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9dda789 As a lifetime people pleaser, I remember trying to mold myself into the person I thought other people wanted me to be--all for the sake of being liked and accepted. It caused more pain than gain. trust personality-development social-networking communication-quotes first-impressions motivational-speaker susan-young relationship-quotes communication-skills Susan C. Young
0fb2b0b Do you really want people to like you for something that you're not? It takes a lot of energy to pretend to be someone else for the sake of pleasing others. trust personality-development social-networking communication-quotes first-impressions motivational-speaker susan-young relationship-quotes communication-skills Susan C. Young
4965d40 Integrity is a most valued human quality. integrity confidence trust communication-quotes first-impressions motivational-speaker susan-young relationship-quotes communication-skills Susan C. Young
51f8902 Your integrity is your personal code of honor and has the power to build your reputation or destroy it, establish credibility or crumble it--in one swift move. integrity confidence trust communication-quotes first-impressions motivational-speaker susan-young relationship-quotes communication-skills Susan C. Young
8946529 "1. "Being able to depend on a person's integrity lays a solid foundation for a relationship built on trust, both in business and in life." integrity confidence trust communication-quotes first-impressions motivational-speaker susan-young relationship-quotes communication-skills Susan C. Young
b17e203 "7. "When a foundation is built following sound structural principles, with solid, high-quality materials, anything that is layered on top is more secure, durable, and resilient. Your integrity works the same way." integrity confidence trust communication-quotes first-impressions motivational-speaker susan-young relationship-quotes communication-skills Susan C. Young
6baf720 When a foundation is built following sound structural principles, with solid, high-quality materials, anything that is layered on top is more secure, durable, and resilient. Your integrity works the same way. integrity confidence trust communication-quotes first-impressions motivational-speaker susan-young relationship-quotes communication-skills Susan C. Young
85073e8 As with construction, your personal integrity is the firm foundation upon which you can build a strong character, rewarding life, and healthy relationships. integrity confidence trust communication-quotes first-impressions motivational-speaker susan-young relationship-quotes communication-skills Susan C. Young
1112b76 Through change and challenge, if our personal foundations are built with quality virtues of character and integrity, we are more resilient, healthy, and ultimately more impressive. integrity confidence trust communication-quotes first-impressions motivational-speaker susan-young relationship-quotes communication-skills Susan C. Young
77a904c "Mary Kay Ash, the founder of the Mary Kay Cosmetic empire, taught her teams that most people have a sign hanging around their necks that says, "Make me feel special." Answer that need in others through nurturing words, deeds, and actions, and you will be amazed by the ease with which people respond to you. What can you do to make other people feel special?" trust emotional-intelligence best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
4b3447c Many salespeople make the mistake of talking about how great they are and what they bring to the table. If they would simply take a breath, shift their mindset, and instead present ways to help solve their client's problems, they would capture more new business. trust emotional-intelligence best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
6fea256 "Most everyone has the classic question stamped on their forehead that asks, "What's in It for Me?" It is not a matter of being self-centered, arrogant, or narcissistic; it is simply a natural and instinctive response to gauge how we are going to best interact and deal with another person." trust emotional-intelligence best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
9a484b4 When all else fails, Mother Nature has provided you with a great social default for finding commonality with others. Since weather is a universally shared experience, it enables you to jump into a conversation with anybody and everybody. While discussing the weather may sound boring, trite, and predictable, it is a safe and the certain ice-breaker that can help you build commonality regardless of who you are addressing. As I write this, we have icy rain! It's never a boring topic. trust emotional-intelligence best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
0ba8a7b In our high-tech world today, there are unlimited ways with which you can search for people, places, and events to connect you with like-minded people. Food enthusiasts? There are local cooking classes. Gardening fans? There are flower shows and garden expos. Kids in school? Join the PTA and get involved. There are clubs and groups for almost any interest these days and venturing out to make those connections is a powerful way to expand your insights, your network, and even your business. trust emotional-intelligence best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
33793e2 What gives you your sense of importance and makes you feel special? Who and what bring out the best in you? What does it take to make you feel like a million bucks and ready to take on the world? When people make you feel important, doesn't it elevate them in your eyes? Learn to do the same for others. trust emotional-intelligence best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
e999aa6 "Strategic Commonality "Social media has capitalized on helping people find others who share their similar interests, shared experiences, and common passions. With social media, we are easily able to target potential customers who would be ideal for our business pursuits and professional development." trust emotional-intelligence best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
2103cd0 "Because I don't trust people," Pip said. "Even my mom, who I do trust, has things she doesn't tell me, really important things, and it would be nice to have a way to find them out without her having to tell me. I'd know the stuff I need to know, but she'd still be OK. And then, with everyone else, literally everyone, I can never be sure of what they're thinking about me, and I don't seem to be very good at guessing what it is. So, it'd be nice to be able to just dip inside their heads, just for like two seconds, and make sure everything's OK--just be sure that they're not thinking some horrible thought about me that I have no clue about--and then I could trust them. I wouldn't abuse it or anything. It's just so hard not to ever trust people. It makes me have to work so hard to figure out what they want from me. It gets to be so tiring." trust Jonathan Franzen
f505d60 It is easier to do business and work with people who are most like ourselves. trust emotional-intelligence best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
8b4c3b1 Trust is a thing you know without words confidence trust Juliet Marillier
abd21f7 "From a leadership lean, are you the BOSS that creates fear and rules with an "iron fist" or are you a LEADER who listens and connects with your team members to create a culture where collaboration and creativity can thrive?" trust personable-and-friendly best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
13935eb Are you the one who strives to brighten other people's days or are you the one waiting for others to do that for you? These are choices that can and do make a huge difference in the value you bring to the table, personally and professionally. trust personable-and-friendly best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
f5101e8 For leaders, trust can make all the difference in the viability of their teams. When there is mistrust or low connectivity, teams can falter and fight--making productivity and profitability suffer. trust best-motivational-speakers build-rapport customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
4d07a86 When you take the high road to living a virtuous life, you are fortified by knowing that regardless of what life throws your way or what storms may rage, you are grounded in goodness. In this, you secure not only your own integrity, but you secure it in the eyes others. integrity confidence trust communication-quotes first-impressions motivational-speaker susan-young relationship-quotes communication-skills Susan C. Young
aa86ff3 Our modern-day society is often so consumed with external appearances that living a virtuous life may sound boring and dull. However, the love and beauty that lies deep within the human spirit resonates with plain and simple goodness. integrity confidence trust communication-quotes first-impressions motivational-speaker susan-young relationship-quotes communication-skills Susan C. Young
799c4cc When you ask people about themselves, are you just being polite or do you truly want to know? When you focus your intention and questions on them, it makes them feel special and valued. However, if you don't sincerely want to know, it can backfire as appearing insincere. trust showing-interest best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
8d427e9 As you rock rapport, you will open doors, earn loyalty, establish long-term relationships, and promote mutually respectful interaction. How can you break the ice and move toward creating a positive connection? trust best-motivational-speakers build-rapport customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
16cd797 "While some may consider being friendly an appealing personality trait, I challenge you to see it as a valuable skill. In a world where we are continuously bombarded with negativity and anxiety is at an all-time high, a warm and friendly person is a welcome relief. Training yourself to be the friendly "calm in the storm" makes you a true asset to your business, your family, and your community." trust personable-and-friendly best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
b5ad591 10 Ways to Be More Personable and Friendly 1. Listen more than you speak. 2. When you do speak, ask questions of the other person before volunteering your own story. 3. Show a genuine interest in what the other person has to share. 4. Keep the focus on the other person. People love to talk about themselves--their kids, their significant other, their pets, their job, etc. 5. Keep a positive attitude, a smile, and eye contact. 6. Be the glue that holds the conversation together. And learn to be the glue that keeps other groups of people together. 7. Laugh at other people's jokes. 8. Take the initiative to say hello and introduce yourself. 9. Get in tune with other people's emotions. 10. Embrace small talk as a positive way to begin new conversations. trust personable-and-friendly best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
93e2a1f While many may claim that these virtues are old-fashioned, they are essential materials for building a solid and worthwhile foundation for your life that will never go out of style. integrity confidence trust communication-quotes first-impressions motivational-speaker susan-young relationship-quotes communication-skills Susan C. Young
b6b539b "Going with Your Gut Your natural instincts are a great barometer for a person's trustworthiness. Listen to your gut when something feels amiss. When your natural "Spidey-Sense" kicks in, it may alerting you to red flags you would not see on the surface otherwise." trust best-motivational-speakers build-rapport customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
51d7606 I've Got to Trust You to Like You People want to do business with people whom they like and trust. If anything in a business presentation raises concerns or doubt about your trustworthiness, everything shuts down. And then there's little hope of moving forward in a positive way--you're done. trust best-motivational-speakers build-rapport customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
f5cc233 Throughout the history of mankind, the virtues embraced by humanity have remained true, unwavering, and consistent. integrity confidence trust communication-quotes first-impressions motivational-speaker susan-young relationship-quotes communication-skills Susan C. Young
24f77c6 As soon as someone believes you cannot be trusted, you are stopped dead in your tracks. Whether this perceived loss of trustworthiness is true or false, the perception alone can be damaging. trust best-motivational-speakers build-rapport customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
494c919 ASK YOURSELF: Your closest friends want to know all about the details of your life and want to hear what is happening in your life. How can you be that type of person for others? trust best-keynote-speakers best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
9fa330f I recently heard of a real estate professional who LOVES to cook. So, her niche market? Foodies. She attends local restaurant events and cooking classes and turns strangers into friends and clients. Her closing gift to new homeowners? A recipe box. Then she sends new recipe postcards every month to tuck inside. Isn't that a smart way to stay connected in a meaningful way? trust emotional-intelligence best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
79e8e21 Wise leaders know that being personable ad friendly is the highly-prized personality for employees who are meeting, greeting, and engaging on the front lines with customers. They are the real ambassadors of good will who make positive first impressions for the organization. Their affinity for being personable and friendly can boost the attractor factor for winning business, loyalty, and rave reviews. trust best-motivational-speakers build-rapport customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
858c045 Fine-tune your rebounding and resiliency skills. Teach yourself different ways to stay mentally in the moment by projecting a friendly and positive vibe in everything you do. Remember, your vibe attracts your tribe. So be conscientious of your impact--it's powerful! trust personable-and-friendly best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
414bacc What About the Social Introvert? Perhaps you don't want to talk! Maybe you prefer to speak only when responding to another person. If you tend to be more reserved and less gregarious, the expression on your face will speak volumes. A pleasant expression and a genuine smile communicate friendliness and approachability that will lead you to a positive experience. Your body language engages--without words. trust personable-and-friendly best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
fa0f7ff "The South is known for its "Southern Hospitality," and I feel fortunate to have grown up in such a friendly and caring culture. Our remarkable mother has always exemplified these qualities and has been a consistent role model for making other people feel valued and important. She will approach new people in most any situation to gift them with a smile and a moment of her time. Regardless of their role, position, or stature, she confidently engages others with animation, enthusiasm, and interest. Her gentility makes people feel emotionally safe and cared for. This degree of friendliness melts resistance, lowers barriers, and opens hearts by valuing humanity. Almost always, her personal connections develop with feelings of mutual respect, appreciation, and friendship." trust best-motivational-speakers build-rapport customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
621f95c The prayer of faith is a prayer of trust. The very essence of faith is trust. suffering faith trust trials R.C. Sproul
0c9d53a Once you start looking, you will discover unlimited links and openers for nurturing camaraderie. Do you drive the same car? Did you attend the same college? Do you both write with your left hand? Love vacationing in Paris? Prefer sushi over pasta? Both have twins? Attend the same church? Each run marathons? Enjoy the same television shows? Have the same breed of dog? While downright basic, these shared commonalities can often bring a sense of familiarity and affection even for people whom you have never met. trust emotional-intelligence best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
5ade18b 1. Men are easy to please but are not pleased for long before some new novelty must delight them. 2. Men are easy to make passionate but are unable to sustain it. 3. Men are always seeking soft women but find their lives in ruins without strong women. 4. Men must be occupied at all times otherwise they make mischief. 5. Men deem themselves weighty and women light. Therefore it is simple to tie a stone round their necks and drown them should they become too troublesome. 6. Men are best left in groups by themselves where they will entirely wear themselves out in drunkenness and competition. While this is taking place a woman may carry on with her own life unhindered. 7. Men are never never to be trusted with what is closest to your heart, and if it is they who are closest to your heart, do not tell them. 8. If a man asks you for money, do not give it to him. 9. If you ask a man for money and he does not give it to you, sell his richest possession and leave at once. 10. Your greatest strength is that every man believes he knows the sum and possibility of every woman. money men passion women trust gender-relations perception power rules Jeanette Winterson
2c2b1f2 "Can I Trust You? Years ago, I heard Lou Holtz speak at a national conference. His rock-solid reputation preceded him--he is the only coach in the history of college football to take six different football teams to a bowl game. He is not only well-respected for his ability to elevate football programs, but to elevate individuals as well. During his humorous and entertaining keynote, he taught a few small lessons which carried big meanings. He shared that every person you meet is privately asking themselves three questions: 1. Do you care about me? 2. Do I like you? 3. Can I trust you? When you make an authentic, sincere, and dignified effort to create a positive first impression, you increase your chances of receiving a "Yes!" to those questions. Unfortunately, if someone you meet answers "No!" you've got an uphill battle to earn their business or develop a friendship." trust best-motivational-speakers build-rapport customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
6480b92 Strengthen your first impressions by making the intentional effort to first earn people's trust, and rapport will naturally follow. trust best-motivational-speakers build-rapport customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
8f216e9 "A wise man's words are rarely questioned," he counselled gently. "Therefore you must be very careful whom you call wise." trust wise Norton Juster
9614ea0 "Years ago, my mentor, Mary Seals and I shared a mutual acquaintance who was successful in sales, but had a questionable reputation. I told her, "I really like him, but I can't trust him as far as I can throw him." Mary bluntly replied, "Susan, if I can't trust someone, I don't like or respect them. Her comment caused me to reconsider always giving people the benefit of a doubt and to instead be wary when someone demonstrates a lack of integrity." trust best-motivational-speakers build-rapport customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
ed37ddb We've all met people who are beautiful on the outside, however, when they open their mouths to speak, they have nothing of substance to contribute. trust personality-development social-networking communication-quotes first-impressions relationship-quotes communication-skills Susan C. Young
8010b6a When you are genuinely interested, your authenticity reveals itself in your body language, attitude, facial gestures, eye contact, and overall responsiveness. trust best-keynote-speakers best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
bb6e850 If you want to impress someone with how much you know, the best thing you can do is talk to them about . . . them. People typically love to share their stories and are delighted when others show genuine interest in hearing about: their families, what they do for fun, their opinions, where they are going on vacation, their happiest memories, their hobbies, or even where they grew up. trust personable-and-friendly best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
9eb9ef6 "Is it possible to be friendly and engaging every day? Of course not. Everyone has their moments. I once read a quote from an anonymous author who said, "It's okay to have a bad day-- just don't unpack and live there." I love that. As an example, imagine waking up and stubbing your toe as you get out of bed. You can respond in one of two ways. You can allow it to start your day off on the wrong foot and go through the rest of your day in a bad mood--souring everything and everyone in your path. OR . . . you can say, "Oh great--sh*t happens, the day's got to get better from here!" Then set your intention to look for the good things that head your way for the rest of the day. You have the power to pick." trust personable-and-friendly best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
05061c8 We all know that person--the one who wakes up on the right side of the bed; the one who surely consumed a bowl of sunshine for breakfast; the one who asks how you're doing and means it. How do they emanate that much light? How can we also appear more friendly and personable? How can we be that light for others? trust personable-and-friendly best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
0839743 "In our digital world today, handwritten notes are an "old school" way to make people feel important. Email is easy and Facebook birthday messages are now the norm, however, taking that extra step makes your efforts extra special. Whether it is a thank you note, birthday greeting, or a card of congratulations, taking the time to extend this personal consideration makes a person feel like you care. Be the surprise in someone's day and make them feel important." trust emotional-intelligence best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
275c221 We all can have accidents in life. God knew this, and so He sent Jesus as our Healer. His healing touch is God's mercy to us. If you are hurt, ask God to heal you and then trust Him to do it in His way and in His time. jesus trust heal mercy Stormie Omartian
fb7a057 There is a reason that the words natural, wholesome, and organic resonate throughout our culture today. Aim to be natural and truly who you are one-hundred percent of the time. trust personality-development social-networking communication-quotes first-impressions relationship-quotes communication-skills Susan C. Young
aacbaef Walking in alignment with your integrity will help you stay on the right track. trust personality-development social-networking communication-quotes first-impressions relationship-quotes communication-skills Susan C. Young
c17aa15 Authentic people are instantly more likable and trustworthy, which makes building rapport with them a pleasure. trust personality-development social-networking communication-quotes first-impressions relationship-quotes communication-skills Susan C. Young
98e49ea The leaders at that time believed so much in protecting the name and the reputation of the gang, that I along with one or two other individuals who were still in school who were trusted, responsible, and ready were given weapons to take to school to make sure that if anything arises, the matter would be dealt with properly. They made sure that even if their presence were not there during a fight, we were in a position to properly defend ourselves. Troit Lynes, former death row inmate of Her Majesty Prison trust brand-name carrying-weapons forward-thinking gang-addiction gang-leaders gang-pride position-to-win protecting-your-name ready-for-action reliable school-gangs turf-wars violence-addiction gang-intervention gang-members rebellion-raiders community-policing ready reputation support strong strategy protection Drexel Deal
a0583d5 You closed your eyes. That was the difference. Sometimes you cannot believe what you see, you have to believe what you feel. And if you are ever going to have other people trust you, you must feel that you can trust them, too-even when you're in the dark. Even when you're falling. trust Mitch Albom
c99201a When I meet someone who is truly genuine, I am drawn to their personality and find them easier to approach, engage, and interact with. They have no hint of false pretense, nor do I worry about hidden agendas. trust personality-development social-networking communication-quotes first-impressions relationship-quotes communication-skills Susan C. Young
ff936bd Instead of vacillating, we need to value, acknowledge and trust our intuition for what it is, a sense of truth. trust inspirational-quotes intuition-quotes truth-quotes laurie-nadel laurie-nadel-quotes quote-about-life quote-of-the-day quote-of-the-week quotes-twitter wayne-dyer intuition power-of-thoughts Laurie Nadel
4ebd1f2 Usaldus pole mitte uksnes juhtimissuhete, vaid koigi suhete vundament. Sa ei saa mojutada inimesi, kes sind ei usalda. Sa ei saa rajada positiivseid suhteid inimestega, kui neil on sinust negatiivne pilt. Usaldus on liim, mis hoiab inimesi koos. relationships trust usaldus John C. Maxwell
3cd279a Think of the people whom you love, like, trust, and admire. Isn't their integrity the golden thread which elevates them to a higher standard in your eyes and in your heart? integrity confidence trust communication-quotes first-impressions motivational-speaker susan-young relationship-quotes communication-skills Susan C. Young
b149cd2 Integrity, once tarnished, or broken, is hard to recover. integrity confidence trust communication-quotes first-impressions motivational-speaker susan-young relationship-quotes communication-skills Susan C. Young
cff3755 Your personal integrity, defined as being honest and having strong moral principles, communicates whether (or not) you can be trusted. integrity confidence trust communication-quotes first-impressions motivational-speaker susan-young relationship-quotes communication-skills Susan C. Young
dc2f9cf In a time like this, let us trust in God even more. To trust when life is easy is no trust. faith trust god canadian japanese japan Joy Kogawa
f6a4f81 As a young girl, I allowed my self-esteem to be determined by others' opinions, and I devoted incredible energy tuning into how everyone else felt. trust personality-development social-networking communication-quotes first-impressions motivational-speaker susan-young relationship-quotes communication-skills Susan C. Young
95d8050 Ia ne doveriaiu liudiam, kotorye osteregaiutsia pit'. Esli chelovek boitsia napit'sia, znachit, on ne doveriaet sebe (<>) trust алкоголь доверие Dashiell Hammett
449ae4f Worry is the antithesis of trust. You simply cannot do both. They are mutually exclusive. trust opposites worry Elisabeth Elliot
fd264aa "Every time a new client hires me for a keynote, workshop, or coaching session, the first questions I ask them are, "What are the 3 top challenges your organization is dealing with? What are your goals? What problems would you like for me to help solve?" Using their own answers, I am able to design a program that is customized specifically around their needs. It takes the focus off of Susan and centers my complete attention toward making them feel important." trust emotional-intelligence best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
e255f14 13 Ways to Make Other People Feel Important 1. Ask people questions about themselves, their interests, their families, their passions and their lives. 2. Catch people doing things right, pat them on the back, and acknowledge them for a job well done. 3. Celebrate their successes. 4. Be lavish in your compliments and sincere in your praise. 5. Be appreciative and say thank you. 6. Listen with genuine interest. 7. Respect their opinions. 8. Encourage people with words of affirmation and validation. 9. Brag about people behind (and in front of) their backs. 10. Make the time and space to be fully present and engaged. 11. Spend quality time together. 12. Share your authentic self and be real. 13. Offer comfort and compassion. trust emotional-intelligence best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
2ed3244 "This insightful quote I once heard stays with me: "Tell me what gives you your sense of importance and I will tell you what you are. That is the most important thing about you. That is what determines your character." Some people get their sense of importance through their charitable works and community service. Some get it through the diplomas on their walls and the letters behind their names, while others may get their sense of importance from the cars they drive, the balance in their bank accounts, or the size of their homes. Different strokes for different folks. Regardless of what their motivators may be, notice what a person's hot button is and you will have the key to nurturing your new relationship in a positive way." trust emotional-intelligence best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
853faa3 Identifying, developing, and connecting on these points of reference will provide you with a rich resource of information from which to engage in stimulating conversations and connect on meaningful levels. trust emotional-intelligence best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
d8cd0e4 "Along with the "Law of Attraction" there is also an "Attractor Factor" for easily building camaraderie and commonality for making a positive first impression. Seek to find: 1. Shared History 2. Shared Stories 3. Shared Interests 4. Shared Attitudes 5. Shared Experiences 6. Shared Beliefs and Values" trust emotional-intelligence best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
02b7dd2 Establishing social certainty helps you build trust, develop rapport, and strengthen your connection. However, the right questions might lead you to find a niche of commonality in someone who is very different from you. It can be professionally and personally rewarding. trust emotional-intelligence best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
c35dec4 "The romantic notion of "opposites attract" works well in fairy tales. However, science proves that "like attracts like" for healthy communication and successful relationships. Social psychologists have long relied upon the "Similarity Attraction Theory" to explain why we are more positively inclined toward people who are the most like ourselves. Similarity reduces uncertainty and gives us a comforting degree of psychological safety. It is no wonder, then, that "birds of a feather flock together." Our tribe understands our vibe." trust emotional-intelligence best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
4f3d07c Wouldn't it be wonderful to enjoy this level of simplicity in all relationships, regardless of differences? You can. Begin taking the initiative to find common ground with others and you will soon lay solid foundations on which to build great first impressions. trust emotional-intelligence best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
137f8e3 When people are like you, conversations flow naturally and feel more relaxed, don't they? You know what to say, how to talk, what to expect, and how to understand them on an intuitive level. trust emotional-intelligence best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
e159375 Finding commonality with another person can help you create an instant bond by transcending social differences and going straight to creating rapport. Finding common ground allows you to connect the dots in the big picture to discover what feels most comfortable, how to connect, and where you might fit in when meeting new people. trust emotional-intelligence best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
b675d01 Ignore the people who say that the sales industry needs to become professionalised: it already has. money business-to-business buying-decision buying-decision-quote earn-the-right influence-quotes salesmanship selling-skills selling-tips sales-effectiveness selling influence trust business-quotes buying customers salespeople business-success shopping business-advice sales sales-training negotiation Chris Murray
03638e6 For all salespeople - Driving around and talking to people for a living, with no recognisable return for the time or money spent by your employer - is a job description that belongs in the past. money business-to-business buying-decision buying-decision-quote earn-the-right influence-quotes salesmanship selling-skills selling-tips sales-effectiveness selling influence trust business-quotes buying customers salespeople business-success shopping business-advice sales sales-training negotiation Chris Murray
1888533 If you sound like a contestant from The Apprentice or if the customer believes that they are being sold AT, you have already failed. money business-to-business buying-decision buying-decision-quote earn-the-right influence-quotes salesmanship selling-skills selling-tips sales-effectiveness selling influence trust business-quotes buying customers business business-success shopping business-advice sales sales-training negotiation Chris Murray
ea1abdf "Salespeople need to "Earn the right" to become suppliers more than they ever did before." money business-to-business buying-decision buying-decision-quote earn-the-right influence-quotes salesmanship selling-skills selling-tips sales-effectiveness selling influence trust business-quotes buying customers business-success shopping business-advice sales sales-training negotiation Chris Murray
1a99297 In this wonderful modern age, if you know what you want, you can just reach out and, with the click of a mouse, take complete control of your entire buying and shopping experience. money influence-quotes salesmanship selling-skills selling-tips sales-effectiveness selling influence trust business-quotes buying customers business-success shopping business-advice sales sales-training negotiation Chris Murray
703104d "11 Benefits of Asking Questions "The important thing is not to stop questioning. Curiosity has its own reason for existing." - Albert Einstein 1. Builds rapport. 2. Nurtures creativity. 3. Grows your knowledge and awareness. 4. Exercises critical thinking and problem-solving skills. 5. Makes the other person feel valued. 6. Helps you make thoughtful decisions. 7. The better our questions, the better our answers. 8. Keeps you agile and open to new ideas. 9. Improves your memory and retention. 10. Helps you stay informed and relevant. 11. Enables you to discover a new world of possibilities you would not have known otherwise." -- trust best-keynote-speakers best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
df39e32 I can't and won't promise you magic sales fairy dust or the Jedi Mind Trick for salespeople - they simply don't exist. money business-to-business buying-decision buying-decision-quote earn-the-right influence-quotes salesmanship selling-skills selling-tips sales-effectiveness selling influence trust business-quotes buying customers salespeople business-success jedi shopping value business-advice sales sales-training negotiation Chris Murray
83ce07a "Tell me about yourself" is one of the best icebreakers and conversation openers you can have. Learn to ask questions using this phrase as the guide. Let the other person do the talking and they will think you are the most delightful conversationalist they have ever met. When you make the effort to do this for others, they feel relevant and valued." trust best-keynote-speakers best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
37c192f So, how can you move beyond awkward silence with virtual strangers to becoming new friends? By asking great questions! Once a few inquiring questions were placed, I would let them do all the talking. trust best-keynote-speakers best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
b386408 Socrates would teach his pupils by asking them intelligent and probing questions. By using their critical thinking skills and problem-solving abilities, they could discover the answers for themselves and retain their lessons longer. By using this same approach for Socratic Selling or Socratic Communication, there is no telling how much you might teach and solve for another person, all the while creating a memorable encounter. trust best-keynote-speakers best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
c233530 If you truly want to impress someone, remember points they shared in previous conversations and mention it when you reconnect. trust showing-interest best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
b6fdc05 When you sincerely want to connect on deeper levels and encourage other people to talk about themselves, use open-ended questions to stimulate your conversation and get the ball rolling. trust best-keynote-speakers best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
a64102f "A closed-ended question, however, is one which could be answered with a one-word answer or a simple "yes" or "no." It can bring a dynamic dialogue to an awkward halt or stalemate. You can easily flip the encounter around by making a little more effort." trust best-keynote-speakers best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
bac4e57 "Encouraging quality communication will make it easier for you to establish rapport, gather information, and increase understanding. You can use this "fishing" technique for personal relationships, social events, sales calls, and professional correspondence." trust best-keynote-speakers best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
f88b37e "What do you do? It's amazing how people will qualify, quantify, judge, assess, and form complete opinions about you based on that one age-old question. It is a boring, uncreative default setting for attempting to engage a new person. Spice it up and try something new. Instead, ask "What do you do for fun?" Your creativity will make you more memorable and help you stand apart from the crowd." trust best-keynote-speakers best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
2bf0f50 Have you ever known a person who was highly intelligent, yet their lack of character destroyed your impression of them? Even though they may have been accomplished, articulate, and knowledgeable, their words became impotent and irrelevant. integrity confidence trust communication-quotes first-impressions motivational-speaker susan-young relationship-quotes communication-skills Susan C. Young
de02991 While having a strong character foundation may not sell newspapers, increase TV ratings, or make a person famous, it's essential for building a life that is meaningful and matters. integrity confidence trust communication-quotes first-impressions motivational-speaker susan-young relationship-quotes communication-skills Susan C. Young
39950bc By taking a personal interest in other people's lives, you are demonstrating selflessness, grace, and respect. trust personable-and-friendly best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
9a7a8b2 Most people want, need, and respond positively to gestures of kindness and goodness. This universal friendliness connects humanity. trust personable-and-friendly best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
30c6fc3 Authentic people are so comfortable in their own skins they make us more comfortable in our own. trust personality-development social-networking communication-quotes first-impressions motivational-speaker susan-young relationship-quotes communication-skills Susan C. Young
0982442 It can be a mean world; sadly, there is no shortage of rude people. Throughout my travels, I pleasantly discovered that if you are friendly to others, they will usually mirror the same in return. Regardless of which cities or countries I visit, the majority of people I encounter tend to be friendly, personable, and caring. trust personable-and-friendly best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
19c1c06 The Gift that Keeps on Giving I once had a lovely real estate client named Jane who was an elderly lady living alone. Her sons lived far away in the Pacific Northwest and she rarely saw them. I became her Realtor when she decided she needed to down-size from her larger home and buy a smaller one. Throughout this transition, we would talk, laugh, share, and bond. After we successfully completed her transactions and got her comfortably situated in her new home, I stayed in touch to nurture our friendship. Over a year later, I got a call from her son in Seattle who was calling to inform me that his mother had passed away. And at the reading of her will it was revealed she had requested that when it the time came to sell the property in her estate, they were to call Susan Young. By making her feel special and important, I earned not only her friendship, but her loyalty and continued business. trust emotional-intelligence best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
1e328f5 "We all have an innate desire to feel important, be special, and feel appreciated. Considering the universal drive to have those needs met, it is one of your best ways to move past making a positive first impression and turn it into a lasting one"." trust emotional-intelligence best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
9bb543a People consider trust differently. Some approach a new relationship with a degree of skepticism and want the other person to earn their trust before it is freely given. Their reluctance is often influenced by a previous experience when they were hurt, betrayed, or let down by others. trust best-motivational-speakers build-rapport customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
0a85183 When we trust someone or something, we place our faith and confidence in their word, reliability, and deeds. Without trust and rapport, a relationship can be cut short before it ever gets started. trust best-motivational-speakers build-rapport customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
11567cd You must trust in your inner being of light, the angel you already are. faith trust soul Sean Patrick Brennan
547f276 How Can You Show You Are Interested? * Pay close attention. * Ask how you can help. * Ask probing questions. * Practice great listening. * Invite people to participate. * Express curiosity without judgment. * Find a way to help others achieve their goals. * Keep your mind open to innovative ideas. * Make introductions and connect like-minded people. * Get to know people first before talking about yourself. * Consider how and why they feel/think/believe as they do. trust best-keynote-speakers best-motivational-speakers customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes communication-skills Susan C. Young
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