|
52af66f
|
He who takes offense when no offense is intended is a fool, and he who takes offense when offense is intended is a greater fool.
|
|
insult
rage
inspirational
|
Brigham Young |
|
731294f
|
I am fallen, flawed and imperfect. Yet drenched in the grace and mercy that is found in Jesus Christ, there is strength
|
|
christianity
jesus
strength
inspirational
|
Adam Young |
|
b1ea377
|
To all the wolves of the world for lending their good name as a tangible symbol for our darkness.
|
|
|
Ed Young |
|
21bf252
|
MY PEACE is the treasure of treasures: the pearl of great price. It is an exquisitely costly gift, both for the Giver and the receiver. I purchased this Peace for you with My blood. You receive this gift by trusting Me in the midst of life's storms. If you have the world's peace--everything going your way--you don't seek My unfathomable Peace. Thank Me when things do not go your way, because spiritual blessings come wrapped in trials. Adver..
|
|
|
Sarah Young |
|
bd05c34
|
Do your clothes make you feel happy, beautiful, comfortable in your skin, handsome, confident, or powerful?
|
|
success
branding
dress-for-success
motivational-speaker
susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
|
Susan C. Young |
|
91e1c2d
|
You can be dressed to the nines and have it all going on, but if you don't have shoes to support your look, they can be your undoing. Your shoes should be appropriate, clean, polished, and maintained if you want to make a great impression and fortify your credibility. If your shoes are scuffed, dirty, or worn, clients may wonder what other details you've neglected to attend to.
|
|
success
branding
dress-for-success
motivational-speaker
susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
|
Susan C. Young |
|
3810b74
|
To say your mindset is critical to your success is a gross understatement--it is the underpinning!
|
|
build-confidence
mindset-quotes
preparation-quotes
motivational-speaker
susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
|
Susan C. Young |
|
a4bfe20
|
Your mindset brings together your attitude, perceptions, experience, interpretations, opinions, beliefs, values, and understanding to determine how you think, act, walk, talk, behave, and engage.
|
|
build-confidence
mindset-quotes
preparation-quotes
motivational-speaker
susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
|
Susan C. Young |
|
38e409f
|
Would you like to feel a calm confidence when you walk into a room full of strangers, knowing that you can start new a conversation with anyone?
|
|
build-confidence
mindset-quotes
preparation-quotes
motivational-speaker
susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
|
Susan C. Young |
|
4d3ee3e
|
Many people go through life complaining, whining, and obsessing so much about what they don't have that they are doing exactly what it takes to block it.
|
|
build-confidence
mindset-quotes
preparation-quotes
motivational-speaker
susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
|
Susan C. Young |
|
9226d73
|
Learn to leverage the Law of Cause and Effect to your advantage in positive ways!
|
|
build-confidence
mindset-quotes
preparation-quotes
motivational-speaker
susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
|
Susan C. Young |
|
92299f0
|
Emotionally intelligent people trust their instincts and can identify how certain thoughts, feelings, people, and situations make them feel.
|
|
emotional-intelligence-quotes
preparation-quotes
motivational-speaker
susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
|
Susan C. Young |
|
2aa92c2
|
Emotionally intelligent people hold themselves accountable for their behavior, failures, decisions, and successes.
|
|
emotional-intelligence-quotes
preparation-quotes
motivational-speaker
susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
|
Susan C. Young |
|
76df83e
|
Not everyone is always going to like you. What impresses one person may turn another away. To thine own self be true.
|
|
trust
personality-development
social-networking
communication-quotes
first-impressions
motivational-speaker
susan-young
relationship-quotes
communication-skills
|
Susan C. Young |
|
32e42ad
|
Just as your body has self-regulating mechanisms, like perspiring to cool you down and shivering to warm you up, you can regulate your emotions according to the circumstances. You can abstain from over-reacting, and you know how to set boundaries and how to say "no."
|
|
emotional-intelligence-quotes
preparation-quotes
motivational-speaker
susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
|
Susan C. Young |
|
ee47abe
|
Even if you're not broadcasting your personal life to the universe through social media, choose your confidants wisely and with discretion. Your ability to keep your personal details close to your vest will encourage others to feel that you are trustworthy enough to be trusted with their personal details.
|
|
best-motivational-speakers
build-rapport
customer-service-quotes
first-impressions-quotes
speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
discretion
communication-skills
|
Susan C. Young |
|
0dd165c
|
One simple glance can convey to your recipient that you are . . . * Present * Interested * Paying attention * Being respectful * Listening * Confident * Engaged * Caring * Dedicated * Appreciative * Empathetic * Focused * Supportive * Trustworthy * Acknowledging * Excited This list barely scratches the surface; however, it opens the conversation about how vital your eye contact is for making positive first impressions.
|
|
body-language-quotes
eye-contact-quotes
law-of-attraction-quotes
mirroring
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
reciprocity
communication-skills
|
Susan C. Young |
|
a260cc4
|
You have fallen badly, senor gringo. Bribery is a very serious crime in this country. You will have to pay.
|
|
|
Rusty Young |
|
4190eb3
|
Earning Trust & Cooperation The number one thing which stands between you and meeting a new person is tension. What is the number one thing which stands between a sales person and their prospect? You guessed it . . . tension. One of our first priorities as we initiate a first impression must be to focus on how to effectively minimize or eliminate tension. Regardless of your relationship or venue, when tension is high, trust and cooperation ..
|
|
trust
best-motivational-speakers
build-rapport
customer-service-quotes
first-impressions-quotes
speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
|
Susan C. Young |
|
eb5e606
|
I love acronyms, don't you? They are quick and easy tools for remembering important lessons that are too good to forget. The PEACE acronym goes straight to the heart of the matter for delivering "Service Beyond Self." When you do this one thing, you will increase your opportunities, earn loyalty and respect, and rock your first and last impressions. Persistently Exceed All Customer Expectations" --
|
|
positivity-quotes
selling-success
service-beyond-self
positive-first-impression-quotes
susanspeaks-com
customer-service-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
|
Susan C. Young |
|
2bc53a3
|
Get outside your comfort zone. Stretch beyond your norm and try new things.
|
|
confidence-and-attitude
confidence-quotes
first-impressions
motivational-speaker
self-esteem-quotes
susan-young
relationship-quotes
self-confidence
communication-skills
|
Susan C. Young |
|
05ac60f
|
Our cultural lens is so much a part of us that we are not even aware of how obvious it is to others. Like the nose on your face, you may forget that it is there, but everyone else sees it. I can't look at you and not see your nose.
|
|
positive-first-impression-quotes
susanspeaks-com
employee-engagement
customer-service-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
mindfulness
|
Susan C. Young |
|
3f2a45d
|
Wouldn't you like to arrive to any event or situation with a sense of confidence and ease that things are as they need to be?
|
|
preparation-quotes
motivational-speaker
susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
|
Susan C. Young |
|
67a0577
|
Get ready to take on the world from a position of personal power, strength, and intention!
|
|
preparation-quotes
motivational-speaker
susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
|
Susan C. Young |
|
f611576
|
Ambiverts typically . . . * Can process information both internally and externally. They need time to contemplate on their own, but consider the opinions and wisdom from people whom they trust when making a decision. * Love to engage and interact enthusiastically with others, however, they also enjoy calm and profound communication. * Seek to balance between their personal time and social time, they value each greatly. * Are able to move fr..
|
|
employee-engagement
hire-keynote-speaker
introvert-or-extrovert
motivational-leadership-speaker
personality-styles
first-impressions-quotes
speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
|
Susan C. Young |
|
d0deb30
|
As you jump new hurdles, you gain greater confidence. Confidence can be achieved like any other practiced skill.
|
|
charm-quotes
communication-quotes
first-impressions
motivational-speaker
self-esteem-quotes
susan-young
relationship-quotes
self-confidence
communication-skills
|
Susan C. Young |
|
40a9a9d
|
Whether it is in a sales situation, love at first sight, a husband and wife having an important conversation, a parent disciplining a child, or a teacher instructing her students, eye contact is a powerful body language for enriching engagement, focus, and communication.
|
|
body-language-quotes
eye-contact-quotes
law-of-attraction-quotes
mirroring
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
reciprocity
communication-skills
|
Susan C. Young |
|
c1b4aae
|
UN-Impressive Acts of Indiscretion * Forwarding other people's emails without getting permission. * Throwing other people under the bus to save yourself. * Talking loudly, being boorish and insensitive to the others around you. * Flagrant cheating. * Burning bridges. * Talking smack. * Dissing your competitor to your customer. * Oversharing and revealing too much personal information about yourself and others. * Breaking trust by sharing s..
|
|
best-motivational-speakers
build-rapport
customer-service-quotes
first-impressions-quotes
speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
discretion
communication-skills
|
Susan C. Young |
|
c138bf6
|
Being culturally aware and respectful of others' cultures will help you to keep the habit of making eye contact in context. As a matter of fact, in some parts of the world making eye contact can be construed as being exactly the opposite of what I am sharing in these pages. Making a great first impression is always about the specific environment and circumstance, isn't it?
|
|
body-language-quotes
eye-contact-quotes
law-of-attraction-quotes
mirroring
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
reciprocity
communication-skills
|
Susan C. Young |
|
f099785
|
We've all been in the middle of a conversation and the person with whom we are speaking breaks eye contact, appears distracted, glazes over, or looks elsewhere. Their simple eye movement can quickly break down communications by making us feel ignored, dismissed, or rejected. For some, it may be accidental and unintentional, while for others, avoiding eye contact is on purpose.
|
|
body-language-quotes
eye-contact-quotes
law-of-attraction-quotes
mirroring
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
reciprocity
communication-skills
|
Susan C. Young |
|
481250d
|
Eye Contact Can Reveal if a Person is . . . * Shy or gregarious * Honest or deceitful * Confident or terrified * Interested or bored * Patient or irritated * Sincere or inauthentic * Organized or Unprepared * Attentive or distracted
|
|
body-language-quotes
eye-contact-quotes
law-of-attraction-quotes
mirroring
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
reciprocity
communication-skills
|
Susan C. Young |
|
9b9170e
|
There are times when eye contact can move to the dark side and become creepy, hostile, rude, or condescending. When it is overused or made for the wrong reasons, eye contact can make others feel uncomfortable and leave a terrible impression . . . * obsessive staring * mocking * too much intensity * inappropriate focus * averting eyes * obvious contempt * gawking, ogling * casting the "evil eye" * over-watching * intimidating * unwelcome..
|
|
body-language-quotes
eye-contact-quotes
law-of-attraction-quotes
mirroring
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
reciprocity
communication-skills
|
Susan C. Young |
|
b211f54
|
When speakers make eye contact with an audience, they will be perceived as being more prepared, more competent, confident, and trustworthy. Eye contact helps to relax the speaker and reminds them that their audience is made up of separate individuals who perceive things differently. Audience response is clearly seen in the expressions of their eyes.
|
|
body-language-quotes
eye-contact-quotes
law-of-attraction-quotes
mirroring
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
reciprocity
communication-skills
|
Susan C. Young |
|
eb0fbaf
|
7 Ways to Improve Eye Contact at any Time 1. Relax into the moment by smiling. 2. Practice making eye contact with people you trust, so that when you are with strangers, it is easier to form a connection. 3. When you feel uncomfortable, begin by looking at their mouth or forehead. 4. Lean in and show that you are interested and attentive. 5. Put a little space between you and the other person. 6. Remember that the other person may be feelin..
|
|
body-language-quotes
eye-contact-quotes
law-of-attraction-quotes
mirroring
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
reciprocity
communication-skills
|
Susan C. Young |
|
e5e064b
|
Part of being a man is doing what is right, no matter what people think of you. That is the sacrifice you must make.
|
|
|
Rusty Young |
|
5420267
|
The most precious jewels are not made of stone, but of flesh." Robert Ludlum"
|
|
|
Young |
|
ca8a874
|
Wearing Nametags- On Others I enjoy reading nametags and calling people by their names before we have officially met or been introduced. It provides an instant icebreaker. Walking up to someone and saying, "Hi Brenda! I'm Susan!" creates a quick connection that might not have happened were her name not displayed."
|
|
team-building
networking-quotes
employee-engagement
motivational-leadership-speaker
customer-service-quotes
first-impressions-quotes
speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
|
Susan C. Young |
|
49a0e21
|
Using names with respect and consideration tells a person that you care, are present and engaged, and that you are genuinely interested in making a connection. You make them feel remembered!
|
|
team-building
employee-engagement
motivational-leadership-speaker
customer-service-quotes
first-impressions-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
|
Susan C. Young |
|
4f0ded6
|
Uh-Oh . . . One year I was the guest speaker at an annual conference. The person who coordinated the agenda mistakenly typed my name as "Sue" rather than "Susan." I felt odd and a little disrespected because they didn't take the time to ask the spelling of my name. It felt awkward when I saw it on all the tables throughout the ballroom, to say the least. I asked, "Please make sure that you introduce me as Susan because I've never been calle..
|
|
team-building
employee-engagement
motivational-leadership-speaker
customer-service-quotes
first-impressions-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
|
Susan C. Young |
|
6d420ec
|
People who exude these qualities are treasures indeed--not only to the friends they make and strangers they meet, but to the companies who employ them.
|
|
trust
best-motivational-speakers
build-rapport
customer-service-quotes
first-impressions-quotes
speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
communication-skills
|
Susan C. Young |
|
756d9a2
|
To remember people's names, use rhyming, rhythm, adjectives, and alliteration--Use rhyming (trim Kim), rhythm (Sally sells seashells), adjectives (kind Kevin), and alliteration (Mike likes milk). These ideas may sound silly, but they stimulate your mind to improve your memory.
|
|
networking-quotes
employee-engagement
hire-keynote-speaker
motivational-leadership-speaker
customer-service-quotes
first-impressions-quotes
speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
|
Susan C. Young |
|
f4716b2
|
To remember people's names, use association--Creating a connection to something that has been important to you will give a name sticking power. Did you go to the same college? Did you work for his company at one time? Does she have the same car as your best friend? Begin looking for associations and it will make the names more memorable.
|
|
networking-quotes
employee-engagement
hire-keynote-speaker
motivational-leadership-speaker
customer-service-quotes
first-impressions-quotes
speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
|
Susan C. Young |
|
aeca013
|
To remember people's names, introduce a "Just-Met" to someone else--Introduce your newfound acquaintance or friend to someone else. As you share her name with another person, the name will become locked into your memory."
|
|
networking-quotes
employee-engagement
hire-keynote-speaker
motivational-leadership-speaker
customer-service-quotes
first-impressions-quotes
speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
|
Susan C. Young |
|
14d1e26
|
To remember people's names, Pay Attention--Minimize distractions and focus on what they are saying. Making a concerted effort to concentrate will help you improve your memory.
|
|
networking-quotes
employee-engagement
hire-keynote-speaker
motivational-leadership-speaker
customer-service-quotes
first-impressions-quotes
speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
|
Susan C. Young |