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Next time you meet a doctor, and you sit down in his office and he starts to talk, if you have the sense that he isn't listening to you, that he's talking down to you, and that he isn't treating you with respect, listen to that feeling. You have thin-sliced him and found him wanting.
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Malcolm Gladwell |
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The key to good decision making is not knowledge. It is understanding.
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Malcolm Gladwell |
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the Four Horsemen: defensiveness, stonewalling, criticism, and contempt.
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Malcolm Gladwell |
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We need to respect the fact that it is possible to know without knowing why we know and accept that--sometimes--we're better off that way. 1.
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Malcolm Gladwell |
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A woman who walks away from the promise of power finds the strength to forgive - and saves her friendship, her marriage, and her sanity. The world is turned upside down.
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women
strength
life
wisdom
powerful-women
difficult-decisions
women-in-power
forgiveness
power
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Malcolm Gladwell |
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A vervet, in other words, is very good at processing certain kinds of vervetish information, but not so good at processing other kinds of information.
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Malcolm Gladwell |
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In the general American population, 3.9 percent of adult men are six foot two or taller. Among my CEO sample, almost a third were six foot two or taller.
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prejudice
assumptions
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Malcolm Gladwell |
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Some of us, after all, are very good at expressing emotions and feelings, which means that we are far more emotionally contagious than the rest of us. Psychologists call these people "senders."
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Malcolm Gladwell |
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when we understand how much culture and history and the world outside of the individual matter to professional success--then ... We have a way to successes out of the unsucessful.
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Malcolm Gladwell |
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the tallest oak in the forest is the tallest not just because it grew from the hardiest acorn; it is the tallest also because no other trees blocked its sunlight, the soil around it was deep and rich, no rabbit chewed through its bark as a sapling, and no lumberjack cut it down before it matured. We
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Malcolm Gladwell |
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The Power of Context is an environmental argument. It says that behavior is a function of social context.
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Malcolm Gladwell |
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People are in one of two states in a relationship. The first is what I call positive sentiment override, where positive emotions overrides irritability.
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Malcolm Gladwell |
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They were so focused on the mechanics and the process that they never looked at the problem holistically. In the act of tearing something apart, you lose its meaning.
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Malcolm Gladwell |
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Broken Windows theory and the Power of Context are one and the same. They are both based on the premise that an epidemic can be reversed, can be tipped, by tinkering with the smallest details of the immediate environment. This
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Malcolm Gladwell |
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We need a better guide to facing giants--and there is no better place to start that journey than with the epic confrontation between David and Goliath three thousand years ago in the Valley of Elah.
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Malcolm Gladwell |
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Don't depend on heaven for food, but on your own two hands carrying the load.
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Malcolm Gladwell |
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Underdog strategies are hard.
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Malcolm Gladwell |
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Narcissists typically make judgments with greater confidence than other people... and, because their judgments are rendered with such conviction, other people tend to believe them and the narcissists become disproportionately more influential in group situations. Finally, because of their self-confidence and strong need for recognition, narcissists tend to "self-nominate"; consequently, when a leadership gap appears in a group or organizati..
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Malcolm Gladwell |
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Those who are successful at creating social epidemics do not just do what they think is right. They deliberately test their intuitions.
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Malcolm Gladwell |
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Imagine that you are a doctor and you suddenly learn that you'll see twenty patients on a Friday afternoon instead of twenty-five, while getting paid the same. Would you respond by spending more time with each patient? Or would you simply leave at six-thirty instead of seven-thirty and have dinner with your kids?
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Malcolm Gladwell |
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When making a decision of minor importance, I have always found it advantageous to consider all the pros and cons. In vital matters, however, such as the choice of a mate or a profession, the decision should come from the unconscious, from somewhere within ourselves. In the important decisions of personal life, we should be governed, I think, by the deep inner needs of our nature.
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Malcolm Gladwell |
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the futility of something is not always (in love and in politics) a sufficient argument against it.
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Malcolm Gladwell |
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The scholars who research happiness suggest that more money stops making people happier at a family income of around seventy-five thousand dollars a year. After that, what economists call "diminishing marginal returns" sets in. If your family makes seventy-five thousand and your neighbor makes a hundred thousand, that extra twenty-five thousand a year means that your neighbor can drive a nicer car and go out to eat slightly more often. But ..
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Malcolm Gladwell |
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Schools could do the same thing. Elementary and middle schools could put the January through April-born students in one class, the May through August in another class, and those born in September through December in the third class. They could let students learn with and compete against other students of the same maturity level. It would be a little bit more complicated administratively. But it wouldn't necessarily cost that much more money..
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Malcolm Gladwell |
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mathematics as an innate ability. You either have "it" or you don't. But to Schoenfeld, it's not so much ability as attitude. You master mathematics if you are willing to try. That's what Schoenfeld attempts to teach his students. Success is a function of persistence and doggedness and the willingness to work hard for twenty-two minutes to make sense of something that most people would give up on after thirty seconds. Put a bunch of Renees ..
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Malcolm Gladwell |
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Consider, for example, the following puzzle. I give you a large piece of paper, and I ask you to fold it over once, and then take that folded paper and fold it over again, and then again, and again, until you have refolded the original paper 50 times. How tall do you think the final stack is going to be? In answer to that question, most people will fold the sheet in their mind's eye, and guess that the pile would be as thick as a phone book..
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Malcolm Gladwell |
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Telling teenagers about the health risks of smoking--It will make you wrinkled! It will make you impotent! It will make you dead!--is useless," Harris concludes. "This is adult propaganda; these are adult arguments. It is because adults don't approve of smoking--because there is something dangerous and disreputable about it--that teenagers want to do it."
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Malcolm Gladwell |
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People at the top are self-conscious about what they say (and rightfully so) because they have position and privilege to protect -- and self-consciousness is the enemy of "interestingness."
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Malcolm Gladwell |
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David and Goliath is a book about what happens when ordinary people confront giants. By "giants," I mean powerful opponents of all kinds--from armies and mighty warriors to disability, misfortune, and oppression. Each chapter tells the story of a different person--famous or unknown, ordinary or brilliant--who has faced an outsize challenge and been forced to respond. Should I play by the rules or follow my own instincts? Shall I persevere o..
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Malcolm Gladwell |
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forgiveness is a religious imperative: forgive those who trespass against you. But it is also a very practical strategy based on the belief that there are profound limits to what the formal mechanisms of retribution can accomplish.
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Malcolm Gladwell |
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Because we so profoundly personalize success, we miss opportunities to lift others onto the top rung. We make rules that frustrate achievement. We prematurely write off people as failures. We are too much in awe of those who succeed and far too dismissive of those who fail. And, most of all, we become much too passive. We overlook just how large a role we all play -- and by "we" I mean society -- in determining who makes it and who doesn't...
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Malcolm Gladwell |
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There's no possibility of being pessimistic when people are dependent on you for their only optimism.
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Malcolm Gladwell |
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We have a definition in our heads of what an advantage is--and the definition isn't right. And what happens as a result? It means that we make mistakes.
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Malcolm Gladwell |
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you weren't that unhappy. "Contrast him with the Air Corps man of the same education and longevity," Stouffer wrote. His chance of getting promoted to officer was greater than 50 percent. "If he had earned a [promotion], so had the majority of his fellows in the branch, and his achievement was less conspicuous than in the MP's. If he had failed to earn a rating while the majority had succeeded, he had more reason to feel a sense of personal..
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Malcolm Gladwell |
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The music critic Harold Schonberg goes further: Mozart, he argues, actually "developed late," since he didn't produce his greatest work until he had been composing for more than twenty years."
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Malcolm Gladwell |
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Parents with a child born at the end of the calendar year often think about holding their child back before the start of kindergarten: it's hard for a five-year-old to keep up with a child born many months earlier. But most parents, one suspects, think that whatever disadvantage a younger child faces in kindergarten eventually goes away. But it doesn't. It's just like hockey. The small initial advantage that the child born in the early part..
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Malcolm Gladwell |
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Everything that can be tested must be tested,
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Malcolm Gladwell |
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The phenomenon of relative deprivation applied to education is called--appropriately enough--the "Big Fish-Little Pond Effect." The more elite an educational institution is, the worse students feel about their own academic abilities. Students who would be at the top of their class at a good school can easily fall to the bottom of a really good school. Students who would feel that they have mastered a subject at a good school can have the fe..
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Malcolm Gladwell |
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Having a parent incarcerated increases a child's chances of juvenile delinquency between 300 and 400 percent; it increases the odds of a serious psychiatric disorder by 250 percent.
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Malcolm Gladwell |
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In teaching, the implications are even more profound. They suggest that we shouldn't be raising standards. We should be lowering them, because there is no point in raising standards if standards don't track with what we care about. Teaching should be open to anyone with a pulse and a college degree -- and teachers should be judged after they have started their jobs, not before.
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Malcolm Gladwell |
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is learned out of necessity is inevitably more powerful than the learning that comes easily.
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Malcolm Gladwell |
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The "culture of honor" hypothesis says that it matters where you're from, not just in terms of where you grew up or where your parents grew up, but in terms of where your great-grandparents and great-great-great-grandparents grew up. That is a strange and powerful fact. It's just the beginning, though, because upon closer examination, cultural legacies turn out to be even stranger and more powerful than that."
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Malcolm Gladwell |
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Do you see the consequences of the way we have chosen to think about success? Because we so profoundly personalize success, we miss opportunities to lift others onto the top rung. We make rules that frustrate achievement. We prematurely write off people as failures. We are too much in awe of those who succeed and far too dismissive of those who fail. And, most of all, we become much too passive.
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Malcolm Gladwell |
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hey hey its Brooke im 12 and having trouble my teacher told me to get on here sooo yaaa see ya soon pic uplaodin soon!!!!!!!!!!!!
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Malcolm Gladwell |