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By speaking in a competent and confident way, your message will sound more relevant and appropriate, reflecting you in a favorable light.
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communication-skills
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employee-engagement
first-impressions-quotes
motivational-leadership-speaker
motivational-speaker-susan-young
professional-development
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Susan C. Young |
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Variety is the Spice of Life. Voices come in all shapes, tones, and sizes. Some are compelling and effective, while others are grating and agitating.
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communication-skills
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Susan C. Young |
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The list below begins to illustrate how different personalities can be assigned to different vocal qualities . . . * Warm * Loving * Breathy * Gravelly * Dull * Nasal * Rough * Hoarse * Gruff * Melodious * Whiny * Sultry * Twangy * Energetic * Shrill
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communication-skills
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motivational-speaker-susan-young
professional-development
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Susan C. Young |
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Your Signature Sound. In music, voice value is categorized for singers, composers, and listeners. Whether a performer's voice type is soprano, alto, tenor, baritone, or bass, they all have unique characteristics that make them unique and impressive. You, too, have a signature sound that is uniquely yours and makes you stand apart from the crowd.
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communication-skills
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Susan C. Young |
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Neen James (NeenJames.com) is an eloquent and successful international speaker who stands at four-feet-eleven with a rich Australian dialect and a high-pitched voice. For years, fellow speakers with good intentions told her she needed to take voice lessons to lower her pitch to give her more depth for a compelling stage presence. With complete confidence and loyalty to her uniqueness, she ignored the naysayers and her amazing signature voice has become a powerful brand.
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communication-skills
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motivational-speaker-susan-young
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Susan C. Young |
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Most people are familiar with the rich, resonant tones of James Earl Jones and Morgan Freeman. Their signature voices bring strength, authority, and lyrical enjoyment. Are there aspects of your voice that you can capitalize on to make a great impression and be simply unforgettable?
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communication-skills
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employee-engagement
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motivational-speaker-susan-young
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Susan C. Young |
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Think of the times that others remembered your name and used it kindly. How did it make you feel? When you use someone's name it makes him or her feel recognized, appreciated, and special.
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communication-skills
customer-service-quotes
employee-engagement
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Susan C. Young |
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"A Sign of Respect. As our world grows more casual, we observe a tendency for everyone to use first names rather than surnames. "It is a pleasure meeting you, Mrs. Young," has a completely different connotation than "Nice to meet you, Susan."
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communication-skills
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motivational-speaker-susan-young
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Susan C. Young |
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What determines whether the usage is acceptable or inappropriate? If you want to make a great first impression with positive impact, it is essential that you know there is a difference.
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communication-skills
customer-service-quotes
employee-engagement
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motivational-leadership-speaker
motivational-speaker-susan-young
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Susan C. Young |
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I was raised in an era when part of respecting your elders was to call them by Mr. or Mrs. When my children were growing up, an occasional child would call me Susan. It was jarring, felt disrespectful, and I did not like it. We reached a mutual agreement and their friends began calling me Ms. Susan. Perhaps this is more prevalent in the South, however, your awareness and consideration can help prevent social missteps.
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communication-skills
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motivational-speaker-susan-young
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Susan C. Young |
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It is wise to use titles for people in positions of power, higher education, seniority, or maturity, unless otherwise instructed. This may sound old-fashioned, but practicing respectful traditions will earn you points and inevitably make you seem more cultured and sophisticated. This is especially true with older generations.
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communication-skills
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motivational-speaker-susan-young
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Susan C. Young |
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To call certain people, such as your boss, teachers, professors, doctors, your parent's friends, etc. by their first names might be considered disrespectful. It is best to err on the side of caution until you know what is appropriate.
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communication-skills
customer-service-quotes
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motivational-speaker-susan-young
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Susan C. Young |
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Asking permission to call someone by their first name is a gesture of gentility and consideration. And once permission is granted, the gate is open for mutual respect and mutual purpose. Simply demonstrating this courtesy before making an assumption is impressive. Once permission is granted, you have earned points on both sides.
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communication-skills
customer-service-quotes
employee-engagement
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motivational-leadership-speaker
motivational-speaker-susan-young
professional-development
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relationship-quotes
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Susan C. Young |
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"When I am working with groups of thirty or fewer people, there is a powerful name exercise that I do to break the ice, start with humor, and begin my program with positive energy. One by one, each person will introduce themselves using an adjective that describes their personality that starts with the first letter of their name. "Spontaneous Susan," "Dependable Dave," and "Happy Helen" are a few quick examples. The benefit for the participants is twofold: it makes each person feel good and it makes people laugh. Additionally, it enables me to learn their names so that I can integrate them into the entire presentation for full engagement and participation."
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communication-skills
customer-service-quotes
employee-engagement
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motivational-leadership-speaker
motivational-speaker-susan-young
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Susan C. Young |
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Sometimes you want to go where everybody knows your name, and they're always glad you came. You wanna be where you can see, our troubles are all the same. You wanna be where everybody knows your name.
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communication-skills
customer-service-quotes
employee-engagement
first-impressions-quotes
motivational-leadership-speaker
motivational-speaker-susan-young
professional-development
quotes-by-susan-c-young
relationship-quotes
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Susan C. Young |