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a0000f2 Mostly I think I've learned to trust God more. I mean, if I start getting worried or freaked, I just try to put it in God's hands. Sometimes I imagine God cradling the globe in his hands, and I tell myself that as long as I'm with God, the Creator of the universe, I can be comfortable and at home anyplace on the planet. globe trust universe worried Melody Carlson
7e6f7b0 Women do have an affinity for evil, for believing that no woman is to be trusted, but that some men are too innocent to protect themselves. innocence men trust women William Faulkner
d4ad6d3 ...when you trust the Lord God to give you the next step, when you wait in humility upon Him, *He* will open the doors or close them, and you'll get to rest and relax until He says, 'Go. god humility peace trust waiting Charles R. Swindoll
8bbc973 Those who choose to walk on love's path are well served if they have a guide. That guide can enable us to overcome fear if we trust that they will not lead us astray or abandon us along the way. choice fear guidance guide love trust Bell Hooks
76430e8 I've already told the police what happened, they didn't believe me. Why should you,' he said. 'Because we're the people that believe people that other people don't believe,' I said. 'How can I know that?' he asked. 'You're just going to have to believe me,' I said. trust Ben Aaronovitch
2a4003f Exchange the bad habit of worrying with the excellent habit of trusting God. excellent exchange faith god habit prayer trust worry Elizabeth George
f9572e3 The television image sanctified, conferred identity. The more familiar the face, the more to be trusted. trust P.D. James
8a275bc You have to trust someone before you can have rituals with them. trust Rachel Klein
1e556a2 What is a secret? It is much more than knowledge shared with only a few, or perhaps only one another. It is power. It is a bond. It is a sign of deep trust, or the darkest threat possible. There is power in the keeping of a secret, and power in the revelation of a secret. Sometimes it takes a very wise man to discern which is the path to greater power. All men desirous of power should become collectors of secrets. There is no secret too small to be valuable. All men value their own secrets far above those of others. A scullery maid may be willing to betray a prince before allowing the name of her secret lover to be told. betray collect cultivate decide discern employ hide knowledge learn path power purchase reveal secret seek-out threat trust use utilize Robin Hobb
10afd15 If we rely on anything else besides faith to maintain the practice of the presence of God, we will certainly fail, whether this is our feelings, or experiences, or sincerity, or good intentions, or reasonings, or plans. The reason these things will fail while faith will not fail is that all these things depend on us, while faith depends on God. It is a gift of God. god the-presence-of-god trust Peter Kreeft
57db855 I have this thing about friends and secrets. Sometimes when I meet a person I like, I tell them a secret they don't know me well enough to be told. It lets me judge their potential as a friend. friendship judge judging-others judging-people loyalty secrets sharing-secrets trust trustworthiness Mohsin Hamid
695d9f1 Leaders empower individuals by building trust and coaching competence in their job roles and networking skills. collaboration competence empower leaders networking trust Kenneth H. Blanchard
cee43a9 There was something scary about watching adults sleep. It was as if no one at all were in charge of the world. trust Kate DiCamillo
3667344 "Dear heart," he murmured, "do not look on me with those dear, scared eyes of yours. If there is aught that puzzles you in what I said, try and trust me a little longer. Remember, I must save the Dauphin at all costs; mine honor is bound with his safety. What happens to me after that matters but little, yet I wish to live for your dear sake." -- france honor love the-scarlet-pimprenel trust Emmuska Orczy
cac94a0 "Failure to put the relationship on a slower timetable may result in an act that was never intended in the first place. Another important principle is to avoid the circumstances where compromise is likely. A girl who wants to preserve her virginity should not find herself in a house or dorm room alone with someone to whom she is attracted. Nor should she single-date with someone she has reason not to trust. A guy who wants to be moral should stay away from the girl he knows would go to bed with him. Remember the words of Solomon to his son, "Keep to a path far from her, do not go near the door of her house" (Proverbs 5:8). I know this advice sounds very narrow in a day when virginity is mocked and chastity is considered old-fashioned. But I don't apologize for it. The Scriptures are eternal, and God's standards of right and wrong do not change with the whims of culture. He will honor and help those who are trying to follow His commandments. In fact, the apostle Paul said, "He will not let you be tempted beyond what you can bear" (1Corinthians 10:13). Hold that promise and continue to use your head. You'll be glad you did." act advice alone and apostle are attracted avoid away be bear bed beyond can change chastity circumstances commandments compromise considered continue culture day did do door eternal failure first follow girl glad go god-s guy he head help her him hold honor house important intended is keep knows let likely may mocked moral narrow near never not old-fashioned path paul place preserve principle proberbs promise reason relationship remeber result right scriptures she should single-date slower solomon someone son sounds standards stay tempted those to trust trying use very virginity wants what-you whims who whom will with words would wrong you you-ll your James C. Dobson
63b6e46 What our Heavenly Father wants us to do about our spiritual failures is like what our earthly father wants us to do about our earthly failures. When we fall off the horse, or the bike, or the high road to Heaven, we must simply climb on again as soon as we are aware of the fact that we have fallen off, rather than sitting there stewing in self-pity or self-hatred. faith god humilty perseverance trust Peter Kreeft
2e65220 "Child, [death] is with us always," said Cadfael, patient beside him. "Last summer ninety-five men died here in the town, none of whom had done murder. For choosing the wrong side, they died. It falls upon blameless women in war, even in peace at the hands of evil men. It falls upon children who never did harm to any, upon old men, who in their lives have done good to many, and yet are brutally and senselessly slain. Never let it shake your faith that there is a balance hereafter. What you see is only a broken piece from a perfect whole." "Such justice as we see is also but a broken shred. But it is our duty to preserve what we may, and fit together such fragments as we find, and take the rest on trust." faith justice suffering trust Ellis Peters
c4462a6 Say yes,' he whispers. 'Marry me.' I hesitate. I open my eyes. 'You will get my fortune,' I remark. 'When I marry you, everything I have becomes yours. Just as George has everything that belongs to Isabel.' 'That's why you can trust me to win it for you,' he says simply. 'When your interests and mine are the same, you can be certain that I will care for you as for myself. You will be my own. You will find that I care for my own.' 'You will be true to me?' 'Loyalty is my motto. When I give my word, you can trust me. equality-between-partners husband-and-wife love loyalty marriage richard-iii trust Philippa Gregory
966553e "A disciple does not ask, "How much can I keep?" but, "How much more can I give?" Whenever we start to get comfortable with our level of giving, it's time to raise it again." comfort disciple discipline faith give giving keep obedience share stewardship trust Randy Alcorn
82802b5 How much can you really trust the promise of a suicidal father? trust Ruth Ozeki
37d06a1 "But if I could just get som ehint, some sign..." Conchita smiles, without humor, but with great affection. "That's the point behind faith," she says. "It's not something you can prove....I know you hate to hear this, but you either have it, or you don't." trust Charles de Lint
c876c6d What is a secret? It is much more than knowledge shared with only a few, or perhaps only one another. It is power. It is a bond. It is a sign of deep trust, or the darkest threat possible.... Be very chary of revealing your hoarded secrets. Many lose all power once they have been divulged. Be even more careful of sharing your secrets lest you find yourself a puppet dancing on someone else's strings. careful collect discern hide power puppet reveal secret threat trust use utilize wary Robin Hobb
c83561b I had not slept with many men other than my husband, but I noticed before that to sleep, actually sleep with someone did give this sense of intimacy, as though your dreams had flowed out of you to mingle with his and fold you both in a blanket of unconsciousness knowing. A throwback of some kind, I thought. In older, more primitive times, it was an act of trust to sleep in the presence of another person. If the trust was mutual, simple sleep could bring you closer together than the joining of bodies. outlander trust truth Diana Gabaldon
6a92eac We accept too damned many things on the explanations of people who could have good reasons for lying. trust truth Frank Herbert
dc08992 If economic catastrophe does come, will it be a time that draws Christians together to share every resource we have, or will it drive us apart to hide in our own basements or mountain retreats, guarding at gunpoint our private stores from others? If we faithfully use our assets for his kingdom now, rather than hoarding them, can't we trust our faithful God to provide for us then? economic-catastrophe faith fiscal-cliff gunpoint hoarding protection provision resources sharing stewardship survivalism trust Randy Alcorn
c552ef8 Nice is good. It doesn't sound exciting, but think about it. I think Mr. Perfect would be kind to kids and animals, help old ladies across the street, not insult you when your opinion is different from his. Being nice is so important it's close to being number one. nice perfect-boyfriend trust Linda Howard
4eccc79 Trust your weapon, it is almost certainly smarter than you are. Remember this and you may yet live. remember trust weapon John Scalzi
b43f4e9 This fear of maleness that they inspire estranges men from every female in their lives to greater or lesser degrees, and men feel the loss. Ultimately, one of the emotional costs of allegiance to patriarchy is to be seen as unworthy of trust. feminism feminist feminist-quotes manhood masculinity men patriarchy trust trustworthy bell hooks
389e3cd I believe that in matters of the heart there is no such thing as compromise. Love means that you give each other everything. love romance romantic-love trust Milan Kundera
2408934 Don't tell me you're passionate about your job - show me that you're passionate about helping people like me. business-advice business-quotes business-success business-to-business buying buying-decision buying-decision-quote customers earn-the-right helping influence influence-quotes money negotiation passionate sales sales-effectiveness sales-training salesmanship salespeople selling selling-skills selling-tips shopping trust value Chris Murray
af333a9 Each time you turn your life issues over to God and allow Him to lead, you build trust in Him. author build christian god issues lead life over time trust turn Elizabeth George
6e2f12f I had started out in life trusting everyone and now I trusted no one. So I had a few acquaintances and no close friends. It was perhaps in reaction against the inevitable loneliness of my life that I'd find myself doing bold, risky, even outrageous things without hesitation or surprise. I was usually disappointed in these adventures and they didn't have much effect on me, good or bad, but I never quite lost the hope of something better or different. hope loneliness trust Jean Rhys
754347f People always kill Caesar. Don't trust anyone. trust Dick Francis
c43fd69 I doubted myself, and that made me doubt you. But you weren't the problem. You were never the problem. I should have trusted you, but I didn't, because I couldn't trust myself. isla-and-the-happily-ever-after stephanie-perkins trust Stephanie Perkins
cb29811 "What the caterpillar calls the end of the world, the Master calls a butterfly." --Richard David Bach The caterpillar believes it is dying because it's being sealed in a tomb. The Master knows that the caterpillar is not dying, and is simply transitioning (to something more). This points out that things are never over, that change is carrying us, (so often kicking and screaming), to higher states of being. I find it interesting that the caterpillar spends it's caterpillar existence crawling, (on a lone weed in the midst of an endless beautiful forest), surviving on bitter, poisonous leaves. Yet resists the changes to come. After the caterpillars "death"... And upon the butterflie's rebirth... The butterfly lives out it's butterfly existence experiencing all of the forest's wonders, being carried by the wind, landing on beauty, and drinking sweet nectar, all the while, being shielded from harm by the caterpillar's bitter and poisonous experiences of eating the weeds. compassion forgiveness inspiring kindness meaning prayer spirit spiritual-quotes trust Raymond D. Longoria Jr.
3c92d5f "The history of mankind," said Dreed, "has been a history of betrayals, the perennial betrayal of the common man by the men he has trusted." "By the men the lazy, haphazard, childish oaf was too wilfully stupid to mistrust," said Bodisham. "The history of mankind from the very beginning has been a history of over-trusted trustees, corrupted by their unchecked opportunities." corruption humankind leaders trust H.G. Wells
48315c9 The idea of a small circle, of an exalted and loyal sect, with a traitor infiltrated at its core, an informant who's not foreign to the sect, but constitutes an part of its structure---this was the true organizational form of any small society. One must act knowing that there's a traitor infiltrated in the ranks. betrayal groups loyalty organizations sects society traitor trust Ricardo Piglia
e97d7bd I agreed to keep the cards a secret and asked my grandmother if she believed in magic. She said she did not but that, surprisingly, magic worked even if you did not believe in it. humor magic trust Michael Chabon
8ce7c62 I believe you, Tamara, I just don't believe it. trust Cecelia Ahern
5d7ef5b Find one person to trust--there need only be one. With them, share every shame, every secret and listen to theirs... with love. Bare hearts and souls until there is understanding. Of a certainty, such honest exposure is the first step toward happiness. -- Andre Chevalier happiness honesty secrets shame trust Nikki Sex
48ec76a Salespeople who think that it's all about price aren't required: If it can be sold on the internet at the lowest price, you can take the huge cost of a sales team out of the equation. business-advice business-quotes business-success business-to-business buying buying-decision buying-decision-quote cost customers earn-the-right influence influence-quotes money negotiation price sales sales-effectiveness sales-training salesmanship salespeople selling selling-skills selling-tips shopping trust value Chris Murray
8521ec3 We all have to love you, and believe in you, and think you are looking out for our best interests. But look at us, Momma, and really see us. look looking love mothers parents see sight trust V.C. Andrews
387005a We all need salespeople who deliver value that wasn't there before they arrived. business-advice business-quotes business-success business-to-business buying buying-decision buying-decision-quote customers earn-the-right influence influence-quotes money negotiation sales sales-effectiveness sales-training salesmanship salespeople selling selling-skills selling-tips shopping trust value Chris Murray
56991f9 For as men have fists and heads to defend themselves, so women have a gentleness of silence about them, a barrier built of things of the spirit, of pain, of quiet, of helplessness, of grace, of all that is beautiful and womanly an equal part, given to them because they are women in defense of their womaness. And this barrier a man will find against him to turn aside his male attack, keep his arms pinned, stop his mouth, cool his eyes, reduce his heat and restrain his idle imaginings. This barrier it is that women who are women keep always at a height, coming from behind it only when, with knowledge and in light, they trust. You shall see it in their eyes. trust womaness womanly women Richard Llewellyn
26f7058 And who knows, thought Cadfael, which is in the right, the young man who sees the best in all, and trusts all, or the old one who suspects all until he has probed them through and through? The one may stumble into a snare now and then, but at least enjoy sunshine along the way, between falls. The other may never miss his footing, but seldom experience joy. Better find a way somewhere between! joy trust youth Ellis Peters
f2baafe "Don't let strangers touch you." And yet it is seldom strangers, I learned long before I was a teenager, who do you harm. It is always the ones closest to us: the suave chauffeur, the skilled photographer, the kind music teacher, the good friend's sober and dignified husband, the pious man of God. They are the ones your parents trust, whom they don't want to believe anything against." strangers trust Azar Nafisi
ec2bb7f "She said that you--" "I don't care what she said." I stand up. "Everyone lies." "Hey," he says softly. "It's just a code." "No. Everyone lies." I stub the cigarette out. "It's just another language you have to learn." Then he delicately adds, "I think you need some coffee, dude." Pause. "Why are you so angry?" socializing trust truth Bret Easton Ellis
449a45b Human beings are the most successful of animals because of their capability to learn, and an abused animal learns very quickly to defend itself. It also learns very quickly to trust very few people - if any. lifelessons people trust trust-no-one truthbomb Brad Thor
59fbef6 "Partners," she said, and fired two rounds into his head." headshot partners trust James S.A. Corey
76df83e Not everyone is always going to like you. What impresses one person may turn another away. To thine own self be true. communication-quotes communication-skills first-impressions motivational-speaker personality-development relationship-quotes social-networking susan-young trust Susan C. Young
b6df8ef I have found that sometimes when a person gives up on 'humankind' they can often find trust and love in animal kind. Andre Chevalier depression giving-up humanity love trust trust-issues Nikki Sex
95218ad Your target market are more bothered about whether what you sell will get them promoted, sacked, recognised, accepted, praised or laid. business-advice business-quotes business-success business-to-business buying buying-decision buying-decision-quote customers earn-the-right influence influence-quotes money negotiation sales sales-effectiveness sales-training salesmanship salespeople selling selling-skills selling-tips shopping trust value Chris Murray
de8d58d The salesperson you'd ideally like to be and the salesperson you'd like to encounter as a customer should roughly be the same, shouldn't they? business-advice business-quotes business-success business-to-business buying buying-decision buying-decision-quote customers earn-the-right influence influence-quotes money negotiation sales sales-effectiveness sales-training salesmanship salespeople selling selling-skills selling-tips shopping trust value Chris Murray
e4ad8e8 There's a reason prophets perform miracles: language lacks the power to describe faith. And you have to land on faith before you can even begin to hike around to its flip side, betrayal. faith prophets relationships trust trustworthiness Mohsin Hamid
f0fdf84 Trust is all about instinct. If you had all the facts, you wouldn't need trust. Trust is what is required in the absence of proof. But I believe you can strengthen your instincts by testing them; every time you prove yourself right or wrong, they grow stronger. trust Will Schwalbe
69c7403 22% of current business-to-business salespeople will be replaced by search engines within the next five years. business-advice business-quotes business-success business-to-business buying customers influence influence-quotes money negotiation sales sales-effectiveness sales-training salesmanship selling selling-skills selling-tips shopping trust Chris Murray
a8906c7 We all need salespeople who understand the problem and can deliver a solution that works brilliantly for both sides. business-advice business-quotes business-success business-to-business buying buying-decision buying-decision-quote customers earn-the-right influence influence-quotes money negotiation sales sales-effectiveness sales-training salesmanship salespeople selling selling-skills selling-tips shopping trust Chris Murray
7d3b95f Remember: when you walk into a DIY store to buy a drill, you don't want the drill. Your end goal is to make a hole and, in order to achieve this, you have to buy the drill. business-advice business-quotes business-success business-to-business buying buying-decision buying-decision-quote customers earn-the-right influence influence-quotes money negotiation sales sales-effectiveness sales-training salesmanship salespeople selling selling-skills selling-tips shopping trust value Chris Murray
0102ac2 If what you sell doesn't help me then why are you knocking on my door? business-advice business-quotes business-success business-to-business buying buying-decision buying-decision-quote customers earn-the-right influence influence-quotes money negotiation sales sales-effectiveness sales-training salesmanship salespeople selling selling-skills selling-tips shopping trust value Chris Murray
547aad7 We all desperately need brilliant sales professionals far more than ever before - to help us, guide us, keep us informed and stop us from making diabolically stupid buying decisions. business-advice business-quotes business-success business-to-business buying buying-decision buying-decision-quote customers earn-the-right influence influence-quotes money negotiation sales sales-effectiveness sales-training salesmanship selling selling-skills selling-tips shopping trust Chris Murray
e2c6774 If you don't earn their trust at the beginning, they sure as hell won't trust you with their money at the end. business-advice business-quotes business-success influence influence-quotes money negotiation sales sales-effectiveness sales-training salesmanship selling selling-skills selling-tips trust Chris Murray
5f876ad We all need salespeople with humility, honesty, integrity, empathy and an old-fashioned work ethic that ensures the job gets done. business-advice business-quotes business-success business-to-business buying buying-decision buying-decision-quote customers earn-the-right empathy honesty humility influence influence-quotes integrity money negotiation sales sales-effectiveness sales-training salesmanship salespeople selling selling-skills selling-tips shopping trust work-ethic Chris Murray
04fdfe1 When your pipeline is full - with business coming out of your ears - the notion of people asking for a discount will sound hilarious, because you'll already be at capacity business-advice business-quotes business-success business-to-business buying buying-decision buying-decision-quote customers earn-the-right influence influence-quotes money negotiation sales sales-effectiveness sales-training salesmanship salespeople selling selling-skills selling-tips shopping trust Chris Murray
e85788f She had never been able to tolerate dishonesty, which she thought threatened the very heart of relationships between people. If you could not count on other people to mean what they said, or to do what they said they would do, then life could become utterly unpredictable. The fact that we could trust one another made it possible to undertake the simple tasks of life. relationships trust Alexander McCall Smith
015de01 Perhaps trust had to be accompanied by a measure of common sense, and a hefty dose of realism about human nature. But that would need a lot of thinking about, and the tea break did not go on forever. thinking trust Alexander McCall Smith
411c167 ...we named her Dorothy Ann. Dolly, for short. I kissed her warily, fearful of the pain of loving her, love her, though love her I did; fearful lest she hurt me by dying. heartbreak love risk trust Nancy E. Turner
df4f66f Yeah, trust the fuckhead. spider-jerusalem trust Warren Ellis
89ecd73 It is considered a rather cheerful axiom that all Americans distrust politicians. (No one takes the further and less cheerful step of considering just what effect this mutual contempt has on either the public or the politicians, who have, indeed, very little to do with one another.) americans contempt distrust politicians politics trust united-states usa James Baldwin
9b0729c "Bunu ogren,kafana iyice sok kizim." dedi Nana. "Pusulanin hep kuzeyi gosteren ibresi gibi, bir erkegin suclayan parmagi da daima, mutlaka bir kadini gosterir. Her zaman. Bunu hic unutma, Meryem" trust Khaled Hosseini
dcd825d No quality or characteristic is more important than trust teamwork trust Patrick Lencioni
7372cab Never trust an Italian. The Nazis did that, and look where it got them. trust Paul Murray
5d3bdc4 I had not slept with many men other than my husband, but I noticed before that to sleep, actually sleep with someone did give this sense of intimacy, as though your dreams had flowed out of you to mingle with his and fold you both in a blanket of unconsciousness knowing. A throwback of some kind, I thought. In older, more primitive times, it was an act of trust to sleep in the presence of another person. If the trust was mutual, simple sleep could bring you closer together than joining the bodies. outlander trust truth Diana Gabaldon
529f30c For Luther, it (faith) is an undeviating, trusting outlook appointment life, a constant stance of the trustworthiness of the promises of God. trust Alister E. McGrath
d142a9e Trusting your inner voice, which is one of the critical steps in developing intuition, is predicated on being truly self-confident. inspirational-quotes intuition intuition-quotes laurie-nadel laurie-nadel-quotes power-of-thoughts quote-about-life quote-of-the-day quote-of-the-week quotes-twitter self-confidence trust wayne-dyer Laurie Nadel
057f219 Giving these lil' fellas a gun was important to keep the name of the Rebellions strong, because whenever the name drops, it's only a matter of time before someone kicks your door in. Scrooge, former leader of the Rebellion Raiders street gang that once boasted of having some ten thousand members brand-name carrying-weapons community-policing forward-thinking gang-addiction gang-intervention gang-leaders gang-members gang-pride position-to-win protecting-your-name protection ready ready-for-action rebellion-raiders reliable reputation school-gangs strategy strong support trust turf-wars violence-addiction Drexel Deal
4190eb3 Earning Trust & Cooperation The number one thing which stands between you and meeting a new person is tension. What is the number one thing which stands between a sales person and their prospect? You guessed it . . . tension. One of our first priorities as we initiate a first impression must be to focus on how to effectively minimize or eliminate tension. Regardless of your relationship or venue, when tension is high, trust and cooperation are low. When tension is reduced, trust and cooperation increase. It is an inverse relationship. So, how can you move to reduce tension in your first impressions to increase trust and cooperation? Put yourself in their shoes and seek to relate to them with an equal footing on a level playing field. Demonstrate how you can bring value to their lives. best-motivational-speakers build-rapport communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
cfb55b4 How do you know that you're a person, distinct from other people? By keeping certain things to yourself. You guard them inside you, because, if you don't, there's no distinction between inside and outside. Secrets are the way you know you even have an inside. A radical exhibitionist is a person who has forfeited his identity. But identity in a vacuum is also meaningless. Sooner or later, the inside of you needs a witness. Otherwise you're just a cow, a cat, a stone, a thing in the world, trapped in your thingness. To have an identity, you have to believe that other identities equally exist. You need closeness with other people. And how is closeness built? By sharing secrets. relationship secret trust Jonathan Franzen
6b821ef God has ordained that His people live by promises and not by explanations. trust Warren W. Wiersbe
135cbba Fools can be trusted precisely because they are fools. Their agendas rarely intersect with your own. trust R. Scott Bakker
d88476a Hope is a slighter, tougher thing even than trust, he thought, pacing his room as the soundless, vague lightning flashed overhead. In a good season one trusts life; in a bad season one only hopes, But they are of the same essence: they are the mind's indispensable relationship with other minds, with the world, and with time. Without trust, a man lives, but not a human life; without hope, he dies. When there is no relationship, where hands do not touch, emotion atrophies in void and intelligence goes sterile and obsessed. Between men the only link left is that of owner to slave, or murderer to victim. human murder slave trust victim Ursula K. Le Guin
aa86ff3 Our modern-day society is often so consumed with external appearances that living a virtuous life may sound boring and dull. However, the love and beauty that lies deep within the human spirit resonates with plain and simple goodness. communication-quotes communication-skills confidence first-impressions integrity motivational-speaker relationship-quotes susan-young trust Susan C. Young
df39e32 I can't and won't promise you magic sales fairy dust or the Jedi Mind Trick for salespeople - they simply don't exist. business-advice business-quotes business-success business-to-business buying buying-decision buying-decision-quote customers earn-the-right influence influence-quotes jedi money negotiation sales sales-effectiveness sales-training salesmanship salespeople selling selling-skills selling-tips shopping trust value Chris Murray
1a99297 In this wonderful modern age, if you know what you want, you can just reach out and, with the click of a mouse, take complete control of your entire buying and shopping experience. business-advice business-quotes business-success buying customers influence influence-quotes money negotiation sales sales-effectiveness sales-training salesmanship selling selling-skills selling-tips shopping trust Chris Murray
ea1abdf "Salespeople need to "Earn the right" to become suppliers more than they ever did before." business-advice business-quotes business-success business-to-business buying buying-decision buying-decision-quote customers earn-the-right influence influence-quotes money negotiation sales sales-effectiveness sales-training salesmanship selling selling-skills selling-tips shopping trust Chris Murray
1888533 If you sound like a contestant from The Apprentice or if the customer believes that they are being sold AT, you have already failed. business business-advice business-quotes business-success business-to-business buying buying-decision buying-decision-quote customers earn-the-right influence influence-quotes money negotiation sales sales-effectiveness sales-training salesmanship selling selling-skills selling-tips shopping trust Chris Murray
03638e6 For all salespeople - Driving around and talking to people for a living, with no recognisable return for the time or money spent by your employer - is a job description that belongs in the past. business-advice business-quotes business-success business-to-business buying buying-decision buying-decision-quote customers earn-the-right influence influence-quotes money negotiation sales sales-effectiveness sales-training salesmanship salespeople selling selling-skills selling-tips shopping trust Chris Murray
b675d01 Ignore the people who say that the sales industry needs to become professionalised: it already has. business-advice business-quotes business-success business-to-business buying buying-decision buying-decision-quote customers earn-the-right influence influence-quotes money negotiation sales sales-effectiveness sales-training salesmanship salespeople selling selling-skills selling-tips shopping trust Chris Murray
449ae4f Worry is the antithesis of trust. You simply cannot do both. They are mutually exclusive. opposites trust worry Elisabeth Elliot
dc2f9cf In a time like this, let us trust in God even more. To trust when life is easy is no trust. canadian faith god japan japanese trust Joy Kogawa
0839743 "In our digital world today, handwritten notes are an "old school" way to make people feel important. Email is easy and Facebook birthday messages are now the norm, however, taking that extra step makes your efforts extra special. Whether it is a thank you note, birthday greeting, or a card of congratulations, taking the time to extend this personal consideration makes a person feel like you care. Be the surprise in someone's day and make them feel important." best-motivational-speakers communication-skills customer-service-quotes emotional-intelligence first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
6d8dd09 I, however, typically trust people until they prove me wrong. As an energy-sensitive person with a highly intuitive nature, I pick up on clues as to whom I can trust or should be wary of. I will take my chances and continue living with my heart wide-open. Having faith in humanity and expecting the best from others improves my happiness and well-being. best-motivational-speakers build-rapport communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
1a76f11 What are those behaviors that make us take pause to think twice about a person's trustworthiness? Guarded body language, lack of eye contact, nervous fidgeting, interrupting, speaking ill of others, lying, arrogance, and gossip to name a few. best-motivational-speakers build-rapport communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
3c59551 Trust and rapport are listed in that order because without first building trust, healthy rapport is not possible. best-motivational-speakers build-rapport communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
05061c8 We all know that person--the one who wakes up on the right side of the bed; the one who surely consumed a bowl of sunshine for breakfast; the one who asks how you're doing and means it. How do they emanate that much light? How can we also appear more friendly and personable? How can we be that light for others? best-motivational-speakers communication-skills customer-service-quotes first-impressions-quotes personable-and-friendly quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
9eb9ef6 "Is it possible to be friendly and engaging every day? Of course not. Everyone has their moments. I once read a quote from an anonymous author who said, "It's okay to have a bad day-- just don't unpack and live there." I love that. As an example, imagine waking up and stubbing your toe as you get out of bed. You can respond in one of two ways. You can allow it to start your day off on the wrong foot and go through the rest of your day in a bad mood--souring everything and everyone in your path. OR . . . you can say, "Oh great--sh*t happens, the day's got to get better from here!" Then set your intention to look for the good things that head your way for the rest of the day. You have the power to pick." best-motivational-speakers communication-skills customer-service-quotes first-impressions-quotes personable-and-friendly quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
bb6e850 If you want to impress someone with how much you know, the best thing you can do is talk to them about . . . them. People typically love to share their stories and are delighted when others show genuine interest in hearing about: their families, what they do for fun, their opinions, where they are going on vacation, their happiest memories, their hobbies, or even where they grew up. best-motivational-speakers communication-skills customer-service-quotes first-impressions-quotes personable-and-friendly quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
8010b6a When you are genuinely interested, your authenticity reveals itself in your body language, attitude, facial gestures, eye contact, and overall responsiveness. best-keynote-speakers best-motivational-speakers communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
9614ea0 "Years ago, my mentor, Mary Seals and I shared a mutual acquaintance who was successful in sales, but had a questionable reputation. I told her, "I really like him, but I can't trust him as far as I can throw him." Mary bluntly replied, "Susan, if I can't trust someone, I don't like or respect them. Her comment caused me to reconsider always giving people the benefit of a doubt and to instead be wary when someone demonstrates a lack of integrity." best-motivational-speakers build-rapport communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
c6f012a "Animation. Enthusiasm. Sincerity. Excitement. Acceptance. Have I just described your family dog? You're happy to see him because he is so happy to see you. It is no wonder dogs are called "Man's Best Friend" with attributes like that. Their natural propensity for joy makes them among the most personable and friendly creatures on the planet. Human beings could learn a thing or two from their eager and earnest approach to life." best-motivational-speakers build-rapport communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
6d420ec People who exude these qualities are treasures indeed--not only to the friends they make and strangers they meet, but to the companies who employ them. best-motivational-speakers build-rapport communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
19f982f Think about the impact you have on the people around you every day. How do you interact with them? Is your presence uplifting or are do you bring a dark cloud? best-motivational-speakers communication-skills customer-service-quotes first-impressions-quotes personable-and-friendly quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
7779e1c We can choose how we present ourselves to the world--and we should. From a sales perspective, who would you rather work with? Someone who is friendly and amiable or someone who is stiff and unyielding? best-motivational-speakers communication-skills customer-service-quotes first-impressions-quotes personable-and-friendly quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
5413514 Rather than trying hard to be interesting and focusing on yourself, turn your attention to filling that need in others. best-motivational-speakers communication-skills customer-service-quotes first-impressions-quotes personable-and-friendly quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
6480b92 Strengthen your first impressions by making the intentional effort to first earn people's trust, and rapport will naturally follow. best-motivational-speakers build-rapport communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
2c2b1f2 "Can I Trust You? Years ago, I heard Lou Holtz speak at a national conference. His rock-solid reputation preceded him--he is the only coach in the history of college football to take six different football teams to a bowl game. He is not only well-respected for his ability to elevate football programs, but to elevate individuals as well. During his humorous and entertaining keynote, he taught a few small lessons which carried big meanings. He shared that every person you meet is privately asking themselves three questions: 1. Do you care about me? 2. Do I like you? 3. Can I trust you? When you make an authentic, sincere, and dignified effort to create a positive first impression, you increase your chances of receiving a "Yes!" to those questions. Unfortunately, if someone you meet answers "No!" you've got an uphill battle to earn their business or develop a friendship." best-motivational-speakers build-rapport communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
fa0f7ff "The South is known for its "Southern Hospitality," and I feel fortunate to have grown up in such a friendly and caring culture. Our remarkable mother has always exemplified these qualities and has been a consistent role model for making other people feel valued and important. She will approach new people in most any situation to gift them with a smile and a moment of her time. Regardless of their role, position, or stature, she confidently engages others with animation, enthusiasm, and interest. Her gentility makes people feel emotionally safe and cared for. This degree of friendliness melts resistance, lowers barriers, and opens hearts by valuing humanity. Almost always, her personal connections develop with feelings of mutual respect, appreciation, and friendship." best-motivational-speakers build-rapport communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
414bacc What About the Social Introvert? Perhaps you don't want to talk! Maybe you prefer to speak only when responding to another person. If you tend to be more reserved and less gregarious, the expression on your face will speak volumes. A pleasant expression and a genuine smile communicate friendliness and approachability that will lead you to a positive experience. Your body language engages--without words. best-motivational-speakers communication-skills customer-service-quotes first-impressions-quotes personable-and-friendly quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
858c045 Fine-tune your rebounding and resiliency skills. Teach yourself different ways to stay mentally in the moment by projecting a friendly and positive vibe in everything you do. Remember, your vibe attracts your tribe. So be conscientious of your impact--it's powerful! best-motivational-speakers communication-skills customer-service-quotes first-impressions-quotes personable-and-friendly quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
a630e83 Sometimes we break people's trust accidentally. An infraction such as not returning a phone call, missing a deadline, being late for an appointment, divulging a confidence, or speaking out of turn can damage our perceived character and reputation. best-motivational-speakers build-rapport communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
f6b3896 The bottom line is that, as human beings, we all crave belonging and connection. This only happens when trust is established and continuously cultivated. best-motivational-speakers build-rapport communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
d092e2f When a leader nurtures an environment of trust, respect, and honesty--business soars, creativity and problem-solving are inspired, and collaboration enables people get more done in less time. best-motivational-speakers build-rapport communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
445e561 "Top sales professionals will confirm that nurturing their "sphere of influence" is essential to their success. When trust and rapport are well cultivated, it can yield tremendous bottom-line results." best-motivational-speakers build-rapport communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
3c10417 Trust and rapport are the connective tissue for gaining and maintaining healthy relationships. They provide people with the comfort and reassurance that they are doing business with an organization who cares. best-motivational-speakers build-rapport communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
79e8e21 Wise leaders know that being personable ad friendly is the highly-prized personality for employees who are meeting, greeting, and engaging on the front lines with customers. They are the real ambassadors of good will who make positive first impressions for the organization. Their affinity for being personable and friendly can boost the attractor factor for winning business, loyalty, and rave reviews. best-motivational-speakers build-rapport communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
24f77c6 As soon as someone believes you cannot be trusted, you are stopped dead in your tracks. Whether this perceived loss of trustworthiness is true or false, the perception alone can be damaging. best-motivational-speakers build-rapport communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
51d7606 I've Got to Trust You to Like You People want to do business with people whom they like and trust. If anything in a business presentation raises concerns or doubt about your trustworthiness, everything shuts down. And then there's little hope of moving forward in a positive way--you're done. best-motivational-speakers build-rapport communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
b6b539b "Going with Your Gut Your natural instincts are a great barometer for a person's trustworthiness. Listen to your gut when something feels amiss. When your natural "Spidey-Sense" kicks in, it may alerting you to red flags you would not see on the surface otherwise." best-motivational-speakers build-rapport communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
b5ad591 10 Ways to Be More Personable and Friendly 1. Listen more than you speak. 2. When you do speak, ask questions of the other person before volunteering your own story. 3. Show a genuine interest in what the other person has to share. 4. Keep the focus on the other person. People love to talk about themselves--their kids, their significant other, their pets, their job, etc. 5. Keep a positive attitude, a smile, and eye contact. 6. Be the glue that holds the conversation together. And learn to be the glue that keeps other groups of people together. 7. Laugh at other people's jokes. 8. Take the initiative to say hello and introduce yourself. 9. Get in tune with other people's emotions. 10. Embrace small talk as a positive way to begin new conversations. best-motivational-speakers communication-skills customer-service-quotes first-impressions-quotes personable-and-friendly quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
16cd797 "While some may consider being friendly an appealing personality trait, I challenge you to see it as a valuable skill. In a world where we are continuously bombarded with negativity and anxiety is at an all-time high, a warm and friendly person is a welcome relief. Training yourself to be the friendly "calm in the storm" makes you a true asset to your business, your family, and your community." best-motivational-speakers communication-skills customer-service-quotes first-impressions-quotes personable-and-friendly quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
ebded11 Is it better to be interested or interesting? Good question. People will be more interested in you when you first demonstrate that you are interested in them. best-motivational-speakers communication-skills customer-service-quotes first-impressions-quotes personable-and-friendly quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
b136f8f Be fiercely curious about who they are, what they do, what they like, and what they need. If you pay attention to them, they will pay attention to you. best-motivational-speakers communication-skills curiosity-and-being-interested customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
70be8f1 communication skills, quotes by Susan C Young, relationship quotes, trust, speaker Susan Young, first impressions quotes, best motivational speakers, best keynote speakers, curiosity and being interested, customer service quotes best-motivational-speakers communication-skills curiosity-and-being-interested customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
e1b67dc When trust is broken, foundational cracks occur which weaken the entire relationship. As with concrete, no amount of filling and patching you apply with the hope of fortifying the fracture will ever repair the weakness caused by the rift. best-motivational-speakers build-rapport communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
d6aca42 Take steps to be humble, sincere, and authentic, and apologize if necessary. If a relationship is valuable to you, it is worth your concern and effort to make it right. best-motivational-speakers build-rapport communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
8d427e9 As you rock rapport, you will open doors, earn loyalty, establish long-term relationships, and promote mutually respectful interaction. How can you break the ice and move toward creating a positive connection? best-motivational-speakers build-rapport communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
f5101e8 For leaders, trust can make all the difference in the viability of their teams. When there is mistrust or low connectivity, teams can falter and fight--making productivity and profitability suffer. best-motivational-speakers build-rapport communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
547f276 How Can You Show You Are Interested? * Pay close attention. * Ask how you can help. * Ask probing questions. * Practice great listening. * Invite people to participate. * Express curiosity without judgment. * Find a way to help others achieve their goals. * Keep your mind open to innovative ideas. * Make introductions and connect like-minded people. * Get to know people first before talking about yourself. * Consider how and why they feel/think/believe as they do. best-keynote-speakers best-motivational-speakers communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
0a85183 When we trust someone or something, we place our faith and confidence in their word, reliability, and deeds. Without trust and rapport, a relationship can be cut short before it ever gets started. best-motivational-speakers build-rapport communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
9bb543a People consider trust differently. Some approach a new relationship with a degree of skepticism and want the other person to earn their trust before it is freely given. Their reluctance is often influenced by a previous experience when they were hurt, betrayed, or let down by others. best-motivational-speakers build-rapport communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
70042c0 11 Tips for Building Rapport 1. Adapt to the other person's energy level. 2. Assume rapport. 3. Be open and friendly. 4. Exude warmth and approachability. 5. Find common ground or mutual agreement. 6. Keep your commitments and always follow through. 7. Make eye contact. 8. Soften your voice, your smile, and your eye contact to convey openness and interest. 9. Match and mirror a person's gestures and body language. 10. Pay attention. 11. Validate the other person by asking questions and showing sincere interest in their answers. best-motivational-speakers build-rapport communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
eaaba0b These special people are genuinely warm, sincerely kind, and put people at ease with their inviting nature and light-hearted conversation. They are easy to talk to, easy to like, and bring a positive vibe to even the most stressful situations. best-motivational-speakers build-rapport communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
13935eb Are you the one who strives to brighten other people's days or are you the one waiting for others to do that for you? These are choices that can and do make a huge difference in the value you bring to the table, personally and professionally. best-motivational-speakers communication-skills customer-service-quotes first-impressions-quotes personable-and-friendly quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
abd21f7 "From a leadership lean, are you the BOSS that creates fear and rules with an "iron fist" or are you a LEADER who listens and connects with your team members to create a culture where collaboration and creativity can thrive?" best-motivational-speakers communication-skills customer-service-quotes first-impressions-quotes personable-and-friendly quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
f505d60 It is easier to do business and work with people who are most like ourselves. best-motivational-speakers communication-skills customer-service-quotes emotional-intelligence first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
e999aa6 "Strategic Commonality "Social media has capitalized on helping people find others who share their similar interests, shared experiences, and common passions. With social media, we are easily able to target potential customers who would be ideal for our business pursuits and professional development." best-motivational-speakers communication-skills customer-service-quotes emotional-intelligence first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
33793e2 What gives you your sense of importance and makes you feel special? Who and what bring out the best in you? What does it take to make you feel like a million bucks and ready to take on the world? When people make you feel important, doesn't it elevate them in your eyes? Learn to do the same for others. best-motivational-speakers communication-skills customer-service-quotes emotional-intelligence first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
1e328f5 "We all have an innate desire to feel important, be special, and feel appreciated. Considering the universal drive to have those needs met, it is one of your best ways to move past making a positive first impression and turn it into a lasting one"." best-motivational-speakers communication-skills customer-service-quotes emotional-intelligence first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
19c1c06 The Gift that Keeps on Giving I once had a lovely real estate client named Jane who was an elderly lady living alone. Her sons lived far away in the Pacific Northwest and she rarely saw them. I became her Realtor when she decided she needed to down-size from her larger home and buy a smaller one. Throughout this transition, we would talk, laugh, share, and bond. After we successfully completed her transactions and got her comfortably situated in her new home, I stayed in touch to nurture our friendship. Over a year later, I got a call from her son in Seattle who was calling to inform me that his mother had passed away. And at the reading of her will it was revealed she had requested that when it the time came to sell the property in her estate, they were to call Susan Young. By making her feel special and important, I earned not only her friendship, but her loyalty and continued business. best-motivational-speakers communication-skills customer-service-quotes emotional-intelligence first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
0982442 It can be a mean world; sadly, there is no shortage of rude people. Throughout my travels, I pleasantly discovered that if you are friendly to others, they will usually mirror the same in return. Regardless of which cities or countries I visit, the majority of people I encounter tend to be friendly, personable, and caring. best-motivational-speakers communication-skills customer-service-quotes first-impressions-quotes personable-and-friendly quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
9a7a8b2 Most people want, need, and respond positively to gestures of kindness and goodness. This universal friendliness connects humanity. best-motivational-speakers communication-skills customer-service-quotes first-impressions-quotes personable-and-friendly quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
39950bc By taking a personal interest in other people's lives, you are demonstrating selflessness, grace, and respect. best-motivational-speakers communication-skills customer-service-quotes first-impressions-quotes personable-and-friendly quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
494c919 ASK YOURSELF: Your closest friends want to know all about the details of your life and want to hear what is happening in your life. How can you be that type of person for others? best-keynote-speakers best-motivational-speakers communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
c233530 If you truly want to impress someone, remember points they shared in previous conversations and mention it when you reconnect. best-motivational-speakers communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes showing-interest speaker-susan-young trust Susan C. Young
799c4cc When you ask people about themselves, are you just being polite or do you truly want to know? When you focus your intention and questions on them, it makes them feel special and valued. However, if you don't sincerely want to know, it can backfire as appearing insincere. best-motivational-speakers communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes showing-interest speaker-susan-young trust Susan C. Young
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