| Link | Quote | Stars | Tags | Author |
| b30acfc | Truth builds trust. | relationships honesty inspirational customer-service business | Marilyn Suttle | |
| 034e839 | Communicating on the surface can be easy. But when you want to dig deeper and connect with more profound impact, you'll need to achieve greater understanding, especially when others have personalities, experiences, needs, and preferences different from your own. | customer-service emotional-intelligence employee-engagement hire-keynote-speaker motivational-leadership-speaker first-impressions-quotes speaker-susan-young quotes-by-susan-c-young relationship-quotes | Susan C. Young |