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"In 1966, American anthropologist Edward T. Hall specified four distinct distance zones to describe the perception of physical space around us. Understanding these zones and honoring their invisible boundaries will give you a sixth sense about another person's "space" as well as your own. Intimate Zone (less than 2') --This zone represents our personal space and is reserved for the most trusted and loved people in our lives. Touching, hugging, standing side by side, and engaging in private conversations is common and encouraged. When an interloper violates this personal space, great discomfort and awkwardness can be created. What to do? Take a step back or sideways. Personal Zone (2'-4') --This is the distance for interaction with good friends, family, social gatherings, or parties. It's an easy and relaxed space for talking, shaking hands, gesturing, laughing and making faces. Social Zone (4'-12') --This zone seems to be an appropriate distance for casual friends, colleagues, and acquaintances to interact. It is the comfortable distance we maintain while interacting or addressing large groups of people. Public Zone (over 12') --This is the distance we keep from strangers or persons with little acquaintance. It provides the greatest distance between people. This is a safe space that still allows us to experience community and belonging with new people."
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communication-skills
customer-service-quotes
emotional-intelligence-quotes
expressions-of-emotion
law-of-attraction-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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Smiling is truly one of the most generous gifts you can give to another. You never know when your smile may inspire the sad, encourage the hopeless, heal a heart, or change someone's world for the better.
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communication-skills
expressions-of-emotion
law-of-attraction-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
smiling-quotes
susanspeaks-com
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Susan C. Young |
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0241339
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A genuine smile is your best fashion accessory and the most important thing you can wear.
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body-language-quotes
communication-skills
expressions-of-emotion
law-of-attraction-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
smiling-quotes
susanspeaks-com
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Susan C. Young |
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7928e3f
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Research by the Income Center for Tradeshows found that people are twice as likely to remember you if you shake hands. According to the American Management Association, it takes only one-fortieth of a second to create a human bond. Whether you shake someone's hand, squeeze their arm, or touch their shoulder, make these moments count to be remembered favorably.
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communication-skills
customer-service-quotes
emotional-intelligence-quotes
first-impressions-quotes
handshake-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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fe4ff17
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To cultivate bravery and courage, try something new for the first time. Take a chance. Stretch beyond your familiar limits by taking risks that move you out of your old mindset and into a new perspective. Once accomplished, trying something new bolsters your confidence and boosts your ability to be brave.
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communication-skills
conquer-fear
emotional-intelligence-quotes
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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bb2bea3
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And as is often the case, the people who would benefit the most from reading a book like this are the ones least likely to buy and read it. For you, however, this chapter will serve as a sterling reminder to make your manners shine.
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emotional-intelligence-quotes
etiquette-quotes
good-manners-quotes
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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37aee83
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You already know the difference between being a gracious person versus a rude one.
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emotional-intelligence-quotes
etiquette-quotes
good-manners-quotes
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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3d4c5c1
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Your manners are critical for both making a positive first impression and creating success in life, love, and business.
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emotional-intelligence-quotes
etiquette-quotes
good-manners-quotes
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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6ae3c2e
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"Confession. Years ago, I was invited to a cocktail party for an Asian-American networking group. As I introduced myself to a Japanese businessman, I reached out and firmly shook his hand. Much to my embarrassment now, I automatically took my other hand and wrapped our hands in a "hand hug." This is a common gesture of friendship in the South. As his wife approached, however, she appeared appalled and felt disrespected that I was touching her husband. Our cultural differences were marked. Despite this cultural mishap, I was able to redeem myself. We all moved past it and delighted in an interesting conversation. Physical touch is a touchy topic (pun intended), especially when various cultures are involved."
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communication-skills
customer-service-quotes
emotional-intelligence-quotes
handshake-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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Handshakes, Hugs & Other Touching. Learning how to touch appropriately can elevate your presentation, demonstrate respect, and convey confidence.
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communication-skills
customer-service-quotes
emotional-intelligence-quotes
handshake-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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f2b3574
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Orientation & Proximity. Be aware of the orientation between yourself and others so that you can be sensitive and responsive to their comfort zones.
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communication-skills
customer-service-quotes
emotional-intelligence-quotes
motivational-speaker-susan-young
proximity-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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Since we are all unique and individual, being cognizant of different personality styles will help you better recognize where others are coming from to minimize barriers, build trust, and catapult your newfound communication skills into meaningful connections. The savvy socializer knows this all.
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customer-service-quotes
employee-engagement
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
selling-success
susanspeaks-com
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Susan C. Young |
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The Art of Communication shares insights to help you communicate with a higher awareness and focused intention and meet people on their level to increase clarity and understanding.
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customer-service-quotes
employee-engagement
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
selling-success
susanspeaks-com
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Susan C. Young |
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When you begin conversations with confidence and listen attentively, you will become more flexible and adaptable in most any situation.
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customer-service-quotes
employee-engagement
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
selling-success
susanspeaks-com
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Susan C. Young |
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d9a718b
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Sometimes you must earn the right to be included. Otherwise, you may appear awkward or pushy.
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customer-service-quotes
employee-engagement
mindfulness
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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When a person is focused completely on self it is nearly impossible to be mindful of others at the same time. That is a contradiction for healthy communication, networking, and relationship building.
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customer-service-quotes
employee-engagement
mindfulness
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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6e09948
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Being brave requires taking deliberate action and doing something new that stretches you beyond your comfort zone.
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communication-skills
emotional-intelligence-quotes
initiative
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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Any time you put yourself on the line, you risk (and maybe fear) failing, falling, being embarrassed, or looking stupid--none of which are comfortable.
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communication-skills
emotional-intelligence-quotes
initiative
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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4eba1de
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If being brave were easy, more people would be.
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communication-skills
emotional-intelligence-quotes
initiative
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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It is unimpressive to not return what's been borrowed. Whether you have borrowed money, folding chairs, yard tools, or a popular book, always make sure you return to another person what is rightfully theirs. Lending it to you in the first place was a gift of trust and assistance. Being slow to give back in return may be considered rude.
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emotional-intelligence-quotes
etiquette-quotes
good-manners-quotes
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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170d23b
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communication skills, quotes by Susan C Young, relationship quotes, how to be complimentary, motivational speaker Susan Young, positivity quotes, positive first impression quotes, susanspeaks.com, find the best in others
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find-the-best-in-others
how-to-be-complimentary
motivational-speaker-susan-young
positive-first-impression-quotes
positivity-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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To Polish the Gold & Help Others Shine . . . Make a list of positives: Whether you would like to nurture a healthy relationship or improve a toxic one, make a list of positives which you admire about the other person. Begin by identifying, acknowledging, and focusing on their good qualities. Your perspective and how you feel about the person will begin to shift. You will find it much easier to polish the gold from a perspective of gratitude and appreciation.
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find-the-best-in-others
how-to-be-complimentary
motivational-speaker-susan-young
polish-the-gold
positive-first-impression-quotes
positivity-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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To Polish the Gold & Help Others Shine . . . Brag about their accomplishments in front of others: For years, I have shared that the definition of a good friend is someone who says nice things about you behind your back. And the definition of a GREAT friend is someone who says GREAT things to others in front of you. One of the kindest things a husband or wife can do for their relationships is to brag about their partner's qualities to other people.
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find-the-best-in-others
how-to-be-complimentary
motivational-speaker-susan-young
polish-the-gold
positive-first-impression-quotes
positivity-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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To Polish the Gold & Help Others Shine . . . Be complimentary: Find something positive to say to compliment another person. Whether they are being a great parent, dressing nicely, maintaining a gorgeous yard, or winning a recent 5K run, pick something to acknowledge which is noteworthy.
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find-the-best-in-others
how-to-give-a-compliment
motivational-speaker-susan-young
polish-the-gold
positive-first-impression-quotes
positivity-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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Research has shown that smiling releases endorphins--the happy hormones that shift your physiology for improved well-being. When you smile and your eyes crinkle, your body releases chemicals that change the chemistry of your brain, lifting spirits, and reducing pain. Even when it is hard to smile and you are forcing it, positive changes take place in your physiology.
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body-language-quotes
communication-skills
expressions-of-emotion
law-of-attraction-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
smiling-quotes
susanspeaks-com
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Susan C. Young |
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609fa1a
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Your smile is a magnet for goodwill and positivity. In unison with your attitude, people gravitate to happy people!
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body-language-quotes
communication-skills
expressions-of-emotion
law-of-attraction-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
smiling-quotes
susanspeaks-com
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Susan C. Young |
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"As the saying goes, "Smile and the world smiles with you, cry and you cry alone." Smiling is a universal symbol of happiness that transcends language and communication challenges."
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body-language-quotes
communication-skills
expressions-of-emotion
law-of-attraction-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
smiling-quotes
susanspeaks-com
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Susan C. Young |
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No matter your age, a smile makes you look and feel better. People spend billions of dollars every year to get pumped, pulled, tucked, and tweaked in hopes of being more beautiful. But there is nothing like a genuine smile to transform your appearance and provide an instant facelift.
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body-language-quotes
communication-skills
expressions-of-emotion
law-of-attraction-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
smiling-quotes
susanspeaks-com
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Susan C. Young |
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"My friend Julie was cooking dinner in her kitchen one night. Her expression was blank as she stood alone working by herself. Her daughter walked in and gasped, "Mom! What's wrong?" She said "Nothing. I'm fine." In response, her daughter added, "Then tell your face! You scared me!" Emotional expressions can easily be misinterpreted when we are not aware of what people are seeing. Being deep in thought can look that way."
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communication-skills
customer-service-quotes
expressions-of-emotion
law-of-attraction-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
smiling-quotes
susanspeaks-com
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Susan C. Young |
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As a professional speaker, my facial expressions are essential for effectively telling stories, engaging audiences, fostering involvement, and connecting on a personal level. One day I decided to get Botox in my forehead to erase a few wrinkles and signs of aging. Much to my surprise and disappointment, I could no longer raise my eyebrows. My face was stuck in a heavy-browed expression, which is the polar-opposite of my joyful spirit and enthusiastic nature. It makes a funny story, but it taught me that authenticity wins over vanity any day!
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communication-skills
customer-service-quotes
expressions-of-emotion
law-of-attraction-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
smiling-quotes
susanspeaks-com
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Susan C. Young |
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"Poise: a graceful and elegant bearing in person; a composure of dignity and manner. Postures: the position of a person's body when standing, sitting, or walking; carriage, bearing, and stance.
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communication-skills
customer-service-quotes
expressions-of-emotion
law-of-attraction-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
smiling-quotes
susanspeaks-com
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Susan C. Young |
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f38ba6d
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Since non-verbal signals have five times the impact of verbal signals, paying attention to the image you are projecting is crucial to your first impressions.
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communication-skills
customer-service-quotes
expressions-of-emotion
law-of-attraction-quotes
motivational-speaker-susan-young
posture-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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5509bfe
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Become aware of the physical distance and spatial orientation that you experience while in the company of others. Being empathetic and sensitive to a person's physical comfort zone can have a huge effect on the way in which you are received and perceived.
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communication-skills
customer-service-quotes
emotional-intelligence-quotes
expressions-of-emotion
law-of-attraction-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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318a11a
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To cultivate bravery and courage, take a deep breath & relax: When you feel fear, your body tenses up and your thoughts lead you down an anxiety-ridden path. Stop, breathe, relax.
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communication-skills
conquer-fear
emotional-intelligence-quotes
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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To cultivate bravery and courage, borrow courage. There is inspiration all around you in the form of people who are living your dreams, achieving similar goals, and already succeeding. Knowing that something can be done is often half the battle. Most successful people find great reward in helping others reach for goals.
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communication-skills
conquer-fear
emotional-intelligence-quotes
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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Seek to make others feel comfortable by demonstrating respect for their individual needs as well as their cultural norms. Your consideration and heightened awareness will guide you well--and help you make a great first impression.
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communication-skills
customer-service-quotes
emotional-intelligence-quotes
handshake-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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With your mind alert and your eyes wide open, you will be better able to assess your space and your place for optimizing exchanges and your communication impressions.
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customer-service-quotes
employee-engagement
mindfulness
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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When you are socially aware, you will realize whether you are forcing yourself into a conversation or have actually been invited to participate.
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customer-service-quotes
employee-engagement
mindfulness
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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"It is unimpressive to interrupt another person while they are talking. Interrupting someone in mid-sentence demonstrates that your focus is on yourself, not the person talking. I had a friend who used a humorous retort whenever someone would interrupt him. He would graciously, albeit sarcastically, say, "I'm sorry, I didn't mean to speak while you were interrupting." It always got a laugh, yet he was cleverly letting the intruder know of his infraction without being too confrontational."
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emotional-intelligence-quotes
etiquette-quotes
good-manners-quotes
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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eb756ad
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Polishing the gold in others is easy to do and a valuable habit to develop to transform your relationship results. People will usually rise to the occasion and live up to your positive expectations.
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find-the-best-in-others
how-to-be-complimentary
motivational-speaker-susan-young
positive-first-impression-quotes
positivity-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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079ac59
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To Polish the Gold & Help Others Shine . . . Say something nice! My wise mother raised us with the philosophy that if you can't say something nice, don't say anything at all. That is a Southern custom if there ever was one! It is easy to find fault, criticize, condemn, and complain--but none of these behaviors will help you enjoy positive relationship results.
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find-the-best-in-others
how-to-be-complimentary
motivational-speaker-susan-young
polish-the-gold
positive-first-impression-quotes
positivity-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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08c2d2a
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"To Polish the Gold & Help Others Shine . . . Catch people doing things right: Outstanding leaders know that people will be more engaged, perform at higher levels, and be more loyal when they are appreciated and celebrated. Jeff West, international speaker and author of The Unexpected Tour Guide, shares that "People will jump over high hurdles, fight fires and break through walls for leaders who find them doing things right. Building that kind of chemistry is essential if a team is going to jell." Capitalize on the opportunity to notice what people are doing right at work and at home and they will deliver their best. As the old saying goes, "A person who feels appreciated will always do more than expected."
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find-the-best-in-others
how-to-be-complimentary
motivational-speaker-susan-young
polish-the-gold
positive-first-impression-quotes
positivity-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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What are the key elements for a fabulous, well-delivered compliment? You . . . * are sincere and genuine. * give it freely without expecting anything in return. Your compliment is a selfless gift, not a boomerang. * are specific and detailed. * elaborate on why you like something. * describe how their positive virtue has positively impacted you. * can use adjectives for more colorful descriptions. * keep it positive. * say it like you mean it with intentional impact. * use discretion and good judgment. * leave no room for misinterpretation or misunderstanding. * say the right thing at the right moment and let it flow organically. Finding sincere ways to compliment others is a powerful way to make a great first and last impression.
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find-the-best-in-others
how-to-give-a-compliment
motivational-speaker-susan-young
polish-the-gold
positive-first-impression-quotes
positivity-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |