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| Link | Quote | Stars | Tags | Author |
| eb5e606 | I love acronyms, don't you? They are quick and easy tools for remembering important lessons that are too good to forget. The PEACE acronym goes straight to the heart of the matter for delivering "Service Beyond Self." When you do this one thing, you will increase your opportunities, earn loyalty and respect, and rock your first and last impressions. Persistently Exceed All Customer Expectations" -- | positivity-quotes selling-success service-beyond-self positive-first-impression-quotes susanspeaks-com customer-service-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes | Susan C. Young | |
| 2bc53a3 | Get outside your comfort zone. Stretch beyond your norm and try new things. | confidence-and-attitude confidence-quotes first-impressions motivational-speaker self-esteem-quotes susan-young relationship-quotes self-confidence communication-skills | Susan C. Young | |
| 05ac60f | Our cultural lens is so much a part of us that we are not even aware of how obvious it is to others. Like the nose on your face, you may forget that it is there, but everyone else sees it. I can't look at you and not see your nose. | positive-first-impression-quotes susanspeaks-com employee-engagement customer-service-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes mindfulness | Susan C. Young | |
| 3f2a45d | Wouldn't you like to arrive to any event or situation with a sense of confidence and ease that things are as they need to be? | preparation-quotes motivational-speaker susan-young quotes-by-susan-c-young relationship-quotes communication-skills | Susan C. Young | |
| 67a0577 | Get ready to take on the world from a position of personal power, strength, and intention! | preparation-quotes motivational-speaker susan-young quotes-by-susan-c-young relationship-quotes communication-skills | Susan C. Young | |
| f611576 | Ambiverts typically . . . * Can process information both internally and externally. They need time to contemplate on their own, but consider the opinions and wisdom from people whom they trust when making a decision. * Love to engage and interact enthusiastically with others, however, they also enjoy calm and profound communication. * Seek to balance between their personal time and social time, they value each greatly. * Are able to move fr.. | employee-engagement hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes | Susan C. Young | |
| d0deb30 | As you jump new hurdles, you gain greater confidence. Confidence can be achieved like any other practiced skill. | charm-quotes communication-quotes first-impressions motivational-speaker self-esteem-quotes susan-young relationship-quotes self-confidence communication-skills | Susan C. Young | |
| 40a9a9d | Whether it is in a sales situation, love at first sight, a husband and wife having an important conversation, a parent disciplining a child, or a teacher instructing her students, eye contact is a powerful body language for enriching engagement, focus, and communication. | body-language-quotes eye-contact-quotes law-of-attraction-quotes mirroring motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes reciprocity communication-skills | Susan C. Young | |
| c1b4aae | UN-Impressive Acts of Indiscretion * Forwarding other people's emails without getting permission. * Throwing other people under the bus to save yourself. * Talking loudly, being boorish and insensitive to the others around you. * Flagrant cheating. * Burning bridges. * Talking smack. * Dissing your competitor to your customer. * Oversharing and revealing too much personal information about yourself and others. * Breaking trust by sharing s.. | best-motivational-speakers build-rapport customer-service-quotes first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes discretion communication-skills | Susan C. Young | |
| c138bf6 | Being culturally aware and respectful of others' cultures will help you to keep the habit of making eye contact in context. As a matter of fact, in some parts of the world making eye contact can be construed as being exactly the opposite of what I am sharing in these pages. Making a great first impression is always about the specific environment and circumstance, isn't it? | body-language-quotes eye-contact-quotes law-of-attraction-quotes mirroring motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes reciprocity communication-skills | Susan C. Young | |
| f099785 | We've all been in the middle of a conversation and the person with whom we are speaking breaks eye contact, appears distracted, glazes over, or looks elsewhere. Their simple eye movement can quickly break down communications by making us feel ignored, dismissed, or rejected. For some, it may be accidental and unintentional, while for others, avoiding eye contact is on purpose. | body-language-quotes eye-contact-quotes law-of-attraction-quotes mirroring motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes reciprocity communication-skills | Susan C. Young | |
| 481250d | Eye Contact Can Reveal if a Person is . . . * Shy or gregarious * Honest or deceitful * Confident or terrified * Interested or bored * Patient or irritated * Sincere or inauthentic * Organized or Unprepared * Attentive or distracted | body-language-quotes eye-contact-quotes law-of-attraction-quotes mirroring motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes reciprocity communication-skills | Susan C. Young | |
| 9b9170e | There are times when eye contact can move to the dark side and become creepy, hostile, rude, or condescending. When it is overused or made for the wrong reasons, eye contact can make others feel uncomfortable and leave a terrible impression . . . * obsessive staring * mocking * too much intensity * inappropriate focus * averting eyes * obvious contempt * gawking, ogling * casting the "evil eye" * over-watching * intimidating * unwelcome.. | body-language-quotes eye-contact-quotes law-of-attraction-quotes mirroring motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes reciprocity communication-skills | Susan C. Young | |
| b211f54 | When speakers make eye contact with an audience, they will be perceived as being more prepared, more competent, confident, and trustworthy. Eye contact helps to relax the speaker and reminds them that their audience is made up of separate individuals who perceive things differently. Audience response is clearly seen in the expressions of their eyes. | body-language-quotes eye-contact-quotes law-of-attraction-quotes mirroring motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes reciprocity communication-skills | Susan C. Young | |
| eb0fbaf | 7 Ways to Improve Eye Contact at any Time 1. Relax into the moment by smiling. 2. Practice making eye contact with people you trust, so that when you are with strangers, it is easier to form a connection. 3. When you feel uncomfortable, begin by looking at their mouth or forehead. 4. Lean in and show that you are interested and attentive. 5. Put a little space between you and the other person. 6. Remember that the other person may be feelin.. | body-language-quotes eye-contact-quotes law-of-attraction-quotes mirroring motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes reciprocity communication-skills | Susan C. Young | |
| deeabc3 | Like caterpillars our metamorphosis begins with what comes from our mouth. Caterpillars spin silk cocoons from the mouth. We speak life or death, success or failure. All transformation starts with what comes from our mouth. | words-of-wisdom motivation love truth wisdom brandi-l-bates red-flags speak-life church | Brandi L. Bates | |
| 97aec45 | How do you explain a world that gifts evil men with privilege and wealth and looks the other way while they torment and abuse the weakest members of society? | injustice wealth philosophy privilege human-nature | C.S. Harris | |
| 32d6a2f | Religion is important to the order of society. It reconciles the lower classes to their lot in life and teaches them to respect their betters. | C.S. Harris | ||
| 717f57f | diplomacy. A dance of shadows in the darkness. | C.S. Harris | ||
| 45a7754 | Lord love us, I need a drink," said Calhoun, looking faintly green around the gills as he paused on the flagway in front of the chapel to draw in a deep breath of fresh air. "I've dressed many a gentleman in my career--sober, drunk, and even dead. But I must say, this is the first time I've ever been called upon to dress one who was in bits." Monday," | C.S. Harris | ||
| 406bfdf | The Scottish vernacular is rich in colourful euphemisms for inebriation: 'stocious', 'stotting', 'guttered', 'steaming', 'steamboats', 'wellied' and 'hoolit' are just a few. Another is 'mortal', as in 'I was fair mortal last night' (meaning 'I was very drunk indeed'). So 'Mortal Causes' evoked, in my mind, the demon drink, just as surely as it did any darker and more violent imagery. | Ian Rankin | ||
| dd7c304 | Have you ever known someone who worried about dating a long-time friend? If you have, you've probably heard that person say something like this: "He asked me out, but I'm just afraid that if we start actually it will change our friendship." What is this person really saying? People who make statements like that, whether or not they realize it, recognize that dating encourages romantic expectations. In a true friendship you don't feel pres.. | Joshua Harris | ||
| f207516 | Love. I think an angel would fear falling in love with a mortal--someone who could be theirs for only a short time and then would slip away forever." He" | C.S. Harris | ||
| fcf9ef8 | The war had taught us so many things: how to spin wool and weave cloth; how to fashion our own shoes from old saddle leather and sturdy canvas; how to plow fields and mend fences. Now it had taught us to kill, and how to protect ourselves from the consequences of those killings with a grim purposefulness that would have been unimaginable even a year before. | C.S. Harris | ||
| 304b381 | In 1912 he had joined a small quasi-Masonic organization named the Ordo Templi Orientis, or OTO, which boasted 500 members spread across Germany, Austria, and Switzerland. Crowley seized control of the OTO, started a chapter in Britain, and began rewriting its rituals, grafting The Book of the Law into the society's texts | George Pendle | ||
| 3a1cd91 | In Tibet, the word for meditation is gom, which means "to become familiar with one's self." | Valerie Mason-John | ||
| 1dd4107 | When a boy grows up in a "dysfunctional" family (perhaps there is no other kind of family), his interior warriors will be killed off early. Warriors, mythologically, lift their swords to defend the king. The King in a child stands for and stands up for the child's mood. But when we are children our mood gets easily overrun and swept over in the messed-up family by the more powerful, more dominant, more terrifying mood of the parent. We can .. | Robert Bly | ||
| f754b2d | The Weasel Cafferty's lieutenant Aly the Weasel's son Ellen Dempsey owner of MG Cabs in Edinburgh DI Bobby Hogan Leith-based detective WPC Antonia "Toni" Jackson experienced uniformed officer at St. Leonard's PC John "Perry" Mason latest recruit to the uniformed branch at St. Leonard's Laura Stafford a prostitute Donny Dow father of Laura's child DS Liz Hetherington Dundee-based detective Ricky manager of the Sauna Paradiso Other Characters.. | Ian Rankin | ||
| c225fb2 | I'm Danny Wexler and this is Channel Five sports! The [Undisclosed] football team has been raped in the ass by fate once again, booted from the first round of the playoffs as they failed to carry their inflatable turd past a chalk line in the grass as often as their opponents did. Here's Hornets quarterback Mikey Wolford, flopping that right arm around like a retard while he tries to pass to a teammate that apparently only he can see. Aaaaa.. | David Wong | ||
| 5ce82a5 | Rising above mediocrity never just happens; it's always a result of faith combined with works. Faith without works is like gold within the earth. It is of no value until it is mined. A person who has faith but no actions is like a bird that has wings but no feet. The Bible says, "Faith by itself, if it does not have works, is dead" (James 2:17 NKJV). Biblical principles multiplied by nothing equal nothing. Let's be people who put our faith .. | John Mason | ||
| d4031b2 | We've piled his plate high with shit," Fox conceded. "And not even tied a bib around his neck," Kaye added. "Is your afternoon grilling to be courtesy of a woman called Stoddart?" -- | Ian Rankin | ||
| 0d64610 | all eyes turned towards him, entered the | Ian Rankin | ||
| b99f4f6 | It was a quiet street--people kept themselves to themselves. It | Ian Rankin | ||
| d11a19c | Job, actually. I read it once a long time ago. It seems more frightening now though. The man who begins to doubt, who shouts out against his God, looking for a response, and who gets one. 'God gave the world to the wicked,' he says at one point, and 'Why should I bother?' at another." "It sounds interesting. But he goes on bothering?" "Yes, that's the incredible thing." | Ian Rankin | ||
| 4cf914c | I doubt he'd give me the smell from his farts--no, tell a lie: in that one respect he's being more than generous. | Ian Rankin | ||
| bae9b3e | He felt his arms ache and, looking down, saw that the girl had stopped struggling. There came that point, that sudden, blissful point, when it was useless to go on living, and when the mind and body came to accept that such was the case. That was a beautiful, peaceful moment, the most relaxed moment of one's life. | Ian Rankin | ||
| 0334d9d | We're ready for the off, then. | Ian Rankin | ||
| 056a7b4 | Places changing and people with them, dreams shifting ever further beyond reach. | Ian Rankin | ||
| 1ad54cc | despite rumors to the contrary, you're on the side of the angels. (...) Whether you like it or not. | Ian Rankin | ||
| 8b376c3 | Fifteen years, and all he had to show were an amount of self-pity and a busted marriage with an innocent daughter hanging between them. It was more disgusting than sad. | Ian Rankin | ||
| 4b5e4a4 | Scotland is divided into several police regions. Rebus works for Lothian and Borders Police, whose "beat" covers Edinburgh and most points south until you reach the English border. The region's HQ is based at Fettes Avenue in Edinburgh, and is often referred to by officers as "the Big House." Other main police stations in the capital include St. Leonard's (where Rebus is normally based), Leith (the port of Edinburgh), Gayfield Square and We.. | Ian Rankin | ||
| 088042e | No sooner had he finished with a case than another two or three appeared in its place. What was the name of that creature? The Hydra, was it? That was what he was fighting. Every time he cut off a head, more popped into his in-tray. Coming back from a holiday was a nightmare. And now they were giving him rocks to push up hills as well. | Ian Rankin | ||
| 6b08c32 | superintendents, chief inspectors, inspectors, sergeants and constables. If an officer works for CID (Criminal Investigation Department), then he or she will carry the prefix D (for Detective). A DCI is a detective chief inspector, DI is a detective inspector, DS a detective sergeant, and DC a detective constable. Officers not assigned to CID would wear a uniform. (Rebus sometimes refers to these unfortunates as "woolly suits.") Lowest in t.. | Ian Rankin | ||
| 391cc7c | At Tulliallan Police College DI John Rebus based at St. Leonard's police station in Edinburgh DI James "Jazz" McCullough based in Dundee DI Francis Gray based in Glasgow DS Stu Sutherland based in Livingston DI Thomas "Tam" Barclay based in Falkirk DC Allan Ward based in Dumfries DCI Archibald Tennant the Resurrection Men's boss Andrea Thomson career analyst The Rico Lomax Murder Case Eric "Rico" Lomax murder victim Fenella Rico's widow "Ch.. | Ian Rankin |