Is one of us right and the other one wrong? No. We are just different.
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employee-engagement
hire-keynote-speaker
introvert-or-extrovert
motivational-leadership-speaker
personality-styles
first-impressions-quotes
speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
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Susan C. Young |
d851fe6
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To Polish the Gold & Help Others Shine . . . Focus on the Positives: Focusing on the positives will get you further in business and further in life. Whatever you focus on will expand. If you focus on what you do not like about another person, they will become so intolerable to you that you cannot bear to be around them. However, if you focus on their positives and can find something redeeming, regardless of how small, the positivity needed to experience a more constructive interaction and relationship will manifest before your eyes.
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find-the-best-in-others
how-to-give-a-compliment
polish-the-gold
positivity-quotes
positive-first-impression-quotes
susanspeaks-com
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
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Susan C. Young |
c195e70
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Groundbreaking research at Cal Tech has now revealed that humans not only tend to synchronize their movements, such as clapping in unison or walking at the same pace, but they also synchronize their social interactions as well.
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employee-engagement
hire-keynote-speaker
introvert-or-extrovert
motivational-leadership-speaker
personality-styles
first-impressions-quotes
speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
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Susan C. Young |
bfb9e50
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Strive to be a possibility thinker rather than an impossibility thinker.
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build-confidence
mindset-quotes
preparation-quotes
motivational-speaker
susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
03f4e9a
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Strive to be active rather than lethargic--determined rather than wavering or lazy.
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build-confidence
mindset-quotes
preparation-quotes
motivational-speaker
susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
854368c
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When you make a deliberate effort to keep your thoughts positive, and authentically feel that way, more positive outcomes are inevitable.
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build-confidence
mindset-quotes
preparation-quotes
motivational-speaker
susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
a283566
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Your mindset buffet is filled with possibilities that can feed your heart, mind, and soul if you will simply serve yourself and go for it! Choose wisely, my friends, choose wisely.
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build-confidence
mindset-quotes
preparation-quotes
motivational-speaker
susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
9f1dd65
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Your thoughts, beliefs, and interpretations filter how you see everything in your world--and here is the clincher--you get to choose!
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build-confidence
mindset-quotes
preparation-quotes
motivational-speaker
susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
3338a11
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Your attitude is the outward expression of your internal perceptions, self-esteem, and current thoughts.
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build-confidence
mindset-quotes
preparation-quotes
motivational-speaker
susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
4b4e775
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Mindset and attitude are so tightly intertwined they almost mean the same thing!
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build-confidence
mindset-quotes
preparation-quotes
motivational-speaker
susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
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Your attitude is the one thing in this world you have complete control over. You have full command. As empowering as that truth can be, there are some days we let down and give in to a bad attitude.
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build-confidence
mindset-quotes
preparation-quotes
motivational-speaker
susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
6503c90
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When you wake each day, it is your choice if you are going to use your attitude to your advantage or allow it to work against you.
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build-confidence
mindset-quotes
preparation-quotes
motivational-speaker
susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
2d284cb
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If you want to fly high and go amazing places, your attitude is crucial.
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build-confidence
mindset-quotes
preparation-quotes
motivational-speaker
susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
4f42328
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Put yourself in the driver seat by designing the best attitude possible to help you get where you need and want to go.
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build-confidence
mindset-quotes
preparation-quotes
motivational-speaker
susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
0a8e368
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Throughout my life, I have been blessed with a positive and resilient attitude. I grew up with an alcoholic father and he tested my disposition in more ways than you might imagine. Knowing I couldn't depend on him for positive reinforcement, I clung to my positive attitude like a life preserver to give me the strength for positivity and self-reliance. Otherwise, I would have sunk into the depths of low self-esteem and worthlessness. A positive attitude was my saving grace and it became a habit by choice, day-in and day-out.
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build-confidence
mindset-quotes
preparation-quotes
motivational-speaker
susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
dacb505
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At times, maintaining a positive attitude and outlook takes great risk, courage, toughness, and flexibility. It is not easy to stay positive in a cynical and negative world.
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build-confidence
mindset-quotes
preparation-quotes
motivational-speaker
susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
687ce41
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Remain vigilant and try diligently not to succumb to the soul-sucking, mind-numbing, ill-mannered attitudes that seem so prevalent in the world today.
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build-confidence
mindset-quotes
preparation-quotes
motivational-speaker
susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
91aa529
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I have known many people who have been incredibly successful in life. It was not necessarily because they had immense talent, brilliance, an expensive education, or exemplary skills. It was because they had an extraordinary attitude to take on life with love, passion, conviction, consistency, and hard work. What they all had in common was getting their minds right and becoming positive thinkers--which activated their potential to achieve remarkable things and build strong relationships.
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build-confidence
mindset-quotes
preparation-quotes
motivational-speaker
susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
d05d4b4
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Developing a positive attitude is one of the most transformational things you can do to shift your mindset, improve your disposition, manifest good things, and attract quality people into your life.
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build-confidence
mindset-quotes
preparation-quotes
motivational-speaker
susan-young
quotes-by-susan-c-young
relationship-quotes
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Susan C. Young |
9517290
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The benefits you will enjoy with a positive attitude have a multiplier effect and exponentially impact your personal well-being.
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build-confidence
mindset-quotes
preparation-quotes
motivational-speaker
susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
d0caf36
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A positive attitude will not only make you more fun to be around, but it will bring more happiness and joy both into your life and the lives of those around you.
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build-confidence
mindset-quotes
preparation-quotes
motivational-speaker
susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
17b1617
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Strive to be happy rather than downhearted or miserable--hopeful rather than resigned and doubtful.
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build-confidence
mindset-quotes
preparation-quotes
motivational-speaker
susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
b87297a
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Strive to be pleased and accepting rather than angry and resistant.
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build-confidence
mindset-quotes
preparation-quotes
motivational-speaker
susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
3394cf3
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Strive to be daring and brave rather than reluctant or afraid.
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build-confidence
mindset-quotes
preparation-quotes
motivational-speaker
susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
3ea6ebf
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Strive to be a proactive participant rather than a passive procrastinator.
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build-confidence
mindset-quotes
preparation-quotes
motivational-speaker
susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
d5ed320
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Your thoughts, beliefs, and interpretations initiate and largely determine how you experience your reality.
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build-confidence
mindset-quotes
preparation-quotes
motivational-speaker
susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
995d371
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You wear your attitude. It is highly visible to every person you meet and shows up in the way act, live, and love.
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build-confidence
mindset-quotes
preparation-quotes
motivational-speaker
susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
e34261f
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Your attitude is hard to conceal; it's evident before you ever say hello.
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build-confidence
mindset-quotes
preparation-quotes
motivational-speaker
susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
ab4c4c6
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Believe in your power to make happiness a choice--do so every day, until it becomes a lifelong habit.
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build-confidence
mindset-quotes
preparation-quotes
motivational-speaker
susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
fb4f6be
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Listening is one thing; however, ACTIVE listening is quite another. The first is a passive act which does not require great involvement, whereas, the latter is a consciously aware and deliberately focused effort to actively participate in the conversation.
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healthy-conversation
positive-first-impression-quotes
susanspeaks-com
customer-service-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
5c72b23
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"In the hit movie, "Pay It Forward," a middle school child dreams of how he can change the world by being the catalyst for kindness. He begins his "social experiment" by performing a selfless act of kindness, and so begins the domino effect. As each consecutive person receives an act of kindness they, in turn, do something nice for another. The kindness becomes contagious and changes hundreds of lives for the better. Think of the global impact we could make if more people would make it their mission to simply pay if forward by BEING NICE."
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pay-it-forward-movie
emotional-intelligence-quotes
positive-first-impression-quotes
susanspeaks-com
customer-service-quotes
motivational-speaker-susan-young
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relationship-quotes
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Susan C. Young |
c9cb5a4
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"Have you ever had a legitimate complaint as a customer which made you angry, upset, or frustrated? How was it "handled?" If you were dealing with an inept, uncaring, or untrained employee, they may have made matters even worse by being rude, defensive, or apathetic. Simple acknowledgment and validation of your complaint is sometimes all that is needed. Without it, you're left frustrated or upset."
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healthy-conversation
positive-first-impression-quotes
susanspeaks-com
customer-service-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
81bc6ef
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A positive attitude will stimulate creative thinking and constructive problem-solving.
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build-confidence
mindset-quotes
preparation-quotes
motivational-speaker
susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
e2b9ae9
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When adversity hits, reframe the challenge and find lessons learned; acknowledge gifts that have come from the pain.
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build-confidence
mindset-quotes
preparation-quotes
motivational-speaker
susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
87b5fe4
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Don't participate or allow yourself to be dragged into other people's dramas, complaints, or gossip.
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build-confidence
mindset-quotes
preparation-quotes
motivational-speaker
susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
3bbcde1
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Become a lifelong learner. Read books, watch videos, listen to audio, and seek lessons for learning how to live your best life now.
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build-confidence
mindset-quotes
preparation-quotes
motivational-speaker
susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
c948625
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Take a moral inventory of ways you may be self-sabotaging and then take proactive steps to change them.
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build-confidence
mindset-quotes
preparation-quotes
motivational-speaker
susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
42fa868
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Be a source of positive energy and inspiration for others.
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build-confidence
mindset-quotes
preparation-quotes
motivational-speaker
susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
613e883
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Strive to see the best in others, situations, and experiences.
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build-confidence
mindset-quotes
preparation-quotes
motivational-speaker
susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
c83090a
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The importance of healthy habits and hygiene for making a positive first impression should go without saying; however, I would be remiss if I did not include this topic in the book, because surprisingly, many people just don't get it.
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success
healthy-habits
branding
motivational-speaker
speaker-susan-young
quotes-by-susan-c-young
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communication-skills
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Susan C. Young |
add9f61
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A positive attitude will help you be more inspiring and motivating to others.
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build-confidence
mindset-quotes
preparation-quotes
motivational-speaker
susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
ee976be
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Celebrate the success of others and they will be happy to see you succeed.
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build-confidence
mindset-quotes
preparation-quotes
motivational-speaker
susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
6f3f4d7
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Be mindful of the words in your mind and in your mouth. Choose to use an affirming and positive vocabulary because your actions and outcomes will follow suit.
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build-confidence
mindset-quotes
preparation-quotes
motivational-speaker
susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
fa31df0
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Remember that your attitude towards life determines life's attitude toward you. At any moment, you can choose to change everything for the better.
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build-confidence
mindset-quotes
preparation-quotes
motivational-speaker
susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
2153306
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Exercise and get moving to pump up your endorphins and elevate your mood. Take an adult recess.
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build-confidence
mindset-quotes
preparation-quotes
motivational-speaker
susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
3882e76
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When you resolve to live a healthier life, you will feel better, look better, and make a better impression on everyone you meet. Only you have the power, ability, and personal choice to instill healthy habits and hygiene into your life.
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success
healthy-habits
branding
motivational-speaker
speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
daacbe4
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Absolutely everything associated with your success is relationship based and emotionally connected. Developing your emotional intelligence is one of the wisest action you can take for personal and professional transformation.
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emotional-intelligence-quotes
preparation-quotes
motivational-speaker
susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
3f966cd
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Emotional intelligence marks one's ability to perceive, understand, control, and evaluate his or her emotions.
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emotional-intelligence-quotes
preparation-quotes
motivational-speaker
susan-young
quotes-by-susan-c-young
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communication-skills
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Susan C. Young |
286ba97
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ASK YOURSELF: Have you found that being nice to some people is simply not effective? When might it be wise to throw down the gauntlet and get tough or confrontational?
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just-be-nice
emotional-intelligence-quotes
positive-first-impression-quotes
susanspeaks-com
customer-service-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
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Susan C. Young |
e26d278
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"While you will certainly attract more bees with honey, there are times when being nice can backfire. Take it from a naturally kind person, being a "bitch" has its time and place. There will be times when you must engage with mean, rude, and inconsiderate people."
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just-be-nice
emotional-intelligence-quotes
positive-first-impression-quotes
susanspeaks-com
customer-service-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
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Susan C. Young |
a5d3e28
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"Being Nice Has Its Limitations. While you will certainly attract more bees with honey, there are times when being nice can backfire. Take it from a naturally kind person, being a "bitch" has its time and place. There will be times when you must engage with mean, rude, and inconsiderate people."
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just-be-nice
emotional-intelligence-quotes
positive-first-impression-quotes
susanspeaks-com
customer-service-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
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Susan C. Young |
7ac6201
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4 Times to Get Tough . . . 1. Self-Respect--You don't have to take everything on the chin and lose the respect of yourself and others in the process. Don't be a doormat or a pushover by allowing people to disrespect or run over you. Stand firm in your beliefs and values. 2. Self-Preservation--Understand and set boundaries. Decide what is and what is not acceptable in how people treat you. Claim your power to live life on your terms and not at the whims of others' unreasonable requests and demands. 3. Protecting others--If you are a parent of a child or a caretaker of the elderly or disabled, it is your moral duty to defend them to the end. 4. Self-Defense--Have you ever felt threatened, unsafe, or abused because of another's behavior? Assert yourself and do whatever is necessary to ensure your safety. Being kind DOES NOT mean you should excuse such behavior.
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just-be-nice
emotional-intelligence-quotes
positive-first-impression-quotes
susanspeaks-com
customer-service-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
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Susan C. Young |
db98f5e
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"Whoever came up with the idea that "nice guys finish last" must have been either very jaded or downright malicious. Why would a caring, emotionally healthy human being ever think that being "un-nice" is a virtue? Anyone who wants to get ahead in life and have quality outcomes needs to understand that kindness is a strength. You will move forward faster by making friends rather than foes."
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just-be-nice
emotional-intelligence-quotes
positive-first-impression-quotes
susanspeaks-com
customer-service-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
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Susan C. Young |
9058c58
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"17 Ways to Just Be Nice "No act of kindness, no matter how small, is ever wasted." --Aesop 1. Be sincere. 2. Be altruistic. 3. Practice patience. 4. Inquire and engage. 5. Keep your promises. 6. Offer help to others. 7. Acknowledge others. 8. Control your behavior. 9. Be situationally aware. 10. Be polite and courteous. 11. Use considerate manners. 12. Greet people with a smile. 13. Practice random acts of kindness. 14. Show respect for yourself and others. 15. Be complimentary and look for positives. 16. Walk in another's shoes to understand their needs. 17. Share of yourself without expecting anything in return."
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just-be-nice
emotional-intelligence-quotes
positive-first-impression-quotes
susanspeaks-com
customer-service-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
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Susan C. Young |
e98d8e8
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It's not bravery unless you are doing something which causes you to feel afraid. Unless there is some degree of fear or apprehension involved, bravery is not even needed.
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emotional-intelligence-quotes
positive-first-impression-quotes
susanspeaks-com
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
initiative
communication-skills
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Susan C. Young |
ea6ed4d
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The Art of First Impressions for Positive Impact is based on the premise that when you become self-aware and learn how to shine bright as your best self, you can transform your relationships in life and in business.
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emotional-intelligence-quotes
preparation-quotes
motivational-speaker
susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
b8ae158
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Emotional intelligence will give you insight as to why people behave as they do and assist you in areas which you may wish to improve.
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emotional-intelligence-quotes
preparation-quotes
motivational-speaker
susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
5e9b9f8
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All the elements of greater emotional awareness can weave together to ensure you make a more positive impact.
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emotional-intelligence-quotes
preparation-quotes
motivational-speaker
susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
687261e
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"Haven't you known people who seem to have a "sixth sense" super-power when it comes to connecting, communicating, and understanding others? These emotionally intelligent people always know the right things to say to make us feel that we matter."
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emotional-intelligence-quotes
preparation-quotes
motivational-speaker
susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
1939558
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"Emotionally intelligent people have the capacity to understand and express their own emotions--you are in touch with your strengths and weaknesses and realize where you might like to make improvements"."
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emotional-intelligence-quotes
preparation-quotes
motivational-speaker
susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
9184a99
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Rather than staying stuck in stress, unhappiness, or grief, use your experience to find gifts in the pain and grow.
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healthy-habits
branding
motivational-speaker
speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
success-quotes
communication-skills
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Susan C. Young |
5e8b6ce
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"Google Proves Nice Counts. On a quest to discover what it takes to build the "perfect team," Google launched the Project Aristotle initiative to find the answers. Over a period of several years, they surveyed hundreds of teams, conducted interviews, analyzed studies, and observed how team members interacted with one another. Google's findings revealed that "psychological safety" is the key ingredient for creating a high-functioning team. It nurtures a healthy environment that encourages freedom of expression, engaging communication, empathy for one another, caring, support, respect and, drum roll please . . . BEING NICE!"
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google-s-project-aristotle
just-be-nice
emotional-intelligence-quotes
positive-first-impression-quotes
susanspeaks-com
customer-service-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
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Susan C. Young |
d7b0e2c
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To position yourself as an expert, share your knowledge with others. Deliver presentations and teach others on your topic. Look what TED Talks have done for normal people who simply presented their passion and thereby launched careers, fame, and fortune. Interact with your target market. Maximize use of the Internet and SEO.
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quotes-on-expert
branding
motivational-speaker
speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
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communication-skills
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Susan C. Young |
8af4854
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When you have paid the price, earned the right, and done the homework to be called an expert, people perceive you differently.
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quotes-on-expert
branding
motivational-speaker
speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
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communication-skills
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Susan C. Young |
89631a1
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Your expertise can elevate your impressions to bring you to an entirely new realm.
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quotes-on-expert
branding
motivational-speaker
speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
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communication-skills
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Susan C. Young |
348c891
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"Punctuality has been called a "homely, but solid virtue." Although it is not fancy, it is a strong reflection of a person's character."
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make-a-great-first-impression
punctuality-quotes
time-management-quotes
motivational-speaker
speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
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communication-skills
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Susan C. Young |
f2ad19e
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Arriving on time for your engagements demonstrates preparation, respect, integrity, and enthusiasm, all of which serve to make a positive impression on the people whom you are meeting, especially when they are depending on you--or paying you!
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make-a-great-first-impression
punctuality-quotes
time-management-quotes
motivational-speaker
speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
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communication-skills
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Susan C. Young |
eb0a041
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When you have scheduled an appointment, or have made a commitment, you have essentially made a promise. Keep your promises. Being punctual demonstrates your consideration for others and that you can be depended upon.
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make-a-great-first-impression
punctuality-quotes
time-management-quotes
motivational-speaker
speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
success-quotes
communication-skills
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Susan C. Young |
95b1b8f
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Be on time! If you have a 15-minute appointment--keep it at fifteen minutes unless there is mutual agreement to continue.
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make-a-great-first-impression
punctuality-quotes
time-management-quotes
motivational-speaker
speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
success-quotes
communication-skills
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Susan C. Young |
f95f500
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To position yourself as an expert, create content, write a book, build a blog, post on social media, and write articles for professional publications and news sites to build your intellectual portfolio of expertise. Repurpose content in a variety of ways.
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expertise-quotes
branding
motivational-speaker
speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
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communication-skills
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Susan C. Young |
0441a5b
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Put in the time. To position yourself as an expert, practice, apply, experiment, volunteer, and work within your area of knowledge to deepen your own understanding as you build real-life experience.
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expertise-quotes
branding
motivational-speaker
speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
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communication-skills
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Susan C. Young |
35d87ab
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"When beginning a conversation, ask the other person, "Do you have time to speak right now?" If they say no, you can say, "I have some valuable information to share with you. What time would work best for you?" --
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make-a-great-first-impression
punctuality-quotes
time-management-quotes
motivational-speaker
speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
success-quotes
communication-skills
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Susan C. Young |
ff449f7
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Your body language is your primary language--and one that every person understands! Although it is non-verbal, evidence suggests that our body language and tone of voice can have a bigger impact and account for more of our communication than the words we speak.
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mindset-quotes
preparation-quotes
body-language-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
6a44b14
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Your body language continuously communicates for you, whether you are aware of it or not. Are your intended messages being well conveyed?
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mindset-quotes
preparation-quotes
body-language-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
d887b4a
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One of the most compelling things about you is the energy you put forth--whether it is positive, negative, or neutral. And that is only the beginning.
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mindset-quotes
preparation-quotes
body-language-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
e94b1b2
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The way you walk, talk, stand, and carry yourself sends messages to others that can attract or repel, encourage or discourage, and impress or depress.
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mindset-quotes
preparation-quotes
body-language-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
8ef81df
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Using your body language to your advantage can not only improve how others perceive you, but can raise your own levels of confidence, competence, and self-esteem.
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mindset-quotes
preparation-quotes
body-language-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
ccbc1f1
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Being mindful of your body movement, facial expressions, voice tone, gestures, orientation, postures, and touch will help you project personal excellence for transforming your communications with others.
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mindset-quotes
preparation-quotes
body-language-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
6c9adff
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Your energy naturally produces a physical presence. I can see a person from across a crowded room and feel his or her energy. Before I've ever met them or shared the same space, I will pick up their vibe to know if she is someone I would like to know or if she is better to avoid.
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mindset-quotes
preparation-quotes
body-language-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
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Susan C. Young |
1511dbd
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We live in a universe made up of energy. The energy that binds, as it whirls and swirls physical atoms, exists at varying levels of vibration and frequency.
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energy-quotes
mindset-quotes
body-language-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
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communication-skills
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Susan C. Young |
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Science proves that what appears to be solid is simply moving at a slower rate. Whereas, what is moving, grooving, and flowing, has a higher rate of vibration. We as humans work the same way.
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Susan C. Young |
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Like everything else in our world, we too are energy. Each one of us is an energy being releasing our own distinctive energy signature that is perceptible to others by way of our choices, perceptions, behaviors, attitudes, and physical cues.
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Susan C. Young |
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You know when you feel good and you know when you feel bad. As a result, you are experiencing and displaying a wide range of energies, aren't you? Some bring you up, while some bring you down. Start paying attention to your unique energy.
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Susan C. Young |
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At networking events, I am a heat-seeking missile for happy, vibrant people. With experience and practice, you can develop a sixth sense about whom to approach and of whom to be wary. I'm drawn to people with positive energy. I would rather be lifted up than pulled down. Wouldn't you?
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Susan C. Young |
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Imagine how your positive attitude feels when you are enjoying a fabulous day--the sky is blue, the grass is green, the birds are singing--and all is right in your world. You are filled with boundless energy and joyful optimism. Life is great! And then . . . you cross the path of an energy vampire whose low vibe and toxic energy drains out every bit of yours--pulling you down.
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Susan C. Young |
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The difference between a positive attitude and a negative attitude can be measured by its level of energy, both inwardly and outwardly.
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Susan C. Young |
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Energy is contagious and infectious and whether it is the good kind or the bad kind--other people feel it.
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Susan C. Young |
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Unfortunately, while people may be considerate with their illness, they often lack the same consideration with their bad attitudes, not thinking twice about spewing their negative energy on everyone around them and making others sick in the process. Talk about making a bad impression, much less setting you up for an unfavorable outcome!
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Susan C. Young |
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We prefer to be around others who bring out the best in us and make us feel good, don't we? Customers want to do business with people who make them feel valued, appreciated, and happy.
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Susan C. Young |
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Instant chemistry feels great! It is a raw, organic emotion. The art and science of relationship chemistry is still a mystery to me, but it is always a delight when it happens. You certainly know when you feel it, and that sizzle begins many a new relationship.
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Susan C. Young |
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Ask anyone who has ever fallen in love at first sight and they will tell you--their mutual chemistry created an instant attraction. We have all known friends who went on a first date and knew instantly that they would spend the rest of their life with that person. Or, they knew instantly there was no chance because there was no chemistry at all.
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Susan C. Young |
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Is chemistry a biological reaction which supports the propagation of our species? Or is it simply about being excited to find someone with mutually shared values, passions, interests, or experiences? Or is it because you have the same energy, vibrate at the same frequency, or share the same attitude? Regardless of how it happens, a robust and healthy chemistry is always a nice surprise and something to be celebrated.
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Susan C. Young |
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It's a fact. We are magnets who attract whatever we are being. When we emit positive energy, thoughts, feelings, and vibrations, we attract more positives to us. When we emit negative energy, thoughts, feelings, and vibrations, we attract more negatives.
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Susan C. Young |
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"The "Law of Attraction" simply states: "What you think about, you bring about." Whatever you focus on will expand and attract more of the same. Whatever you are putting out there is usually what you are getting back. So, if you don't like what you're getting, you've got to change what you are giving."
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Susan C. Young |
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You magnetize what you are being. You give a smile . . . you get a smile back. If you point fingers with anger, you will get anger in return. If you are obsessing about scarcity, you will continue to live in lack. If you focus on nurturing friends, you will enjoy more enriching relationships.
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Susan C. Young |
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Without even realizing it, we magnetize people, opportunities, and outcomes. Many people continue to attract dysfunctional folks who bring trauma, drama, crisis, and negativity and then wonder why they are so miserable. Be cognizant of how you're being because it is most certainly attracting what you're receiving.
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Susan C. Young |
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"Cheri Davis is a fun, energetic, positive, and beautiful friend. We both share a vibrant and positive energy which is a rare and wonderful quality. No matter what is going on in the world, we have a magic ability to energize each other and make the day better simply by speaking. She once said to me, "Susan, our low is most people's high." Indeed. We will not always match the energies of others, and when theirs is lower than ours, that can be a very good thing!"
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Susan C. Young |
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Emotion is energy in motion; therefore, different states of mind, perceptions, and feelings can all result in different electromagnetic frequencies. How can you elevate your enthusiasm and energize your life?
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Susan C. Young |
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What saps your energy and drains your strength? If it makes you feel bad on the inside, it will make those around you feel bad too! Don't be the energy vampire whom people want to avoid.
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Susan C. Young |
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Fuel Your Ride with Positive Energy. Having desire, vision, and focus will help you turn your bus in the right direction, and positive energy is needed to take you where you want to go.
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Susan C. Young |
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Throw out and discard all negative energy that comes your way and find the positives in the situations. You may be having a bad day at work or a lot to do, but be thankful you have a job to go to while many others do not. Always fuel your life with positive energy if you want to be successful.
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Susan C. Young |
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"Guard your energy by setting boundaries, just saying 'no," and limiting your interactions with people who drain you. The measure--how do they make you feel?"
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Susan C. Young |
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Access your joy within; feel and focus on it, allowing it to expand to fill your entire being.
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Susan C. Young |
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Use positive affirmations to shift your mindset and re-train your brain for positivity.
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Susan C. Young |
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Be in the Now Moment--don't squander your energy on a past you can't change or a future which has not yet happened.
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Susan C. Young |
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What makes one person approachable and another one not? That simple difference alone can make or break your success in your life, in your relationships, and in your career.
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Susan C. Young |
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Approachability is a crucial way of being that empowers you with an extraordinary edge to make a great first impression, invite interaction, build rapport, and win friends.
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Susan C. Young |
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"Don't you love meeting an approachable person? They roll out the proverbial "welcome mat." Their energy and engaging openness make us feel safe. They project the messages, "I'm so glad to meet you. I like you. Tell me more about you. I'm so glad that you're here," without even saying a word."
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Susan C. Young |
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Expect good things from people; they feel it. You never know who you are going to meet, and projecting approachability will open doors of opportunity for you that you may not have discovered otherwise.
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Susan C. Young |
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We are comforted when a person, place, or business is warm and inviting. Making us feel this way increases the likelihood that we will want to learn more, do business with them, or pursue a meaningful interaction.
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Susan C. Young |
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Consider how others may feel about you before, during, and after talking. Are you projecting an attitude that results in others feeling accepted and welcome? Are you encouraging people to speak and engage with you through your approachability?
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Susan C. Young |
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The consistency of their moods and emotions creates a predictable and consistent outcome that can be reassuring in our turbulent times. You know you can depend on approachable people to be well balanced, accepting, and empathetic to the needs and feelings of others.
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Susan C. Young |