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Smile generously at others and you may find that their smiles are returned right back to you.
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Susan C. Young |
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Are your habits and hygiene hindering your success or making a great first impression on your behalf?
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branding
communication-skills
healthy-habits
motivational-speaker
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
success
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Susan C. Young |
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328e21d
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Without a second look, your habits and hygiene reflect a lot about you--your thoughts, values, beliefs, priorities, self-esteem, self-respect, confidence, and every other category covered in this book that influence how people perceive you.
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branding
communication-skills
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motivational-speaker
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
success
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Susan C. Young |
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Wake up early, do your best, practice self-care, and finish strong.
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build-confidence
communication-skills
mindset-quotes
motivational-speaker
preparation-quotes
quotes-by-susan-c-young
relationship-quotes
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Susan C. Young |
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I know that trying to begin a new habit may be uncomfortable, inconvenient, or challenging. However, when the goal is to feel terrific, isn't it worth your consideration?
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branding
communication-skills
healthy-habits
motivational-speaker
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
success
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Susan C. Young |
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578e875
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Poor habits can invalidate your credibility and undermine your success in all areas.
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branding
communication-skills
healthy-habits
motivational-speaker
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
success
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Susan C. Young |
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e6a8a47
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Years ago, I read Andrew Carnegie's metaphor "developing people is like mining gold." He shared that sometimes you must move tons of dirt to find an ounce of gold. Every one of us has dirt because we are all imperfect and fallible. However, within each of us lies a vein of gold. When you find this treasure, regardless of how small, and begin to polish it, a person will shine so brightly the dirt falls away."
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find-the-best-in-others
how-to-be-complimentary
motivational-speaker-susan-young
positive-first-impression-quotes
positivity-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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To Polish the Gold & Help Others Shine . . . Flip your positivity switch: What is your first instinct? If you are quick to find fault, look for the negative, or complain about another person, knock it off! It makes you less fun to be around. When you feel those negative thoughts and judgments coming in, catch yourself and STOP!
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find-the-best-in-others
how-to-be-complimentary
motivational-speaker-susan-young
polish-the-gold
positive-first-impression-quotes
positivity-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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Move beyond yourself to serve a greater purpose and vision. Learn to mix, mingle, and glow, thus helping others feel more comfortable, at ease, important, and connected.
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communication-skills
customer-service-quotes
emotional-intelligence-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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Wearing Nametags- On Yourself The purpose of wearing nametags in the first place is for people to see your name. Otherwise, why bother? We have all seen nametag placements that range from proper to downright raunchy. People can get pretty creative about where they place them and it is not always appropriate. For this book, we will focus on the best practices.
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customer-service-quotes
employee-engagement
first-impressions-quotes
motivational-leadership-speaker
networking-quotes
quotes-by-susan-c-young
relationship-quotes
team-building
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Susan C. Young |
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ace31e9
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To remember people's names, create a New Contact--Saving someone's name shortly after meeting will help you retain it longer. Whether it is on a piece of paper, your cell phone contacts, "friending" him on Facebook, or inviting him to join your LinkedIn network, adding the name to your contacts will make it easy to remember him for a long time into the future."
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customer-service-quotes
employee-engagement
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hire-keynote-speaker
motivational-leadership-speaker
networking-quotes
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
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Susan C. Young |
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a280068
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To remember people's names, wash, rinse, repeat--Repeat a person's name upon introduction, throughout the conversation, and as you bid farewell. Try it both in your mind as well as out loud. Avoid nicknames unless otherwise invited.
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customer-service-quotes
employee-engagement
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hire-keynote-speaker
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networking-quotes
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relationship-quotes
speaker-susan-young
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Susan C. Young |
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f413162
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The Words You Think "Your thoughts lay the foundation for your life's experience. Are you utilizing your thoughts for your highest good or are they harmful to you and others? Are your thoughts building you up or tearing you down? Notice the quality of your words and ask yourself these questions."
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customer-service-quotes
employee-engagement
first-impressions-quotes
hire-keynote-speaker
motivational-leadership-speaker
networking-quotes
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
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Susan C. Young |
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Without saying a word, your thoughts are being projected and are written all over you.
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customer-service-quotes
employee-engagement
first-impressions-quotes
hire-keynote-speaker
motivational-leadership-speaker
networking-quotes
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relationship-quotes
speaker-susan-young
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Susan C. Young |
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c4aac6c
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Your thoughts become your attitudes, which become your actions, which become your behavior, which become your habits, which become your lifestyle, and inevitably determine your outcomes. Utilize this circular truth by using positive thoughts to create positive outcomes. It is a choice you get to make every day. Choose wisely.
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customer-service-quotes
employee-engagement
first-impressions-quotes
hire-keynote-speaker
motivational-leadership-speaker
networking-quotes
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
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Susan C. Young |
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b277c0e
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The directive we have so often heard, "Change your thoughts, change your life," is indeed based on the power of words. The key to your happiness, well-being, and interactions with others begins, continues, and concludes with the nature and quality of the words you hold in your mind as thoughts. Make them work for your highest good."
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customer-service-quotes
employee-engagement
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hire-keynote-speaker
motivational-leadership-speaker
networking-quotes
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
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Susan C. Young |
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Your words have the power to shape your thoughts, your opinions, your attitudes, your self-esteem, your goals, your self-image, how others perceive you, your reputation, your behavior, and more. Your words are incredibly powerful, whether they are being used for good or for bad.
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customer-service-quotes
employee-engagement
first-impressions-quotes
hire-keynote-speaker
motivational-leadership-speaker
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relationship-quotes
speaker-susan-young
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Susan C. Young |
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a2ad471
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If you want to attract greater success, prosperity, health, and to enjoy more fulfilling relationships, craft your speech to affirm and manifest them.
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Susan C. Young |
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Choose the Happy Side of Life. Seek ways to bring humor, laughter, and joy to work. It will not only make work more fun, but it can positively impact your bottom line.
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best-motivational-speakers
build-rapport
communication-skills
customer-service-quotes
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fun-and-humor
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Susan C. Young |
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Usually this kind of self-serving "honesty" will sabotage your success. If you can't say something nice, don't say anything at all. Realize that sometimes your own words can, and probably will, come back to be used against you."
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best-motivational-speakers
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communication-skills
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discretion
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speaker-susan-young
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Susan C. Young |
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Be and Do what it takes to Have superb results. Nurture a mindset that works for you, rather than against you. Your inner thoughts determine your outer world.
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branding
communication-skills
healthy-habits
motivational-speaker
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
success
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Susan C. Young |
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Have you met people who are so set on exerting their position that they are oblivious to the feelings of others? That their being right is more important than being kind? We all must consider which stance is the most beneficial. Might I suggest . . . kindness?
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best-motivational-speakers
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communication-skills
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discretion
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relationship-quotes
speaker-susan-young
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Susan C. Young |
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Why do some people feel the need to throw a person's errors or weaknesses in their face or criticize their shortcomings? What benefit can they possibly receive from proving someone wrong to prove they are right? This level of insensitivity and self-centeredness leaves collateral damage in its wake and destroys positive impressions.
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Susan C. Young |
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The Truth Can Hurt . . . "Honesty is one of your most valuable virtues, however, when used without discretion, it can reap unfavorable repercussions."
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best-motivational-speakers
build-rapport
communication-skills
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discretion
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relationship-quotes
speaker-susan-young
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Susan C. Young |
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A quality education prepares you to make a living, make better choices, and have more doors open as you build a solid life.
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branding
communication-skills
healthy-habits
motivational-speaker
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
success-quotes
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Susan C. Young |
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Accompanied with good eye contact, a smile serves as an immediate icebreaker to warm up relations and turn a stranger into a friend.
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body-language-quotes
communication-skills
expressions-of-emotion
law-of-attraction-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
smiling-quotes
susanspeaks-com
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Susan C. Young |
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f2022c2
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Your smile draws people to you as it simultaneously brings out the best in you both.
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body-language-quotes
communication-skills
expressions-of-emotion
law-of-attraction-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
smiling-quotes
susanspeaks-com
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Susan C. Young |
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2d80783
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Your smile is a kind hello and a sincere invitation that opens the gateway to engage others and begin conversations.
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body-language-quotes
communication-skills
expressions-of-emotion
law-of-attraction-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
smiling-quotes
susanspeaks-com
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Susan C. Young |
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Exaggerating Your Gestures "Have you ever walked through a door and been jumped on by an over-enthusiastic dog with big paws who practically knocked you down? Some people have that effect. Being too flamboyant and over-boisterous can be overkill and push people away. Drama queens and kings have mastered these exaggerations, much to the chagrin of their observers. Remaining intentional in your gestures is a mark of poise, elegance, and matur..
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communication-skills
customer-service-quotes
expressions-of-emotion
law-of-attraction-quotes
motivational-speaker-susan-young
posture-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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514fa88
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As you navigate the various zones with people, a variety of specific physical and psychological responses are elicited from them. Until you know someone, avoid invading his or her personal space. Getting closer gradually demonstrates that you like the other person. This gradual and comfortable approach begins the circle of rapport--he sees that you like him, he likes that you like him, and he reciprocates by liking you back.
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communication-skills
customer-service-quotes
emotional-intelligence-quotes
expressions-of-emotion
law-of-attraction-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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c07ff2c
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To touch or not to touch . . . that is the question. Handshakes, hugs, and other touching all have their appropriate space and place. The key to success in this area is to know when, where, and how to best put these into action.
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communication-skills
customer-service-quotes
emotional-intelligence-quotes
first-impressions-quotes
handshake-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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bb03b49
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A person who offers a loose handshake, on the other hand (pun intended), may be interpreted as being uninterested, lacking confidence and self-esteem, weak, or being wishy-washy. Whether too strong or too weak, a bad handshake can set you back and close down a potentially rewarding relationship before it ever gets started.
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communication-skills
customer-service-quotes
emotional-intelligence-quotes
first-impressions-quotes
handshake-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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2e0c292
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A simple handshake is not always a simple handshake. The way it is delivered can take on a million meanings and interpretations. As with every other form of body language and non-verbal communication, you are sending silent messages simply by the way you shake hands.
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communication-skills
customer-service-quotes
emotional-intelligence-quotes
first-impressions-quotes
handshake-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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9d4d947
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Your handshake has the power to reveal your strength of character, make a promise, demonstrate your level of respect, exercise your etiquette, and represent your business acumen. Learning how to do it well will take you far in life and in business.
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communication-skills
customer-service-quotes
emotional-intelligence-quotes
first-impressions-quotes
handshake-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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8c92833
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To cultivate bravery and courage, reduce uncertainty by being prepared. As Zig Ziglar once said, "Success happens when opportunity meets preparation." Preparing well for potential outcomes will provide you with a safety net if there is a hiccup, glitch, or temporary setback."
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communication-skills
conquer-fear
emotional-intelligence-quotes
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
|
Susan C. Young |
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eba2679
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Your written words show up in a variety of forms: * Emails, texts, and memos * Blogging and publishing * Your website and social media * Letters of correspondence * Advertising, marketing, and promotion
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customer-service-quotes
employee-engagement
first-impressions-quotes
hire-keynote-speaker
motivational-leadership-speaker
networking-quotes
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
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Susan C. Young |
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cb46eb0
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Look for all of the possible missteps in the following scenario. My friend Amy arrived at a consultation with her Hispanic business partner. The African American woman to whom they were delivering their presentation was a long-time friend of her partner's. Her partner was greeted with a hug and Amy was greeted with a handshake. The meeting was a great success. As it came to a close, the two friends hugged. With enthusiastic affection, Amy w..
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communication-skills
customer-service-quotes
emotional-intelligence-quotes
handshake-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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7588c30
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Rather than using these pages for a boring English lesson, I will simply encourage you to become keenly aware and pay close attention to your articulation and grammar.
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customer-service-quotes
employee-engagement
first-impressions-quotes
hire-keynote-speaker
motivational-leadership-speaker
networking-quotes
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
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Susan C. Young |
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ac42b1a
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Smiling and Expressions of Emotion. A genuine smile is inviting, contagious, and encouraging. People do read a book by its cover and your expressions provide a glimpse for what they'll find inside.
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communication-skills
customer-service-quotes
emotional-intelligence-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
smiling-quotes
susanspeaks-com
|
Susan C. Young |
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2d234b4
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Eye Contact. Direct eye contact is one of the best compliments you can give to another. You are subliminally telling them that you are listening, they matter, and that what they have to say is important.
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communication-skills
customer-service-quotes
emotional-intelligence-quotes
eye-contact-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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2dce81a
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It is not unusual for people to believe that their way is the best way--that they are right and everyone else is out-of-sync or mistaken. The divine irony is that since we are better at being ourselves, how can we expect others to be less like themselves to fulfill our expectations? We cannot change who we are wired to be and neither can others.
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employee-engagement
first-impressions-quotes
hire-keynote-speaker
introvert-or-extrovert
motivational-leadership-speaker
personality-styles
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
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Susan C. Young |
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b167004
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Not everyone is going to like us or understand us. And that is okay. It may have nothing to do with us personally; but rather more about who they are and how they relate to the world.
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employee-engagement
first-impressions-quotes
hire-keynote-speaker
introvert-or-extrovert
motivational-leadership-speaker
personality-styles
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
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Susan C. Young |
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e8ca623
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Eloquent speakers, communication experts, seasoned actors, and musicians all understand the transforming power of the pause. They know all too well that strategic silence and a well-placed whisper can speak louder than words in delivering a memorable presentation. It captures people's attention . . . creating eager anticipation for your next words.
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employee-engagement
first-impressions-quotes
hire-keynote-speaker
introvert-or-extrovert
motivational-leadership-speaker
personality-styles
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
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Susan C. Young |
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3d697f1
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I love to read. However, there have been times when certain books did not resonate with me because the timing was off kilter. Their lessons fell flat because their messages were not pertinent, relevant, or interesting to me at the time. Then, when I would re-read the same book years later, it could rock my world and change my life for the better. The message was more in alignment with where I was at that moment in time. With most anything, ..
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employee-engagement
first-impressions-quotes
hire-keynote-speaker
introvert-or-extrovert
motivational-leadership-speaker
personality-styles
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
|
Susan C. Young |