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c4fab65
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What determines whether the usage is acceptable or inappropriate? If you want to make a great first impression with positive impact, it is essential that you know there is a difference.
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communication-skills
customer-service-quotes
employee-engagement
first-impressions-quotes
motivational-leadership-speaker
motivational-speaker-susan-young
professional-development
quotes-by-susan-c-young
relationship-quotes
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Susan C. Young |
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c57d93a
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A genuine smile is inviting, contagious, encouraging, and brings joy into the world. It instantly tells others that you are glad to see them, that they are important and you are approachable.
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body-language-quotes
communication-skills
eye-contact-quotes
law-of-attraction-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
smiling-quotes
susanspeaks-com
|
Susan C. Young |
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c679555
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"You will be stuck with you for the rest of your life so learn to be your own best friend. Take a moment, look at yourself in the mirror, and say, "I love you." It feels awkward at first. Do it anyway. Begin a great friendship with YOU!"
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communication-skills
dignity
first-impressions
grace
motivational-speaker
relationship-quotes
self-confidence
self-esteem-quotes
susan-young
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Susan C. Young |
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c6bdc92
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What helps people identify your Super Powers? Instead of hiring a personal PR firm to identify and promote your personal brand, ask yourself what strengths you want to be remembered by.
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branding
communication-skills
motivational-speaker
quotes-by-susan-c-young
relationship-quotes
success
susan-young
|
Susan C. Young |
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c6e62e9
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Your education can be the 'make or break' difference when a hiring manager reads your resume or invites you in for an interview. In our competitive world, today a Master's Degree has become the new differentiator that a Bachelor's Degree once was.
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branding
communication-skills
healthy-habits
motivational-speaker
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
success-quotes
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Susan C. Young |
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c6f012a
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"Animation. Enthusiasm. Sincerity. Excitement. Acceptance. Have I just described your family dog? You're happy to see him because he is so happy to see you. It is no wonder dogs are called "Man's Best Friend" with attributes like that. Their natural propensity for joy makes them among the most personable and friendly creatures on the planet. Human beings could learn a thing or two from their eager and earnest approach to life."
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best-motivational-speakers
build-rapport
communication-skills
customer-service-quotes
first-impressions-quotes
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
trust
|
Susan C. Young |
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c7438c5
|
Every professional voice coach worth their salt will bring you back to the importance of tone, pace, and pitch. While these concepts were introduced earlier in The Art of Body Language section, we can now elaborate and take a deeper dive into how you can use your voice to improve your communications.
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communication-skills
customer-service-quotes
employee-engagement
motivational-leadership-speaker
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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c7adedd
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Active listening requires being fully present and engaged in the moment.
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communication-skills
customer-service-quotes
healthy-conversation
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
|
Susan C. Young |
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c7b33b5
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When individuals feel comfortable approaching their leaders, their confidence to share ideas, discuss problems, and offer suggestions is strengthened. It emboldens them to take personal ownership and perform at higher levels within the organization.
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body-language-quotes
communication-skills
kindred-spirits
law-of-attraction
mindset-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
soul-mates
|
Susan C. Young |
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c7dba81
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I have a few friends who are confined to wheelchairs for access and mobility. I don't want to always be looking down at them while they are looking up at me. To enjoy a meaningful conversation, I'm quick to kneel beside them or pull up a chair to talk at the same height. Begin to recognize the orientation of other people and align yourself with their body position and physical needs so that you may connect on a more balanced and effective level.
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communication-skills
customer-service-quotes
emotional-intelligence-quotes
expressions-of-emotion
law-of-attraction-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
|
Susan C. Young |
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c7f501a
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What saps your energy and drains your strength? If it makes you feel bad on the inside, it will make those around you feel bad too! Don't be the energy vampire whom people want to avoid.
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body-language-quotes
communication-skills
kindred-spirits
law-of-attraction
mindset-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
soul-mates
|
Susan C. Young |
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c83090a
|
The importance of healthy habits and hygiene for making a positive first impression should go without saying; however, I would be remiss if I did not include this topic in the book, because surprisingly, many people just don't get it.
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branding
communication-skills
healthy-habits
motivational-speaker
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
success
|
Susan C. Young |
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c92f565
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Align your voice value with the tone, pace, and pitch of your listeners will help you connect on all levels.
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communication-skills
customer-service-quotes
employee-engagement
motivational-leadership-speaker
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
|
Susan C. Young |
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c948625
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Take a moral inventory of ways you may be self-sabotaging and then take proactive steps to change them.
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build-confidence
communication-skills
mindset-quotes
motivational-speaker
preparation-quotes
quotes-by-susan-c-young
relationship-quotes
susan-young
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Susan C. Young |
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c99201a
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When I meet someone who is truly genuine, I am drawn to their personality and find them easier to approach, engage, and interact with. They have no hint of false pretense, nor do I worry about hidden agendas.
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communication-quotes
communication-skills
first-impressions
personality-development
relationship-quotes
social-networking
trust
|
Susan C. Young |
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c9cb5a4
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"Have you ever had a legitimate complaint as a customer which made you angry, upset, or frustrated? How was it "handled?" If you were dealing with an inept, uncaring, or untrained employee, they may have made matters even worse by being rude, defensive, or apathetic. Simple acknowledgment and validation of your complaint is sometimes all that is needed. Without it, you're left frustrated or upset."
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communication-skills
customer-service-quotes
healthy-conversation
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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ca13411
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Your success and legacy, personally and professionally, are built through the impressions you make one encounter at a time.
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communication-skills
first-impressions
relationship-quotes
social-networking
|
Susan C. Young |
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ca2f278
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Fear is the number one reason why people do not take action. The divine irony is that most of the fears we experience are self-generated and born out of our own imaginings, hence the acronym False Evidence Appearing Real.
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communication-skills
conquer-fear
emotional-intelligence-quotes
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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ca32fbb
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Now let's look at the flip side. When a diligent and caring person receives your complaint, they have the power to turn a challenge into a triumph. Through active listening, they demonstrate that your satisfaction is their top priority. They not only seek to solve your problem, but they are dedicated to re-earning your trust, your respect, and keeping your business.
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communication-skills
customer-service-quotes
healthy-conversation
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
|
Susan C. Young |
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cabb5c7
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Is your voice value delivering the image you wish to convey? Is your voice coming across as smart, friendly, and positive or ignorant, rude, and negative?
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communication-skills
customer-service-quotes
employee-engagement
motivational-leadership-speaker
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
|
Susan C. Young |
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cb05344
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By authentically sharing when things aren't right you allow the people you care about to offer the support you may need.
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communication-quotes
communication-skills
first-impressions
motivational-speaker
personality-development
relationship-quotes
social-networking
susan-young
trust
|
Susan C. Young |
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cb46eb0
|
Look for all of the possible missteps in the following scenario. My friend Amy arrived at a consultation with her Hispanic business partner. The African American woman to whom they were delivering their presentation was a long-time friend of her partner's. Her partner was greeted with a hug and Amy was greeted with a handshake. The meeting was a great success. As it came to a close, the two friends hugged. With enthusiastic affection, Amy went to hug the African American client. The woman took a step, turned her shoulder to block the hug, and looked at Amy with dismissive anger. It was almost a defensive move. Her partner, recognizing this, put her arm around Amy to soften the situation and make light of the inappropriate gesture. Everything turned out fine, but Amy was baffled by the barrier. She was confused by the woman's reaction since their interaction had been cordial and positive. She wondered if she had been socially insensitive or culturally inappropriate. After much reflection, however, she realized that she had simply been too quick to assume familiarity. Thankfully, she earned and learned the lesson quickly to become more aware. Amy eventually earned the trust of her client and secured her valuable business.
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communication-skills
customer-service-quotes
emotional-intelligence-quotes
handshake-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
|
Susan C. Young |
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cbb49f7
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To cultivate bravery and courage, build upon your strengths and talents. What are you good at? What makes you feel confident and personally powerful? Your competencies will ground you and build your strength.
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communication-skills
conquer-fear
emotional-intelligence-quotes
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
|
Susan C. Young |
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ccbc1f1
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Being mindful of your body movement, facial expressions, voice tone, gestures, orientation, postures, and touch will help you project personal excellence for transforming your communications with others.
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body-language-quotes
communication-skills
mindset-quotes
motivational-speaker-susan-young
preparation-quotes
quotes-by-susan-c-young
relationship-quotes
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Susan C. Young |
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cd3f7a9
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Smile generously at others and you may find that their smiles are returned right back to you.
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build-confidence
communication-skills
mindset-quotes
motivational-speaker
preparation-quotes
quotes-by-susan-c-young
relationship-quotes
susan-young
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Susan C. Young |
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ce1a7c8
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Unfortunately, while people may be considerate with their illness, they often lack the same consideration with their bad attitudes, not thinking twice about spewing their negative energy on everyone around them and making others sick in the process. Talk about making a bad impression, much less setting you up for an unfavorable outcome!
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body-language-quotes
communication-skills
energy-quotes
mindset-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
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Susan C. Young |
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cf141e3
|
Since your mindset can make you or break you, how is it going? Is it representing you well or does it need a complete overhaul?
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build-confidence
communication-skills
mindset-quotes
motivational-speaker
preparation-quotes
quotes-by-susan-c-young
relationship-quotes
susan-young
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Susan C. Young |
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cf9b21a
|
What do confidence and command look like when you see them? Moving one step past a healthy self-esteem, they project an air of authority, respect, and deliberate intention.
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charm-quotes
communication-quotes
communication-skills
first-impressions
motivational-speaker
relationship-quotes
self-confidence
self-esteem-quotes
susan-young
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Susan C. Young |
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cfb49a9
|
When people are not passionate about their goals, everything is more of a struggle.
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communication-quotes
communication-skills
confidence
first-impressions
integrity
motivational-speaker
passion
relationship-quotes
susan-young
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Susan C. Young |
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cff3755
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Your personal integrity, defined as being honest and having strong moral principles, communicates whether (or not) you can be trusted.
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communication-quotes
communication-skills
confidence
first-impressions
integrity
motivational-speaker
relationship-quotes
susan-young
trust
|
Susan C. Young |
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d05d4b4
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Developing a positive attitude is one of the most transformational things you can do to shift your mindset, improve your disposition, manifest good things, and attract quality people into your life.
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build-confidence
communication-skills
mindset-quotes
motivational-speaker
preparation-quotes
quotes-by-susan-c-young
relationship-quotes
susan-young
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Susan C. Young |
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d092e2f
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When a leader nurtures an environment of trust, respect, and honesty--business soars, creativity and problem-solving are inspired, and collaboration enables people get more done in less time.
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best-motivational-speakers
build-rapport
communication-skills
customer-service-quotes
first-impressions-quotes
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
trust
|
Susan C. Young |
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d0caf36
|
A positive attitude will not only make you more fun to be around, but it will bring more happiness and joy both into your life and the lives of those around you.
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build-confidence
communication-skills
mindset-quotes
motivational-speaker
preparation-quotes
quotes-by-susan-c-young
relationship-quotes
susan-young
|
Susan C. Young |
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d0d22f8
|
Physical touch is one of my primary love languages. For those of us who share this love language, touching is an endearing gesture of affection, appreciation, and connection. It is not intended to be inappropriate in any way when we hug you upon meeting, pat your back, or squeeze your arm. For us, it is an enthusiastic demonstration of friendship. However, there are many people who do NOT like to be touched--men or women. In spite of our good intentions, touching can make others feel awkward, offended, and in the worst-case scenario, violated. It is crucial to be vigilant and socially aware enough that you can read people's cues to know when to pull back and contain yourself.
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communication-skills
customer-service-quotes
emotional-intelligence-quotes
handshake-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
|
Susan C. Young |
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d165043
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Check Your Ego at the Door. A big part of creating valuable, long-term connections requires setting your ego aside. For some, it's a struggle to not be the center of attention, of the conversation, or of the universe! People feel more valued, respected, and connected when they feel seen and heard. And that's hard to do if it's always all about you. Once you get into the practice of connecting and communicating with people in a way that draws them to you, conversations will be more engaging, and the end result is much more rewarding.
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best-motivational-speakers
communication-skills
customer-service-quotes
first-impressions-quotes
quotes-by-susan-c-young
relationship-quotes
showing-interest
speaker-susan-young
trust
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Susan C. Young |
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d2de00c
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To 'up your game' means, simply, to make the effort to improve what you are doing--to amplify, boost, or strengthen your talents or performance.
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communication-skills
first-impressions
relationship-quotes
social-networking
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Susan C. Young |
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d334b36
|
When they are authentically engaged, their positive impressions create memorable moments and leave a lasting impact. Physical beauty becomes irrelevant because their exuberance and engagement bring out the beauty in you.
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charm-quotes
communication-quotes
communication-skills
first-impressions
motivational-speaker
relationship-quotes
self-confidence
self-esteem-quotes
susan-young
|
Susan C. Young |
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d3446df
|
Dignity is an inherent value and human virtue which represents the best of mankind.
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communication-skills
dignity
first-impressions
grace
motivational-speaker
relationship-quotes
self-confidence
self-esteem-quotes
susan-young
|
Susan C. Young |
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d353b06
|
To cultivate bravery and courage, ground yourself in your character values: Building a solid foundation of integrity and character will fortify your confidence to face down fears and take bold action.
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communication-skills
conquer-fear
emotional-intelligence-quotes
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
|
Susan C. Young |
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d37135e
|
As we explore this valuable non-verbal language, please note that these principles do not apply in many cultures around the world. In some cultures, direct eye contact may offend, affront, violate, or threaten.
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body-language-quotes
communication-skills
eye-contact-quotes
law-of-attraction-quotes
mirroring
motivational-speaker-susan-young
quotes-by-susan-c-young
reciprocity
relationship-quotes
|
Susan C. Young |
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d38bc78
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As a professional speaker, Susanne travels all over the country and practically lives on airplanes. One day as she entered security to board yet another flight, she was struck by the poise, posture, and gestures of the man in front of her in line. As a communications expert, she observed his excellent presentation with appreciation and awe. The gentleman was dressed impeccably in a crisp white shirt and well-fitted suit and he sported a new haircut. She watched him as he removed his flawless leather belt, his gold money clip, and well-polished shoes. (And of course, he had Listerine in a baggie to ensure fresh breath!) The care with which he dismantled was impressive. His poised and fluid movements were deliberate and respectful of his personal possessions. As he regrouped and proceeded down the concourse, she was struck by how his stance and carriage intrigued and impressed her. His projection of elegance created a presence of pride and dignity. He left a remarkable impression.
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communication-skills
customer-service-quotes
expressions-of-emotion
law-of-attraction-quotes
motivational-speaker-susan-young
posture-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
|
Susan C. Young |
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d4c7d87
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Grace is an attitude of generosity toward our fellow humans. We are not easily offended and do not look to judge and label others. With a spirit of graciousness, we are amiable, benevolent, and charitable.
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communication-skills
dignity
first-impressions
grace
motivational-speaker
relationship-quotes
self-confidence
self-esteem-quotes
susan-young
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Susan C. Young |
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d52b441
|
Mirroring is a powerful neuro-linguistic programming technique that can be used to bond with others, build rapport, and reach mutual understanding more quickly. You may already be using it instinctively without even being aware.
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communication-skills
law-of-attraction-quotes
mindset-quotes
mirroring
motivational-speaker-susan-young
neuro-linguistic-programming
quotes-by-susan-c-young
reciprocity
relationship-quotes
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Susan C. Young |
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d534bc9
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Science proves that what appears to be solid is simply moving at a slower rate. Whereas, what is moving, grooving, and flowing, has a higher rate of vibration. We as humans work the same way.
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body-language-quotes
communication-skills
energy-quotes
mindset-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
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Susan C. Young |
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d59cc01
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When employees are motivated and love what they do you will see higher productivity, less turnover, healthier communication, increased loyalty, and a happier environment.
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communication-quotes
communication-skills
confidence
first-impressions
integrity
motivational-speaker
passionate-living
relationship-quotes
susan-young
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Susan C. Young |
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d59d780
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"Stepping out and stepping up can be an intimidating experience, especially in social situations where the outcomes are unpredictable and uncertain. Have you ever been reluctant to . . . * Say "no?" * Request help? * Ask for a raise? * Stand up to a bully? * Talk about tough topics? * Confront a friend or spouse? * Speak up and share your opinion? * Begin a conversation with a stranger? * Deliver a presentation or speak in public? * Talk about the "white elephant" in the room? * Befriend people who are much different than you? * Make sales calls because you don't want to be rejected? * Approach a new group of people at a networking event? * Go to an event by yourself where you did not know anyone? Each of these scenarios can strike fear in the hearts of many because each involves risk and potential discomfort. Life holds endless circumstances with a broad and diverse range of challenge or conflict that require you to be brave." --
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communication-skills
emotional-intelligence-quotes
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
take-the-initiative
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Susan C. Young |
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d5ed320
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Your thoughts, beliefs, and interpretations initiate and largely determine how you experience your reality.
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build-confidence
communication-skills
mindset-quotes
motivational-speaker
preparation-quotes
quotes-by-susan-c-young
relationship-quotes
susan-young
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Susan C. Young |
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d6aca42
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Take steps to be humble, sincere, and authentic, and apologize if necessary. If a relationship is valuable to you, it is worth your concern and effort to make it right.
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best-motivational-speakers
build-rapport
communication-skills
customer-service-quotes
first-impressions-quotes
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
trust
|
Susan C. Young |
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d70f6ad
|
Self-confident people tend to be optimistic thinkers and focus on the positives.
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charm-quotes
communication-quotes
communication-skills
first-impressions
motivational-speaker
relationship-quotes
self-confidence
self-esteem-quotes
susan-young
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Susan C. Young |
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d78f5bc
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"I have noticed generational humor exists as well. Since our frames of reference and cultural influences vary, there is a lot of room for misinterpretation and the potential to not "get it."
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best-motivational-speakers
build-rapport
communication-skills
customer-service-quotes
emotional-intelligence
first-impressions-quotes
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
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Susan C. Young |
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d79b73f
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ASK YOURSELF: Are your facial expressions in alignment with your true personality? Are they working on your behalf to project the best impression possible?
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communication-skills
customer-service-quotes
expressions-of-emotion
law-of-attraction-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
smiling-quotes
susanspeaks-com
|
Susan C. Young |
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d7b0e2c
|
To position yourself as an expert, share your knowledge with others. Deliver presentations and teach others on your topic. Look what TED Talks have done for normal people who simply presented their passion and thereby launched careers, fame, and fortune. Interact with your target market. Maximize use of the Internet and SEO.
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branding
communication-skills
motivational-speaker
quotes-by-susan-c-young
quotes-on-expert
relationship-quotes
speaker-susan-young
success-quotes
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Susan C. Young |
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d7e5e83
|
If you can establish yourself in the community as a giver, those people with whom you associate yourself will extend your branding far beyond you.
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communication-skills
confidence
first-impressions
generosity-quotes
integrity
motivational-speaker
passionate-living
relationship-quotes
susan-young
|
Susan C. Young |
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d82d15e
|
Be a Discovery Expert. Be inquisitive. A wonderful way to get to know someone is simply by asking questions. The more you ask, the more you can learn . . . about people, work, life.
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best-motivational-speakers
build-rapport
communication-skills
customer-service-quotes
discretion
first-impressions-quotes
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
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Susan C. Young |
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d863eef
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"Palm Reading 101 * Palm Up-- Conveys openness, service, humility, and sympathy. * Palm Down--Demonstrates authority, superiority, and control. * Palm Vertical--Shows you are meeting on equal terms with a mutually respectful greeting. * Palm Wet, Cold, or Clammy--Ick! The "dead fish" is creepy. Make your hands warm and dry before reaching out to touch someone, please! It can also be conveyed as being nervous or over-excited. * Palm Perfect--This is my favorite. Better known as the "hand hug." While you are shaking hands with your right hand, place your left hand on top, wrapping both people in warmth and trust. This two-handed shake illustrates affection, caring, or concern, especially when you then reach up to grasp their arm or shoulder."
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communication-skills
customer-service-quotes
emotional-intelligence-quotes
handshake-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
|
Susan C. Young |
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d887b4a
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One of the most compelling things about you is the energy you put forth--whether it is positive, negative, or neutral. And that is only the beginning.
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body-language-quotes
communication-skills
mindset-quotes
motivational-speaker-susan-young
preparation-quotes
quotes-by-susan-c-young
relationship-quotes
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Susan C. Young |
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d8cd0e4
|
"Along with the "Law of Attraction" there is also an "Attractor Factor" for easily building camaraderie and commonality for making a positive first impression. Seek to find: 1. Shared History 2. Shared Stories 3. Shared Interests 4. Shared Attitudes 5. Shared Experiences 6. Shared Beliefs and Values"
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best-motivational-speakers
communication-skills
customer-service-quotes
emotional-intelligence
first-impressions-quotes
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
trust
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Susan C. Young |
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d8d4abc
|
If people would read more of these humor books, they wouldn't need all those self-improvement books!
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best-motivational-speakers
build-rapport
communication-skills
customer-service-quotes
emotional-intelligence
first-impressions-quotes
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
|
Susan C. Young |
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d8e8dfd
|
Use positive affirmations to shift your mindset and re-train your brain for positivity.
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body-language-quotes
communication-skills
kindred-spirits
law-of-attraction
mindset-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
soul-mates
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Susan C. Young |
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d933c90
|
As you navigate the various zones with people, a variety of specific physical and psychological responses is elicited from them. Until you know someone, avoid invading his or her personal space. Getting closer gradually demonstrates that you like the other person. This gradual and comfortable approach begins the circle of rapport--he sees that you like him, he likes that you like him, and he reciprocates by liking you back.
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communication-skills
customer-service-quotes
emotional-intelligence-quotes
expressions-of-emotion
law-of-attraction-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
|
Susan C. Young |
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da0bcfa
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Developing your emotional intelligence will allow you to explore new depths of understanding in yourself and others.
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communication-skills
emotional-intelligence-quotes
motivational-speaker
preparation-quotes
quotes-by-susan-c-young
relationship-quotes
susan-young
|
Susan C. Young |
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da4fb5d
|
You magnetize what you are being. You give a smile . . . you get a smile back. If you point fingers with anger, you will get anger in return. If you are obsessing about scarcity, you will continue to live in lack. If you focus on nurturing friends, you will enjoy more enriching relationships.
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body-language-quotes
communication-skills
kindred-spirits
law-of-attraction
mindset-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
soul-mates
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Susan C. Young |
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da82a76
|
She is so secure in her beautifully imperfect self that she would welcome you with open arms, no judgment, and complete acceptance.
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communication-quotes
communication-skills
first-impressions
motivational-speaker
personality-development
relationship-quotes
social-networking
susan-young
trust
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Susan C. Young |
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daa7324
|
Ask yourself and become more aware--are you . . . * Speaking poorly of others in judgment, gossip, and intolerance? * Looking for, dwelling on, and obsessing over the negative? * Being grumpy, negative, and infecting others with your bad attitude or victim mentality?
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body-language-quotes
communication-skills
kindred-spirits
law-of-attraction
mindset-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
soul-mates
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Susan C. Young |
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daacbe4
|
Absolutely everything associated with your success is relationship based and emotionally connected. Developing your emotional intelligence is one of the wisest action you can take for personal and professional transformation.
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communication-skills
emotional-intelligence-quotes
motivational-speaker
preparation-quotes
quotes-by-susan-c-young
relationship-quotes
susan-young
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Susan C. Young |
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daaf99a
|
Is chemistry a biological reaction which supports the propagation of our species? Or is it simply about being excited to find someone with mutually shared values, passions, interests, or experiences? Or is it because you have the same energy, vibrate at the same frequency, or share the same attitude? Regardless of how it happens, a robust and healthy chemistry is always a nice surprise and something to be celebrated.
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body-language-quotes
communication-skills
kindred-spirits
mindset-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-chemistry
relationship-quotes
soul-mates
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Susan C. Young |
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dabbe03
|
Standing in your personal truth enables you to transcend social layers of happenstance and get to the heart of matters--revealing what is raw and real.
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communication-quotes
communication-skills
first-impressions
personality-development
relationship-quotes
social-networking
|
Susan C. Young |
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dacb505
|
At times, maintaining a positive attitude and outlook takes great risk, courage, toughness, and flexibility. It is not easy to stay positive in a cynical and negative world.
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build-confidence
communication-skills
mindset-quotes
motivational-speaker
preparation-quotes
quotes-by-susan-c-young
relationship-quotes
susan-young
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Susan C. Young |
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dbae653
|
The days of the pushy salesmen and self-serving narcissists are over. That type of behavior quickly alienates and pushes people away because it offends and can't be trusted.
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communication-quotes
communication-skills
first-impressions
personality-development
relationship-quotes
social-networking
trust
|
Susan C. Young |
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dccbbf8
|
"Don't you love meeting an approachable person? They roll out the proverbial "welcome mat." Their energy and engaging openness make us feel safe. They project the messages, "I'm so glad to meet you. I like you. Tell me more about you. I'm so glad that you're here," without even saying a word."
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body-language-quotes
communication-skills
kindred-spirits
law-of-attraction
mindset-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
soul-mates
|
Susan C. Young |
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ddff4fb
|
"According to the "universality studies" conducted by psychologists Paul Ekman, Carroll Izard, and Friesen (1969-1972), the words Happiness. Fear. Anger. Sadness. Contempt. Surprise. Disgust. describe the natural expressions of emotion shared by the entire human race."
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communication-skills
customer-service-quotes
expressions-of-emotion
law-of-attraction-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
smiling-quotes
susanspeaks-com
|
Susan C. Young |
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de02991
|
While having a strong character foundation may not sell newspapers, increase TV ratings, or make a person famous, it's essential for building a life that is meaningful and matters.
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communication-quotes
communication-skills
confidence
first-impressions
integrity
motivational-speaker
relationship-quotes
susan-young
trust
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Susan C. Young |
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dfd7102
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Coordinating your gestures with someone's subtle behaviors, can help you gain understanding, realize comfortable compatibility, and develop mutual trust.
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communication-skills
law-of-attraction-quotes
mindset-quotes
mirroring
motivational-speaker-susan-young
neuro-linguistic-programming
quotes-by-susan-c-young
reciprocity
relationship-quotes
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Susan C. Young |
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e0290b7
|
"15. "We all want to be happy and feel valued. We want love, connection, respect, confidence, health, vitality, passion, kindness, and success. When you generously provide these emotions for others, you activate the law of attraction to magnetize the same experiences for you."
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communication-skills
confidence
first-impressions
generosity-quotes
integrity
motivational-speaker
passionate-living
relationship-quotes
susan-young
|
Susan C. Young |
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e05d75a
|
To cultivate bravery and courage, interview brave people and learn their secrets. Whom do you know that displays courage and confidence? Ask them for their best practices, mimic their actions, follow their steps, utilize their methods. Ask if they will mentor you.
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communication-skills
conquer-fear
emotional-intelligence-quotes
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
|
Susan C. Young |
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e0df21e
|
Self-confident people face their fears head-on and are willing to take risks.
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charm-quotes
communication-quotes
communication-skills
first-impressions
motivational-speaker
relationship-quotes
self-confidence
self-esteem-quotes
susan-young
|
Susan C. Young |
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e0e5b0b
|
What makes one person approachable and another one not? That simple difference alone can make or break your success in your life, in your relationships, and in your career.
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body-language-quotes
communication-skills
kindred-spirits
law-of-attraction
mindset-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
soul-mates
|
Susan C. Young |
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e159375
|
Finding commonality with another person can help you create an instant bond by transcending social differences and going straight to creating rapport. Finding common ground allows you to connect the dots in the big picture to discover what feels most comfortable, how to connect, and where you might fit in when meeting new people.
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best-motivational-speakers
communication-skills
customer-service-quotes
emotional-intelligence
first-impressions-quotes
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
trust
|
Susan C. Young |
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e19040c
|
Do you have a dream or desire that is burning a hole in your soul? Something that lights your fire and brings you simple pleasure?
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communication-quotes
communication-skills
confidence
first-impressions
integrity
motivational-speaker
passionate-living
relationship-quotes
susan-young
|
Susan C. Young |
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e1b67dc
|
When trust is broken, foundational cracks occur which weaken the entire relationship. As with concrete, no amount of filling and patching you apply with the hope of fortifying the fracture will ever repair the weakness caused by the rift.
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best-motivational-speakers
build-rapport
communication-skills
customer-service-quotes
first-impressions-quotes
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
trust
|
Susan C. Young |
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e20d470
|
Are you being real? When people meet you, are you straight up and natural--the real deal? If you are, then you will appreciate what it means to approach life always being YOU.
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communication-quotes
communication-skills
first-impressions
personality-development
relationship-quotes
social-networking
|
Susan C. Young |
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e23686e
|
You are the only one who can choose your attitude for you.
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build-confidence
communication-skills
mindset-quotes
motivational-speaker
preparation-quotes
quotes-by-susan-c-young
relationship-quotes
susan-young
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Susan C. Young |
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e255f14
|
13 Ways to Make Other People Feel Important 1. Ask people questions about themselves, their interests, their families, their passions and their lives. 2. Catch people doing things right, pat them on the back, and acknowledge them for a job well done. 3. Celebrate their successes. 4. Be lavish in your compliments and sincere in your praise. 5. Be appreciative and say thank you. 6. Listen with genuine interest. 7. Respect their opinions. 8. Encourage people with words of affirmation and validation. 9. Brag about people behind (and in front of) their backs. 10. Make the time and space to be fully present and engaged. 11. Spend quality time together. 12. Share your authentic self and be real. 13. Offer comfort and compassion.
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best-motivational-speakers
communication-skills
customer-service-quotes
emotional-intelligence
first-impressions-quotes
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
trust
|
Susan C. Young |
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e2b9ae9
|
When adversity hits, reframe the challenge and find lessons learned; acknowledge gifts that have come from the pain.
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build-confidence
communication-skills
mindset-quotes
motivational-speaker
preparation-quotes
quotes-by-susan-c-young
relationship-quotes
susan-young
|
Susan C. Young |
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e2d062e
|
Well-crafted and open-ended questions typically begin with What, Why, When, Who, How, and Where, all of which can prompt the most delightful of conversations.
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best-keynote-speakers
best-motivational-speakers
communication-skills
customer-service-quotes
first-impressions-quotes
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
trust
|
Susan C. Young |
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e34261f
|
Your attitude is hard to conceal; it's evident before you ever say hello.
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build-confidence
communication-skills
mindset-quotes
motivational-speaker
preparation-quotes
quotes-by-susan-c-young
relationship-quotes
susan-young
|
Susan C. Young |
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e345437
|
"Become your own best friend--smile and say "I love you" to yourself occasionally."
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communication-skills
first-impressions
motivational-speaker
passionate-living
relationship-quotes
self-confidence
self-esteem
self-esteem-quotes
susan-young
|
Susan C. Young |
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e3e0f7c
|
Active listening is one of the best services a company can provide.
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communication-skills
customer-service-quotes
healthy-conversation
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
|
Susan C. Young |
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e446f7b
|
Energy & Aura. You release your own distinctive energy signature which naturally produces a physical presence. When you emit positive energy, thoughts, feelings, and vibrations, you attract more positives into your life.
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communication-skills
customer-service-quotes
emotional-intelligence-quotes
eye-contact-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
|
Susan C. Young |
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e4630ff
|
"How can you stand apart from the herd? How can you start to be noticed so people will remember you? How can you be heard above the noise? "What is your personal branding that makes you special, unique, individual, and memorable?"
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branding
communication-skills
motivational-speaker
quotes-by-susan-c-young
relationship-quotes
success
susan-young
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Susan C. Young |
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e575e31
|
You are the only one who can determine what feels right to you. Before baring your soul to the world and telling it all, consider a few scenarios which deserve your discretion. * Does your date really need to hear what a jerk your ex was and why your marriage ended? * Will disclosing details of your childhood betray the people who love you the most? * Will disclosing your health history create unfair bias? * Will revealing the dysfunctions of your last team help you get that new job or improve the new team? * Will telling someone how you screwed up alienate their affection or friendship? * Will exerting your opinion alienate others and make them avoid you? * Will talking smack about your competitor build consumer confidence?
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best-motivational-speakers
build-rapport
communication-skills
customer-service-quotes
discretion
first-impressions-quotes
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
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Susan C. Young |
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e57de3b
|
Mirroring is especially helpful when our differences may divide. Think of the times when you have made a diligent effort to speak in another person's native language to communicate and connect with comfort. By doing this, you are extending a considerate courtesy to meet them where they are, thus removing barriers and improving engagement.
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communication-skills
law-of-attraction-quotes
mindset-quotes
mirroring
motivational-speaker-susan-young
neuro-linguistic-programming
quotes-by-susan-c-young
reciprocity
relationship-quotes
|
Susan C. Young |
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e59b4dd
|
"The way you deliver the words you say becomes your "vocal image. This "vocal image" can make or break your first impressions, impact your communication, and determine how people respond to you."
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communication-skills
customer-service-quotes
employee-engagement
motivational-leadership-speaker
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
|
Susan C. Young |
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e5c4d08
|
Life wasn't meant to be so serious. Enjoy life, be fun, spend time with people who make you happy, widen that smile, and laugh out loud. Learn to laugh at yourself.
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best-motivational-speakers
build-rapport
communication-skills
customer-service-quotes
emotional-intelligence
first-impressions-quotes
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
|
Susan C. Young |
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e61c51a
|
People who exude genuine charm & charisma seem to possess a heightened sensitivity to the feelings of others--delivering gentle manners, gracious compliments, and sincere interest.
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charm-quotes
communication-quotes
communication-skills
first-impressions
motivational-speaker
relationship-quotes
self-confidence
self-esteem-quotes
susan-young
|
Susan C. Young |
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e6a5ca8
|
Why would you be anything other than your unique and best self?
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communication-quotes
communication-skills
first-impressions
personality-development
relationship-quotes
social-networking
|
Susan C. Young |
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e6bde10
|
There will be times when you would be wise to err on the side of caution. And rather than making a magnificent misstep, zip your lip and bite your tongue for personal and professional self-preservation.
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best-motivational-speakers
build-rapport
communication-skills
customer-service-quotes
discretion
first-impressions-quotes
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
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Susan C. Young |
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e73c48e
|
When you choose a career that is aligned with your passion, the work becomes irrelevant because anticipation and fulfillment can outweigh everything.
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communication-quotes
communication-skills
confidence
first-impressions
integrity
motivational-speaker
passionate-living
relationship-quotes
susan-young
|
Susan C. Young |
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e7759f1
|
When you feel low self-confidence, it is usually the result of the negative thoughts your inner critic whispers in the darkness of your mind.
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charm-quotes
communication-quotes
communication-skills
first-impressions
motivational-speaker
relationship-quotes
self-confidence
self-esteem-quotes
susan-young
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Susan C. Young |
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e783df2
|
I attended a symposium to hear Shilagh Mirgain, Ph.D. speak on Mindful Leadership. Throughout her program, I made sure to make eye contact and smile to support, affirm, and engage with her presentation. When audience members do this for me, it adds an extra punch of dynamic energy that enriches my presentations and improves my performance.
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body-language-quotes
communication-skills
expressions-of-emotion
law-of-attraction-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
smiling-quotes
susanspeaks-com
|
Susan C. Young |
|
e78c686
|
As humans, we are all insecure to a certain degree, and we don't want to risk looking stupid, being rejected, or feeling awkward.
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body-language-quotes
communication-skills
kindred-spirits
law-of-attraction
mindset-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
soul-mates
|
Susan C. Young |
|
e7b7f6c
|
Their confidence gives those they lead the assurance that their words and their actions are reliable.
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charm-quotes
communication-quotes
communication-skills
first-impressions
motivational-speaker
relationship-quotes
self-confidence
self-esteem-quotes
susan-young
|
Susan C. Young |
|
e94b1b2
|
The way you walk, talk, stand, and carry yourself sends messages to others that can attract or repel, encourage or discourage, and impress or depress.
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body-language-quotes
communication-skills
mindset-quotes
motivational-speaker-susan-young
preparation-quotes
quotes-by-susan-c-young
relationship-quotes
|
Susan C. Young |
|
e98d8e8
|
It's not bravery unless you are doing something which causes you to feel afraid. Unless there is some degree of fear or apprehension involved, bravery is not even needed.
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communication-skills
emotional-intelligence-quotes
initiative
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
|
Susan C. Young |
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e999aa6
|
"Strategic Commonality "Social media has capitalized on helping people find others who share their similar interests, shared experiences, and common passions. With social media, we are easily able to target potential customers who would be ideal for our business pursuits and professional development."
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best-motivational-speakers
communication-skills
customer-service-quotes
emotional-intelligence
first-impressions-quotes
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
trust
|
Susan C. Young |
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ea59fb1
|
Sharing your passion with others will not only enlighten them to your dedication and commitment, it can enable you to garner their participation, collaboration, cooperation, and endorsement.
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communication-quotes
communication-skills
confidence
first-impressions
integrity
motivational-speaker
passion
relationship-quotes
susan-young
|
Susan C. Young |
|
ea6ed4d
|
The Art of First Impressions for Positive Impact is based on the premise that when you become self-aware and learn how to shine bright as your best self, you can transform your relationships in life and in business.
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communication-skills
emotional-intelligence-quotes
motivational-speaker
preparation-quotes
quotes-by-susan-c-young
relationship-quotes
susan-young
|
Susan C. Young |
|
eaaba0b
|
These special people are genuinely warm, sincerely kind, and put people at ease with their inviting nature and light-hearted conversation. They are easy to talk to, easy to like, and bring a positive vibe to even the most stressful situations.
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best-motivational-speakers
build-rapport
communication-skills
customer-service-quotes
first-impressions-quotes
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
trust
|
Susan C. Young |
|
eab3d63
|
If you're always taking, you will inevitably experience resistance and struggle. Without realizing it, you may be creating a firewall that is blocking you from receiving exactly the things you most desire.
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|
communication-skills
confidence
first-impressions
generosity-quotes
integrity
motivational-speaker
passionate-living
relationship-quotes
susan-young
|
Susan C. Young |
|
eaf7bbb
|
Your way of being impacts your happiness and outcomes--the wisdom of your choices, your confidence and courage, your self-esteem, how you are perceived and received by others, and the quality of your relationships.
|
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communication-quotes
communication-skills
first-impressions
relationship-quotes
social-networking
|
Susan C. Young |
|
eafb059
|
ASK YOURSELF: Do you appear self-confident or unsure? Do you project a calm demeanor or scream instability? Do you come across as a leader or try to stay invisible? Do you walk with purpose and intention or doubt and trepidation? Do you look vibrant and energetic, or stressed out and overwhelmed?
|
|
communication-skills
customer-service-quotes
expressions-of-emotion
law-of-attraction-quotes
motivational-speaker-susan-young
posture-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
|
Susan C. Young |
|
eb09b5a
|
"Guard your energy by setting boundaries, just saying 'no," and limiting your interactions with people who drain you. The measure--how do they make you feel?"
|
|
body-language-quotes
communication-skills
kindred-spirits
law-of-attraction
mindset-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
soul-mates
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Susan C. Young |
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When you have scheduled an appointment, or have made a commitment, you have essentially made a promise. Keep your promises. Being punctual demonstrates your consideration for others and that you can be depended upon.
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communication-skills
make-a-great-first-impression
motivational-speaker
punctuality-quotes
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
success-quotes
time-management-quotes
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Susan C. Young |
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Dignity impacts everything in your life. It affects the quality of your internal world for how you see, feel, and think about yourself.
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communication-skills
dignity
first-impressions
grace
motivational-speaker
relationship-quotes
self-confidence
self-esteem-quotes
susan-young
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Susan C. Young |
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If your self-talk leans toward the negative, the continual bashing will become debilitating
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charm-quotes
communication-quotes
communication-skills
first-impressions
motivational-speaker
relationship-quotes
self-confidence
self-esteem-quotes
susan-young
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Susan C. Young |
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Is it better to be interested or interesting? Good question. People will be more interested in you when you first demonstrate that you are interested in them.
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best-motivational-speakers
communication-skills
customer-service-quotes
first-impressions-quotes
personable-and-friendly
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
trust
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Susan C. Young |
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The best safeguards you have are to live with dignity, love, and self-respect, and to make choices you can be proud of in the first place. Even as an adult, I still think to myself--what would my mother say?
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best-motivational-speakers
build-rapport
communication-skills
customer-service-quotes
discretion
first-impressions-quotes
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
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Susan C. Young |
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We've all met people who are beautiful on the outside, however, when they open their mouths to speak, they have nothing of substance to contribute.
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communication-quotes
communication-skills
first-impressions
personality-development
relationship-quotes
social-networking
trust
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Susan C. Young |
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Throughout your life, thousands of people will cross your path. Some you will remember fondly. Some you will remember negatively. Others will slip by unnoticed, perhaps because they were neutral, unengaged or, quite frankly, unimpressive.
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communication-skills
first-impressions
relationship-quotes
social-networking
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Susan C. Young |
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Smiling is one of your most powerful non-verbal behaviors. People do read a book by its cover and these expressions provide glimpses into what they will find inside.
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communication-skills
customer-service-quotes
expressions-of-emotion
law-of-attraction-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
smiling-quotes
susanspeaks-com
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Susan C. Young |
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The Art of Being lays the foundation for your first impressions, because if you get this part wrong not much else matters. All other efforts may be diminished or wasted.
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communication-quotes
communication-skills
first-impressions
relationship-quotes
social-networking
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Susan C. Young |
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Think and act positively by focusing on the positives in yourself, other people, and situations.
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communication-skills
confidence-and-attitude
confidence-quotes
first-impressions
motivational-speaker
relationship-quotes
self-confidence
self-esteem-quotes
susan-young
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Susan C. Young |
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ee976be
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Celebrate the success of others and they will be happy to see you succeed.
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build-confidence
communication-skills
mindset-quotes
motivational-speaker
preparation-quotes
quotes-by-susan-c-young
relationship-quotes
susan-young
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Susan C. Young |
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Be inquisitive. You already know what you know. A straightforward way to learn something new is simply by asking questions. The more you ask, the more you can learn . . . about life and work, about other people, and about yourself.
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best-keynote-speakers
best-motivational-speakers
communication-skills
customer-service-quotes
first-impressions-quotes
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
trust
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Susan C. Young |
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5 Tips for Mirroring Others 1. Body language. When they smile, you smile. When they lean back in their chair, you lean back in your chair. When they cross their legs or fold their arms, you do the same. 2. Vocabulary or specific words. Notice their language and the words they choose and use--their keywords, expressions, expletives, or phrases. 3. Communication style. People receive, process, and deliver information in different ways. Notice whether someone is results driven or relaxed, emotional or pragmatic, talkative or observant. Recognizing their style will enable you to adapt your style to theirs to build rapport and improve communication. 4. Vocal style. a. Speech rate--If they are talking fast, you talk fast. If they are talking slowly, you talk slowly. Consider rhythm, pace, and tempo. b. Volume--If they are speaking quietly and softly, match their volume. c. Tone--Mirror their emotion, tone, and pitch. You can even seek to mirror their grammar and dialect, as long as it is discreet and respectful.
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body-language-quotes
communication-skills
law-of-attraction-quotes
mirroring
motivational-speaker-susan-young
quotes-by-susan-c-young
reciprocity
relationship-quotes
selling-success-quotes
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Susan C. Young |
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ef9f3ad
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Punctuality Plus. When you have scheduled an appointment, or have made a commitment, you have essentially made a promise. Being punctual demonstrates your consideration for others and that you can be depended upon.
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branding
communication-skills
healthy-habits
motivational-speaker
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
success
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Susan C. Young |
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f0cdf77
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Smiling is truly one of the most generous gifts you can give to another. You never know when your smile may inspire the sad, encourage the hopeless, heal a heart, or change someone's world for the better.
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communication-skills
expressions-of-emotion
law-of-attraction-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
smiling-quotes
susanspeaks-com
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Susan C. Young |
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f14e8b8
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Being a keen observer, I would think to myself, who is approachable? Who is someone I'd like to know? Who is putting out welcoming vibes?
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body-language-quotes
communication-skills
kindred-spirits
law-of-attraction
mindset-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
soul-mates
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Susan C. Young |
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f16bb00
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Your education is one of the greatest treasures you can ever acquire and something no one can ever take away from you.
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branding
communication-skills
healthy-habits
motivational-speaker
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
success-quotes
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Susan C. Young |
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f16d270
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Steer clear of negativity and set boundaries so that when people bring it on, you can engage your force-field to deflect their distracting energy.
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charm-quotes
communication-quotes
communication-skills
first-impressions
motivational-speaker
relationship-quotes
self-confidence
self-esteem-quotes
susan-young
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Susan C. Young |
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f1fbd99
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Instant chemistry feels great! It is a raw, organic emotion. The art and science of relationship chemistry is still a mystery to me, but it is always a delight when it happens. You certainly know when you feel it, and that sizzle begins many a new relationship.
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body-language-quotes
communication-skills
kindred-spirits
mindset-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-chemistry
relationship-quotes
soul-mates
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Susan C. Young |
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Your smile draws people to you as it simultaneously brings out the best in you both.
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body-language-quotes
communication-skills
expressions-of-emotion
law-of-attraction-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
smiling-quotes
susanspeaks-com
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Susan C. Young |
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Use questions to find out where people are, where they want to be, and how you can help them cross the great divide. When I was in real estate, there were times when brand new clients would get into my car for a day of touring and house hunting. In many cases, I had never met them before. My first goal was to break the ice and build rapport as fast as possible so that our time together would be enjoyable, interactive, and successful for all of us.
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best-keynote-speakers
best-motivational-speakers
communication-skills
customer-service-quotes
first-impressions-quotes
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
trust
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Susan C. Young |
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f2aaa3d
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"For many people and companies, the only place they are seen by others "in person" is on the Internet. Having a stand-out, consistent brand is imperative."
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branding
communication-skills
motivational-speaker
quotes-by-susan-c-young
relationship-quotes
success
susan-young
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Susan C. Young |
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f2ad19e
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Arriving on time for your engagements demonstrates preparation, respect, integrity, and enthusiasm, all of which serve to make a positive impression on the people whom you are meeting, especially when they are depending on you--or paying you!
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communication-skills
make-a-great-first-impression
motivational-speaker
punctuality-quotes
quotes-by-susan-c-young
relationship-quotes
speaker-susan-young
success-quotes
time-management-quotes
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Susan C. Young |
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f2b3574
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Orientation & Proximity. Be aware of the orientation between yourself and others so that you can be sensitive and responsive to their comfort zones.
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communication-skills
customer-service-quotes
emotional-intelligence-quotes
motivational-speaker-susan-young
proximity-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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f2be2fd
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If the skill of participatory listening came effortlessly and easy for everyone, there would not be so many misunderstandings, communication breakdowns, irritations, and frustrations.
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communication-skills
customer-service-quotes
healthy-conversation
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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f2cbe84
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Healthy self-esteem rests upon a strong foundation of core values and an inclination to act and speak in alignment with those values.
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communication-skills
first-impressions
motivational-speaker
passionate-living
relationship-quotes
self-confidence
self-esteem
self-esteem-quotes
susan-young
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Susan C. Young |
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f31ec23
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Look at the single words below; wear these emotions on your face for just a moment. Try them on for size and note how they make you feel: Happiness. Fear. Anger. Sadness. Contempt. Surprise. Disgust. These are the basic human emotions which communicate with clear understanding across cultures, languages, and countries. In other words, a smile naturally conveys happiness and a frown naturally conveys sadness, no matter where you may be using your passport.
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communication-skills
customer-service-quotes
expressions-of-emotion
law-of-attraction-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
smiling-quotes
susanspeaks-com
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Susan C. Young |
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f362f40
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My success with customers on the telephone wasn't by using pushy sales methods, but by engaging people in meaningful conversations which could lead to friendships on the phone before I ever met them. I would ask questions, listen to their stories, respond to their needs, develop rapport, and earn their business. When we would finally meet in person, it felt less like an introduction and more like a reunion. It was not only good business, we had fun in the process!
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communication-skills
customer-service-quotes
healthy-conversation
motivational-speaker-susan-young
positive-first-impression-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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f38ba6d
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Since non-verbal signals have five times the impact of verbal signals, paying attention to the image you are projecting is crucial to your first impressions.
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communication-skills
customer-service-quotes
expressions-of-emotion
law-of-attraction-quotes
motivational-speaker-susan-young
posture-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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f413181
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We must remember that some hand gestures which are commonly used and widely accepted in the U.S. might be considered rude or offensive in other countries. As always, I encourage you to be mindful of how and where you use certain gestures to assure you maintain your professionalism and positive impressions.
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communication-skills
customer-service-quotes
expressions-of-emotion
law-of-attraction-quotes
motivational-speaker-susan-young
posture-quotes
quotes-by-susan-c-young
relationship-quotes
susanspeaks-com
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Susan C. Young |
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f449b66
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Consider how others may feel about you before, during, and after talking. Are you projecting an attitude that results in others feeling accepted and welcome? Are you encouraging people to speak and engage with you through your approachability?
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body-language-quotes
communication-skills
kindred-spirits
law-of-attraction
mindset-quotes
motivational-speaker-susan-young
quotes-by-susan-c-young
relationship-quotes
soul-mates
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Susan C. Young |
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f449ff2
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Identify confident people whom you admire and respect and notice what they do differently to project such confidence. Learn by observing role models.
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charm-quotes
communication-quotes
communication-skills
first-impressions
motivational-speaker
relationship-quotes
self-confidence
self-esteem-quotes
susan-young
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Susan C. Young |