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33ddc74 "Authenticity isn't just about saying "this is who I am"--it is also about being flexible enough to recognize and appreciate the uniqueness in others--honoring the mutual respect for being authentic and true." communication-quotes communication-skills first-impressions motivational-speaker personality-development relationship-quotes social-networking susan-young trust Susan C. Young
348c891 "Punctuality has been called a "homely, but solid virtue." Although it is not fancy, it is a strong reflection of a person's character." communication-skills make-a-great-first-impression motivational-speaker punctuality-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young success-quotes time-management-quotes Susan C. Young
35b668c The number 8 is well-rounded, circular, continuous, consistent, connected--and eternal. These are the same outcomes you can create and enjoy when you turn a positive first impression into a constructive and lasting one. communication-skills first-impressions relationship-quotes social-networking Susan C. Young
35d87ab "When beginning a conversation, ask the other person, "Do you have time to speak right now?" If they say no, you can say, "I have some valuable information to share with you. What time would work best for you?" -- communication-skills make-a-great-first-impression motivational-speaker punctuality-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young success-quotes time-management-quotes Susan C. Young
365bc03 Their engaging manner is grounded in consideration as they seek to get along well with others. People who exhibit charisma and charm are also said to be alluring, bewitching, captivating, magnetic, fascinating, enchanting, and seductive. charm-quotes communication-quotes communication-skills first-impressions motivational-speaker relationship-quotes self-confidence self-esteem-quotes susan-young Susan C. Young
3667cf1 What can you do to ensure that your voice value translates into impression value? communication-skills customer-service-quotes employee-engagement motivational-leadership-speaker motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
366d012 The Law of Cause and Effect is as active in your life as the Law of Gravity. It teaches us that for every action there is a reaction. build-confidence communication-skills mindset-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
3678112 Color is one of the most important and distinctive elements in enhancing your image. Wearing the colors which are best matched to your personality, energy, skin tone, hair color, and body type will make you look healthier, more vibrant, confident, successful, and approachable. branding communication-skills dress-for-success motivational-speaker quotes-by-susan-c-young relationship-quotes success susan-young Susan C. Young
374d43b Love is one of our most profound emotions and enduring qualities for living a life that matters. communication-quotes communication-skills confidence first-impressions integrity motivational-speaker passionate-living relationship-quotes susan-young Susan C. Young
37c192f So, how can you move beyond awkward silence with virtual strangers to becoming new friends? By asking great questions! Once a few inquiring questions were placed, I would let them do all the talking. best-keynote-speakers best-motivational-speakers communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
38024e5 "As the saying goes, "Smile and the world smiles with you, cry and you cry alone." Smiling is a universal symbol of happiness that transcends language and communication challenges." body-language-quotes communication-skills expressions-of-emotion law-of-attraction-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes smiling-quotes susanspeaks-com Susan C. Young
0ba8a7b In our high-tech world today, there are unlimited ways with which you can search for people, places, and events to connect you with like-minded people. Food enthusiasts? There are local cooking classes. Gardening fans? There are flower shows and garden expos. Kids in school? Join the PTA and get involved. There are clubs and groups for almost any interest these days and venturing out to make those connections is a powerful way to expand your insights, your network, and even your business. best-motivational-speakers communication-skills customer-service-quotes emotional-intelligence first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
3867652 "Approachability. Being warm and inviting demonstrates comfort, care, and emotional safety all of which encourages engagement. Your openness says, "I'm happy to meet you and am glad you're here." body-language-quotes communication-skills customer-service-quotes emotional-intelligence-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
3882e76 When you resolve to live a healthier life, you will feel better, look better, and make a better impression on everyone you meet. Only you have the power, ability, and personal choice to instill healthy habits and hygiene into your life. branding communication-skills healthy-habits motivational-speaker quotes-by-susan-c-young relationship-quotes speaker-susan-young success Susan C. Young
5da550e People must believe that you are real and are who you say you are, otherwise they will not want to do business with you, much less make the effort to move forward in starting and building a relationship. communication-quotes communication-skills first-impressions personality-development relationship-quotes social-networking trust Susan C. Young
32d99b5 You would be surprised how even the simplest of smiles can ease a social situation, encourage another, remove barriers, and dissolve differences. It is not only a gift to the recipient, but you will receive affirming returns on your investment. communication-skills expressions-of-emotion law-of-attraction-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes smiling-quotes susanspeaks-com Susan C. Young
38fc4a9 "The Warm Welcome of Hospitality. Walt Disney World is the epitome of world-class customer service. Employees must be hyper-vigilant of spatial orientation to engage, impress, and interact with guests. For simply being near a guest, employees are trained to: * Make eye contact and smile. * Greet and welcome each and every guest. * Seek out guest contact. * Provide immediate service recovery. * Always display appropriate body language. * Preserve the "magical" guest experience. * Thank each guest and demonstrate that appreciation." -- communication-skills customer-service-quotes emotional-intelligence-quotes expressions-of-emotion law-of-attraction-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
3967afe Upbeat people make us feel appreciated, important, and fantastic. These are the folks who expand and warm us with their positive energy. body-language-quotes communication-skills energy-quotes expansion-quotes mindset-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
39950bc By taking a personal interest in other people's lives, you are demonstrating selflessness, grace, and respect. best-motivational-speakers communication-skills customer-service-quotes first-impressions-quotes personable-and-friendly quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
39953b5 When you are sitting behind a desk with a person on the other side, there is a barrier between you that becomes a psychological and subliminal message. Some of the best leaders I know have a round table or a circle of chairs in their offices so that when people come in to speak with them, the arrangement lends itself to more engaging interaction. Using a roundtable in which there is no head fosters collaboration, cooperation, mutual respect, and equal positioning. communication-skills customer-service-quotes emotional-intelligence-quotes expressions-of-emotion law-of-attraction-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
3a40c45 If you want to enjoy confidence, engagement, positive feedback, connection, and reward in your relationships, start being and doing what it takes to make it happen. build-confidence communication-skills mindset-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
3a43835 Your tone can represent the character of your business, the strength of your resolve, and express the depths of your convictions. communication-skills customer-service-quotes employee-engagement motivational-leadership-speaker motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
3ad081a "Approachable people are "straight-up." It is comforting to know exactly what to expect when you see them. What you see is what you get!" body-language-quotes communication-skills kindred-spirits law-of-attraction mindset-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes soul-mates Susan C. Young
3b57391 Unfortunately, unapproachable leaders create a tense environment that may prevent their people from bringing their best strengths and talents or challenges and solutions forward. body-language-quotes communication-skills kindred-spirits law-of-attraction mindset-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes soul-mates Susan C. Young
1976ff1 Dignity is a gracious pride without narcissistic projection. It portrays a calm confidence and awareness regardless of the environment or circumstances. communication-skills dignity first-impressions grace motivational-speaker relationship-quotes self-confidence self-esteem-quotes susan-young Susan C. Young
3bbcde1 Become a lifelong learner. Read books, watch videos, listen to audio, and seek lessons for learning how to live your best life now. build-confidence communication-skills mindset-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
3be7c04 Share your happiness with others--its contagious! build-confidence communication-skills mindset-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
3c10417 Trust and rapport are the connective tissue for gaining and maintaining healthy relationships. They provide people with the comfort and reassurance that they are doing business with an organization who cares. best-motivational-speakers build-rapport communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
3c48295 Whether you are in business or simply want to be remembered positively, frankly consider these things: What makes you feel special and significant? What makes you unforgettable? When people see or think of you, what image do you think comes to mind? branding communication-skills motivational-speaker quotes-by-susan-c-young relationship-quotes success susan-young Susan C. Young
3c59551 Trust and rapport are listed in that order because without first building trust, healthy rapport is not possible. best-motivational-speakers build-rapport communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
3cd279a Think of the people whom you love, like, trust, and admire. Isn't their integrity the golden thread which elevates them to a higher standard in your eyes and in your heart? communication-quotes communication-skills confidence first-impressions integrity motivational-speaker relationship-quotes susan-young trust Susan C. Young
3d68e4f Demoralizing self-talk leads to a self-destructive mindset, making everything in life more difficult. Not only that, how you feel about yourself oozes out of your pores and makes a bad impression on others. communication-skills first-impressions motivational-speaker passionate-living relationship-quotes self-confidence self-esteem self-esteem-quotes susan-young Susan C. Young
3de2492 Self-confident people don't make their self-esteem, self-image, happiness, or self-confidence dependent on another person's approval, validation, or acceptance. charm-quotes communication-quotes communication-skills first-impressions motivational-speaker relationship-quotes self-confidence self-esteem-quotes susan-young Susan C. Young
3e7e90c To cultivate bravery and courage, change your attitude toward failure. Many successful people will tell you that if you aren't failing, you aren't trying--that failure is an essential precursor to achieving worthwhile endeavors. Failing (no matter how hard) is one of life's best teachers for winning the next time. communication-skills conquer-fear emotional-intelligence-quotes motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
3ea6ebf Strive to be a proactive participant rather than a passive procrastinator. build-confidence communication-skills mindset-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
32d9058 When you have a healthy self-esteem, qualities such as likeability, confidence, trustworthiness, compassion, sense of humor, empathy, and optimism all serve to make you more interesting and successful. But unfortunately, we sometimes get in our own way . . . communication-skills first-impressions motivational-speaker passionate-living relationship-quotes self-confidence self-esteem self-esteem-quotes susan-young Susan C. Young
3f2e098 "Since we know people like to do business with people who are most like themselves, consider this: Excellent sales people understand that "matching and mirroring" another person's body language is a powerful technique and subliminal way to develop trust, build rapport, and make their clients more comfortable and engaging. Subtly mirroring the postures, gestures, and body language of your client inspires a kinship of commonality." communication-skills law-of-attraction-quotes mirroring motivational-speaker-susan-young neuro-linguistic-programming quotes-by-susan-c-young reciprocity relationship-quotes selling-success-quotes Susan C. Young
3f966cd Emotional intelligence marks one's ability to perceive, understand, control, and evaluate his or her emotions. communication-skills emotional-intelligence-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
3fdc769 These people do exist and are a pleasure to know. Their keen communication skills are attentive to what you want, what you are thinking, saying, or not saying. They want to hear how you are and what you've been up to. charm-quotes communication-quotes communication-skills first-impressions motivational-speaker relationship-quotes self-confidence self-esteem-quotes susan-young Susan C. Young
3fefc1e While developing a healthy self-esteem is a lifetime learning process, you can take daily steps to enjoy a confident sense of well-being beginning tody. communication-skills first-impressions motivational-speaker passionate-living relationship-quotes self-confidence self-esteem self-esteem-quotes susan-young Susan C. Young
3ff0284 Grounded by healthy self-esteem and personal self-worth, this admirable character quality can inspire awe and reverence. communication-skills dignity first-impressions grace motivational-speaker relationship-quotes self-confidence self-esteem-quotes susan-young Susan C. Young
4003a3a "All hugs are not created equal. Some people are naturally gifted in showering others with warmth and affection. They can hug with such a sincere intention it transcends a handshake. Their hugs feel genuine, non-threatening, and are emotionally consistent with the relationship they share with the "hugee." communication-skills customer-service-quotes emotional-intelligence-quotes handshake-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
32a8935 Think of the communication that takes place in your own life on a continuous basis--at home, at work, with friends, and beyond. When you actively listen to people, you enhance communication. communication-skills customer-service-quotes healthy-conversation motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
40b5992 As you seek new opportunities to make favorable first impressions, be ever aware of the subtle effect that physical positioning and distance/closeness can have on your interactions with others and use this understanding to your advantage. communication-skills customer-service-quotes emotional-intelligence-quotes expressions-of-emotion law-of-attraction-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
40cf204 Passion is not just about the object of your focus or desires--it is the compelling emotion, fulfillment, and intense enthusiasm that it engenders. communication-quotes communication-skills confidence first-impressions integrity motivational-speaker passion relationship-quotes susan-young Susan C. Young
414bacc What About the Social Introvert? Perhaps you don't want to talk! Maybe you prefer to speak only when responding to another person. If you tend to be more reserved and less gregarious, the expression on your face will speak volumes. A pleasant expression and a genuine smile communicate friendliness and approachability that will lead you to a positive experience. Your body language engages--without words. best-motivational-speakers communication-skills customer-service-quotes first-impressions-quotes personable-and-friendly quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
415f115 Imagine how your positive attitude feels when you are enjoying a fabulous day--the sky is blue, the grass is green, the birds are singing--and all is right in your world. You are filled with boundless energy and joyful optimism. Life is great! And then . . . you cross the path of an energy vampire whose low vibe and toxic energy drains out every bit of yours--pulling you down. body-language-quotes communication-skills energy-quotes mindset-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
1939558 "Emotionally intelligent people have the capacity to understand and express their own emotions--you are in touch with your strengths and weaknesses and realize where you might like to make improvements"." communication-skills emotional-intelligence-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
41a2413 Accompanied with good eye contact, a smile serves as an immediate icebreaker to warm up relations and turn a stranger into a friend. body-language-quotes communication-skills expressions-of-emotion law-of-attraction-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes smiling-quotes susanspeaks-com Susan C. Young
426c761 Your level of education speaks on your behalf. It demonstrates your ability to establish a clear vision, prioritize your goals, and honor your commitments. Oh yeah, did I mention it also makes you smarter? branding communication-skills healthy-habits motivational-speaker quotes-by-susan-c-young relationship-quotes speaker-susan-young success-quotes Susan C. Young
42fa868 Be a source of positive energy and inspiration for others. build-confidence communication-skills mindset-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
430565f Emotionally intelligent people can focus their emotions to improve performance and productivity. communication-skills emotional-intelligence-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
4344e11 Take a searching inventory of your speech, habits, behaviors, appearance, hobbies, preferences, talents, and products. The key is what makes you distinct and unlike others. branding communication-skills motivational-speaker quotes-by-susan-c-young relationship-quotes success susan-young Susan C. Young
43af495 When you see someone smile, does it naturally make you want to smile back? When you are irritable, do you find that people mirror your irritability? When someone yawns around you, do automatically do the same? When you hear someone celebrating, do you feel inclined to join in and celebrate too? Your responses are not forced, but instinctual and empathetic. communication-skills law-of-attraction-quotes mindset-quotes mirroring motivational-speaker-susan-young neuro-linguistic-programming quotes-by-susan-c-young reciprocity relationship-quotes Susan C. Young
43c46d5 Ask anyone who has ever fallen in love at first sight and they will tell you--their mutual chemistry created an instant attraction. We have all known friends who went on a first date and knew instantly that they would spend the rest of their life with that person. Or, they knew instantly there was no chance because there was no chemistry at all. body-language-quotes communication-skills kindred-spirits mindset-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-chemistry relationship-quotes soul-mates Susan C. Young
445e561 "Top sales professionals will confirm that nurturing their "sphere of influence" is essential to their success. When trust and rapport are well cultivated, it can yield tremendous bottom-line results." best-motivational-speakers build-rapport communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
4469da7 "When Humor Falls Flat "Humor is not a "one-size fits all" guarantee. What is hilarious to one person may be offensive to another. By being emotionally intelligent and self-aware, you can discern how, when, why, or where to be funny . . . or not. You might be walking on thin ice and risk making a damaging first impression if you use humor that is: * At the expense of others. * Thoughtless sarcasm. * Belittling or condescending. * Hitting below the belt. * Creepy or profane. * Raunchy humor with sexual innuendo. * Politically incorrect. * Mean-spirited." best-motivational-speakers build-rapport communication-skills customer-service-quotes emotional-intelligence first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
44fde81 Own your truths--all of them. Be honest. Be genuine. Be straightforward. Be refreshing! communication-quotes communication-skills first-impressions personality-development relationship-quotes social-networking trust Susan C. Young
45f7623 Have you ever paid notice to the full sound range of your voice? If you have ever been in a chorus or a singing group, you already know that they will separate the group based on each singer's pitch and assign their roles accordingly. While my speaking voice has a soprano pitch, my singing voice is a lower alto. communication-skills customer-service-quotes employee-engagement motivational-leadership-speaker motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
4687ca1 By speaking in a competent and confident way, your message will sound more relevant and appropriate, reflecting you in a favorable light. communication-skills customer-service-quotes employee-engagement first-impressions-quotes motivational-leadership-speaker motivational-speaker-susan-young professional-development quotes-by-susan-c-young relationship-quotes Susan C. Young
46bf479 Dressing appropriately in one venue may be highly inappropriate in another. Yet every day we see a lack of modesty and taste, regardless of how uncomfortable it makes others feel. branding communication-skills dress-for-success motivational-speaker quotes-by-susan-c-young relationship-quotes success susan-young Susan C. Young
46daf11 Show Them You CARE. In the business world, mastering conversational skills and paying attention to the details can take you to the top and help keep you there! best-motivational-speakers communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes showing-interest speaker-susan-young trust Susan C. Young
470e92f "Every one of your first encounters begins with a "blank canvas" which provides you with unlimited opportunities to color your world in the ways you most desire." communication-skills first-impressions relationship-quotes social-networking Susan C. Young
4725068 We are all wired with a natural propensity to learn, grow, and expand. Think of the positive things that make you happy, bring you joy, deepen your understanding, and make you feel wonderful. These things enlarge and grow with positive energy, don't they? The opposite is true as well; negative things make us feel stressed, sad, angry, or overwhelmed. They leave us feeling depleted and contracted. body-language-quotes communication-skills energy-quotes expansion-quotes mindset-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
4778a1b "Well Hello Halo! It is human nature for us to make generalized judgments about a person using only a couple of traits. The "Expressivity Halo" Theory explains how we connect various personalities to specific facial expressions and assign assumptions about that person." -- communication-skills customer-service-quotes expressions-of-emotion law-of-attraction-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes smiling-quotes susanspeaks-com Susan C. Young
4789acb To cultivate bravery and courage, avoid the bystander effect. Rather than standing on the sidelines watching other people achieve their goals, jump in with both feet and get involved. communication-skills conquer-fear emotional-intelligence-quotes motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
0afcd69 Even the smartest and most successful of people will experience lower self-confidence occasionally, but the difference is that they deliberately shift out of it and refuse to stay there. charm-quotes communication-quotes communication-skills first-impressions motivational-speaker relationship-quotes self-confidence self-esteem-quotes susan-young Susan C. Young
483edcd Become keenly aware of these three layers to discover whether you're listening with interest and intent for excellent communication and understanding--or are you unintentionally sabotaging potentially phenomenal conversations. Knowledge of the listening planes will raise your awareness. And as you apply these, enjoy the surprising difference. communication-skills customer-service-quotes healthy-conversation motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
486014e Push versus Pull Marketing. Who wants to be pushed around? I certainly don't. Statements push and questions pull. Don't you prefer the latter? Questions pique interest and can keep the dialogue flowing when your other alternatives aren't as attractive or magnetic. best-keynote-speakers best-motivational-speakers communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
4907653 "Nurture a balanced perspective and don't "sweat the small stuff." charm-quotes communication-quotes communication-skills first-impressions motivational-speaker relationship-quotes self-confidence self-esteem-quotes susan-young Susan C. Young
4930101 A positive attitude will help fortify your courage to build unshakable confidence and self-esteem. build-confidence communication-skills mindset-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
494c919 ASK YOURSELF: Your closest friends want to know all about the details of your life and want to hear what is happening in your life. How can you be that type of person for others? best-keynote-speakers best-motivational-speakers communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
4965d40 Integrity is a most valued human quality. communication-quotes communication-skills confidence first-impressions integrity motivational-speaker relationship-quotes susan-young trust Susan C. Young
4985838 "Instant Access "When my twins were born, I moved abruptly from being a professional career woman to a full-time, stay-at-home mom. The role shift opened a new door of commonality which surprised and delighted me. I was instantly welcomed into a special "Motherhood Club," where before I never would have related. It felt as if I was suddenly bonded with mothers worldwide. It's important to remember--nothing stays the same, nor do we." best-motivational-speakers communication-skills customer-service-quotes emotional-intelligence first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
03ab536 With an objective eye, take an inventory of your successes and enlist the honest feedback of a trusted and respected mentor or peer. Chances are they see you in a better light than you see yourself! communication-skills first-impressions motivational-speaker passionate-living relationship-quotes self-confidence self-esteem self-esteem-quotes susan-young Susan C. Young
49a0e21 Using names with respect and consideration tells a person that you care, are present and engaged, and that you are genuinely interested in making a connection. You make them feel remembered! communication-skills customer-service-quotes employee-engagement first-impressions-quotes motivational-leadership-speaker motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes team-building Susan C. Young
4ac2d99 It is human nature for self-doubt to occasionally creep in and take up residence. It happens to even the most successful people among us. communication-skills first-impressions motivational-speaker passionate-living relationship-quotes self-confidence self-esteem self-esteem-quotes susan-young Susan C. Young
4b3447c Many salespeople make the mistake of talking about how great they are and what they bring to the table. If they would simply take a breath, shift their mindset, and instead present ways to help solve their client's problems, they would capture more new business. best-motivational-speakers communication-skills customer-service-quotes emotional-intelligence first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
328e21d Without a second look, your habits and hygiene reflect a lot about you--your thoughts, values, beliefs, priorities, self-esteem, self-respect, confidence, and every other category covered in this book that influence how people perceive you. branding communication-skills healthy-habits motivational-speaker quotes-by-susan-c-young relationship-quotes speaker-susan-young success Susan C. Young
4c7dfb8 Do you generally feel uncomfortable around people whom you perceive to be perfect? Is there really such a thing as the perfect person? Of course not! Our flaws are often what differentiates us from each other, and no person is perfect. communication-quotes communication-skills first-impressions motivational-speaker personality-development relationship-quotes social-networking susan-young trust Susan C. Young
4d07a86 When you take the high road to living a virtuous life, you are fortified by knowing that regardless of what life throws your way or what storms may rage, you are grounded in goodness. In this, you secure not only your own integrity, but you secure it in the eyes others. communication-quotes communication-skills confidence first-impressions integrity motivational-speaker relationship-quotes susan-young trust Susan C. Young
4d15582 ASK YOURSELF: Who are the people you are drawn to who bring out the best in you? How do they make you feel? Is your positive energy doing the same thing for others? body-language-quotes communication-skills energy-quotes expansion-quotes mindset-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
3232011 Any time you put yourself on the line, you risk (and maybe fear) failing, falling, being embarrassed, or looking stupid--none of which are comfortable. communication-skills emotional-intelligence-quotes initiative motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
4d8c801 Attitude. Personality. Mindset. Spirit. Essence. Perspective. Regardless of how you define your state of being, your mental, intellectual, emotional, and spiritual approaches are the basis for your existence and how you experience life. communication-quotes communication-skills first-impressions relationship-quotes social-networking Susan C. Young
4e3b104 "To help get your creative juices flowing, you might look online at lists of the "best taglines ever." Their branding ideas are genius and may be just the catalyst you need to activate your awesome!" branding communication-skills motivational-speaker quotes-by-susan-c-young relationship-quotes success susan-young Susan C. Young
4eba1de If being brave were easy, more people would be. communication-skills emotional-intelligence-quotes initiative motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
4ebb4f1 In sales, this tactic comes across as pushy, arrogant, and uncaring. It doesn't have to be this way. Admittedly, it may take great restraint to resist the temptation to dominate a conversation, but when you do, you are rewarded with an appreciation for your interest and attentiveness. Simply by changing your approach and becoming a discovery expert, you will receive relevant answers for how to better connect and serve others. best-keynote-speakers best-motivational-speakers communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
4f0ded6 "Uh-Oh . . . One year I was the guest speaker at an annual conference. The person who coordinated the agenda mistakenly typed my name as "Sue" rather than "Susan." I felt odd and a little disrespected because they didn't take the time to ask the spelling of my name. It felt awkward when I saw it on all the tables throughout the ballroom, to say the least. I asked, "Please make sure that you introduce me as Susan because I've never been called Sue." The initial impression was sticky for an instant, but they quickly made it right. The correction was shared and everything turned out fine. Even an innocent and unintentional name error can impact your first impressions. Making a joke about it once I was on stage was a light-hearted way to confirm my real name." communication-skills customer-service-quotes employee-engagement first-impressions-quotes motivational-leadership-speaker motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes team-building Susan C. Young
4f3d07c Wouldn't it be wonderful to enjoy this level of simplicity in all relationships, regardless of differences? You can. Begin taking the initiative to find common ground with others and you will soon lay solid foundations on which to build great first impressions. best-motivational-speakers communication-skills customer-service-quotes emotional-intelligence first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
4f42328 Put yourself in the driver seat by designing the best attitude possible to help you get where you need and want to go. build-confidence communication-skills mindset-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
4f5596f Passion is a catalyst for action and provides you with the emotional stamina to stick with it, regardless of the obstacles. communication-quotes communication-skills confidence first-impressions integrity motivational-speaker passion relationship-quotes susan-young Susan C. Young
4f84c1f When you make eye contact with another person, you can send thousands of silent messages without even speaking a word. No wonder eye contact can be both a direct form of communication and an elusive attribute at the same time. body-language-quotes communication-skills eye-contact-quotes law-of-attraction-quotes mirroring motivational-speaker-susan-young quotes-by-susan-c-young reciprocity relationship-quotes Susan C. Young
4f8518c You can take your power back and silence the criticism and lies NOW! communication-skills first-impressions motivational-speaker passionate-living relationship-quotes self-confidence self-esteem self-esteem-quotes susan-young Susan C. Young
4fbbaa4 A wonderful place to start is to seek role models who exemplify this way of being and try their style on for size. communication-skills dignity first-impressions grace motivational-speaker relationship-quotes self-confidence self-esteem-quotes susan-young Susan C. Young
503a139 Open-ended questions open doors for new discoveries and opportunities. They encourage others to speak their truths, share their experiences, and express their ideas. best-keynote-speakers best-motivational-speakers communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
514613c "Likened to "still waters run deep," a dignified person is able to call upon their wisdom and experience to discern a situation and expertly navigate it with grace." -- communication-skills dignity first-impressions grace motivational-speaker relationship-quotes self-confidence self-esteem-quotes susan-young Susan C. Young
5149b3e Even something as simple as ending a sentence with the tone of a question mark rather than a period can diminish a person's authority and credibility. charm-quotes communication-quotes communication-skills first-impressions motivational-speaker relationship-quotes self-confidence self-esteem-quotes susan-young Susan C. Young
514fa88 As you navigate the various zones with people, a variety of specific physical and psychological responses are elicited from them. Until you know someone, avoid invading his or her personal space. Getting closer gradually demonstrates that you like the other person. This gradual and comfortable approach begins the circle of rapport--he sees that you like him, he likes that you like him, and he reciprocates by liking you back. communication-skills customer-service-quotes emotional-intelligence-quotes expressions-of-emotion law-of-attraction-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
515c01c Choose the Happy Side of Life. Seek ways to bring humor, laughter, and joy to work. It will not only make work more fun, but it can positively impact your bottom line. best-motivational-speakers build-rapport communication-skills customer-service-quotes first-impressions-quotes fun-and-humor quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
51721ea Admittedly, there will be times when you must interact on a superficial level and adjust your behavior to fit in, go along and get along. communication-quotes communication-skills first-impressions motivational-speaker personality-development relationship-quotes social-networking susan-young trust Susan C. Young
51c8c7f When an employee, a team, or a company is passionate about their products and services, I am more inclined to bring them my business. Aren't you? communication-quotes communication-skills confidence first-impressions integrity motivational-speaker passionate-living relationship-quotes susan-young Susan C. Young
51d7606 I've Got to Trust You to Like You People want to do business with people whom they like and trust. If anything in a business presentation raises concerns or doubt about your trustworthiness, everything shuts down. And then there's little hope of moving forward in a positive way--you're done. best-motivational-speakers build-rapport communication-skills customer-service-quotes first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
51e3f6a Know your audience! With the high level of cultural sensitivity these days, it is often better to err on the side of caution. If you don't want your humor to come back and bite you, don't hurt one person to entertain another. We can have humor without making fun of other people. best-motivational-speakers build-rapport communication-skills customer-service-quotes emotional-intelligence first-impressions-quotes quotes-by-susan-c-young relationship-quotes speaker-susan-young Susan C. Young
51f8902 Your integrity is your personal code of honor and has the power to build your reputation or destroy it, establish credibility or crumble it--in one swift move. communication-quotes communication-skills confidence first-impressions integrity motivational-speaker relationship-quotes susan-young trust Susan C. Young
5284e3f The more positively centered and grounded you are in your authentic being, the more people may be drawn to you. communication-quotes communication-skills first-impressions relationship-quotes social-networking Susan C. Young
52c8ce7 People who cast a negative energy can make us feel doubtful, devalued, and disrespected. In response, we contract and are left cold as our awesome energy evaporates in their shadow. Downward emotional spirals ensue. body-language-quotes communication-skills energy-quotes expansion-quotes mindset-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
52ea2d5 A positive attitude will elevate your energy and invigorate your tasks. build-confidence communication-skills mindset-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
53651e3 Your heightened awareness of their perceptions, experiences, emotions, and personality styles can reveal why they feel the way they do so that you can choose your responses wisely and compassionately. communication-skills customer-service-quotes healthy-conversation motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
5413514 Rather than trying hard to be interesting and focusing on yourself, turn your attention to filling that need in others. best-motivational-speakers communication-skills customer-service-quotes first-impressions-quotes personable-and-friendly quotes-by-susan-c-young relationship-quotes speaker-susan-young trust Susan C. Young
5418740 Developing your EI will allow you to explore new depths of understanding in yourself and others. It will give you insight as to why people behave as they do and assist you in areas you may wish to improve. branding communication-skills healthy-habits motivational-speaker quotes-by-susan-c-young relationship-quotes speaker-susan-young success Susan C. Young
1857d4e "When I am working with groups of thirty or fewer people, there is a powerful name exercise that I do to break the ice, start with humor, and begin my program with positive energy. One by one, each person will introduce themselves using an adjective that describes their personality that starts with the first letter of their name. "Spontaneous Susan," "Dependable Dave," and "Happy Helen" are a few quick examples. The benefit for the participants is twofold: it makes each person feel good and it makes people laugh. Additionally, it enables me to learn their names so that I can integrate them into the entire presentation for full engagement and participation." communication-skills customer-service-quotes employee-engagement first-impressions-quotes motivational-leadership-speaker motivational-speaker-susan-young professional-development quotes-by-susan-c-young relationship-quotes Susan C. Young
318a11a To cultivate bravery and courage, take a deep breath & relax: When you feel fear, your body tenses up and your thoughts lead you down an anxiety-ridden path. Stop, breathe, relax. communication-skills conquer-fear emotional-intelligence-quotes motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
5600cc6 Feeling passion fuels your spirit and feeds your joy. communication-quotes communication-skills confidence first-impressions integrity motivational-speaker passion relationship-quotes susan-young Susan C. Young
31489c2 "Brian is a deeply compassionate man who was sad to learn that his work colleague, Tom, had lost his 17-year-old daughter to a drug overdose. When Tom returned to work weeks later, Brian approached him and said, "Man, I am so sorry. There are no words to express my condolences. "Brian reached out to hug Tom. At first, he was rigid and on guard, but with Brian's genuine embrace, he felt Tom release into his safety. Tom had been so incredibly strong for his wife and family that Brian's powerful hug allowed him to surrender into another man's strength. It was a memorable and powerful step towards healing. Sometimes a hug at the right time, even if spontaneous, can be the kindest thing you can do for another human being." communication-skills customer-service-quotes emotional-intelligence-quotes handshake-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
1847515 14 Ways to Become an Incredible Listener 1. Be present and provide your undivided attention. 2. Seek first to understand, then to be understood. 3. Listen attentively and respond appropriately. 4. Minimize or eliminate distractions. 5. Focus your attention and energy with singleness of purpose on what the other person is saying. 6. Quiet your mind and suspend your thoughts to make room in your head to hear what is said--in the moment! 7. Ask questions and demonstrate empathy. 8. Use your body language and nonverbal cues constructively and pay attention to theirs. 9. Follow the rhythm of their speech; hear their tone. 10. Repeat and summarize what you have heard them say to confirm understanding. 11. Be open-minded and non-defensive. 12. Respond rather than react. 13. Be respectful, calm, and positive. 14. Try to resolve conflicts, not win them. communication-skills customer-service-quotes healthy-conversation motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
0ae0ffd The process of attentive listening makes the other person feel important, valued, and heard. For Nick, listening was, and still is, love. I've never forgotten that precious moment--and the lesson! communication-skills customer-service-quotes healthy-conversation motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
5580147 Are your habits and hygiene hindering your success or making a great first impression on your behalf? branding communication-skills healthy-habits motivational-speaker quotes-by-susan-c-young relationship-quotes speaker-susan-young success Susan C. Young
551a020 To cultivate bravery and courage, Do It Scared. Being scared is a precursor to bravery, otherwise, it wouldn't be bravery, would it? Mustering the courage to stretch beyond your familiar territory is a rewarding act in itself. communication-skills conquer-fear emotional-intelligence-quotes motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
30d17c0 "In the legend of Camelot, King Arthur gave consideration as to how his knights might be positioned spatially to impart a message of power and status. He decided they would have their meetings at a round table, which meant that they were all considered equal and there was no "head of the table." He built a league based on equality and mutual respect to unify and fortify the power of teamwork." communication-skills customer-service-quotes emotional-intelligence-quotes expressions-of-emotion law-of-attraction-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
573a050 A high self-esteem can quickly deteriorate into egotism, arrogance, and an over-confidence that can backfire and turn people off. communication-skills first-impressions motivational-speaker passionate-living relationship-quotes self-confidence self-esteem self-esteem-quotes susan-young Susan C. Young
578e875 Poor habits can invalidate your credibility and undermine your success in all areas. branding communication-skills healthy-habits motivational-speaker quotes-by-susan-c-young relationship-quotes speaker-susan-young success Susan C. Young
5799da9 Once you are dressed there may be still more you can do to enhance, complement, or complete your look. Simply changing your accessories will change your entire impression. branding communication-skills dress-for-success motivational-speaker quotes-by-susan-c-young relationship-quotes success susan-young Susan C. Young
57a68e7 Become a 'good finder' and seek to acknowledge the best you see in others. communication-skills customer-service-quotes emotional-intelligence-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
57ab4d1 For sixteen years, I had a spectacular real estate career in Tallahassee, Florida. I loved receiving telephone inquiries and making cold calls. I knew that if I could meet people on the phone, I could usually turn them into buyers. communication-skills customer-service-quotes healthy-conversation motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
5805d6c Proven professionals know that by focusing on quality, you can't lose with the classics and your clothes will last longer. It's not about having expensive clothing, it is about having style. branding communication-skills dress-for-success motivational-speaker quotes-by-susan-c-young relationship-quotes success susan-young Susan C. Young
5849f62 A quality education prepares you to make a living, make better choices, and have more doors open as you build a solid life. branding communication-skills healthy-habits motivational-speaker quotes-by-susan-c-young relationship-quotes speaker-susan-young success-quotes Susan C. Young
59ba81e Authenticity respects the ebb and flow between positive and negative. The people who really know you will understand that you are not always going to be in a happy place and an occasional bad mood is acceptable. communication-quotes communication-skills first-impressions motivational-speaker personality-development relationship-quotes social-networking susan-young trust Susan C. Young
5baeed3 "To cultivate bravery and courage, may the Force be with you. Whether you fortify yourself with a positive mental attitude, affirmations, faith in God, prayer, and meditation, or an innate sense of personal destiny, you have the power to summon your courage and be brave. "Make it so, Number One!" communication-skills conquer-fear emotional-intelligence-quotes motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
5bebf07 "When your passion is aligned with your purpose, you are unstoppable! It is in that zone of high octane congruence that you are turned on and "cooking with gas." communication-quotes communication-skills confidence first-impressions integrity motivational-speaker passion relationship-quotes susan-young Susan C. Young
5c1aa4d You can re-design your life, learn a new skill, update your appearance, offer a new service, or even change your attitude. branding communication-skills motivational-speaker quotes-by-susan-c-young relationship-quotes success susan-young Susan C. Young
5c5c902 Healthy self-esteem is a commanding and powerful influence, so isn't it worth diving in deeper to ensure that you do everything possible to make your sense of self healthy, beneficial, and whole? communication-skills first-impressions motivational-speaker passionate-living relationship-quotes self-confidence self-esteem self-esteem-quotes susan-young Susan C. Young
5d9c86d When you become an actively engaged listener, you will develop the mindful awareness that active listening involves multiple layers and distinct levels. communication-skills customer-service-quotes healthy-conversation motivational-speaker-susan-young positive-first-impression-quotes quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
5517ed0 Becoming an expert not only establishes you as a leader in your field, it will make you a trusted resource that people can rely on for new and innovative ideas. In addition to raising the stakes and helping you increase your income, your expertise will serve to make a powerful first impression, which will truly help you shine and stand apart from the crowd. Having fun and meeting interesting, incredible people along the way is an added bonus! branding communication-skills healthy-habits motivational-speaker quotes-by-susan-c-young relationship-quotes speaker-susan-young success-quotes Susan C. Young
5dd841d How we feel with someone--if they improve our mood or cause our heart to sink--can determine the health of the relationship. How do you feel around them? It's a simple measurement tool. body-language-quotes communication-skills energy-quotes expansion-quotes mindset-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes Susan C. Young
5e5fc16 Confidence is silent, cool, self-assurance. charm-quotes communication-quotes communication-skills first-impressions motivational-speaker relationship-quotes self-confidence self-esteem-quotes susan-young Susan C. Young
5e9b9f8 All the elements of greater emotional awareness can weave together to ensure you make a more positive impact. communication-skills emotional-intelligence-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
5f2cf8b High fives and fist bumps have become the popular alternatives to traditional handshakes, especially among the younger generations. As a new social norm, they are used as a greeting, an approval, an acknowledgement, a celebration, and a gesture of understanding. High fives and fist bumps are also viewed as a healthier alternative to traditional handshakes because they don't spread germs. communication-skills customer-service-quotes emotional-intelligence-quotes handshake-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
5f5d719 Experts agree that color can stimulate emotions which evoke different responses. Simply by changing colors, you can change moods, communication, perceptions, energy, and expectations. branding communication-skills dress-for-success motivational-speaker quotes-by-susan-c-young relationship-quotes speaker-susan-young success Susan C. Young
5f7f35e Think of the times that others remembered your name and used it kindly. How did it make you feel? When you use someone's name it makes him or her feel recognized, appreciated, and special. communication-skills customer-service-quotes employee-engagement first-impressions-quotes motivational-leadership-speaker motivational-speaker-susan-young professional-development quotes-by-susan-c-young relationship-quotes Susan C. Young
609fa1a Your smile is a magnet for goodwill and positivity. In unison with your attitude, people gravitate to happy people! body-language-quotes communication-skills expressions-of-emotion law-of-attraction-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes smiling-quotes susanspeaks-com Susan C. Young
60a4989 "We are each a work in progress--special and unique. By learning and living the "Art of First Impressions," you can design a masterpiece of which you can be proud." -- communication-skills first-impressions relationship-quotes social-networking Susan C. Young
613e883 Strive to see the best in others, situations, and experiences. build-confidence communication-skills mindset-quotes motivational-speaker preparation-quotes quotes-by-susan-c-young relationship-quotes susan-young Susan C. Young
629cf6f Someone who is being gracious, kind, and passionate is more likely to achieve what they want in life than someone who is being petty, cruel, or resistant. communication-quotes communication-skills first-impressions relationship-quotes social-networking Susan C. Young
5509bfe Become aware of the physical distance and spatial orientation that you experience while in the company of others. Being empathetic and sensitive to a person's physical comfort zone can have a huge effect on the way in which you are received and perceived. communication-skills customer-service-quotes emotional-intelligence-quotes expressions-of-emotion law-of-attraction-quotes motivational-speaker-susan-young quotes-by-susan-c-young relationship-quotes susanspeaks-com Susan C. Young
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