| Link | Quote | Stars | Tags | Author |
| b30acfc | Truth builds trust. | business customer-service honesty inspirational relationships | Marilyn Suttle | |
| 034e839 | Communicating on the surface can be easy. But when you want to dig deeper and connect with more profound impact, you'll need to achieve greater understanding, especially when others have personalities, experiences, needs, and preferences different from your own. | customer-service emotional-intelligence employee-engagement first-impressions-quotes hire-keynote-speaker motivational-leadership-speaker quotes-by-susan-c-young relationship-quotes speaker-susan-young | Susan C. Young |