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8207545 Parrots can definitely reason symbolically. Michael Crichton
b141726 And to imagine all these things happen purely by chance is like imagining that a tornado can hit a junkyard and assemble the parts into a working 747 airplane. It's very hard to believe. Michael Crichton
17ffe28 What advances?" Malcolm said irritably. "The number of hours women devote to housework has not changed since 1930, despite all the advances. All the vacuum cleaners, washer-dryers, trash compactors, garbage disposals, wash-and-wear fabrics ... Why does it still take as long to clean the house as it did in 1930?" Michael Crichton
90185e3 Isn't it amazing? In the information society, nobody thinks. We expected to banish paper, but we actually banished thought. Michael Crichton
514a8c1 It seemed to him that a society in which the most common prescription drug was Valium was, by definition, a society with unsolved problems. Michael Crichton
668a5ec Used to be - in the old days - the media image roughly corresponded to reality. But now it's all reversed. The media image is the reality, and by comparison day-to-day life seems to lack excitement. So now day-to-day life is false, and the media image is true. Sometimes I look around my living room, and the most real thing in the room is the television. It's bright and vivid, and the rest of my life looks drab. So I turn the damn thing off... Michael Crichton
63e826b if you didn't know history, you didn't know anything. You were a leaf that didn't know it was part of a tree. Michael Crichton
1666a54 Grant used to watch kids in museums as they stared open-mouthed at the big skeletons rising above them. He wondered what their fascination really represented. He finally decided that children liked dinosaurs because these giant creatures personified the uncontrollable force of looming authority. They were symbolic parents. Fascinating and frightening, like parents. And kids loved them, as they loved their parents. Grant also suspected that .. Michael Crichton
221f7e0 Welcome to Jurassic Park Michael Crichton
995dff5 Take another example. Michael Crichton, the director and producer of movie Jurassic Park, worked on the movie and alongside that, he wrote novels and one more non-fiction book. What's happening here? Som Bathla
e3511f3 This idea that the whole world is wired together is mass death. Every biologist knows that small groups in isolation evolve fastest. You put a thousand birds on an ocean island and they'll evolve very fast. You put ten thousand on a big continent, and their evolution slows down. Now, for our own species, evolution occurs mostly through our behavior. We innovate new behavior to adapt. And everybody on earth knows that innovation only occurs .. Michael Crichton
0a3c686 Such direct experience inevitably makes you aware of who it is that is having the experience. Michael Crichton
3b108f9 The irony of the Information Age is that it has given new respectability to uninformed opinion. Veteran reporter John Lawton, 68, speaking to the American Association of Broadcast Journalists in 1995 Michael Crichton
207acb8 In other centuries, human beings wanted to be saved, or improved, or freed, or educated. But in our century, they want to be entertained. The great fear is not of disease or death, but of boredom. A sense of time on our hands, a sense of nothing to do. A sense that we are not amused Michael Crichton
7cf949d Welcome to Westworld, where nothing can go wrong...go wrong...go wrong. Michael Crichton
15887da am saying their religion has made a state that does not halt injustice, but rather institutionalizes it. They feel superior to others who have different beliefs. They feel only they possess the right way. Michael Crichton
74a7ac3 Talking to a reporter these days was like a deadly chess match; you had to think several steps ahead; you had to imagine all the possible ways a reporter might distort your statement. The atmosphere was relentlessly adversarial. Michael Crichton
a857b36 It is not enough for a professional to be right: An advisor's job is to be helpful. David David H. Maister
0852c6b But now reporters came to the story with the lead fixed in their minds; they saw their job as proving what they already knew. They didn't want information so much as evidence of villainy. In this mode, they were openly skeptical of your point of view, since they assumed you were just being evasive. They proceeded from a presumption of universal guilt, in an atmosphere of muted hostility and suspicion. Michael Crichton
7defb4b for thirty years this country's had the best aviation safety record in the world. But the thing is, we paid for it. We paid to have new, safe planes and we paid for the oversight to make sure they were well maintained. But those days are over. Now, everybody believes in something for nothing. Michael Crichton
e53b343 The free marketeers will scream, but the fact is, free markets don't provide safety. Only regulation does that. You want safe food, you better have inspectors. You want safe water, you better have an EPA. You want a safe stock market, you better have the SEC. And you want safe airlines, you better regulate them, too. Believe me, they will. Michael Crichton
3ed45a9 We are witnessing the end of the scientific era. Science, like other outmoded systems, is destroying itself. As it gains in power, it proves itself incapable of handling the power. Because things are going very fast now. Fifty years ago, everyone was gaga over the atomic bomb. That was power. No one could imagine anything more. Yet, a bare decade after the bomb, we began to have genetic power. And genetic power is far more potent than atomi.. Michael Crichton
78b4c0f Obsession is just a variety of addiction. Michael Crichton
9e6aa2f treating financial success as the goal rather than as a by-product of a well-run firm David H. Maister
7928b04 In busy times there is also a temptation to let investments such as training take a back seat to getting the work out the door. Only adherence to the firm's principles and values prevents opportunistic behavior that may have short-term benefits but long-term adverse consequences. David H. Maister
64cae36 We need structures that don't squash flexibility and creativity but minimize inefficiency and confusion. David H. Maister
d3c2dcc The solution for an individual firm must always address three perspectives in any organizational review: structure (how we are formally organized); processes (how different types of decisions are to be made and how conflicts and trade-offs are to be resolved); and people (appointing the right individuals to play the complex roles that will make it all work). No one dimension will solve the problem: all three must be examined. However, the i.. David H. Maister
ecb9045 We try to elevate the empowerment of our people over the organizational niceties of structure and process except to the extent that those structural and process features work to empower our people David H. Maister
02a2d56 it is better to stop thinking of permanent or semipermanent "departments" and to begin to use the language of "teams" David H. Maister
cb9595e These goals are not unique to us. Our best competitors almost certainly have similar, if not identical goals. If we are to outperform them, we don't need a better vision, but a better approach to making it happen. David H. Maister
d00798b The firm exists to help its people succeed, not the other way round. David H. Maister
08a9988 The minute you begin to cruise, to rely on skills learned last year, that's the moment you begin your decline. David H. Maister
a97f81e By starting with caring (working from the inside out), we open ourselves to possibilities and become willing to go where the client will take us. The skill or action behaviors can then fall on fertile ground. By David H. Maister
9a3ba81 Are there any topics I should avoid because they are too delicate to discuss in a large forum? * Are there any topics on which the views of your colleagues are significantly divided? * David H. Maister
d205697 Where are we likely to encounter the most resistance? * David H. Maister
36b2360 A good rule to remember is that, in relationships, there are no win-lose or lose-win combinations: There are only win-wins and lose-loses. David H. Maister
d41cb4f It is important to note that while goods are consumed, services are experienced. David H. Maister
d0dedcb We don't want people to be interested in us as a means to an end, as a destination for their own purposes. We want people to be interested in us as fellow-voyagers, people who care about us enough to go on a journey with us. David H. Maister
94b8a19 10. Return calls unbelievably fast Stephanie Wethered, the pastor referred to earlier, does this. She tries to return calls within ten minutes. She says it's the most trust-creating thing she does; no one expects it, and it demonstrates how much she values the other person. 11. David H. Maister
f830fae Four Essential Elements That Engender Trust (Chapter 8) 1. Credibility 2. Reliability 3. Intimacy 4. David H. Maister
10412eb The best service professionals excel at two things in conveying credibility: anticipating needs, and speaking about needs that are commonly not articulated. For David H. Maister
d28903c if I were in your position, I might be wondering about X. Is it possible that that is an issue for you? David H. Maister
38f2b2f Don't tell lies, or even exaggerate. At all. Ever. 3. David H. Maister
77194ce Speak with expression, not monotonically. Use body language, eye contact, and vocal range. Show the client you have energy around the subject at hand. 5. David H. Maister