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"What do you do? It's amazing how people will qualify, quantify, judge, assess, and form complete opinions about you based on that one age-old question. It is a boring, uncreative default setting for attempting to engage a new person. Spice it up and try something new. Instead, ask "What do you do for fun?" Your creativity will make you more memorable and help you stand apart from the crowd."
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best-keynote-speakers
best-motivational-speakers
communication-skills
customer-service-quotes
first-impressions-quotes
quotes-by-susan-c-young
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trust
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Susan C. Young |
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f894e92
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To call certain people, such as your boss, teachers, professors, doctors, your parent's friends, etc. by their first names might be considered disrespectful. It is best to err on the side of caution until you know what is appropriate.
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communication-skills
customer-service-quotes
employee-engagement
first-impressions-quotes
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professional-development
quotes-by-susan-c-young
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Susan C. Young |
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f8e4dc0
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Hugging is quite an intimate contact. Considering the studies done on proxemics we looked at earlier; when you get within two feet of another person you are inside their intimate space. There are some people who truly do not want you in their 'bubble' unless you are close friends or they've given you permission. Assuming familiarity incorrectly can destroy rapport, make a bad impression, and risk everything you have done well up to then.
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communication-skills
customer-service-quotes
emotional-intelligence-quotes
handshake-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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In The Art of Connection, you will learn simple, yet powerful ways to build trust and rapport for connecting with ease. By being personable and friendly, you will receive more positive and welcoming reactions.
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customer-service-quotes
emotional-intelligence
employee-engagement
first-impressions-quotes
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quotes-by-susan-c-young
relationship-quotes
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Susan C. Young |
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It is crucial to understand that there are myriad interpretations of behavior. When you subscribe only to yours, you may begin to think that everyone else is wrong and thus limit your flexibility and possibility. Developing cultural awareness will make your diverse relationships easier and more productive.
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customer-service-quotes
employee-engagement
mindfulness
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
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susanspeaks-com
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Susan C. Young |
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"The South is known for its "Southern Hospitality," and I feel fortunate to have grown up in such a friendly and caring culture. Our remarkable mother has always exemplified these qualities and has been a consistent role model for making other people feel valued and important. She will approach new people in most any situation to gift them with a smile and a moment of her time. Regardless of their role, position, or stature, she confidently engages others with animation, enthusiasm, and interest. Her gentility makes people feel emotionally safe and cared for. This degree of friendliness melts resistance, lowers barriers, and opens hearts by valuing humanity. Almost always, her personal connections develop with feelings of mutual respect, appreciation, and friendship."
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best-motivational-speakers
build-rapport
communication-skills
customer-service-quotes
first-impressions-quotes
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
trust
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Susan C. Young |
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Sometimes you want to go where everybody knows your name, and they're always glad you came. You wanna be where you can see, our troubles are all the same. You wanna be where everybody knows your name.
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communication-skills
customer-service-quotes
employee-engagement
first-impressions-quotes
motivational-leadership-speaker
motivational-speaker-susan-young
professional-development
quotes-by-susan-c-young
relationship-quotes
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Susan C. Young |
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Take the Initiative. Be proactive. If you want to rock your relationship results, it is going to take action, effort, initiative, and choosing to get in the game--so, step up, step out, and show up!
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customer-service-quotes
employee-engagement
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networking
positive-first-impression-quotes
quotes-by-susan-c-young
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susanspeaks-com
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Susan C. Young |
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How's your humor? What can you do to have more humorous lines to use in the right place at the right time? I highly recommend it! Laughter is the best medicine indeed. Not only will you enjoy the experience yourself, but the people around you will enjoy the entertainment.
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best-motivational-speakers
build-rapport
communication-skills
customer-service-quotes
emotional-intelligence
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quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
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Susan C. Young |
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Developing your eloquence and enunciation will reduce the likelihood of misinterpretation and misunderstanding, making your delivery more powerful.
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communication-skills
customer-service-quotes
employee-engagement
motivational-leadership-speaker
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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fb4f6be
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Listening is one thing; however, ACTIVE listening is quite another. The first is a passive act which does not require great involvement, whereas, the latter is a consciously aware and deliberately focused effort to actively participate in the conversation.
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communication-skills
customer-service-quotes
healthy-conversation
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
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susanspeaks-com
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Susan C. Young |
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fce0eca
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Inversely, when you are in a small group of people or friends and you don't make the effort to speak to everyone, it may be considered as rude. Rather than run the risk of people feeling neglected or dismissed, make the effort to Mix, Mingle, and Glow . . .
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customer-service-quotes
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networking
positive-first-impression-quotes
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susanspeaks-com
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Susan C. Young |
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"Every time a new client hires me for a keynote, workshop, or coaching session, the first questions I ask them are, "What are the 3 top challenges your organization is dealing with? What are your goals? What problems would you like for me to help solve?" Using their own answers, I am able to design a program that is customized specifically around their needs. It takes the focus off of Susan and centers my complete attention toward making them feel important."
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best-motivational-speakers
communication-skills
customer-service-quotes
emotional-intelligence
first-impressions-quotes
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
trust
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Susan C. Young |
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fec600d
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Imagine how many new friends you would make, how much new business you could create, and how much fun you could have by simply taking the initiative to be the inviter. Try it today. Welcome new relationships into your life that would never have occurred otherwise.
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customer-service-quotes
initiative
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
selling-success
service-beyond-self
susanspeaks-com
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Susan C. Young |
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Trust and rapport are essential for moving a positive first impression forward to create a meaningful and lasting connection. They are the heartbeat of business, the backbone for high performing teams, and the secret sauce for healthy relationships.
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best-motivational-speakers
communication-skills
customer-service-quotes
employee-engagement
first-impressions-quotes
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
wisconsin-keynote-speakers
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Susan C. Young |
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Listening is one of the finest ways to demonstrate our love for another human being. How many marriages could be saved, friendships healed, careers made, and opportunities enjoyed if people would simply stop what they are doing and listen deeply to what another person has to say. If practiced by everyone, this principle could be a world-changer!
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communication-skills
customer-service-quotes
healthy-conversation
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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00a81ad
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"The Words You Write "Few things scream 'unprofessional' faster than a poorly written letter or resume filled with errors, misspellings, misuse, and negligence."
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customer-service-quotes
employee-engagement
first-impressions-quotes
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networking-quotes
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
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Susan C. Young |
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Be Personable & Friendly. People who are genuinely warm and sincerely kind are easy to talk to, easy to like and bring a positive vibe to new encounters and social situations.
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best-motivational-speakers
build-rapport
communication-skills
customer-service-quotes
discretion
first-impressions-quotes
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
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Susan C. Young |
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00c4ee4
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When people can't give anything and are only there for themselves, why should others use their time and energy to get involved? There's no benefit.
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customer-service-quotes
employee-engagement
mindfulness
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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012c026
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At any moment, you can use your face to open doors of opportunity if it demonstrates interest, enthusiasm, respect, understanding, delight, agreement, and more.
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communication-skills
customer-service-quotes
expressions-of-emotion
law-of-attraction-quotes
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quotes-by-susan-c-young
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smiling-quotes
susanspeaks-com
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Susan C. Young |
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017942e
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What is acceptable on a personal level is very different from what is acceptable on a business level. When we utilize touch well, we can elevate our presentation, demonstrate respect, and convey confidence. However, when we use touch poorly, it can be disastrous, personally and professionally.
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communication-skills
customer-service-quotes
emotional-intelligence-quotes
first-impressions-quotes
handshake-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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0240927
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The Physical Language of Listening Active listening is a physical process which transcends simply hearing. Your body language speaks on your behalf as to whether you are fully present and engaged . . . * Make eye contact. * Nod your head; confirm. * Use your eyebrows and expressions of emotions to show that you're paying attention. * Lean forward. * Listen patiently to demonstrate respect and sensitivity. * Open your physical presence to encourage them to continue.
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communication-skills
customer-service-quotes
healthy-conversation
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |