1
2
3
5
8
12
20
33
52
83
133
213
340
543
867
1384
2208
3346
3522
5443
5619
6757
7020
7021
7022
7023
7024
7581
8098
8422
8625
8752
8832
8882
8913
8932
8945
8953
8957
8960
8962
8963
8964
8965
▲
▼
| Link | Quote | Stars | Tags | Author |
| c57d93a | A genuine smile is inviting, contagious, encouraging, and brings joy into the world. It instantly tells others that you are glad to see them, that they are important and you are approachable. | body-language-quotes communication-skills eye-contact-quotes law-of-attraction-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes smiling-quotes susanspeaks-com | Susan C. Young | |
| 8336660 | He asks from men all that he has in himself, though even lions would not claim to match that. | Al-Mutanabbi | ||
| 7e6309c | Companies that do not have a succession plan in place in which their seasoned professionals are teaching the younger, less experienced generations risk losing far more than talent. The depth of their experience is a valuable commodity and resource. | branding communication-skills healthy-habits motivational-speaker quotes-by-susan-c-young relationship-quotes speaker-susan-young success-quotes | Susan C. Young | |
| 96c9abc | You can transform your entire physical appearance, personal experience, energy, and social success simply by smiling. And it is also good to do just for you! | body-language-quotes communication-skills expressions-of-emotion law-of-attraction-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes smiling-quotes susanspeaks-com | Susan C. Young | |
| d59d780 | Stepping out and stepping up can be an intimidating experience, especially in social situations where the outcomes are unpredictable and uncertain. Have you ever been reluctant to . . . * Say "no?" * Request help? * Ask for a raise? * Stand up to a bully? * Talk about tough topics? * Confront a friend or spouse? * Speak up and share your opinion? * Begin a conversation with a stranger? * Deliver a presentation or speak in public? * Talk ab.. | communication-skills emotional-intelligence-quotes motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com take-the-initiative | Susan C. Young | |
| ca2f278 | Fear is the number one reason why people do not take action. The divine irony is that most of the fears we experience are self-generated and born out of our own imaginings, hence the acronym False Evidence Appearing Real. | communication-skills conquer-fear emotional-intelligence-quotes motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com | Susan C. Young | |
| 765768e | To cultivate bravery and courage, get involved in a cause you are passionate about. Serving a vision bigger than yourself changes your focus from self-doubt to whatever action is necessary for the vision to succeed. "When in doubt, take it out." | communication-skills conquer-fear emotional-intelligence-quotes motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com | Susan C. Young | |
| cbb49f7 | To cultivate bravery and courage, build upon your strengths and talents. What are you good at? What makes you feel confident and personally powerful? Your competencies will ground you and build your strength. | communication-skills conquer-fear emotional-intelligence-quotes motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com | Susan C. Young | |
| 0678775 | communication skills, quotes by Susan C Young, relationship quotes, emotional intelligence quotes, motivational speaker Susan Young, body language quotes, handshake quotes, make a positive first impression quotes, susanspeaks.com, customer service quotes | communication-skills customer-service-quotes emotional-intelligence-quotes handshake-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes susanspeaks-com | Susan C. Young | |
| 551a020 | To cultivate bravery and courage, Do It Scared. Being scared is a precursor to bravery, otherwise, it wouldn't be bravery, would it? Mustering the courage to stretch beyond your familiar territory is a rewarding act in itself. | communication-skills conquer-fear emotional-intelligence-quotes motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com | Susan C. Young | |
| 31489c2 | Brian is a deeply compassionate man who was sad to learn that his work colleague, Tom, had lost his 17-year-old daughter to a drug overdose. When Tom returned to work weeks later, Brian approached him and said, "Man, I am so sorry. There are no words to express my condolences. "Brian reached out to hug Tom. At first, he was rigid and on guard, but with Brian's genuine embrace, he felt Tom release into his safety. Tom had been so incredibly .. | communication-skills customer-service-quotes emotional-intelligence-quotes handshake-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes susanspeaks-com | Susan C. Young | |
| 392960a | Without civilized social graces, not only is life more difficult, but a positive first impression can be destroyed as fast as it is made. | emotional-intelligence-quotes etiquette-quotes good-manners-quotes motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com | Susan C. Young | |
| 0a4a900 | While good old-fashioned manners and etiquette have worked for centuries, new standards and expectations have come into play with the modern world. Behaviors which would have been appalling in the past are now socially acceptable. | emotional-intelligence-quotes etiquette-quotes good-manners-quotes motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com | Susan C. Young | |
| 4e8340a | How a person treats wait staff speaks volumes about their character and values. If they misbehave in this scenario, you can likely predict how they will react when cut off in traffic, when their luggage is lost, or when life doesn't go their way. It is also an indicator to CEOs and hiring managers as to whether a person is a viable candidate for being a considerate team player. | emotional-intelligence-quotes etiquette-quotes good-manners-quotes motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com | Susan C. Young | |
| d4aab61 | It is unimpressive to not hold a door open for the next person coming through. After a satisfying workout at my gym, I was walking behind a man who was exiting at the same time. He was only about two feet in front of me. As he walked through the door, he let it close behind him, almost hitting me in the face. Was he being intentionally rude? Was he preoccupied and focused on other things? No matter whether an offender is being a jerk inten.. | emotional-intelligence-quotes etiquette-quotes good-manners-quotes motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com | Susan C. Young | |
| c36c57b | It is unimpressive to speaking rudely to others. Often, all we need to do to ensure that we do not launch into a rude remark is to pause . . . breathe . . . and smile to ourselves before speaking. And when people are rude to you, just remember that they are revealing who they are, not who you are. Don't take it personally. Sometimes being silent is your best response. | emotional-intelligence-quotes etiquette-quotes good-manners-quotes motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com | Susan C. Young | |
| e59b4dd | The way you deliver the words you say becomes your "vocal image. This "vocal image" can make or break your first impressions, impact your communication, and determine how people respond to you." | communication-skills customer-service-quotes employee-engagement motivational-leadership-speaker motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com | Susan C. Young | |
| 3667cf1 | What can you do to ensure that your voice value translates into impression value? | communication-skills customer-service-quotes employee-engagement motivational-leadership-speaker motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com | Susan C. Young | |
| e496872 | I am a very lucky lady that my life partner, Daniel, is a true-blue Southern gentleman. Watching him in action not only earns my love and respect, but it also strengthens his countenance and bolsters his reputation as a man. As a health care provider, he treats numerous patients who are elderly or in pain. Daniel has made it a customary ritual while people are in his care to help them with their coats, provide a stabilizing arm, carry the .. | emotional-intelligence-quotes etiquette-quotes good-manners-quotes motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com | Susan C. Young | |
| d7fb554 | As a lifetime optimist, my first tendency has always been to look for the best in others, the best in situations, and focus on what is working rather than what is not. Noticing the good has helped me immensely in life and business and it can do the same for you. | find-the-best-in-others how-to-be-complimentary motivational-speaker-susan-young positive-first-impression-quotes positivity-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com | Susan C. Young | |
| 16f3fa6 | The synchronicity found in nature extends to the rhythm and patterns in our relationships; it explains how random events can come together to achieve harmony, flow, and order. Similarly, social synchronicity plays a large role in the art of constructive communication by helping us understand how social patterns can positively impact our relationships. | employee-engagement first-impressions-quotes hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles quotes-by-susan-c-young relationship-quotes speaker-susan-young | Susan C. Young | |
| 521327c | Knowing when to say something is as important as knowing what or what not to say. You may have the perfect message, but it can be negated by imperfect timing. | employee-engagement first-impressions-quotes hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles quotes-by-susan-c-young relationship-quotes speaker-susan-young | Susan C. Young | |
| 83e022e | Being "out of sync" can be exasperating. Seek to synchronize to increase your chances for success and positive outcomes. Just because your timing is good for you does not mean it is a good time for another person." | employee-engagement first-impressions-quotes hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker personality-styles quotes-by-susan-c-young relationship-quotes speaker-susan-young | Susan C. Young | |
| 1765660 | Communication is the soul of all relationships. More than any other skill, it is the heartbeat of success in sales, marketing, marriage, business, friendship, communities, and beyond. | customer-service-quotes employee-engagement motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes selling-success susanspeaks-com | Susan C. Young | |
| b8c83b2 | Years ago, one of my girlfriends and I were going on a road trip and our destination was four hours away. We started an amazing conversation as our trip began. We arrived four hours later, but it felt like we had been driving for only half an hour. Have you ever been so immersed in the free flow of conversation that it transcended time, space, and effort? That is the beauty of being in flow. | employee-engagement first-impressions-quotes hire-keynote-speaker introvert-or-extrovert motivational-leadership-speaker public-speaking quotes-by-susan-c-young relationship-quotes speaker-susan-young | Susan C. Young | |
| 4a95808 | Although it may serve you well, any strength or skill which is overused can become a limitation when it forces you to constantly be moving and looking for the next best thing. Distractions, interruptions, and incessantly chasing after the next golden ring can become the norm. | customer-service-quotes employee-engagement mindfulness motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com | Susan C. Young | |
| 32a8935 | Think of the communication that takes place in your own life on a continuous basis--at home, at work, with friends, and beyond. When you actively listen to people, you enhance communication. | communication-skills customer-service-quotes healthy-conversation motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com | Susan C. Young | |
| 19f5549 | Listening actively confirms for people that you are positively receiving and thoroughly understanding the message they are conveying. | communication-skills customer-service-quotes healthy-conversation motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com | Susan C. Young | |
| 76266f8 | Your tone demonstrates. . . * Energy * Volume * Sincerity * Confidence * Happiness * Sadness * Preoccupation * Anger * Efficiency * Empathy | communication-skills customer-service-quotes employee-engagement motivational-leadership-speaker motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com | Susan C. Young | |
| 46bf479 | Dressing appropriately in one venue may be highly inappropriate in another. Yet every day we see a lack of modesty and taste, regardless of how uncomfortable it makes others feel. | branding communication-skills dress-for-success motivational-speaker quotes-by-susan-c-young relationship-quotes success susan-young | Susan C. Young | |
| 2e50c07 | Active listening is the ultimate "Golden Rule" for sensational customer service. Just as the important people in your life will feel more valued and appreciated when you actively listen, so will your customers." | communication-skills customer-service-quotes healthy-conversation motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com | Susan C. Young | |
| e3e0f7c | Active listening is one of the best services a company can provide. | communication-skills customer-service-quotes healthy-conversation motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com | Susan C. Young | |
| 913b15b | ASK YOURSELF: How can you utilize active listening to provide sensational customer service? How will this help resolve complaints from unhappy customers? * Give them your full attention and listen without interruption or defensiveness. * Thank them for bringing the issue to your attention. * Take their concerns seriously and share their sense of urgency to resolve the problem quickly. * Ask questions and focus on what they are really saying.. | communication-skills customer-service-quotes healthy-conversation motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com | Susan C. Young | |
| 26b9f05 | This method enabled me to expand my territory and create a strong network of loyal customers for referrals and repeat business. Make active listening a deliberate part of your business plan and success strategy. You will not only grow your business, but also make wonderful friends along the way. | communication-skills customer-service-quotes healthy-conversation motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com | Susan C. Young | |
| 4930101 | A positive attitude will help fortify your courage to build unshakable confidence and self-esteem. | build-confidence communication-skills mindset-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young | Susan C. Young | |
| cd3f7a9 | Smile generously at others and you may find that their smiles are returned right back to you. | build-confidence communication-skills mindset-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young | Susan C. Young | |
| d1558c2 | One does not attain everything he wishes for.Winds blow counter to what the ships desire. | Al-Mutanabbi | ||
| 5580147 | Are your habits and hygiene hindering your success or making a great first impression on your behalf? | branding communication-skills healthy-habits motivational-speaker quotes-by-susan-c-young relationship-quotes speaker-susan-young success | Susan C. Young | |
| 328e21d | Without a second look, your habits and hygiene reflect a lot about you--your thoughts, values, beliefs, priorities, self-esteem, self-respect, confidence, and every other category covered in this book that influence how people perceive you. | branding communication-skills healthy-habits motivational-speaker quotes-by-susan-c-young relationship-quotes speaker-susan-young success | Susan C. Young | |
| 5431184 | Wake up early, do your best, practice self-care, and finish strong. | build-confidence communication-skills mindset-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young | Susan C. Young | |
| 2207214 | I know that trying to begin a new habit may be uncomfortable, inconvenient, or challenging. However, when the goal is to feel terrific, isn't it worth your consideration? | branding communication-skills healthy-habits motivational-speaker quotes-by-susan-c-young relationship-quotes speaker-susan-young success | Susan C. Young | |
| 578e875 | Poor habits can invalidate your credibility and undermine your success in all areas. | branding communication-skills healthy-habits motivational-speaker quotes-by-susan-c-young relationship-quotes speaker-susan-young success | Susan C. Young | |
| e6a8a47 | Years ago, I read Andrew Carnegie's metaphor "developing people is like mining gold." He shared that sometimes you must move tons of dirt to find an ounce of gold. Every one of us has dirt because we are all imperfect and fallible. However, within each of us lies a vein of gold. When you find this treasure, regardless of how small, and begin to polish it, a person will shine so brightly the dirt falls away." | find-the-best-in-others how-to-be-complimentary motivational-speaker-susan-young positive-first-impression-quotes positivity-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com | Susan C. Young | |
| d20db37 | To Polish the Gold & Help Others Shine . . . Flip your positivity switch: What is your first instinct? If you are quick to find fault, look for the negative, or complain about another person, knock it off! It makes you less fun to be around. When you feel those negative thoughts and judgments coming in, catch yourself and STOP! | find-the-best-in-others how-to-be-complimentary motivational-speaker-susan-young polish-the-gold positive-first-impression-quotes positivity-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com | Susan C. Young |